**Additional Information** **Job Number**25159234 **Job Category**Engineering \& Facilities **Location**JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Job Overview** Manage all engineering/maintenance operations including maintaining buildings, grounds and mechanical equipment with special emphasis on safety, security and asset protection. Responsible for managing budgets, capital expenditure projects, preventive maintenance and energy conservation. Responsible for maintaining compliance with regulatory requirements. Lead emergency response teams to address all equipment issues. **Applicant Profile** **Education and Experience Requirements** * High school diploma or equivalent (GED); 4 years of experience in engineering maintenance or related professional areas; trained in HVAC refrigeration/electrical/plumbing technology. Or * Two-year degree from an accredited university in construction, engineering, mechanics, or related major; 2 years of experience in engineering maintenance or related professional areas; trained in HVAC refrigeration/electrical/plumbing technology. **Core Work Activities** **Manage Hotel Operations and Engineering Budget** * Supervise the Engineering Department in the absence of the Director of Engineering. * Assist in managing mechanical systems including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and fire safety systems. * Maintain and operate equipment at optimal efficiency, effectiveness and safety. * Establish and manage an effective room maintenance program. * Ensure compliance with all Engineering Department policies, standards and procedures. * Manage department controllable expenses to achieve or exceed budget goals. * Select and order or procure new equipment, supplies and furniture. * Inspect and evaluate the physical condition of facilities to determine the type of work required. * Recommend or arrange additional services such as painting, repairs, renovations, and replacement of furniture and equipment. * Supervise daily operations of the Engineering Department. **Maintain Hotel Standards** * Maintain accurate logs and records as needed. * Assist in effectively planning, scheduling and evaluating preventive maintenance programs. **Deliver Outstanding Customer Service** * Handle guest inquiries and complaints efficiently. * Empower employees to deliver outstanding customer service. * Demonstrate leadership in hospitality by exemplifying superior customer service and fostering a positive atmosphere for customer relationships. **Manage Profitability** * Help determine priorities for overall hotel maintenance needs. * Ensure ongoing communication across all areas of responsibility to increase awareness of business objectives, expectations and recognition of demonstrated performance. **Manage and Conduct Human Resources Activities** * Celebrate successes and publicly recognize team member contributions. * Establish and maintain open, collaborative relationships with employees. * Ensure employees are treated fairly and equitably. * Work to improve service performance. * Provide feedback to employees based on observations of service behaviors. * Supervise employees' ability to perform departmental and hotel emergency procedures. * Review employee satisfaction results and identify and resolve employee issues or concerns. * Solicit employee feedback. * Help ensure compliance with regulations regarding equipment regulations and safety standards. * Ensure hotel policies are applied fairly and consistently, disciplinary procedures and documentation completed according to standards and local operating procedures (SOP and LSOP), and support peer review processes. * Ensure hotel policies are applied fairly and consistently. *Marriott International is committed to providing equal employment opportunities and welcomes everyone with open arms. We actively foster an inclusive environment that respects and celebrates the unique backgrounds of each employee. Our greatest strength lies in the rich blend of cultures, talents, and experiences of our workforce. We are committed to zero discrimination on all legally protected bases, including disability, veteran status, or other conditions protected by applicable law.* Marriott Hotels carefully studies the art of hospitality, seizing every innovative opportunity to offer guests familiar and comforting experiences. Become an extraordinary host at Marriott Hotels, carrying forward the service philosophy of 'Always Pursuing Excellence in Hospitality.' Put yourself in guests' shoes and use sincere, thoughtful service to continue and promote our brand tradition. As a role model in the global hotel industry, Marriott Hotels sincerely welcomes your joining—rich opportunities await your discovery. Joining Marriott Hotels means becoming part of Marriott International's exceptional portfolio of brands. Set sail from **here**, realize personal value, **pursue** life goals, **join** an outstanding international team, and **showcase** your true self. JW Marriott is a luxury hotel brand within Marriott International, operating over 100 hotels and resorts in major cities and renowned destinations around the world. JW Marriott upholds a people-centered brand culture, believing that employees are the foundation of our success—happy employees lead to satisfied guests. JW Marriott associates are confident, innovative, genuine, and perceptive, embodying the outstanding qualities of Marriott International’s founder, J. Willard Marriott, after whom the brand is named. Welcome to join us and become part of the JW Marriott family, experiencing an unprecedented work atmosphere and feeling camaraderie in a diverse environment. Extraordinary hospitality begins with how we care for our employees. That’s why JW provides training, development, and recognition opportunities, allowing you to fully express your passion in a luxurious environment that emphasizes holistic well-being. This is JW Exceptional Hospitality. Join JW Marriott Hotels and become part of Marriott International's extraordinary brand portfolio. Set sail from **here**, realize personal value, **pursue** life goals, **join** an outstanding international team, and **showcase** your true self.