Ashmoun Payroll Job Listings

General Ledger Accountant (GL) | Real Estate Development

Join a dynamic and forward\-thinking real estate development and management company, dedicated to creating innovative mixed\-use communities that cater to the needs of urban areas outside capital cities. As a **General Ledger (GL) Accountant**, you are responsible for prompting accurate recording of all financial transactions, to thoroughly prepare and maintain ledger data and journal entries. **Key Accountabilities** ------------------------ * Review cash deposits and prepare journal entries for recurring expenses, accruals and deferrals. * Post and reconcile general ledger accounts monthly including fixed assets, current assets, current liabilities, payroll liabilities, and tax liabilities. * Facilitate invoices for direct bill customers, post payment transactions, and monitor the ageing of outstanding balances. * Reconcile balance sheet accounts and ensure outstanding items are promptly handled. * Conduct account analysis to validate the accuracy of journal entries and balances. * Review and analyze financial reports against budget and prior years to ensure data accuracy and comprehensiveness. * Timely file and maintain all journal entries both on the company’s systems and in manual journals and ledgers. * Maintain supporting documentation and store records in accordance with internal controls. * Assist with annual financial audits, including maintaining general ledger schedules and preparing audit paperwork with supporting documentation. * Maintain records of additions, disposals, and transfers of fixed assets along with related depreciation. * Participate in the monthly closing and review process and report any issues and areas of concern or non\-compliance to accounting management. * Ensure reporting deadlines are met, and financial reports are compiled and distributed in a timely manner. Maintain cash reports as necessary. * Collaborate with internal departments to gather, analyze, and interpret relevant financial information. * Adhere to guidelines regarding booking foreign currency related transactions, including keeping record of the official exchange rates. * Contribute to process improvement by suggesting practical and innovative ideas, being adaptable and supportive of new methods, and staying updated on industry trends and best practices. **Knowledge, Skills, and Experience** ------------------------------------- We are looking for: * Bachelor’s degree in **Finance****, Commerce or equivalent.** * **\+ 2 years** of experience in a similar role. * Real estate or construction background is a must. * Proficient in using Microsoft 365 Apps. * Proven experience with ERP systems is required, and exposure to ERP implementation is preferred. * Customer\-oriented with a focus on results, strong teamwork, and collaboration. * Skilled in planning, follow\-through, analytical thinking, and problem\-solving. * Detail\-oriented with a commitment to quality. * Good command of English Language. * Visits to company sites as per business need might be required.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

Recruiter Associate

**About dopay:** dopay is a leading fintech company, dedicated to transforming payroll and financial inclusion for cash\-based workers in Egypt. As part of our dynamic team, you'll help us bridge the gap between employees and their financial rights. **Role Overview:** As a Recruiter Associate, you will play a crucial role in sourcing, attracting, and selecting top talent who align with our mission and values. Working under the guidance of the Talent Acquisition Manager, you will contribute to the recruitment process and ensure we onboard the best candidates who will drive our company's growth. **Key Responsibilities:** * Support the full\-cycle recruitment process, from sourcing to onboarding. * Identify and engage potential candidates through various channels, including job boards, social media, and networking. * Screen resumes and conduct preliminary interviews to assess candidates' qualifications. * Collaborate with hiring managers to understand staffing needs and job requirements. * Coordinate interviews and communicate with candidates throughout the recruitment process. * Maintain accurate records in the ATS (Applicant Tracking System) and assist in reporting recruitment metrics. * Support employer branding initiatives to attract top talent to dopay. * Participate in job fairs and recruitment events as needed. **Requirements** * Bachelor’s degree in Human Resources, Business Administration, or a related field. * 1\-2 years of experience in recruitment or talent acquisition. * Strong communication and interpersonal skills. * Familiarity with recruitment tools and applicant tracking systems. * Ability to multitask and manage time effectively in a fast\-paced environment. * Detail\-oriented with a focus on delivering quality service to candidates and hiring managers. * A passion for identifying and engaging top talent. **Benefits** * Competitive salary and benefits package. * Opportunity to work in a collaborative and innovative environment. * Professional development and career growth opportunities.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior Payroll and Personnel Specialist63701729085315122

Indeed

Senior Payroll and Personnel Specialist

**Summary** We are looking to hire a Senior Payroll and Personnel Specialist to join us in our mission to educate the world. The successful candidate will be assisting in administering the payroll and personnel tasks. Furthermore, they will develop programs aiming to improve the performance, engagement, and satisfaction of our employees. **Responsibilities*** Prepare the monthly payroll operations after implementing the attendance policy * Prepare the monthly attendance, overtime, and consolidation reports to facilitate payroll operations * Manage time\-tracking tasks, keep records of work time and attendance, review and approve time off requests, and track employees’ absences, and send legal warnings accordingly, to ensure compliance with labor laws and company policies * Ensure company compliance with the labor and social insurance laws in all payroll and personnel matters and issue any necessary documents and reports required from official authorities (labor and social insurance offices) * Follow up with employees' contracts, renewals, resignations, and hiring documents * Create and renew foreign employees’ work permits * Administer employees’ internal investigations according to labor law regulations * Manage everything related to medical insurance files: additions, deletions, refunds, follow\-up approvals, etc. * Research and propose employees’ benefits programs and administer the organization’s existing ones * Conduct regular reviews of all company incentive schemes, jobs, and salaries and brackets * Insert and follow up on employees’ data to ensure the information is current and complete for our HRIS **Qualifications and Work Experience*** Bachelor’s degree in any field (law and human resources are a plus) * 3\+ years of relevant experience in personnel and payroll management * Solid knowledge of labor and social insurance laws * Very good command of the English language * Strong computer skills (especially Microsoft Excel) * Excellent command of Microsoft Excel is a must **Behavioral Competencies*** Effective communication * Teamwork * Result oriented * Accountability * Attention to detail * Time management * Self\-motivation DFz7fQxr70

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

Paymaster

Paymaster The role aims to be recognized as a trusted finance team member. This role supports the finance lead in all training and development activities to develop best\-in\-class finance professionals and assists in developing their finance team. This role supports a robust control and compliance environment and contributes to implement EMEA Operations Finance innovations and projects. **What will I be doing?** The Paymaster is responsible for the efficient operation of the hotel’s / cluster of hotels Payroll / HTR (Hire to Retire) department in all activities related to timely and accurate payroll processing, maintenance and control of the hotel’s payroll process and related accounts. This role assists in any other way deemed necessary for the efficient overall operation of the Finance Department. The role will ensure a smooth operation of hotel’s / cluster of hotels payroll process / HTR in full compliance with policies, regulatory and contractual framework. The role will business partner with all hotel finance team members and a broad range of internal stakeholder, mainly Human Resources and all other departments. The role will support the Finance Lead to develop best\-in\-class hotel Finance teams, including participation in all relevant Finance development and training programs. In case of a joint job role any responsibility relevant joint job descriptions will apply in accordance with Hilton’s job segregation policies. **What are we looking for?** * Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections * Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate * Ability to proactively identify and prevent potential problems * Ability to help develop problem solving skills among direct reports and other team members as appropriate * Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities * Detail oriented and organized * Ability to develop presentations and effectively present to all levels of company, hotels \& owners. * Strong communication and negotiation skills (all levels of management and external customers) * Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required Additional Preferences: University degree in Accounting or Finance **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

Assistant Spa Manager

**Additional Information** **Job Number**25131026 **Job Category**Spa **Location**The St. Regis Cairo, 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction. Assists with achieving the operating budget. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 1 year experience in the spa, guest services, or related professional area. **CORE WORK ACTIVITIES** **Assisting in Management of Spa Operations and Budgets** * Ensures all employees have the proper supplies, equipment and uniforms. * Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. * Manages supplies and equipment inventories within budget. * Maintains cleanliness of spa and related areas and equipment. * Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals. * Ensures employees understand expectations and parameters. * Brings issues to the attention of the department manager and Human Resources as necessary. **Ensuring and Delivering Exceptional Customer Service** * Sets a positive example for guest relations. * Interacts with guests to obtain feedback on product quality and service levels. * Handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. * Strives to improve service performance. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Combining timeless glamour with a vanguard spirit, St. Regis Hotels \& Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

