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الخدمات المصرفية والمالية في مرسى مطروح
أفضل تطابق
تصفية·1
الخدمات المصرفية والمالية
مرسى مطروح
راتب
نوع الوظيفة
نوع مكان العمل
الوحدة النقدية
الموقع:مرسى مطروح
الفئة:الخدمات المصرفية والمالية
أمين الصندوق - بورتو مارينا63701721617795120
Indeed
أمين الصندوق - بورتو مارينا
الوصف غرض الوظيفة: أداء المهام التشغيلية المتعلقة بمنطقة النقد بما في ذلك المعاملات النقدية وغير النقدية، وتوفير مستوى متميز من الخدمة لجميع العملاء. المسؤوليات الرئيسية المهام التشغيلية * تنفيذ جميع وظائف أجهزة الصراف الآلي بما في ذلك إعداد كشف اليومية، التعامل مع البطاقات المضبوطة، وتعبئة وتحديث أجهزة الصراف الآلي الموجودة في الفرع، والإبلاغ عن أي أعطال لإجراء الصيانة والإصلاحات. * تقديم القنوات البديلة للعملاء لتقليل الازدحام في الفروع وفقًا للإجراءات القياسية الخاصة بالبنك. * معالجة جميع المعاملات النقدية في الكاونتر بدقة وفقًا للأهداف المحددة. * إدارة احتياجات الفرع اليومية من النقد مع أمين الصندوق الرئيسي لتحسين التنسيق في شحنات النقد بين الفرع والخزنة المركزية. * التحقيق بشكل كامل في أي فروقات تظهر عند تسوية وتوفيق الرصيد النقدي وعناصر الأمان الأخرى، وذلك باتباع الإجراءات القياسية للتدقيق والفحص والتحقيق كما هو منصوص عليها في دليل الإجراءات التشغيلية القياسية للفرع. * عرض المنتجات المصرفية الإضافية على العملاء استنادًا إلى إمكاناتهم واحتياجاتهم دون التأثير على جودة الخدمة أو مهامهم الأساسية، والمساهمة في تحقيق مؤشرات الأداء الرئيسية للفروع. * الالتزام بمعايير البنك فيما يتعلق بمتوسط وقت الانتظار ووقت الخدمة بالإضافة إلى تقارير الإنتاجية. * الحفاظ على صفر فروقات نقدية (أي لا نقص ولا فائض) في الكاونتر لضمان أقصى قدر من السيطرة على الرصيد النقدي. * التحقق بدقة من جميع تقارير نهاية اليوم وتصحيح أي فروقات مُحددة لضمان الالتزام بجميع الضوابط والإجراءات. * فحص العملات المزيفة، والشيكات، وهويات العملاء. التقارير * التعامل بكفاءة مع طلبات العملاء والإبلاغ عن أي مشكلات لأمين الصندوق الرئيسي/مشرف العمليات لضمان رضا العملاء وتحقيق رضاهم التام. * الانتباه لأي عمليات احتيال محتملة أو مخاطر، وتزويد الإدارة المباشرة بآراء العملاء. * الإبلاغ عن الانحرافات والاستثناءات في تقرير الاستثناءات الشهري للفرع في الوقت المناسب. السياسات والإجراءات والعمليات * اتباع جميع سياسات القسم، والعمليات، والإجراءات التشغيلية القياسية، والتوجيهات ذات الصلة لضمان تنفيذ العمل بطريقة منضبطة ومستمرة. * الحفاظ على الحضور المنتظم والمستمر والمهني، والالتزام بالمواعيد، والمظهر الشخصي، والتقيد بإجراءات الصحة والسلامة ذات الصلة. * الالتزام بسياسة البنك الخاصة بنظافة المكتب. العمليات اليومية * اتباع العمليات اليومية المتعلقة بالوظيفة في القسم المعني لضمان استمرارية العمل. الامتثال: * الالتزام بجميع لوائح البنك المركزي المصري، وقوانين البنوك، ولوائح مكافحة غسل الأموال، والسياسات الداخلية لبنك سي آي بي ومدونة السلوك، للحفاظ على الوضع القانوني السليم لبنك سي آي بي وتقليل أي مخاطر محتملة." المؤهلات المؤهلات: * درجة البكالوريوس في التجارة، أو إدارة الأعمال، أو المحاسبة، أو ما يعادلها * (0\-2\) سنوات من الخبرة المهارات * إجادة جيدة للغتين الإنجليزية والعربية * مهارات التواصل * مهارات حل المشكلات * التوجه نحو الخدمة * التوجه نحو العمليات * إجادة استخدام البرامج الأساسية مثل أوفيس، الإنترنت، والبريد الإلكتروني الموقع الأساسي: مصر\-مطروح\-فرع بورتو مارينا مواقع العمل: فرع بورتو مارينا الوظيفة: موظف خط المواجهة المنظمة: الخدمات المصرفية للأفراد والشركات الوردية: وظيفة نهارية نوع الوظيفة: موظف دوام كامل
Marsa Matruh, Mersa Matruh, Marsa Matrouh Governorate, Egypt
وظائف رائجةactiveمدن رائجةactive
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