Asyut Jobs Job Listings

People Experience and Operations Assistant Analyst64309782212609120

Indeed

People Experience and Operations Assistant Analyst

Overview: People Experience \& Operations Asst Analyst is the on\-site HR SPOC for employees. Typically, responsible for managing the day\-to\-day operations, acting as a first\-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration. The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on\-site. The role acts as the activation arm of HRBP on leading the Employee Engagement Agenda, Celebratory events, coordinating on site talent management and learning activities including delivering offline sessions for the targeted population. Being part of the Global People Experience \& Operations Team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools. The role is also expected to activate launches and change Responsibilities: 1\. Activate Talent Management agenda in location. Examples: * Diversity, health and wellness initiatives, campaigns \& roadshows: women day, health check educational \& awareness sessions… etc including vendor management. * Face to face rewards and recognition celebratory events * Face to face education and refreshers of key core processes (example PMP: Objectives setting and mass objectives upload, Performance Review Tool education to employees and supervisors…etc) * Organization Health Survey (OHS) survey communication cascade on site through digital signage and progress reporting and participation encouragement. 2\. Activate Learning agenda: * Manage logistic related to venue booking, meeting rooms readiness, catering…etc. * Deliver, follow through and track Talent Management /compliance \& ethics face to face training sessions. 3\. Handle site government inspection: * Maintains legally required documentation and runs periodic audits. * Maintains updated health certificates. * Answers queries \& requests Qualifications: * 1 – 3 years of experience, preferably with HR Operations experience. * Customer Orientation. * Technical / Functional Skills \& Knowledge of HR Tools and Interfaces. * Experience or understating of People Experience/Shared Services environment. * Change management and agility. * Must possess strong influencing skills. * Demonstrated track record of strong service delivery

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Facilities Expert-Assiut63701810143105121

Indeed

Facilities Expert-Assiut

Egypt (Assiut) Other On\-site Experienced Professionals **ABOUT YOUR NEW JOB** * We are seeking a dedicated and proactive Facilities Expert to join our dynamic team in the Food \& Beverages industry. As a Facilities Expert, you will be at the forefront of ensuring that all operational facilities run smoothly and efficiently. Your primary focus will be on maintaining the highest standards of safety, sanitation, and operational efficiency within our facilities. This role requires a strategic and detail\-oriented individual who can not only manage routine maintenance and improvement projects but also handle emergency situations with poise and expertise. You will collaborate closely with various departments to ensure that all equipment and facility needs are met in alignment with industry regulations and best practices. The ideal candidate possesses a strong background in facilities management, a keen understanding of the food and beverage industry, and a passion for creating a safe and productive work environment. You will leverage your skills to implement maintenance programs, conduct regular inspections, and deliver solutions that enhance operational effectiveness. Join us to contribute significantly to our mission of delivering exceptional products while maintaining an exemplary standard of facility management.on. **ABOUT YOUR NEW JOB RESPONSIBILITIES** * Supervise and control plant \& depots annual operating facilities services plan. * Supervising and planning facilities services such as housekeeping, catering, transportation, courier, consumables, gardening, printing, stationary, water, electricity, ..etc * Managing the day\-to\-day maintenance \& housekeeping within plant \& depots admin buildings. * Implement Asset management and transfers. * Monitoring \& control locations budget * Supervise Travel logistics through carpool, service cars and car renting. * Ensuring Archiving services are implemented properly. * Managing \& leading company internal \& external mail * Manage the day\-to\-day Cafeteria operations. **ARE THSES YOUR SECERET INGRIDENTS:*** Bachelor’s degree in any relevant discipline. * Minimum of 2 years of experience, preferably in FMCG in facilities management. * Ability to work on own initiative and within a pressurized environment. * Possess leadership abilities and the capability to deal with people at all levels of responsibility. * Financial and budgeting knowledge. * Excellent customer service, interpersonal and communication skills. * Good command of Arabic and English language. * Proficient with computer usage of Microsoft office. * Problem solving skills. **HOW WE WILL SUPPORT YOU** * You’ll have a buddy who will introduce you to the business, your daily routines during your onboarding period. * International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross\-functional transitions and international assignments. * 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth. * Competitive remuneration and social package **ABOUT YOUR NEW TEAM** * We are Coca\-Cola Hellenic, a growth\-focused consumer goods business and strategic bottling partner of the Coca\-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio\-economic growth and build a more positive environmental impact. * We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. * We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. * And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP." * At Coca\-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success. ### **Benefits** Development opportunities Flexible Time IT Equipment Medical Insurance Free product quota

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Indeed

Software Tester

– Faculty of Information Science graduate. – ITI graduate is a preference. – No gender is specified ( Military Status certificate is needed for male) – From Assiut Governorate dwellers. – Skills/Qualifications: self\-learning, can work in teams and under pressure.