Senior iOS Developer

### **Key Responsibilities** Work closely with product and engineering teams to understand business requirements and transform them into high\-quality, scalable iOS applications. * Contribute to engineering best practices and mentor junior developers to support their growth and technical excellence. * **iOS Application Development** Lead the design and development of robust, maintainable, and high\-performance iOS applications using Swift. * Ensure application stability, scalability, and performance through clean, testable, and efficient code. * Conduct code reviews and maintain high standards of code quality and maintainability. * **Architecture \& System Design** Implement and maintain modern iOS architectures (MVVM, VIPER, or Clean Architecture) to promote code reusability and scalability. * Integrate with RESTful APIs, GraphQL, and third\-party SDKs to deliver seamless mobile experiences. * **UI/UX Collaboration** Collaborate with design teams to deliver pixel\-perfect, accessible, and user\-friendly interfaces that align with product vision. * **Requirements** ### **Experience** Typically 5\+ years of professional experience in iOS development with Swift. * Deep understanding of iOS SDK, UIKit, SwiftUI, and Apple’s Human Interface Guidelines. * Proven ability to manage features through the full lifecycle — from ideation to App Store release and ongoing maintenance. * Experience with dependency management tools (CocoaPods, Swift Package Manager) and asynchronous programming (Combine, GCD). * Skilled in mentoring and guiding engineers through technical challenges. * Proficient in GitHub and modern CI/CD workflows. * Solid knowledge of design patterns, mobile performance optimization, and secure coding practices. * Strong analytical and problem\-solving skills, with an ability to think creatively. * ### **Desirable Skills** Excellent written and verbal English skills for effective communication with international teams. * Experience with Apple Developer Console, TestFlight, and the App Store submission process. * Familiarity with unit testing, UI testing, and automation frameworks (XCTest, Fastlane). * Background in fintech or other fast\-paced, mobile\-first industries. * Understanding of DevOps principles for mobile, including crash reporting and monitoring tools (Firebase, Sentry, etc.). * * Passion for financial inclusion and social impact. **Benefits** ### **Why Join Us?** * Be part of a high\-growth fintech making a real impact in emerging markets. * Work directly with top\-tier enterprise clients and decision\-makers. * Drive real business outcomes, helping organizations digitize payroll and empower their employees financially. * A fast\-paced, collaborative environment where your contributions shape the company’s future.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior Ruby on Rails Developer63701729052675126

Indeed

Senior Ruby on Rails Developer

### **Key Responsibilities** Work alongside product and engineering teams to understand business requirements and translate them into functioning, scalable code. * Contribute to engineering best practices and support more junior team members with their personal and professional growth. * **Ruby on Rails Backend Development** Spearhead the development of robust, scalable back\-end applications using Ruby on Rails. * Write, maintain, and optimize reliable and high\-performance code. * Conduct code reviews and promote a culture of quality and maintainability. * **Microservices Architecture** Design, implement, and manage microservices to enhance system modularity, scalability, and efficiency. * **React.js Integration** Collaborate closely with front\-end teams using React.js to ensure seamless API integration and a cohesive user experience. * **Requirements** ### **Experience** Typically 5\+ years of professional experience in Ruby on Rails development. * Recognized subject matter expert in Ruby on Rails and its ecosystem. * Experienced across the entire lifecycle of a feature, from ideation to deployment. * Able to understand business drivers and make strong proposals to stakeholders for new features or refining existing ones. * Previous experience line\-managing or mentoring other engineers. * Skilled at using technical knowledge to strategically plan future development initiatives. * Strong understanding of versioning tools, particularly GitHub. * Solid knowledge of functional design patterns and SOA. * Exceptional analytical skills and creative problem\-solving abilities. * ### **Desirable Skills** Excellent written and verbal English communication skills for collaboration with international teams. * Experience in fintech or similarly fast\-paced, tech\-driven environments. * Familiarity with DevOps practices, CI/CD pipelines, and cloud\-based deployment. * * Passion for financial inclusion and social impact. **Benefits** ### **Why Join Us?** * Be part of a high\-growth fintech making a real impact in emerging markets. * Work directly with top\-tier enterprise clients and decision\-makers. * Drive real business outcomes, helping organizations digitize payroll and empower their employees financially. * A fast\-paced, collaborative environment where your contributions shape the company’s future.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior React.js Developer63701729045379127

Indeed

Senior React.js Developer

### **Key Responsibilities** Collaborate with product and engineering teams to understand business requirements and translate them into high\-quality, scalable front\-end solutions. * Contribute to engineering best practices and mentor junior developers to support their personal and professional growth. * **React.js Front\-End Development** Lead the development of modern, performant, and maintainable user interfaces using React.js and its ecosystem (Hooks, Context API, Redux, etc.). * Write clean, reusable, and efficient code, ensuring cross\-browser and cross\-platform compatibility. * Conduct regular code reviews and champion best practices in UI/UX development. * **API \& Backend Integration** Work closely with back\-end teams (Ruby on Rails, Node.js, or similar) to integrate APIs and ensure seamless end\-to\-end functionality. * **Performance Optimization** Identify bottlenecks and implement performance enhancements for fast, responsive, and reliable applications. **Requirements** Typically 5\+ years of professional experience in React.js development. * Proven expertise in React.js and JavaScript (ES6\+), with strong knowledge of HTML5 and CSS3\. * Skilled in the full lifecycle of a feature — from design and prototyping to deployment and monitoring. * Strong understanding of RESTful APIs, GraphQL, and state management solutions. * Experience mentoring team members and leading technical discussions. * Solid grasp of GitHub and modern development workflows. * Knowledge of design patterns and component\-based architecture. * Exceptional analytical skills and creative problem\-solving abilities. * ### **Desirable Skills** Excellent written and verbal English communication skills for effective collaboration with international teams. * Familiarity with modern UI libraries and tools (Material UI, Tailwind CSS, Styled Components). * Experience in fintech or other high\-growth, tech\-focused sectors. * Understanding of DevOps principles, CI/CD processes, and front\-end deployment pipelines. * * Passion for financial inclusion and social impact. **Benefits** ### **Why Join Us?** * Be part of a high\-growth fintech making a real impact in emerging markets. * Work directly with top\-tier enterprise clients and decision\-makers. * Drive real business outcomes, helping organizations digitize payroll and empower their employees financially. * A fast\-paced, collaborative environment where your contributions shape the company’s future.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior Android Developer63701729037441128

Indeed

Senior Android Developer

### **Key Responsibilities** Partner with product and engineering teams to understand business requirements and translate them into high\-quality, scalable Android applications. * Contribute to engineering best practices and mentor junior developers to foster technical growth and collaboration. * **Android Application Development** Lead the design and development of robust, maintainable, and high\-performance Android applications using Kotlin. * Ensure application stability, scalability, and performance through clean, testable code and proactive optimization. * Participate in code reviews to maintain high standards of quality and consistency. * **Architecture \& System Design** Implement and maintain modern Android architectures (MVVM, MVI, or Clean Architecture) to improve code maintainability and scalability. * Integrate with RESTful APIs and GraphQL endpoints for seamless communication with backend services. * **UI/UX Collaboration** Work closely with design teams to create pixel\-perfect, accessible, and engaging mobile interfaces that align with product requirements. **Requirements** Typically 5\+ years of professional experience in Android development with Kotlin. * Strong understanding of Android SDK, Jetpack components, and modern development practices. * Proven track record of delivering features through the full development lifecycle — from ideation to release and ongoing maintenance. * Experience with dependency injection (e.g., Hilt, Dagger) and asynchronous programming (Coroutines, Flow). * Skilled at mentoring engineers and leading technical decision\-making. * Proficient in GitHub and modern CI/CD workflows. * Knowledge of design patterns, modular development, and mobile\-specific performance optimization. * Strong analytical skills and creative problem\-solving abilities. * ### **Desirable Skills** Excellent written and verbal English communication skills for effective collaboration with global teams. * Experience with Google Play Store release processes and app lifecycle management. * Familiarity with unit testing, UI testing, and automation frameworks. * Exposure to fintech or other high\-growth, mobile\-first industries. * Understanding of DevOps principles for mobile, including monitoring and crash reporting tools (Firebase, Sentry, etc.). * * Passion for financial inclusion and social impact. **Benefits** ### **Why Join Us?** * Be part of a high\-growth fintech making a real impact in emerging markets. * Work directly with top\-tier enterprise clients and decision\-makers. * Drive real business outcomes, helping organizations digitize payroll and empower their employees financially. * A fast\-paced, collaborative environment where your contributions shape the company’s future.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Director of Food & Beverage63701729030275129

Indeed

Director of Food & Beverage

Director of Food \& Beverage A Director of Food \& Beverage is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Director of Food \& Beverage, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards: * Manage all Food and Beverage Outlet operations * Maintain exceptional levels of customer service * Ensure compliance of brand standards * Recruit, manage, train and develop the Food and Beverage team * Manage guest queries in a timely and efficient manner * Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll * Set departmental targets and objectives, work schedules, budgets, and policies and procedures * Develop menus with other members of Food and Beverage team * Accountable for monthly stock takes * Incentivise team members to maximize sales and revenue * Carry out annual and mid\-year appraisals with Managers under your responsibility * Evaluate guest satisfaction levels with a focus on continuous improvement * Ensure communication meetings are conducted and post\-meeting minutes generated * Be environmentally aware * Assist other departments wherever necessary and maintain good working relationships * Comply with hotel security, fire regulations and all health and safety legislation **What are we looking for?** A Director of Food \& Beverage serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Management and/or supervisory Food and Beverage experience * Able to meet financial targets * Ability to comply with all Food and Beverage brand standards * Ability to work under pressure * Excellent grooming standards * Willingness to develop team members and self * Flexibility to respond to a range of different work situations * Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Degree in relevant area * Passion for delivering exceptional levels of guest service **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior DevOps Engineer637017290232331210

