General Requirements: * Hard worker * Ability to work under stress * Self motivated * Dedicated * Well organized * Ability to work in a team Job Requirements: 1\- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended) 2\- Minimum 1\-2 years of experience in either: A\- Implementation (Installation, Training and Support) of business software applications, OR B\- Operating business software packages (e.g. System Operator, System User, IT Representative or IT Manager) 3\- Good knowledge of Accounting concepts 4\- Very good Representation 5\- Report writing capabilities 6\- Good Command of English 7\- Experience in MS Office (especially Microsoft Word and Microsoft Excel) 8\- Ability of creating presentations using Microsoft Power Point 9\- Commitment to project delivery dates and task deadline dates 10\- Ownership of a car will be a privilege 11\- Experience in pre\-sales activities will be a privilege 12\- Experience in Installation and Administration of Microsoft SQL Server 2000 RDBMS will be a privilege Job Description: * Work with a team of senior and junior business software support representatives * Troubleshooting software issues and technical support on software applications via phone, email or on\-site visits * Implementation of CompactSoft business software applications, including activities like: software installation, training and support, until final delivery and project signoff to customer * Gather, document and approve customer requirements in software customization projects * Handover of the customer requirements to system designers and architects for development * Receiving, inspecting and testing developed requirements until final delivery to customers * Conducting in\-house and on\-site software test labs * Presentation of software functionality and demonstrations to customers * Performing periodical system audit and executing software maintenance procedures for customers on\-site