**Additional Information** **Job Number**25159234 **Job Category**Engineering \& Facilities **Location**JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Position Overview** Manage all engineering/maintenance operations including maintaining the building, grounds, and mechanical equipment with special emphasis on safety, security, and asset protection. Responsible for managing budgets, capital expenditure projects, preventive maintenance, and energy conservation. Responsible for maintaining regulatory compliance. Lead emergency response teams for all equipment issues. **Candidate Profile** **Education and Experience Requirements** * High school diploma or equivalent (GED); 4 years of experience in engineering maintenance or related professional area; training in HVAC refrigeration/electrical/plumbing technology. Or * Two-year degree from an accredited university in construction, engineering, mechanics, or related major; 2 years of experience in engineering maintenance or related professional area; training in HVAC refrigeration/electrical/plumbing technology. **Core Work Activities** **Managing Hotel Operations and Engineering Budget** * Supervise the Engineering team in the absence of the Director of Engineering. * Assist in managing mechanical systems including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and fire safety systems. * Maintain and operate equipment at optimal levels of efficiency, effectiveness, and safety. * Establish and manage an effective room maintenance program. * Ensure adherence to all Engineering policies, standards, and procedures. * Manage department controllable expenses to achieve or exceed budget goals. * Select and order or purchase new equipment, supplies, and furniture. * Inspect and evaluate the physical condition of facilities to determine the type of work required. * Recommend or arrange additional services such as painting, repair work, refurbishment, and replacement of furniture and equipment. * Supervise daily operations of the Engineering department. **Maintaining Hotel Standards** * Maintain accurate logs and records as needed. * Assist in effectively planning, scheduling, and evaluating preventive maintenance programs. **Providing Exceptional Customer Service** * Efficiently handle guest inquiries and complaints. * Empower employees to provide exceptional customer service. * Demonstrate leadership in hospitality by exemplifying outstanding customer service and fostering a positive atmosphere for customer relationships. **Managing Profitability** * Help determine priorities for overall hotel maintenance needs. * Ensure ongoing communication across all areas of responsibility to increase awareness of business objectives, expectations, and recognition of exemplary performance. **Managing and Conducting Human Resource Activities** * Celebrate successes and publicly recognize team members' contributions. * Establish and maintain open, collaborative relationships with employees. * Ensure fair and equitable treatment of employees. * Work to improve service performance. * Provide feedback to employees based on observations of service behaviors. * Supervise employees' ability to perform departmental and hotel emergency procedures. * Review employee satisfaction results and identify and address employee issues or concerns. * Solicit employee feedback. * Help ensure regulatory compliance with equipment regulations and safety standards. * Ensure hotel policies are fairly and consistently enforced, disciplinary procedures and documentation are completed according to standards and local operating procedures (SOP and LSOP), and support the peer review process. * Ensure hotel policies are fairly and consistently enforced. *Marriott International is committed to being an equal opportunity employer and welcomes everyone to apply for jobs and offers equal employment opportunities. We strive to create a work environment that values and celebrates the unique backgrounds of our employees. The blending of our employees' cultures, talents, and experiences is our greatest strength. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other characteristics protected by applicable law.* Marriott Hotels carefully studies the art of hospitality, embraces every innovation opportunity, and delivers familiar, comfortable experiences to guests around the world. Become an extraordinary host at Marriott Hotels and carry forward the service philosophy of "always demonstrating remarkable hospitality." Anticipate guests' needs and continue and enhance our brand tradition through sincere and thoughtful service. As a role model in the global hospitality industry, Marriott Hotels sincerely invites you to join us and discover abundant opportunities. Joining Marriott Hotels means becoming part of Marriott International's exceptional portfolio of brands. **Set Sail from Here**, realize your personal value, **Pursue** your life goals, **Integrate** into an outstanding international team, and **Showcase** your true self. JW Marriott Hotels is a luxury brand within Marriott International, with over 100 hotels and resorts located in major cities and resort destinations worldwide. JW believes in a people-first culture, deeply convinced that employees are the foundation of our success—happy employees lead to satisfied guests. Employees at JW Marriott Hotels are confident, innovative, genuine, and perceptive, reflecting the exceptional qualities of J. Willard Marriott, the founder of Marriott International and namesake of the brand. Welcome to join us as part of the JW Marriott family, experience a work environment unlike any other, and enjoy camaraderie in a diverse setting. JW provides employees with opportunities for training, development, and recognition, allowing you to fully express your passion in a luxurious environment focused on holistic well-being. Extraordinary hospitality begins with how we care for our employees. This is JW's非凡款待. Joining JW Marriott Hotels means becoming part of Marriott International's exceptional portfolio of brands. **Set Sail from Here**, realize your personal value, **Pursue** your life goals, **Integrate** into an outstanding international team, and **Showcase** your true self.