Indeed

Senior DevOps Engineer

dopay, a pioneering fintech startup revolutionising payroll solutions, is seeking a highly skilled senior DevOps Engineer.Located in the heart of downtown Cairo at the Greek Campus, this role is an exceptional opportunity to contribute to our mission of integrating cash\-based workers in emerging markets into the mainstream financial system. You will be an integral part of our journey, enhancing the lives of many while working in a vibrant, collaborative, and fun start\-up environment. **Key Responsibilities** * Work alongside engineering teams to provide them with the tools they need to deploy and run code in various environments with ease. * Design, build and run highly available and resilient infrastructure for the engineering teams and broader business. * Contribute to engineering best practices and support more junior team members with their personal and professional growth. **Requirements** * Typically 5\+ years managing Cloud Computing/Migration and release on AWS/GCP/AZURE (EC2 / VPC /ECR / Route53 / S3/ Lambda / API GW). * Experience working with automation and CI/CD implementation for microservices architecture using enterprise platforms (GitHub, GitLab, Jenkins). * Adept at virtualisation in various environments (VMware, KVM). * Extensive experience in architecture and support best practices in a hybrid cloud environment or Amazon AWS/Azure Cloud. * Strong knowledge of Linux systems and confident with extensive BASH scripting. * Strong knowledge in networking (DNS, Routing, Subnetting, ipsec). * CCNA of other equivalent certification will be a big advantage. * Systems Administration Windows (AD/MS Server). * 1\+ years of Kubernetes on production environments. * Experience with docker/containers/docker\-compose and container orchestration through Kubernetes, Docker Swarm or similar technologies. * Capable of designing and maintaining logging (Promtail / loki) for infrastructure management and compliance. * Monitoring / Alerting with Prometheus/Grafana/Cacti \+ writing custom queries and the ability to design and build dashboards for managing infrastructure and application health. * Extensive experience managing databases for scale and resilience (replication/backups/PGadmin control). **Desirable Skills** * Excellent command of the English language, both written and verbal, for effective communication with international teams. * Experience in fintech or similar fast\-paced, tech\-driven environments. * Familiarity with DevOps practices. * Passion for financial inclusion and social impact. **Benefits** * Competitive salary and benefits package. * Dynamic work environment in the heart of Cairo. * Opportunities for career growth and development. * Being part of a mission\-driven company impacting lives positively. * Hybrid working. Join us at dopay and be a part of a team that’s transforming the financial landscape for the betterment of society in Egypt and beyond!

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Ruby on Rails - Software Engineer637017290154251211

Indeed

Ruby on Rails - Software Engineer

dopay, a pioneering fintech startup revolutionising payroll payments solutions, is seeking a highly skilled Ruby on Rails software engineer to join our team. Located in the heart of downtown Cairo at the Greek Campus, this role is an exceptional opportunity to contribute to our mission of integrating cash\-based workers in emerging markets into the mainstream financial system. You will be an integral part of our journey, enhancing the lives of many while working in a vibrant, collaborative, and fun start\-up environment. **Key Responsibilities** * Work alongside product teams to understand feature requirements or understand common bugs and translate them into to functioning, scalable code. * Develop and Maintain Backend Systems: Spearhead the development of robust, scalable back\-end applications using Ruby on Rails. Ensure continuous improvement and optimisation by writing and maintaining reliable and scalable code, as well as participating in code reviews. * Microservices Architecture: Comfortable working with microservices and development of associated APIs. * React.js Integration: Collaborate with front\-end teams using React.js to ensure seamless integration and a cohesive user experience. **Requirements** **Experience:** * Typically 2\+ years of professional experience in Ruby on Rails development * Clearly able to identify and follow predefined patterns or approaches in an existing code base. * Most comfortable working on clearly defined, well scoped features or problems. * Is able to decide the priority level of a bug and set of the appropriate course of action. * Is able to understand user stories and translate them into technical requirements. * Strong understanding of versioning tools including GitHub. * Good knowledge of functional design patterns and SOA. * Exceptional analytical and out\-of\-the\-box problem\-solving abilities. **Desirable Skills** * Excellent command of the English language, both written and verbal, for effective communication with international teams. * Experience in fintech or similar fast\-paced, tech\-driven environments. * Familiarity with DevOps practices. * Passion for financial inclusion and social impact. **Benefits** * Competitive salary and benefits package. * Dynamic work environment in the heart of Cairo. * Opportunities for career growth and development. * Being part of a mission\-driven company impacting lives positively. Join us at dopay and be a part of a team that’s transforming the financial landscape for the betterment of society in Egypt and beyond!\-

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Corporate Account Opening Specialist637017290081291212

Indeed

Corporate Account Opening Specialist

**About dopay:** dopay is a fast\-growing fintech company, revolutionizing payroll and financial inclusion across Egypt. We have quadrupled our cardholders over the past year, now serving tens of thousands of employees and hundreds of business clients. Our mission is to move cash\-based workers into the digital financial system, empowering them to achieve financial independence. **Role Overview:** The Account Opening Specialist is responsible for facilitating the process of opening new accounts for customers, ensuring that all necessary documentation is completed accurately and in compliance with company policies, regulations, and legal requirements, while also ensuring compliance with the legal and regulatory requirements of our partner bank. This role requires meticulous attention to details and the ability to work efficiently in a fast\-paced environment. **Please note: A minimum of two (2\) years previous experience in a bank, specializing in corporate accounts opening.** **Key Responsibilities:** * Documentation Management: Ensure that all required documents are collected, accurately completed, and properly stored. Verify the identity of customers, ensuring compliance with KYC (Know Your Customer) regulations. * Compliance and Regulations: Maintain a thorough understanding of regulatory requirements related to account opening. Ensure adherence to all legal and company guidelines. * Data Entry and System Updates: Accurately input customer information into the system and update client records when needed. * Problem Resolution: Address and resolve any issues or discrepancies related to the account opening process. * Follow\-Up: Contact customers if further documentation or clarification is needed to complete the account setup process. * Training and Development: Stay updated on policies, procedures, and industry best practices. Provide training sessions to new team members. * Team Collaboration: Work with our partner bank to finalize account opening for our new clients, be updated on new policies and instructions, and support other team members in collecting the documents directly from customers. **Requirements** * Education: High school diploma or equivalent (required); Associate’s or Bachelor's degree in Business, Finance, or a related field (preferred). * Required Experience: **Previous experience in a bank in account opening, specializing in corporate accounts**. * Technical Skills: Familiarity with CRM systems and Microsoft Office Suite. * Data analysis: Ability to play around with data to reach further understanding of clients behaviour regarding the documentation area in order to enhance the process and accelerate it if possible. * Knowledge: Understanding of financial regulations, privacy laws, and KYC requirements. * Attention to Detail: Ability to spot errors and inconsistencies in documentation and data. * Training and guidance: Strong communication and interpersonal skills in training and guiding other team members to better understand documentations and requirements. * Organization: Ability to track and prioritize tasks efficiently. * Problem Solving: Capable of resolving issues that may arise during the account opening process. * Strong knowledge of English and very good communication skills. ### **Working Conditions:** * Full\-time, office\-based role. * May require working extra hours or during weekends. **Benefits** Why Join dopay? * Be part of a mission\-driven company transforming payroll and financial inclusion in emerging markets. * A collaborative and inclusive work culture with opportunities for growth and career development. * Competitive salary and benefits package. * Opportunity to shape the future of financial technology in Egypt and beyond. Join us at dopay and be a part of a team that’s transforming the financial landscape for the betterment of society in Egypt and beyond!\-

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Accounts & Transaction Monitoring Specialist637017290007051213