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Indeed

PHP Developer

– Faculty of Information Science graduate. – ITI graduate is a preference. – No gender is specified ( Military Status certificate is needed for male) – From Assiut Governorate dwellers. – Skills/Qualifications: self\-learning, can work in teams and under pressure.

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Frontend Software Engineer63701806034945124

Indeed

Frontend Software Engineer

Contract Yearly Experience 3\+ years Location Assiut, Egypt Type Full\-time We are looking for a Frontend Software Engineer experienced in Single\-Page Applications. **Minimum requirements** * Strong understanding of the web development cycle, programming techniques and tools. * Strong problem solving and verbal and written communication skills. * Experience with Linux\-based operating systems. * Experience with pure JavaScript (e.g. manipulating DOM with no JS libraries). * Experience with HTML5 and CSS and CSS preprocessors (SASS or LESS). * Experience with VueJS or React. * Experience interacting with web APIs (e.g. using Axios). * Familiarity with developing web components. * Familiarity with how CSS Frameworks work (e.g. Material UI) * Familiarity with Progressive Web Apps (PWA). **Tools** * Familiarity with Git and Gitflow. * Familiarity with CI/CD pipelines (developer perspective). * Familiarity with Jira software projects or similar tools. * Familiarity npm package manager. * Familiarity with web pack. * Familiarity with JS linters.

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Backend Software Engineer63701805689091125

Indeed

Backend Software Engineer

Contract Yearly Experience 3\+ years Location Assiut Type Full\-time We are looking for a Backend Software Engineer with a micro\-services oriented mindset. **Minimum requirements** * Strong understanding of the web development cycle, programming techniques and tools. * Strong problem solving and verbal and written communication skills. * Experience with Linux\-based operating systems. * Experience with Python or Golang. * Experience developing REST Web APIs and Web Sockets. * Experience with Authentication and Authorization schemes in micro\-services. * Familiarity with relational databases (Postgres or MySQL) and NoSQL databases (MongoDB or similar). * Familiarity with ORMs. * Familiarity with distributed systems challenges (CAP theorem). * Familiarity with containerization technologies. **Tools** * Familiarity with Git and Gitflow. * Familiarity with CI/CD pipelines (developer perspective). * Familiarity with Jira software projects or similar tools. * Familiarity with Docker (developer perspective)

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Indeed

Team Leader - Asyut

#### **Job Description** * Maintain full understanding across all AXA products and services, markettrends,opportunities andcompetitive * Ensureagents adherencetothesetKPIsand * Guarantee that each agent pursues all their assigned leadsandreferralsthroughefficienttime * Receive feedback from agents for all customer facing appointments * Set objectives for each agent while providing year\-round * Resolveescalatedcustomer * Analyze sales statistics and generate reports to the line manager that can beusedfor * Record, store and retrieve both hard and soft customer information, makesuggestions for improving products, services, sales policy and strategy, complywithall relevantlegislation and codesof * Researchcustomerfilestoidentifypotentialcrosssales * Perform regular meetings and follow up with the assigned team of agents. * Contribute to the customer service satisfaction with the sales process, addvalueandensurethatcustomer’s expectations arealways * Communicate with Operations team on pending business; follow up onissuancerequirementsand issuesthatare * Maintain a health portfolio by achieving the expected persistency andrenewalrates set. * Organizeandcoordinateagents’ schedules. * Research potential leads from business directories, web searches, or digital * Recruit,hire,andtrainnew * Receiveand reportonallsales leads. * Ensure adherence to legal and company policies and procedures andundertakedisciplinaryactionsif * Trackweekly,monthly,andquarterlyperformanceandsales * Assistagents andteamtomeetandexceed goals through providing them with guidance, field support, motivation, coaching, trainings and sales technicalities. * Ensurehighqualitystandardsforthebookof * Ensure renewals are being met in time and that their reports are being deliveredtothe * Maintain a strong product knowledge in order to be equipped by the full basketof insurance plansthatservethe customers’ * Maintain sales volume by tracking changing trends, economic indicators and * Perform all other duties as assigned by #### **Skills** * Bachelor’s degree in any field * Minimum of 3\-4 years of experiences * One\-year in sales management is a plus * Good linguistic skills * Good people management skills. * Teamwork spirit and ability to interact with other * High organizational and planning * Very good written and verbal * Excellent use of Microsoft * Focused on customer * Persuasive and goal oriented * Proactive and pursue continuous self\-development that stimulates personal growth #### **Job Details** Job Location Asyut, Egypt Job Role Sales Employment Status Full time Employment Type Employee #### **Preferred Candidate** Career Level Mid Career

