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Administration & Office Support in Aswan
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Assistant Front Office Manager63701735880833120
Indeed
Assistant Front Office Manager
**Company Description** Mövenpick Resort **Aswan** lies within walking distance from the historical Island, tourist attractions and cultural sites. Our 5 star **hotel** is only a 20 minutes drive from **Aswan.** **Job Description** **THE POSITION** To manage the operations of Front Office by ensuring product and service quality standards are met. **KEY RESPONSIBILITIES** **Guest Service \& Operations** * Supervise all front office functions, ensuring guests receive prompt, personalized, and professional service. * Oversee guest arrival and departure experience, giving priority attention to VIPs, repeat guests, and loyalty members. * Maintain high standards in appearance, hygiene, and conduct across the department. * Ensure daily accuracy of room inventory and manage upgrades and special requests. * Handle system recovery procedures and interpret front office reports/statistics. **Team Leadership \& Development** * Lead and motivate the Front Office team to achieve service excellence. * Conduct regular departmental meetings and performance reviews. * Support recruitment and onboarding in collaboration with T\&C. * Identify training needs and implement programs for continuous development. * Provide coaching, guidance, and disciplinary support where necessary. **Financial \& Strategic Management** * Drive occupancy, ADR, and revenue through effective room management and upselling techniques. * Collaborate with the Finance team on budgeting, cost control, and forecasting. * Monitor marketing efforts within the Front Office, ensuring alignment with brand strategies. * Collaboration \& Compliance * Maintain strong interdepartmental relationships to enhance the guest journey. * Conduct routine inspections to ensure upkeep of facilities and equipment. * Ensure compliance with safety, security, and OH\&S policies. * Log incidents and maintain confidentiality of guest information at all times. **Qualifications** * Degree from School for Tourism \& Hotel Management * Minimum 5 years’ relevant experience with at least 3 year at a management level * Proven ability to manage budgets and drive performance metrics. * Fluent in English; knowledge of a second language is a plus * Strong knowledge of PMS systems (Opera cloud) and Microsoft Office Suite
3VRX+9P2, Sheyakhah Thalethah, Aswan 1, Aswan Governorate 1242843, Egypt
Stock Management Services Administrator64311831077123121
Indeed
Stock Management Services Administrator
Stock Management Services Administrator(Job Number: STO006115\) Description **ABOUT THE COMPANY** AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. **JOB PURPOSE** The Stock Management Services Administrator at Azadea's Business Services is responsible for overseeing and executing transactional stock management activities to ensure the delivery of effective and efficient end\-to\-end service to the group. **RESPONSIBILITIES** * Receive, process, and fulfill requests to ensure their timely and accurate processing, aligning with established business needs. * Review and validate all stock management transactions, provide necessary assistance, and track pending transactions to maintain current stock levels. * Execute transactions following specified protocols to ensure accurate and punctual recording, addressing any discrepancies by liaising with relevant parties for resolution. * Prepare regular reports on stock management activities, highlighting key findings and recommendations to senior management. * Maintain a high level of customer service, ensuring internal customers' satisfaction by adhering to internal SLAs and promptly addressing requests. Qualifications **LANGUAGE \& TECHNICAL SKILLS** **Language** **Proficiency** * Fluency in English. * Fluency in French is a plus. **Technical** **Skills** * Proficiency in MS Office. **EDUCATION** Bachelor’s degree in Supply Chain Management, or Logistics, or Business Administration, or a related field. **EXPERIENCE** Zero to one years of experience in stock management, or a similar role. **BEHAVIORAL COMPETENCIES** **Communicates Effectively** Develops and delivers multi\-mode communications that convey a clear understanding of the unique needs of different audiences. For example, pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail. **Customer Focus** Builds strong customer relationships and delivers customer\-centric solutions. For example, is interested in customer needs, learns customer requirements, and delivers effectively. Responds promptly to customer requests; secures the support of others to resolve the issues. **Ensures Accountability** Holds self and others accountable to meet commitments. For example, operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements. Takes steps to ensure work is done properly, communicates status, and addresses any errors. **Optimizes** **Work Processes** Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods. **Self\-Development** Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example, takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development. **Azadea** **Group is an Equal Employment Employer –** *All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.* Primary Location: Egypt\-Egypt Head Office ABS Schedule: Full\-time Unposting Date: Ongoing
8JW8+7CH, Abu Simbel, Aswan Governorate 1211511, Egypt
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