Indeed

Accounts & Transaction Monitoring Specialist

### **About dopay** dopay is transforming payroll and financial services for businesses and their employees. By providing a seamless payroll payments solution with instant access to salaries via dopay prepaid cards, we help businesses move away from cash payments while being at the forefront of financial inclusion. ### **About the Role** We are seeking an Accounts \& Transaction Monitoring Specialist to manage transaction\-related requests from our banking partners and ensure timely, accurate responses to compliance inquiries. This role involves reviewing flagged transactions, coordinating with corporate clients when needed, and maintaining strong documentation for compliance and operational efficiency. ### **Key Responsibilities** * Transaction Monitoring \& Investigations: * + Manage and respond to bank compliance team requests regarding salary transfers, cardholder transactions, and account activity. + Conduct investigations on flagged transactions and ensure all inquiries are addressed accurately and in a timely manner. + Collaborate with internal teams to assess and document cases that require further review. * Stakeholder Communication \& Coordination: * + Serve as the primary point of contact for transaction\-related inquiries from banking partners. + Coordinate with corporate clients as needed to verify payment details and ensure compliance requirements are met. + Work cross\-functionally with compliance, customer success, and onboarding teams to manage and resolve cases effectively. * Documentation \& Compliance Tracking: * + Maintain organized records of compliance requests, responses, and resolutions. + Ensure adherence to regulatory timelines and internal SLAs. + Prepare reports and summaries on transaction trends and compliance\-related activities as needed. **Requirements** * + Experience: + - 3\+ years of experience in financial compliance, banking operations, fraud prevention, or transaction monitoring (preferably in fintech, payments, or payroll services). - Familiarity with AML regulations, banking transaction monitoring, and compliance protocols is a plus. + Skills \& Qualities: + - Strong understanding of compliance and regulatory standards related to transactions. - Excellent communication and coordination skills to manage stakeholder inquiries efficiently. - Highly organized and detail\-oriented, able to track and prioritize multiple compliance requests. - Ability to work collaboratively across teams and handle operational requests efficiently. - Analytical mindset with problem\-solving abilities. + Location: + - Should be open to working out of both our downtown Cairo and New Cairo office locations. **Benefits** ### **Why Join Us?** * Be part of a high\-growth fintech making a real impact in emerging markets. * Work directly with top\-tier enterprise clients and decision\-makers. * Drive real business outcomes, helping organizations digitize payroll and empower their employees financially. * A fast\-paced, collaborative environment where your contributions shape the company’s future. ### **Next Steps** Does this sound like you? Apply now and let’s shape the future of payroll together!

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

Activation Specialist

The Activation Specialist is responsible for supporting and guiding customers through the activation process. This role focuses on SMEs ensuring a smooth onboarding experience by helping them get set up, answering any technical or product\-related questions, and ensuring they are ready to use the product effectively. The Activation Specialist also collaborates with various teams, such as sales, customer success, and support, to facilitate a seamless activation journey. **What you'll do:** * Customer Onboarding: Work closely with new customers to guide them through the activation process, ensuring clients are all set up and ready to use the service. * Technical Support: Provide basic troubleshooting and technical assistance to customers during the activation process, including helping with any issues related to the product and resolving them. * Training \& Education: Deliver product demonstrations, tutorials, and training sessions to ensure customers understand the platform and can use it effectively. * Problem Resolution: Address any issues or challenges customers encounter during the activation process, collaborating with other departments to resolve any issue. * Customer Communication: Maintain clear and effective communication with customers throughout the activation journey, setting expectations, providing status updates, and building rapport and trust with them. * Documentation: Ensure proper documentation for individual progress. * Feedback Gathering: Collect and analyze customer feedback to identify areas for improvement in the activation process, making recommendations to improve customer experience. * Team Collaboration: Work closely with the sales teams and other departments to ensure smooth transitions from the sales process to the activation phase; and Partner with customer success managers to ensure customers are set up for long\-term success. * Follow\-Up \& Activation: Monitor customer progress, ensure clients use the service, and ensure full adoption and satisfaction with the product, offering additional support as needed. Retention \& Referrals: Encourage clients to join referral programs as well as work on retention plans for churned clients. **Requirements** * + Experience: 1\-3 years of experience in account management, account opening, direct sales, or similar roles, preferably in a SaaS or technology environment. + Technical Acumen: Familiarity with CRM tools (e.g., Salesforce, HubSpot), customer success platforms (e.g., Gainsight, Totango), and other software products. + Communication Skills: Strong written and verbal communication skills, with the ability to explain complex concepts in an easy\-to\-understand manner. + Customer\-Focused: A customer\-centric attitude, with a passion for helping clients succeed and ensuring their satisfaction. + Problem\-Solving: Ability to identify issues during activation and work through solutions, sometimes involving collaboration with technical or support teams. + - Team Collaboration: Ability to work well with cross\-functional teams, including sales, customer success, and product teams. ### **Working Conditions:** * Full\-time, office\-based \& outdoors role. * May require working extra hours or during weekends. **Benefits** **Why Join dopay?** Why Join dopay? * Be part of a mission\-driven company transforming payroll and financial inclusion in emerging markets. * A collaborative and inclusive work culture with opportunities for growth and career development. * Competitive salary and benefits package. * Opportunity to shape the future of financial technology in Egypt and beyond. Join us at dopay and be a part of a team that’s transforming the financial landscape for the betterment of society in Egypt and beyond!\-

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Mid-Market Sales Executive637017289853451215

Indeed

Mid-Market Sales Executive

**About dopay:** dopay is transforming payroll for companies in Egypt and beyond by enabling digital, cashless solutions that bring financial inclusion to all workers. Our platform is making payroll simpler, faster, and more secure for businesses while empowering workers with better financial tools. If you're passionate about building relationships and driving change through innovation, we'd love to have you on our team. **Role Overview:** As a **Mid\-Market Sales Account Manager**, you will be at the forefront of driving dopay's growth by engaging with mid\-market clients, understanding their needs, and offering tailored solutions that enhance their payroll processes. This is an exciting opportunity to work closely with business leaders, deliver value through dopay's product, and contribute to our mission of financial inclusion. **Key Responsibilities:** * **Sales Generation**: Actively identify and engage with mid\-market businesses, present dopay's solution, and drive sales through various channels, including cold calling, networking, referrals, and more. * **Customer Relationship Management**: Build and maintain strong relationships with both potential and existing clients, ensuring long\-term partnerships. * **Market Insight**: Stay up to date with industry trends and competitor products, providing regular feedback on market opportunities and customer needs. * **Sales Reporting**: Maintain accurate records of all sales activities and customer interactions. Report progress and provide forecasts to management, ensuring the sales pipeline is up\-to\-date. * **Product Mastery**: Gain deep knowledge of dopay’s product offerings to effectively demonstrate features and tailor solutions to client needs. * **Collaborative Teamwork**: Work closely with the dopay sales team and other departments to deliver seamless client experiences. Participate in team meetings, training, and professional development opportunities. **Requirements** **Qualifications:** * **Experience**: 2\-3 years of sales experience, preferably in B2B, SaaS, fintech, or a related field. * **Skills**: * + Exceptional communication, negotiation, and presentation skills. + Proven ability to build strong relationships and close sales. + Strong organizational skills and experience with CRM software (e.g., HubSpot, Salesforce). * **Education**: Bachelor’s degree in Business, Marketing, or related field is preferred but not required. **Personal Attributes:** * Self\-driven and motivated by achieving results. * Resilient in the face of challenges, with the ability to bounce back from setbacks. * Strong interest in tech, finance, or payroll\-related solutions, with the willingness to learn and adapt. * Goal\-oriented with a passion for helping businesses solve complex challenges. **Benefits** Why Join dopay? * Be part of a mission\-driven company committed to making a real impact on financial inclusion in emerging markets. * Work in a dynamic and innovative environment where you can drive change and contribute to growth. * Collaborate with a talented and diverse team across multiple regions. * Competitive salary, bonus, and benefits package dopay is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Customer Care Executive637017289775391216