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Area/Branch Manager (Assuit)63701791639681127

Indeed

Area/Branch Manager (Assuit)

#### **Job Description** #### **Job Description** * Manage the assigned branch, monitor the overall Agency performance, and ensure the direct sales agents team adherence to the set KPIs, targets \& accordingly meeting AXA business goals. * Manage the assigned AXA’s branch, while maintaining the efficient geographical existence of the sales agents within the assigned territory. * Oversee the teams’ progress to ensure they meet those goals by providing strategies and feedback. * Work on Team Leaders \& Direct Sales Agents development plans by offering individualized coaching, and generally foster a positive company culture. * Utilize all available on the job training and online platform tools for agents. * Ensure the agents’ full understanding across all AXA products and services, market trends, opportunities, and competitive activity. * Receive feedback from Team Leaders for all business/product/service challenges, areas of improvement and set clear action plans. * Ensure the Direct Sales Agents team adherence to AXA policy, strategy and their compliance with all relevant legislation and codes of practice. * Ensure adherence to legal and company policies and procedures and execute disciplinary actions if needed. * Ensure that each direct sales agents’ team has set their objectives and consequently meeting the overall business goal. In addition to providing year\-round coaching for Team Leaders and Direct Sales Agents as well. * Perform regular meetings and follow up with team leaders \& agents. * Lead the direct sales agent’s team towards customer satisfaction with the sales process through ensuring that customer’s expectations are always met. * Monitor the persistency of life business as well as the renewal ratios for renewable products to meet AXA’s benchmark. * Lead recruitment, hiring, and training cycles of new direct sales agents. * Monitor the Agency performance \& ensure product mix enforcement, and accordingly create clear action plans for products with deficit. * Coach direct sales agents’ team to meet and exceed goals. * Ensure high quality standards for the book of business. * Monitor new projects, products and processes that affect the direct sales agents team performance and efficiency. * Maintain sales volume by tracking changing trends, economic indicators, and competitors #### **Skills** #### **Skills** * Bachelor's degree in a relevant field. * 5\-7 years of experience is required. * Good people management skills. * Teamwork spirit and ability to interact with other departments. * High organizational and planning skills. * Excellent written and verbal communication. * Excellent use of Microsoft Office. * Multilingual (English and Arabic) * Focused on customer service. * Persuasive and goal oriented. #### **Job Details** Job Location Asyut, Egypt Job Role Sales Employment Status Full time Employment Type Employee #### **Preferred Candidate** Career Level Management Nationality Egypt Degree Bachelor's degree

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Electrical Engineer - Asyut63701787232003128

