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الهندسة الميكانيكية في القنايات
أفضل تطابق
تصفية·1
الهندسة الميكانيكية
القنايات
راتب
نوع الوظيفة
نوع مكان العمل
الوحدة النقدية
الموقع:القنايات
الفئة:الهندسة الميكانيكية
مهندس دعم المبيعات التقني63701801762049120
Indeed
مهندس دعم المبيعات التقني
**الشركة:** MCV INDUSTRY (مصر)\- **الغرض من الوظيفة:** يتحمل مهندس دعم المبيعات التقني مسؤولية تقديم دعم تقني شامل لفريق المبيعات وشركات تركيب الهياكل الخارجية لكل من شاحنات وشاحنات صغيرة مرسيدس-بنز والصينية. ويضمن هذا الدور أن تكوينات المركبات تلبي متطلبات العملاء والمتطلبات التقنية، ويدعم دورة المبيعات بدءًا من الاستفسار وحتى إتمام الطلب. ويؤدي المهندس دورًا رئيسيًا في تطوير المواصفات الفنية، والتحقق من الطلبات، وتنسيق تخصيص المركبات، مما يساهم مباشرة في تعزيز فعالية المبيعات والكفاءة التشغيلية. **الواجبات والمسؤوليات الوظيفية:** * تقديم الدعم الفني لفريق المبيعات لكل من شاحنات وشاحنات صغيرة مرسيدس-بنز والصينية للمساعدة في الاستفادة من فرص السوق وزيادة حجم المبيعات * دراسة استفسارات المبيعات من خلال تحليل متطلبات العملاء، وتكوين مواصفات المركبات المناسبة، وتقديم عروض تقنية مخصصة، وورقات بيانات تفصيلية، ورسومات المركبات بعد الانتهاء من تحديد المواصفات * دعم شركات تركيب الهياكل من خلال تقديم توضيحات وإرشادات تقنية لضمان التكامل السليم للمركبات مع تطبيقات الهياكل * مراجعة وتأكيد جميع طلبات شراء العملاء لضمان الاتساق التقني واللوجستي مع تكوينات المبيعات المتفق عليها * طباعة والتحقق من مواصفات المركبات شبه النهائية قبل الإنتاج ومشاركتها مع فريق المبيعات للتأكيد * إصدار وتحديث تقرير أسبوعي بحالة الطلبات لمتابعة التقدم، وإبراز التأخيرات، وضمان التسليم في الوقت المناسب للمركبات * التنسيق مع أقسام الهندسة والإنتاج والخدمات اللوجستية لضمان تنفيذ طلبات المركبات بشكل صحيح وفي الوقت المحدد * البقاء على اطلاع دائم بتحديثات مواصفات المنتجات وتكنولوجيا المركبات والمعايير التنظيمية التي تؤثر على المركبات التجارية من مرسيدس-بنز والصينية * المساهمة في تطوير الوثائق التقنية وأدوات الدعم لتحسين كفاءة المبيعات والتواصل مع العملاء **المهارات والقدرات الوظيفية:** * خلفية تقنية قوية في الهندسة الميكانيكية أو السيارات، مع فهم عميق لأنظمة المركبات وتكويناتها * إجادة تطبيقات Microsoft Office والأدوات الحاسوبية؛ معرفة جيدة باستخدام برنامج AutoCAD أو برامج تصميم مشابهة * إتقان ممتاز للغة الإنجليزية كتابةً وتحدثًا * مهارات اتصال قوية، ومهارات تفاوض وإدارة الوقت * لاعب فريق فعّال لديه القدرة على التعاون عبر الأقسام * قادر على العمل تحت الضغط وإدارة مهام متعددة في بيئة ديناميكية * مهارات اتصال ممتازة، وحل المشكلات، والمهارات التنسيقية * القدرة على إدارة مشاريع متعددة والوفاء بالمواعيد النهائية في بيئة سريعة الوتيرة **المؤهلات:** * درجة البكالوريوس في الهندسة الميكانيكية أو الكهربائية 0\-3 سنوات من الخبرة
6F44+4W4، محور العبور، Obour, Al-Qalyubia Governorate 6360141, Egypt
الراتب عند المقابلة
مهندس خدمة فنية63701795934465121
Indeed
مهندس خدمة فنية
**الشركة:** MCV INDUSTRY (مصر)\- **الغرض من الوظيفة:** المسؤول عن الإشراف على الصيانة في ورشة ما بعد البيع، وإدارة تكليفات الفنيين، وضمان تشخيص جميع المركبات بدقة وإصلاحها وفقًا لأعلى المعايير. سيؤدي مهندس الخدمة الفنية دورًا رئيسيًا في الحفاظ على رضا العملاء من خلال تقديم خدمة سريعة وعالية الجودة **المهام والمسؤوليات الوظيفية:** * الإشراف على عمليات الصيانة داخل ورشة ما بعد البيع وتحسينها * استخدام أدوات وأجهزة التشخيص لتحليل أداء المركبة وتحديد الإصلاحات اللازمة * إعداد تقارير فنية توثق أعطال المركبات والأسباب الجذرية والإجراءات وطرق وعمليات التشخيص * الاتصال بالعميل في حال الحاجة إلى معلومات إضافية حول العطل تكليف الفنيين بالمهام وتحديد جداول العمل وفقًا لتعقيد المهمة وخبراتهم تقديم التوجيه والدعم للفنيين في حل مشكلات الإصلاح المعقدة مراقبة ومتابعة تقدم عمليات الإصلاح الجارية وضمان سير العمل بكفاءة داخل الورشة رفع المشكلات التقنية المعقدة إلى قسم الدعم الفني من أجل التحقيق الإضافي والحل ضمان توفر جميع قطع الغيار الضرورية في المخزون في الوقت المناسب * إدارة تدريب الفنيين وتطويرهم داخل القسم التنسيق مع قسم الضمان لضمان إتمام أعمال الضمان والعطاءات بشكل فوري إجراء فحوصات وظيفية ونوعية شاملة للتحقق من استدامة جميع عمليات الإصلاح أداء مهام إضافية حسب الحاجة المؤشرات الرئيسية للأداء (KPI): * الكفاءات الأساسية + الإدارة المالية + التميز في خدمة العملاء + إدارة العمليات + النمو والتطوير * الكفاءات الوظيفية + المعرفة بالعمل + المراقبة والإبلاغ والتفكير في الاتجاهات + التكنولوجيا والأمن السيبراني * كفاءات القيادة + المساءلة والتركيز على نتائج الأعمال + الذكاء العاطفي + النزاهة والسلوك المهني **مهارات ومؤهلات الوظيفة:** * مهارات تواصل وعلاقات شخصية قوية جدًا * ناضج، موثوق، ومحفّز ذاتيًا * إجادة جيدة جدًا للغة الإنجليزية * مهارات ممتازة في استخدام الحاسوب * تفكير تحليلي ممتاز * مهارات تفاوض ممتازة * منظم، نشيط، مرن، جدير بالثقة، وموجه نحو العميل **المؤهلات:** * درجة البكالوريوس في الهندسة الميكانيكية شرط أساسي؛ والتخصص في هندسة السيارات مفضّل * خبرة من 0 إلى 3 سنوات
6F44+4W4، محور العبور، Obour, Al-Qalyubia Governorate 6360141, Egypt
الراتب عند المقابلة
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