Indeed

Customer Care Executive

dopay, a pioneering fintech startup revolutionising payroll payments solutions, is seeking a dedicated and customer\-focused Customer Support Executive to join our team. Located in the heart of downtown Cairo at the Greek Campus, this role is an exciting opportunity to contribute to our mission of integrating cash\-based workers in emerging markets into the mainstream financial system. If you're passionate about customer service and want to contribute to a purpose\-driven, fast\-growing fintech company, dopay is the place for you! ### **About the Role** As a **Customer Care Representative** at dopay, you will be the first point of contact for our cardholders, delivering outstanding customer service and resolving inquiries with empathy, efficiency, and professionalism. You’ll be responsible for helping cardholders navigate dopay’s platform, ensuring smooth payroll operations and troubleshooting any issues they encounter. We’re looking for someone who’s customer\-focused, solution\-oriented, and ready to go the extra mile to ensure our customers have a positive experience. ### **Key Responsibilities** * Provide prompt, courteous, and knowledgeable responses to customer inquiries via phone, email, and chat. * Assist dopay cardholders with account\-related questions, including balance inquiries, card activation, and transaction issues. * Collaborate with the logistics and Onboarding and Accounts Services teams to address customer queries related to payment operations and card delivery. * Maintain accurate records of customer interactions and transactions. * Follow up with customers to ensure issues are fully resolved and satisfaction is achieved. * Collect feedback from customers and relay insights to the product and customer success teams for continuous improvement. * Meet individual and team performance targets (e.g., response time, resolution time, and customer satisfaction). **Requirements** * **1\-3 years of experience** in customer service, preferably in fintech, banking, financial services, or tech industries. * Excellent communication skills with the ability to convey information clearly and calmly. * Excellent written and verbal communication skills in English and Arabic. * Strong problem\-solving skills, with a customer\-first mindset. * Ability to handle challenging situations with patience and empathy. * Familiarity with CRM systems and support ticketing systems is a plus. * A strong sense of accountability and willingness to take ownership of customer issues until resolution. * Ability to work independently and as part of a team in a fast\-paced, dynamic environment. **Benefits** Why Join dopay? * Be part of a mission\-driven company transforming payroll and financial inclusion in emerging markets. * A collaborative and inclusive work culture with opportunities for growth and career development. * Competitive salary and benefits package. * Hybrid working environment (with flexible working options available). * Opportunity to shape the future of financial technology in Egypt and beyond. Join us at dopay and be a part of a team that’s transforming the financial landscape for the betterment of society in Egypt and beyond!\-

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Sales Development Representative (SDR) - B2B637017289702431217

Indeed

Sales Development Representative (SDR) - B2B

**About dopay** dopay is revolutionizing payroll disbursement by offering businesses a faster, cheaper, and more secure solution for managing their corporate accounts and paying their employees through Mastercard prepaid cards. We serve a diverse range of clients, including SMEs, mid\-market, and enterprise companies, with a goal of transforming how businesses handle payroll. **Key Responsibilities:** Identify and research potential clients in target industries. Engage decision\-makers through email, phone, and LinkedIn campaigns. Qualify leads and schedule meetings for the sales team. Maintain accurate lead data and follow\-up activities using HubSpot CRM. Collaborate with sales and marketing teams to refine outreach strategies. **Requirements** **Qualifications:** Minimum 2 years of experience in B2B sales or lead generation. Proficiency in using CRM tools like HubSpot. Exceptional communication and organizational skills. Proven track record of meeting or exceeding sales targets. **Benefits** Why Join dopay? * Be part of a fast\-growing fintech company revolutionizing payroll disbursement in Egypt. * Competitive salary and commission structure. * Career development opportunities in a dynamic and innovative environment.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior Sales Development Representative (Sr. SDR) - B2B637017289626891218

Indeed

Senior Sales Development Representative (Sr. SDR) - B2B

**About dopay** dopay is revolutionizing payroll disbursement by offering businesses a faster, cheaper, and more secure solution for managing their corporate accounts and paying their employees through Mastercard prepaid cards. We serve a diverse range of clients, including SMEs, mid\-market, and enterprise companies, with a goal of transforming how businesses handle payroll. **Key Responsibilities:** Strategically identify and connect with mid\-market and enterprise clients. Engage high\-level decision\-makers through email, phone, and LinkedIn. Qualify and nurture leads to ensure high\-quality meeting confirmations. Manage the sales pipeline using HubSpot CRM. Mentor and guide SDR team members. **Requirements** **Qualifications:** Minimum 4 years of experience in B2B sales or lead generation. Advanced proficiency in CRM tools like HubSpot. Strong leadership, communication, and negotiation skills. Proven track record of achieving and exceeding sales targets. **Benefits** Why Join dopay? * Be part of a fast\-growing fintech company revolutionizing payroll disbursement in Egypt. * Competitive salary and commission structure. * Career development opportunities in a dynamic and innovative environment.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Inside Sales Representative637017289556491219

Indeed

Inside Sales Representative

As an Inside Sales Representative specializing in telesales, you will be responsible for calling leads generated by our marketing team and converting those prospects into clients. Your role will involve understanding client needs, guiding them through the signing process, and closing deals to drive sales growth. **Key Responsibilities:** * Call leads provided by the marketing team to engage and qualify prospects. * Follow up with leads through phone calls, emails, and messages to nurture relationships. * Guide prospects through the signing process, ensuring they understand each step. * Collect requested documents from clients to facilitate the closing of deals. * Maintain accurate records of all interactions and sales processes in the CRM system. * Collaborate with the marketing and sales teams to refine lead generation strategies. * Achieve and exceed monthly sales targets and key performance indicators (KPIs). **Requirements** * Proven experience in B2B telesales, preferably in the fintech or finance sector. * Strong understanding of sales processes and customer service practices. * Familiarity with CRM software and record\-keeping systems. * Excellent communication and persuasion skills. * Ability to build rapport quickly with clients over the phone. * Self\-motivated, goal\-oriented, and able to work independently as well as part of a team. * Strong problem\-solving and negotiation abilities. **Preferred Skills:** * Knowledge of financial products and services, Payroll processes. * Experience in a fast\-paced sales environment. * Ability to analyze data and market trends to identify opportunities. **Benefits** **Why Join dopay?** * **Growth Potential**: Be part of the bank partner's team, and plot your career growth in banking and fintech. As dopay grows, so will your role and responsibilities. * **Training and Development**: You'll be provided you with the tools, training, and support you need to succeed and develop your career. * **Fast\-Paced, Mission\-Driven Environment**: dopay is a fintech company making a real difference by promoting financial inclusion. Be part of a team at our bank partner that’s committed to helping workers gain financial access through digital solutions. * **Collaborative Culture**: You’ll work with a supportive and dynamic team that’s passionate about our mission.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior Product Designer637017289484811220

Indeed

Senior Product Designer

**About dopay:** dopay is transforming payroll and financial services for businesses in emerging markets. Our digital payroll platform enables businesses to seamlessly pay employees and contractors, providing them with instant access to financial services via prepaid Mastercard accounts. We are growing rapidly in Egypt, our first market, and are gearing up to scale into new regions. Our mission is to bring financial inclusion to millions of workers who are currently excluded from the traditional banking system. dopay has been recognized as one of the most promising fintech companies worldwide, having been named to the **CB Insights Fintech 100 list**. We are now looking for a **Senior Product Designer** to join our growing product team. This role will report directly to the **Head of Product** and play a critical role in shaping and optimizing our user experience across our digital products. **About the Role:** As a **Senior Product Designer** at dopay, you will be responsible for crafting intuitive and engaging user experiences that drive adoption, retention, and satisfaction. You will collaborate closely with product managers, engineers, and business stakeholders to translate complex financial workflows into seamless, accessible, and beautiful digital experiences. This role requires a strong UX and UI design foundation, user research capabilities, and the ability to create high\-fidelity prototypes and design systems. The ideal candidate will have experience designing fintech or financial services products, particularly for emerging markets. The role will be based at our Cairo or Abu Dhabi offices, and we are open to considering a remote/hybrid role for the right candidate. **Key Responsibilities:** * Lead the end\-to\-end design process, from concept to execution, ensuring the delivery of high\-quality user experiences. * Conduct user research, usability testing, and customer interviews to gain insights into user needs and behaviors. * Create wireframes, prototypes, and high\-fidelity UI designs that enhance user engagement and usability. * Work closely with the Head of Product, product managers, and engineers to align design decisions with business goals and technical constraints. * Develop and maintain a scalable **design system and UI component library** to ensure consistency across all products. * Advocate for user\-centered design and accessibility best practices throughout the product development lifecycle. * Iterate on designs based on user feedback, data, and usability testing insights. * Stay up to date with industry trends, tools, and best practices in product design and UX/UI. **Requirements** * **5\+ years of experience in UX/UI or product design**, preferably in fintech, insurtech, or financial services. * Strong portfolio showcasing **end\-to\-end product design work**, including research, wireframing, prototyping, and final UI designs. * Experience with **designing products for emerging markets** and understanding the unique user challenges in these regions. * Expertise in **Figma, Sketch, or Adobe XD**, along with proficiency in motion design tools (nice to have). * Strong understanding of **human\-centered design, usability principles, and accessibility best practices**. * Ability to **work in an agile environment**, balancing speed and quality while iterating on design solutions. * Excellent communication and collaboration skills, with the ability to present and defend design decisions to stakeholders. * **Knowledge of Arabic is beneficial but not required.** **Benefits** **Why Join Us?** * Work on a mission\-driven product that is changing lives by providing financial access to underserved populations. * Be part of a growing, highly skilled product team where you can shape the design culture and impact millions of users. * Competitive compensation and the opportunity to drive real impact at scale. If you are a **Senior Product Designer** looking for your next challenge in a fast\-growing fintech company, we’d love to hear from you! Apply now to join dopay and help shape the future of payroll and financial services in emerging markets.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Customer Success Manager - SME637017289415711221