Indeed

Electrical Engineer - Asyut

Egypt (Assuit) Supply Chain On\-site Experienced Professionals ABOUT YOUR NEW JOB RESPONSIBILITIES * Ensure equipment reliability to maximize production line productivity. * Implement PM schedule tasks and do the SAP Work Order process. * Responsible for reporting breakdowns and Root cause analysis. * Responsible for reducing breakdown times and increase lines SLE. * Responsible for preparing overhauling spare parts, critical parts and stock monitoring. * Implement energy saving projects. * Responsible for implement electrical and HSE policies and programs. * Achieve plant KPIs, especially Engineering ones. * Deploy strategies in reliability that build maintenance and technician capabilities. * Develop a team to handle day\-to\-day operational issues and reach short\- and long\-term performance goals. * Communicate and collaborate cross\-functionally to assist team to solve operational issues. * Builds people capability through effective employee relations, training, and communication for front\-line. * Motivate team members to achieve plan goals. * Administer policies and procedures. * Regular and predictable attendance at the work site. * Prioritize work requests. * This role requires regular presence on the plant floor. * This role will require off\-shift and some weekend work. ARE THSES YOUR SECERET INGRIDENTS * Bachelor’s degree in electric engineering. * Lean Six Sigma Experience preferred, demonstrated by successful completion of a major improvement project. * 3\+ years of FMCG operations maintenance experience preferred; 2\+ years of supervisory experience preferred. * Electric experience maintaining equipment preferred Krones, Sidel lines. * Understanding of PLC programming (S7, Wincc, Tia portal). * Installing and repairing all electric components ( AC, DC, and servo motors and drives). * Good Experience in maintaining Utilities Equipment (Chillers, and Air and ammonia Compressors). * TPM good knowledge. * Working on shifts. * Proficient in Microsoft Suite applications. * Ability to give and receive constructive feedback. * Ability to lead a team\-based approach to decision\-making. * Shown ability to excel in a results\-oriented, challenging environment. * Strong leadership skills with the ability to get results through mentoring others. * Effective mentoring, facilitation, presentation, and team building skill HOW WE WILL SUPPORT YOU * You’ll have a buddy who will introduce you to the business, your daily routines during your onboarding period. * International career opportunities: As a large and expanding company, we offer unique opportunities for role changes and enriching experiences and capabilities, including cross\-functional transitions and international assignments. * 4 unique core values: Customer first, We over I, Make it simple and Deliver sustainably form the foundation of a robust culture that enables continuous and sustainable growth. * Competitive remuneration and social package ABOUT YOUR NEW TEAM We are Coca\-Cola Hellenic, a growth\-focused consumer goods business and strategic bottling partner of the Coca\-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio\-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens \- for us and for you \- when we OPEN UP." At Coca\-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success. ### **Benefits** Bonus incentives Learning programs Medical Insurance Supportive team

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Indeed

UX/UI Designer

Contract Yearly Experience 2\+ years Location Assiut Type Full\-time We are looking for a passionate UX/UI Designer who communicate in designs more than text. **Minimum requirements** * Know Nielsen Norman Group. Certification from them is a plus. * Strong understanding of the web development cycle and user behavior on the web. * Excellent interpersonal and communication skills. * Ability to develop, discuss and explain design options. * Experience in creating product prototypes. * Experience in creating wireframes, storyboards, sitemaps and screen flows. * Experience in developing personas and usage scenarios. * Experience with visual identity design. * Familiarity with conducting usability testing. * Familiarity with how HTML and CSS work. **Tools** * Balsamiq mockups. * Adobe XD or Sketch. * Photoshop and Illustrator. * Zeplin.

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Sales District Leader Designate637017406888991210

Indeed

Sales District Leader Designate

Overview: **We Are PepsiCo** PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN\-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. **Guiding Vision and Regional Impact** PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep\+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. **Empowering Our People and Communities** Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. **Diversity and Inclusion Commitment** PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities: **Sales Volume/Targets:*** Implement a territory S\&D plan and drive team’s execution to achieve the company objectives by delivering volume targets. * Set retail customer targets and distribution plan along with achieving their targets by category \& SKU on monthly basis, while ensuring delivering all incentives such as loyalty programs, discounts, coupons. **KPIs:*** Review regularly the trade coverage plan by analyzing the market universe based on continuous refreshed data in order to ensure updated coverage status. * Ensure all required visits and outlet coverage is maximized as per month plan in an effective and efficient manner. * Manage the distribution of company brands through enhancing accounts relationships within the territory in order to ensure that availability is maximized in line with the needs of the market by outlet type. **Coaching:*** Develop efficient and effective S\&D team through on\-the\-job coaching \& feedback and off\-the\-job training as per WEC guidelines so that representation in the trade is superior to competition, ensuring achieving sales targets. * Ensure the quality of the EDGE execution standards \& steps of the call implementation for retail customers and ensure product range availability in accordance with the company's market share. * Assist in the coaching, mentoring and implementation of the Health \& Safety programs in the field. **Others:*** Help salesmen to manage the market demand to ensure optimal stock available to meet demand and maximize freshness of product. * Explore new opportunities in the market by increasing the number of non\-active retail customers and activating zero\-sales customers. * Owe credit management process in term of utilization, circulation and collection. **Added:*** Ensure Territory productivity, distribution and discipline KPIs are achieved \& tracked as per WEC: Integrated tracking guidelines (GTM dashboard). Qualifications: * Bachelor’s Degree in any relevant discipline. * 1 \- 4 years of sales experience in FMCGs, preferably in sales field role. * Good English language is required. * Private Driving License is a must.