Indeed

Customer Success Manager - SME

**About dopay** dopay is transforming payroll and financial inclusion in emerging markets, with Egypt as our first market. We provide digital payroll solutions that empower cash\-based employees with secure and accessible financial services. Join our dynamic team dedicated to creating positive impact and financial inclusion for SMEs and their workforce. ### **Role Overview** As the **Customer Success Manager \- SME**, you will be a key contact for our SME corporate clients, ensuring they experience maximum value from dopay’s platform. You’ll manage onboarding, ongoing support, and account growth for a portfolio of small and medium\-sized enterprises, building long\-term relationships that enhance client satisfaction, loyalty, and usage. This role is critical to our mission of helping businesses shift to secure, digital payroll solutions and empowering employees to access financial services. ### **Responsibilities** * **Client Onboarding**: Guide new SME clients through the onboarding process to ensure a smooth transition to dopay’s platform. Collaborate with Activation Officers and internal teams to set up and train clients on our payroll solution. * **Account Management**: Serve as the main point of contact for a portfolio of SME clients, ensuring they have ongoing support to use dopay’s services effectively. Address any questions, resolve issues, and proactively identify areas where clients can gain additional value from our platform. * **Customer Retention \& Satisfaction**: Develop strong relationships with SME clients, understanding their unique needs and goals. Regularly check in to assess satisfaction, address concerns, and gather feedback to improve our services. * **Growth \& Upselling**: Identify opportunities to expand dopay’s solutions within your client portfolio, including promoting new features and services that can drive added value for SMEs and their employees. * **Issue Resolution**: Work closely with internal teams (Onboarding, Support, Product) to resolve client issues swiftly, ensuring a seamless client experience and proactive communication. * **Data\-Driven Insights**: Monitor client usage, satisfaction metrics, and churn risk to develop insights that drive engagement strategies. Provide recommendations to improve our product and enhance the overall customer experience for SMEs. **Requirements** ### **Requirements** * **Experience**: 2\-4 years in a customer success, account management, or similar role, ideally within fintech, SaaS, or a B2B environment. Experience working with SME clients is a plus. * **Communication Skills**: Strong written and verbal communication skills with the ability to connect with diverse SME clients and simplify complex topics. Arabic and English proficiency is required. * **Customer\-Centric Mindset**: A genuine passion for helping clients succeed and a proactive approach to ensuring clients receive value from dopay’s services. * **Analytical Ability**: Comfortable with data analysis and tracking performance metrics, with the ability to derive actionable insights from client data. * **Problem\-Solving Skills**: Ability to anticipate client needs and troubleshoot effectively, addressing issues promptly while coordinating with internal teams to find resolutions. * **Adaptability**: A flexible mindset and the ability to work effectively in a fast\-paced, growing environment. * **Tech Savvy**: Comfortable with CRM software (e.g., HubSpot), Microsoft Office, and other customer success tools. Experience with Slack and collaborative tools is a bonus. * **Microsoft skills:** Excellent Microsoft skills are a mandatory, in order to effectively track own portfolio growth and proactively detect issues. **Benefits** ### **What We Offer** * An opportunity to be part of a mission\-driven company committed to financial inclusion. * Collaborative, inclusive work culture and supportive team environment. * Competitive compensation and benefits, including opportunities for career growth and development.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

Data Entry Specialist

We are looking for a **Data Entry Specialist** with fast typing skills and excellent accuracy to join our Onboarding \& Accounts Services team. This role is critical to ensuring that all customer and account data is processed quickly, accurately, and in compliance with internal standards and regulatory requirements. **Key Responsibilities:** * Enter and update customer and account data in systems with high speed and accuracy. * Review onboarding sheets and ensure data matches supporting documents. * Support the onboarding process by preparing and validating beneficiary information. * Handle account service requests such as amendments, updates, and corrections. * Coordinate with makers, checkers, and operations team to ensure data quality. * Flag discrepancies or missing information for further review. * Maintain confidentiality of all customer and company data. **Skills \& Qualifications:** * Fast typing skills with excellent accuracy (typing test may be required). * Strong attention to detail and ability to spot errors quickly. * Basic knowledge of MS Office (Excel, Word) and Google Sheets. * Ability to work under pressure and meet tight deadlines. * Good communication and teamwork skills. * Previous experience in data entry, operations, or onboarding is a plus. **Requirements** * Fast typing speed (minimum **45–50 words per minute**) with high accuracy. * Strong attention to detail and ability to spot errors quickly. * Good command of English and Arabic (reading and writing). * Basic proficiency in MS Office (Excel, Word) and Google Sheets. * Ability to work under pressure and meet deadlines. * Strong organizational and multitasking skills. * Previous experience in data entry, banking, or onboarding is a plus. **Benefits** ### **Why Join Us?** * Be part of a high\-growth fintech making a real impact in emerging markets. * Work directly with top\-tier enterprise clients and decision\-makers. * Drive real business outcomes, helping organizations digitize payroll and empower their employees financially. * A fast\-paced, collaborative environment where your contributions shape the company’s future.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

Head Butler-St. Regis

**Additional Information** **Job Number**25138992 **Job Category**Rooms \& Guest Services Operations **Location**The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high\-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre\-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program. OR * 2\-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required. **CORE WORK ACTIVITIES** **Managing Butler Services** * Manages day\-to\-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre\-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. * Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. * Manages VIP guests’ schedules as appropriate to support potential needs. * Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. * Supervises Butler Service Desk and verifies resources provide seamless services during the on\-site guest journey. * Conducts daily stand\-ups and communicates clear and consistent messages through stand\-ups regarding the Butler team updates and goals to produce desired results. * Obtains list of check\-ins and VIP guests both to prepare work assignments for the Butler team. * Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results. * Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members. * Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship. * Continuously strives with the team to provide the bespoke and uncompromising services. * Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery). **Supporting Management of Front Desk Team** * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and building mutual trust, respect, and cooperation among team members. * Serving as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Manages all day\-to\-day operations. Understands employee positions well enough to perform duties in employees' absence. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. **Guest Relations** * Sets the standard and tone for how Butler team members drive guest relations. * Coaches team members to recognize and build rapport with guests. * Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements. * Verifies Butler teams manage guests’ schedules to anticipate potential needs. * Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible. * Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy. * Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ? * Assists other employees to verify proper coverage and prompt guest service. **Managing Departmental Costs** * Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. * Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals. * Supervises and approves the budgeting and ordering of product and supplies in support of butler services. * Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate. **Conducting Human Resources Activities** * Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation. * Communicates performance expectations in accordance with job descriptions for each position and monitors progress. * Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department. * Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team. * Verifies recognition of employees is taking place across areas of responsibility. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Combining timeless glamour with a vanguard spirit, St. Regis Hotels \& Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Hiring and Onboarding Specialist637017288958751224

Indeed

Hiring and Onboarding Specialist

Job Title: Hiring and Onboarding Specialist Job Description We're Concentrix. The intelligent transformation partner. Solution\-focused. Tech\-powered. Intelligence\-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent. Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.**You will:** * Administer and own the candidate experience from offer acceptance to include new hire documentation, background checks and IT provisioning for employee and contingent workers. * Maintain data quality, accuracy, and integrity within the Applicant Tracking System (ATS). * Utilize and become proficient with talent acquisition technology, including Customer Relationship Management (CRM) tools. * Manage and ensure compliance with hiring requirements and adhere to both local government and company hiring guidelines. * Develop and maintain excellent relationships with candidates, recruiters, business partners, and other functional departments (HRIS, IT, Onboarding, Payroll). * Develop, implement, and optimize recruitment processes and workflows to ensure consistency and efficiency across all hiring activities. * Build and utilize functional and process knowledge to independently solve problems, even in the absence of detailed documentation. * Deliver exceptional customer service internally and externally, demonstrating strong communication skills, prioritization, and urgency. * Assist with special projects as assigned. **You Have:** * At least 5 to 8 years of experience in talent acquisition operations or a related support role. * Minimum of 3 to 5 years experience with ATS. Preferably Workday. * Language proficiency required in English. * An Associate's degree is required; a Bachelor's degree is preferred. * Strong organizational and time management skills enabling efficient work prioritization and project coordination. * General knowledge of various employment laws and practices in EMEA. * Ability to work both independently and collaboratively within a team environment. * Exceptional communication skills to interact effectively with all organizational levels. * Strong problem\-solving skills with a fact\-based decision\-making approach. * Experience handling sensitive and confidential information with accuracy and attention to detail. * Experience in high\-tech, high\-growth environments or global, matrixed companies. Location: EGY Cairo Egypt\-Smart Village Building B2110 Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

32H9+3PC, Kerdasa, Giza Governorate 3630106, Egypt

Negotiable Salary

Indeed

Office Administrator

The post is responsible for assisting the Office Manager with processing, verifying and reconciling monthly accounts, administration of HR Pay and Conditions of Service and all other administration duties needed to support our operations in Egypt. Responsibilities* Assist the Office Manager in preparing various monthly returns and checklists. * Support the Office Manager in preparing the monthly payroll. * Reconciliation of the Purchase Management System and purchase order input. * Review of the MA balance sheet clearing accounts. * Bank and petty cash input and reconciliation (Monthly and Ad hoc). * Processing of payments, invoices and claims. * Assist the Office Manager in organising HR records, ensuring complete accuracy and confidentiality * Support in coordinating the HR administration processes as per the Mediterranean Area (MA) HR instructions which include, but not limited to; updating various spreadsheets, completing and issuing of letters and contracts. * Maintain and monitor the preparation of monthly records for annual leave and sickness absence. * Assist in preparing and submitting the monthly training returns. * Manage the customs register and make sure shipment entries are updated. * Translate non\-official documents and minutes to and from English. * Responsible, together with the Office Manager, for all office duties; organizing couriers, arranging casual labor contracts, contacting the Social Insurance Office, Tax Office and Banks, arranging hotel and flight bookings for staff, manage the office cleaner and payment of communal charges as required. Qualifications* Recognised degree/qualification in Business Administration or Accounting or any other relevant field * Basic knowledge of Accounting practices * Fully bilingual in English/ Arabic verbal and written * IT literate with excellent knowledge of Microsoft Office applications specifically Excel, Word and Outlook **Desirable** * Knowledge of payroll and labour law desirable * Knowledge of an accounting software package (Great Plains) would be considered as an advantage * Experience of purchase ledger and/or purchase ordering module would be considered an advantage Hiring organization Employment Type Full\-time Duration of employment Permanent Job Location Date posted March 3, 2021

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

ETIC, HR Operations - Associate637017284732171226

Indeed

ETIC, HR Operations - Associate

**Line of Service** Internal Firm Services **Industry/Sector** Technology **Specialism** IFS \- Finance **Management Level** Associate **Job Description \& Summary** **PwC Overview:** At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 152 countries with more than 328,000 people who are committed to delivering world\-class capabilities and quality in assurance, tax and advisory services **PwC Middle East Overview:** Established in the region for over 40 years, PwC Middle East employs over 10,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond. **Line of Service and Overview:** Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems. **Job Summary:** The Managed Services \- HR Operations Senior Associate/Associate is responsible for providing HR support to clients, ensuring efficient HR operations. They manage employee data, handle HR\-related queries, and assist in the implementation of HR policies and procedures. Additionally, they collaborate with various teams to streamline HR processes and enhance overall employee experience. **Roles and Responsibilities:** As a Managed Services HR Operations Senior Associate/Associate, you will contribute to delivering these activities for clients of PwC: **Support the transition of related HR processes from the Client to the PwC team e.g.** * Coordinate and support any transition tasks * Upskill on any required process workflows and technologies **Manage Employee Data \& Documentation e.g.** * Maintain accurate and up\-to\-date employee records in HR systems, ensuring data integrity and confidentiality e.g update contact details, emergency contacts, and benefits information * Organize relevant documents (contracts, performance reviews, etc.) * Archive records for compliance and reference * Create a consistent folder structure for employee files and organize sections for legal documents, employee records, and company\-specific file * Use digital systems to store and manage files * Develop clear naming rules for files * Receive file creation requests * Record or attach all employee documents to related file * Review employee documents to related file * Close file creation requests * Review employee files and identify outdated or irrelevant files * Send request to employees with outdated documents * Receive requests with updated documents * Obtain necessary approvals (e.g., HR manager, legal team) if needed * Add updated documents to related files * Inform relevant stakeholders when needed **Provide HR Support Services** * Address queries related to policies, benefits, payroll, and other HR functions as required **Support employee on/offboarding e.g.** * Conduct exit interviews to gather feedback * Send feedback to related parties **Compliance and Reporting** * Support in preparing required HR related reports to meet any regulatory requirements * Ensure compliance with legal/ regulatory requirements and HC policies * Support the implementation and communication of HR policies and procedures, ensuring employees and clients are well\-informed and compliant **Demonstrate strong use of time management/ organisational skills \& tools:** * Create and prioritise to\-do list and allocate time for essential tasks and record activities into tracking tool to organize tasks and track progress * Identify high\-value tasks that directly contribute to HC goals * Communicate to\-do list activities to related parties and manager * Adhere to agreed Service Level Agreements (SLAs) **Collaborate effectively in a team environment** * Work closely with internal teams, including payroll, benefits, and talent acquisition, to ensure seamless HR service delivery and enhance overall employee experience * Execute tasks as directed by HR Supervisor * Communicate effectively with clients to ensure clarity and understanding **Support Process Improvement** * Develop and implement ideas to support clients and drive continuous improvement initiatives particularly related to HR processes and workflows * Assist in the implementation of best practices and new technologies **Expected Skills:** * Knowledge \& experience in the HRMS system (e.g. SalesForce, Workday, Oracle cloud HCM) * Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management * Communication Skills: Excellent verbal and written communication skills to effectively address employee queries and collaborate with clients and internal teams * Attention to Detail: High level of accuracy and attention to detail in managing employee records and ensuring compliance with regulatory standards * Problem\-Solving Skills: Capable of identifying issues and implementing effective solutions to streamline HR processes and resolve employee concerns **Expected Competencies:** * Communicates with impact * Results driven * Bachelor's Degree in HR / Business Management or any equivalent * 1\-3 years of professional experience * Proficient in written and spoken English and Arabic * Drives organizational excellence **Education** *(if blank, degree and/or field of study not specified)* Degrees/Field of Study required: Degrees/Field of Study preferred: **Certifications** *(if blank, certifications not specified)* **Required Skills** **Optional Skills** Accepting Feedback, Accepting Feedback, Active Listening, Business Partnering, Business Transformation, Career Development, Change Management, Co\-Creation, Communication, Data Analytics, Data\-Driven Decision Making (DIDM), Data\-Driven Insights, Emotional Regulation, Empathy, Employee Experience, Employee Life Cycle, Executive Negotiation, Human Capital Initiatives, Human Resources (HR) Coaching, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation {\+ 22 more} **Desired Languages** *(If blank, desired languages not specified)* **Travel Requirements** Not Specified **Available for Work Visa Sponsorship?** No **Government Clearance Required?** No **Job Posting End Date**

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

HR Business Partner | Cairo | HR & Admin637017284656651227

Indeed

HR Business Partner | Cairo | HR & Admin

**HR Business Partner** **Egypt** **Who We Are** Established in 2002, Ventures Middle East (VME) is an international management consulting company providing strategic business advisory services across the GCC and the wider MENA region. Since inception, our multinational executive leadership team has empowered clients with access to an established business network, market insights and the competitive edge necessary for success. We cover all sectors and industries and provide unparalleled customized analysis and superior strategic insights. **Job Summary:** We are seeking a dynamic and experienced HR Business Partner to join our team. The ideal candidate will have at least 5 years of experience in both Talent Acquisition and HR Operations. This role is crucial in aligning HR strategies with business objectives, enhancing employee engagement, and ensuring efficient HR processes. The HR Business Partner will work closely with management and staff to support and drive key HR initiatives and provide comprehensive HR support. **Key Responsibilities:** **Talent Acquisition:** * Develop and execute recruitment strategies to attract top talent for various roles across the organization. * Partner with hiring managers to understand their staffing needs and develop job descriptions. * Manage the end\-to\-end recruitment process, including sourcing, screening, interviewing, and onboarding. * Utilize data and metrics to evaluate the effectiveness of recruitment strategies and make recommendations for improvement. * Build and maintain relationships with external recruitment agencies and job boards. **HR Operations:** * Oversee HR operations including employee onboarding, performance management, and employee relations. * Ensure HR policies and procedures are adhered to and stay current with employment laws and regulations. * Manage and resolve complex employee issues and conflicts with a focus on maintaining a positive work environment. * Administer compensation and benefits programs, including salary reviews, benefits enrollment, and employee rewards. * Implement HR systems and processes to enhance operational efficiency and accuracy. * Payroll Management **Strategic HR Partnership:** * Collaborate with business leaders to understand their needs and align HR strategies to support business goals. * Provide guidance on organizational design, change management, and employee engagement initiatives. * Analyze HR metrics and provide insights to drive decision\-making and support continuous improvement. * Lead or participate in HR projects and initiatives aimed at improving HR service delivery and employee experience. **Qualifications:** * Bachelors degree in human resources, Business Administration, or a related field; HR certification (e.g., SHRM\-CP, PHR) preferred. * Minimum of 5 years of experience in HR with a strong background in both Talent Acquisition and HR Operations. * Proven experience managing the full recruitment lifecycle and implementing effective HR operational processes. * In\-depth knowledge of employment laws and best practices. * Strong interpersonal and communication skills with the ability to build relationships at all levels of the organization. * Excellent problem\-solving abilities and a proactive approach to HR issues. * Ability to work independently and as part of a team in a fast\-paced environment. **What We Offer:** * Competitive salary and benefits package. * Opportunities for professional growth and development. * A collaborative and inclusive work environment. * Flexible work arrangements.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Site HR Operations Specialist637017284583691228