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

Hands and feet support Engineer637017395479071211

Indeed

Hands and feet support Engineer

HCLTech is a global technology company, spread across 60 countries, delivering industry\-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi\-generational talent \- representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem\-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology\-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040\. To learn more about how we can supercharge progress for you, visit **www.hcltech.com** *Note: Candidates must be eligible to work in Egypt* *Fluent in Arabic and English* **Job Summary:** Provide Local IT Support (Hands and feet) in client end user computing environments consisting of end user devices, device installed software and access to remotely managed Application Systems across Customer end user profile types, including: · Corporate office end users · Remote/Home office end users · Cement \& Ready\-Mix manufacturing facility end users · Mobile end users · VIP end users **Principal Responsibilities:** · Provide Level 2 Support (for Service Request fulfillment and Incident Resolution of Supported Hardware and Supported Software and applications) as per language requirement in the country and local IT environments · Provide Level 2 support at Client sites by following Client’s Health \& Safety protocols (zero tolerance) · End user and conference room configuration and Level 2 support of current and future collaboration, communication and productivity systems · Support for self\-service software deployment and enrolment and basic tasks (e.g., password changes, software installation) · Support for devices which require specialized management for patching and upgrade (e.g., Production devices in Cement and Ready\-Mix manufacturing facilities, VIP User devices) Visit nearby Client’s sites as per requirement and provide Local IT support · Perform software and hardware IMACD support (Installs, Moves, Adds, Changes, Decommission) which incudes · Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization; · Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately; · Coordinate and communicate with designated Customer personnel or other Third Parties, concerning scheduling and requirements so as to minimize the impact on Authorized Users; · conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s); · Coordinate any physical space requirements as determined during the Site survey review; · Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC; · Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. · Confirm that the installation and/or de\-installation procedures associated with performing the IMAC are valid for execution of this IMAC, including Backup, contingency, and test procedures; · Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location; · Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT · Cancel Network Transport Services that are no longer required after completing the IMACD · Perform Hardware disposal (Hard disk Drive disposal) support in Client sites as per Client policy/SOP documents · Provide Local IT support in Client sites where Data Center and Server rooms are located, engage vendor and complete IT asset disposal support as per client’s guidelines · The technicians will also visit Cluster sites associated with their primarily deployed sited as needed to provide regular IT support **Technical skill Requirements** · Demonstrate proficiency in supporting billing applications in Client’s environment such as MEC · Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment · Hands on experience in Client environment with Imaging, reimaging Windows Operating system for Desktop, Laptops \& hardware deployment · IMACD \& Asset Inventory experience · Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. · Ability to use remote desktop connectivity applications · Working knowledge of imaging utilities such as SCCM and Client inhouse Applications etc · Delivery and setup of PC equipment to end\-users. · Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. · Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone) · Demonstrated proficiency in Microsoft OS and Microsoft application. · Demonstrated proficiency for installation of desktop software and troubleshoot · Working knowledge of Microsoft Active Directory and GPO · Strong customer service and Strong troubleshooting skills in Client environment. · Significant, demonstrated experience with current Microsoft Windows operating systems in Client o Messaging : MS Teams, Lotus Notes, Skype for Business o Mobility Management : intune, Mass360 · Advanced level skills in the Office 365 tools \- Word, Excel, PowerPoint, Outlook configuration issues with Exchange · Functionally capable with Apple OS X · Advanced troubleshooting skills with hard drive encryption software · Strong client\-side remote access troubleshooting skills · Demonstrate strong skills supporting printers in an enterprise environment · Advanced knowledge of Client tools – Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM), Mobility tools (intune, Mass360\) · Strong proficiency in creating and referencing documentation and knowledge articles using Client’s tools · Strong software installation and support skills · Disciplined, systematic problem solving skills required **Soft Skills** \- Excellent communication and conversation skills (Verbal and Written) \- Good documentation skills \- Good working knowledge of MS OFFICE (Including MS Project and Visio) \- Should have a great customer handling skills \- Able to handle unforeseen situations \- High level of acceptance **Benefits** · A supportive, diverse, and global team with a brilliant culture. · Competitive compensation and benefits that includes up to 21 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land. · Great opportunities to make the role your own, upskill yourself and get involved with exciting projects. · Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion \- CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few. To know more about us visit – **www.hcltech.com** Job Type: Contract Pay: E£144,000\.00 \- E£180,000\.00 per year

55JM+896, Al Hamraa Ath Thaneyah, Asyut 1, Assiut Governorate 2073028, Egypt

EGP 144,000-180,000/year