Indeed

Site HR Operations Specialist

Req ID:471418 At Alstom, we understand transport networks and what moves people. From high\-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. **JOB TITLE \& PURPOSE OF THE JOB** **Job Title** (Job Code): **Site HR Operations Specialist** **Purpose of the job:** Acting as Representative for HR Operations on Site and handling all HR Operations tasks **Location:** Employee will based on Site (New capital Monorail Depot) **POSITION IN THE ORGANISATION** **Organization structure:** Region or country / Human resources / Alstom employee Service **Reports directly to:** HR Operations Lead **Network \& Links** *Position title of connected positions / functional report* **Internal** * HRD, HRBPs, Total Reward and HR Efficiency Manager * All Employees **External** * Healthcare providers. * Outsourcing Companies (IBS, Top Business,..) **ACCOUNTABILITIES \& AUTHORITIES** * Responsible for employees hiring Process (Contract preparation and signature, Gathering hiring documents, Bank Account Creation, HR System Induction for new hires). * Responsible for employees Off \-boarding Process Documentation (Ensure Exit Checklist and all needed documents are finalized). * Responsible for contracts renewal process in adherence to internal policies and The Egyptian Labor Law. * Manage Time Sheets Process (Ensure OTD Of Time Sheets, Time Sheets Regulations and Guidelines are respected). * Collect Overtime hours / On\-Call days in a timely manner (Ensure Overtime hours / On\-Call days Regulations and Guidelines are respected). * Monitor and follow up Annual Leaves Consumption. * Handle Medical Insurance Operations on site. * Conduct Investigations regarding any kind of violation or misconduct actions on site within the agreed \-upon timelines (Penalties communication/ Warning letters). * Follow up training programs for on\-site employees. * Act as a people advisor for employees, providing advice on related questions to all Operations topics * Fulfill employees’ requests regarding all kinds of required HR Letters. * Contribute on the transversal HR assignments as needed * Provide general reporting and administration support when required **EXPERIENCE PREREQUISITES \& REQUIRED COMPETENCES** **Mandatory:** * Bachelor degree (specialized in HR is plus) * Egyptian Labour Law and Social insurance knowledge * 2\-5 years of experience in similar role **Experience** *Describe the knowledge and experience required for this role* **Mandatory:** * Good practice on HRIS * Experience with Office Suite **Desirable:** * Basic Payroll Knowledge. * Site Experience **Competencies \& Skills***Describe the required level of behavioral skills* * Sense of Urgency * Customer oriented * Result Oriented * Rigorous * Responsible * Agile * Teamwork * Communication Skills You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! **Important to note** As a global business, we’re an equal\-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone. Job Type:Experienced **Job Segment:** Payroll, Operations Manager, HR, Banking, Finance, Operations, Human Resources

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

ETIC, HR Managed Services Senior Associate (HR Generalist/HCBL)637017284505611229

Indeed

ETIC, HR Managed Services Senior Associate (HR Generalist/HCBL)

**Line of Service** Advisory **Industry/Sector** Technology **Specialism** Advisory \- Other **Management Level** Senior Associate **Job Description \& Summary** At PwC, our people in people operations primarily focus on managing the people lifecycle and the day\-to\-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record\-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution. **About PwC ETIC \- Egypt Technology and Innovation Centre** PwC opened a new Technology \& Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP \& Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. The centre is looking to expand rapidly and we are looking for enthusiastic self\-starters with a passion for technology and client delivery to help shape and form this new venture. **Job Summary:** ***What does this role aim to achieve in the firm/what impact does the role create*** The Managed Services \- HR Operations Senior Associate/Associate is responsible for providing HR support to clients, ensuring efficient HR operations. They manage employee data, handle HR\-related queries, and assist in the implementation of HR policies and procedures. Additionally, they collaborate with various teams to streamline HR processes and enhance overall employee experience. **Roles and Responsibilities:** ***Daily tasks and delivery expectation*** **As a Managed Services HR Operations Senior Associate/Associate, you will contribute to delivering some or all of these activities for clients of PwC:** Support the transition of related HR processes from the Client to the PwC team e.g. * Coordinate and support any transition tasks * Upskill on any required process workflows and technologies Manage Employee Data \& Documentation e.g. * Maintain accurate and up\-to\-date employee records in HR systems, ensuring data integrity and confidentiality * Organize relevant documents (contracts, performance reviews, etc.) * Archive records for compliance and reference * Create and use organised digital systems to store and manage files using clear naming rules * Receive, review and maintain employee files incl. sending requests to employees with outdated documents * Obtain necessary approvals (e.g., HR manager, legal team) and inform relevant stakeholders when needed Provide HR Helpdesk/ Support Services * Address queries related to policies, benefits, payroll, and other HR functions as required Support employee on/offboarding \& lifecycle management e.g. * Facilitate onboarding and offboarding processes, including document collection, background checks, and exit formalities * Support internal mobility and promotion processes * Conduct exit interviews to gather feedback * Send feedback to related parties Support grievances \& escalations * Maintain detailed records of grievances, investigations, and resolutions and support consistent application of disciplinary actions or corrective measures. * Support investigations into workplace issues, including misconduct and policy violations etc. and ensure findings are documented accurately.. Support Compliance and Reporting * Ensure compliance with legal/ regulatory requirements and HC policies * Support in preparing required HR related reports to meet any regulatory requirements * Support the implementation and communication of HR policies and procedures, ensuring employees and clients are well\-informed and compliant Support Leave Management * Maintain accurate records of employee leave balances and usage in the HRIS or leave management system * Monitor leave accruals, carryovers, and expirations to ensure compliance with company policies * Provide reports on leave trends, balances, and usage to management * Ensure that paid and unpaid leaves are accurately reflected in payroll calculations * Act as a point of contact for employee queries related to leave policies and balances * Offer support for employees navigating complex leave situations, such as medical or family emergencies Demonstrate strong use of time management/ organisational skills \& tools: * Create and prioritise to\-do list and allocate time for essential tasks and record activities into tracking tool to organize tasks and track progress * Identify high\-value tasks that directly contribute to HC goals * Communicate to\-do list activities to related parties and manager * Adhere to agreed Service Level Agreements (SLAs) Collaborate effectively in a team environment * Work closely with internal teams, including payroll, benefits, and talent acquisition, to ensure seamless HR service delivery and enhance overall employee experience * Execute tasks as directed by HR Supervisor * Communicate effectively with clients to ensure clarity and understanding Support Process Improvement * Develop and implement ideas to support clients and drive continuous improvement initiatives particularly related to HR processes and workflows * Assist in the implementation of best practices and new technologies **Expected Skills:** ***Specific learned abilities or technical skills*** * Knowledge \& experience in the HRMS system (e.g. SAP/ SuccessFactors, Workday, Oracle) * Strong HR Knowledge: Proficient in HR policies, procedures, and compliance requirements, with a solid understanding of employee data management * Communication Skills: Excellent verbal and written communication skills to effectively address employee queries and collaborate with clients and internal teams * Attention to Detail: High level of accuracy and attention to detail in managing employee records and ensuring compliance with regulatory standards * Problem\-Solving Skills: Capable of identifying issues and implementing effective solutions to streamline HR processes and resolve employee concerns **Expected Competencies:** ***Values, behaviors \& attitude*** * Communicates with impact * Results driven * Drives organizational excellence **Required Language Skills:** Proficient in written and spoken English and Arabic **Minimum Education and Specific Qualification:** Bachelor’s degree in a HR related field, business management / administration or equivalent HR related Certifications in relevant fields would be advantageous **Years of** **Experience:** For an Associate, 1\-3 years of professional experience and for a Senior Associate 4\-6 years experience. Ideally having worked with a diverse portfolio of people, process and technology with a leading firm, preferably in the Middle East or GCC region **Education** *(if blank, degree and/or field of study not specified)* Degrees/Field of Study required: Degrees/Field of Study preferred: **Certifications** *(if blank, certifications not specified)* **Required Skills** **Optional Skills** Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {\+ 11 more} **Desired Languages** *(If blank, desired languages not specified)* **Travel Requirements** Not Specified **Available for Work Visa Sponsorship?** No **Government Clearance Required?** No **Job Posting End Date**

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary