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You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.\n\n\nIf you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application\\-adjustments/ for guidance.\n\n\nTogether we can.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762449151000","seoName":"cloud-security-services-product-owner","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/cloud-security-services-product-owner-6431349139750712/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"df8f51f7-f089-40eb-bb2b-d32655d794f7","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Manage cloud & security product lifecycle","Work with top tech vendors","Lead Agile IaaS Squads"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Giza,Giza Governorate","unit":null}]},"addDate":1762449151542,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6431349122841812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Manager","content":"**Job Title: Customer Service Manager**\n\nCompany: Options Outsourcing\n\nLocation: Mohandessin, Cairo, Egypt\n\nJob Type: Full\\-time\n\nNet Salary: EGP 28,000 / month\n\n\\-\\-\\-\n\n**Job Description:**\n\nOptions Outsourcing is looking for an experienced Customer Service Manager to join our team.\n\nThe ideal candidate will have excellent communication skills, leadership abilities, and a proven track record in managing customer service teams within the consolidation or debt relief industry.\n\n**Responsibilities:**\n\n\\- Manage and support the customer service team to achieve performance goals.\n\n\\- Ensure high\\-quality service delivery and customer satisfaction.\n\n\\- Handle escalated customer issues and resolve them efficiently.\n\n\\- Monitor KPIs and prepare performance reports.\n\n\\- Provide coaching and feedback to team members.\n\n**Requirements:**\n\n\\- 3–4 years of experience as a Customer Service Manager.\n\n\\- English level B2\\+/C1 – strong verbal and written communication skills.\n\n\\- Experience in Consolidation or Debt Relief is preferred.\n\n\\- Excellent problem\\-solving and organizational skills.\n\n\\- Able to work under pressure and meet deadlines.\n\n**Work Conditions:**\n\n\\- Night Shifts: 4 PM – 1 AM \\& 6 PM to 3 AM\n\n\\- Days Off: Thursday \\& Friday\n\n\\- Start Date: ASAP\n\n\\- Transportation is provided for females after shifts.\n\nJob Type: Full\\-time\n\nPay: E£28,000\\.00 per month\n\nApplication Question(s):\n\n* Are you 100% okay with working from site in Mohandessin, Giza?\n\nExperience:\n\n* Customer Service Management: 3 years (Required)\n\nLanguage:\n\n* English Fluently (B2\\+/C1 Level) (Required)","price":"EGP 28,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762449150000","seoName":"customer-service-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-cust-service-facing/customer-service-manager-6431349122841812/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"3922cc14-f53a-4183-9ecb-24bdcefb8e3b","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Manage customer service team","Resolve escalated issues","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Giza,Giza Governorate","unit":null}]},"addDate":1762449150222,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt","infoId":"6431349118016212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative","content":"Concentrix is hiring for multiple accounts\n\n* Morning and night shifts available\n* Paid training period\n* Salary up to 21,000 EGP\n* 5 working days (2 days off Rotational)\n* 9 Working hours (1 \\& half hour break)\n* Night shift allowance\n* Social and medical insurance\n* Transportation provided (door to door after 9:00 PM for girls)\n* location: Smart village, Tagamou and 6 October\n\nRequirements:\n\n* Fluency in English (B2 \\- C1\\)\n* Flexibility with rotational shifts\n* Grads, Gap year, Dropouts are welcome to apply\n\nSend a text to 01028856574 to apply\n\nJob Types: Full\\-time, New grad\n\nPay: E£15,000\\.00 \\- E£21,000\\.00 per month\n\nApplication Question(s):\n\n* what is your English level?\n* Are you Flexible with Rotational shifts?\n* Would you be ready to start immediately?","price":"EGP 15,000-21,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762449149000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-cust-service-facing/customer-service-representative-6431349118016212/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"5b589fdf-04f9-46c7-9035-c9cf601bb0b2","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Fluency in English required","Flexible with rotational shifts","Salary up to 21,000 EGP"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1762449149845,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6431349130905812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Telesales Representative (English Speaker B2)","content":"**Nasoft** is currently seeking a Telesales Representative with strong English language skills (B2 level) to join our client's team. This role is vital in driving sales and fostering relationships with our customers through effective communication and persuasive techniques.\n\n**Key Responsibilities:**\n\n* Make outbound calls to potential customers to generate interest and drive sales.\n* Conduct follow\\-up calls to existing customers to promote new products and services.\n* Understand customer needs and provide appropriate solutions to meet those needs.\n* Maintain accurate records of all calls and customer interactions within the CRM.\n* Collaborate with the sales team to develop strategies to increase sales effectiveness.\n* Achieve or exceed monthly sales targets and KPIs.\n* Handle customer inquiries and complaints in a professional manner.\n* Provide feedback to management regarding potential improvements to sales processes.\n\n**Requirements**\n\n* **Proven experience as a Telesales Representative or similar sales/customer service role.**\n* **Proficiency in English, with a minimum B2 level of fluency.**\n* Strong communication and convincing skills.\n* Goal\\-oriented with a track record of meeting or exceeding sales targets.\n* Ability to handle objections and work well under pressure.\n* Proficient in using CRM software and basic MS Office applications.\n* Excellent problem\\-solving skills and attention to detail.\n\nAbility to work independently and as part of a team. \n* **Working Conditions**\n* + **Total working hours:** 9 hours per day — **8 working hours \\+ 1\\-hour break.**\n\t+ **Shift times may vary** based on business needs (rotational shifts).\n\t+ **Two days off per week (rotational schedule).**\n\t+ **Work mode:** Office\\-based\n\t+ **Location:** Sheikh Zayed\n\t+ **Performance evaluation:** based on sales targets, call quality, and attendance.\n\n**Benefits**\n\n* **Competitive base salary \\+ attractive commission structure.**\n* **Professional development and career advancement opportunities.**\n* **Supportive, energetic, and multicultural team environment.**\n* **Social and medical insurance coverage.**\n* **Learning \\& Development programs (L\\&D)**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762449150000","seoName":"telesales-representative-english-speaker-b2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-cust-service-facing/telesales-representative-english-speaker-b2-6431349130905812/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"2b2967b2-bef9-4135-ac29-848b9f90e1e5","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Telesales Representative role","B2 level English required","Competitive salary and commission"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Giza,Giza Governorate","unit":null}]},"addDate":1762449150852,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6431349104960312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Spanish Customer Support Representative","content":"**QuickfirmX is hiring Spanish\\-speaking Customer Service Agents for our global partner, based in Maadi.** \nYou will handle inbound calls only, supporting international customers in a professional and structured environment.\n\nJob Role\n\n* Handle inbound customer calls in Spanish\n* Assist with inquiries related to services, accounts, or bookings\n* Follow internal processes and service quality standards\n* Communicate clearly and professionally in Spanish, with some English use when needed\n\nResponsibilities\n\n* Deliver a high level of customer satisfaction\n* Accurately log and update all call information\n* Attend training sessions and meet KPIs\n* Collaborate with team leads and internal support teams\n\nRequirements\n\n* Spanish language level: Minimum B2\n* English language level: Minimum B1\n* Must be able to work on\\-site in **Maadi**\n* Graduates and undergraduates are welcome to apply\n* Gap year students are also eligible\n\nShifts\n\n* Rotational shifts 24/7\n\nBenefits\n\n* Salary: Up to **29,000 EGP NET/month**\n* Full medical and social insurance\n* Paid training included\n* Career development in a global work environment\n* Two days off per week\n\nInterview Process\n\n* Pre\\-Assessment – Online via QuickfirmX\n* Final Interview – Conducted onsite or online, based on company requirements\n\n**Speak Spanish? Looking for a stable, well\\-paid career opportunity in Maadi?** \nApply today through QuickfirmX and start your journey with a leading global company.\n\nJob Types: Full\\-time, New grad\n\nPay: Up to E£29,000\\.00 per month","price":"EGP 29,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762449148000","seoName":"bilingual-spanish-customer-support-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-cust-service-facing/bilingual-spanish-customer-support-representative-6431349104960312/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"24030c0e-9ad4-4a76-97d5-4c0893f0a288","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Bilingual Spanish customer support","Handle inbound calls in Spanish","Work on-site in Maadi","Up to 29,000 EGP NET/month"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Giza,Giza Governorate","unit":null}]},"addDate":1762449148824,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt","infoId":"6431327632384312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales & Account Manager (Retention & Activation)","content":"**Job Summary:** \n\nThe Sales \\& Account Manager will be responsible for managing and growing client relationships while ensuring customer satisfaction, retention, and activation. This role focuses on engaging inactive or low\\-usage clients, identifying upselling opportunities, and driving revenue growth through strong account management and consultative sales approaches.\n\n**Key Responsibilities:**\n\n \n\n* Manage a portfolio of existing clients, ensuring high satisfaction and long\\-term retention.\n* Drive client activation by encouraging usage of the company’s fintech products and services.\n* Identify cross\\-selling and upselling opportunities based on client needs and product offerings.\n* Build strong, trust\\-based relationships with clients through regular communication and follow\\-ups.\n* Collaborate with the onboarding and customer support teams to ensure a smooth client experience.\n* Analyze client performance and usage data to identify trends and suggest improvement actions.\n* Achieve monthly and quarterly retention and activation targets.\n* Prepare and present regular account performance reports to management.\n* Maintain accurate records of all account activities in the CRM system.\n* Stay updated on market trends, competitors, and fintech solutions to effectively communicate value propositions to clients.\n\n**Requirements**\n\n* Bachelor’s degree in Business, Marketing, or a related field.\n* 2–4 years of experience in **account management, customer retention, or B2B sales**, preferably in a **fintech or SaaS environment**.\n* Strong communication, negotiation, and relationship\\-building skills.\n* Excellent command of **English and Arabic** (written and spoken).\n* Results\\-driven with a proactive and client\\-focused mindset.\n* Experience with CRM tools is a plus.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762447471000","seoName":"sales-account-manager-retention-activation","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-cust-service-facing/sales-account-manager-retention-activation-6431327632384312/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"dd6319df-7001-4661-a054-150b711101a3","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Manage client relationships","Drive retention and activation","Upsell fintech products"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"6th of October City (2),Giza Governorate","unit":null}]},"addDate":1762447471280,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt","infoId":"6431327619264312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Help Desk","content":"EEP \\- Prime National Schools is seeking a knowledgeable and proactive **IT Help Desk** to join our technical support team. This role is essential in ensuring that our staff and students receive the highest level of IT support, contributing to a seamless educational experience.\n\n**Key Responsibilities:**\n\n* Provide day\\-to\\-day technical support to all employees and students regarding hardware, software, and network issues.\n* Manage incidents and service requests in the help desk ticketing system, ensuring timely resolution and excellent customer service.\n* Assist with the installation, configuration, and maintenance of IT equipment, including computers, printers, and network devices.\n* Troubleshoot problems over the phone, via remote support tools, and in person.\n* Document and maintain accurate records of issues, solutions, and upgrades in the help desk system.\n* Participate in the onboarding of new staff and students by providing training on IT tools and systems.\n* Collaborate with the IT team to identify and implement improvements in technology and processes.\n* Monitor and report on IT inventory and recommend necessary equipment purchases or upgrades.\n\n**Requirements**\n\n* Bachelor’s degree in Information Technology, Computer Science, or a related field.\n* Proven experience in an IT Help Desk or support role is preferred.\n* Strong understanding of computer systems, mobile devices, and other tech products.\n* Excellent troubleshooting skills and the ability to work under pressure to meet deadlines.\n* Exceptional communication skills in both Arabic and English; ability to convey technical information to non\\-technical users.\n* Strong customer service orientation with a desire to help others.\n* Ability to work independently and collaboratively in a fast\\-paced environment.\n* Willingness to learn and adapt to new technologies and processes.\n\n**Safeguarding Statement:** The safety and welfare of our students are paramount. All appointments are subject to thorough background checks and reference verification.\n\n**Benefits**\n\n* High table of Medical Coverage within Egyptian Network.\n* Transportation Provided “School Bus”\n* Tuition Discount 20%.\n* Great and encouraging work environment.\n* Monthly Rewarding System.\n* Yearly Increase up to 20% “based on achieving KPIs”\n* Regular Workshops \\& Professional development.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762447470000","seoName":"it-help-desk","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-cust-service-facing/it-help-desk-6431327619264312/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"5aa6c60e-087f-4e6c-ae7c-4c85d6573af8","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Provide IT support to staff and students","Troubleshoot hardware, software, and network issues","Collaborate on technology improvements"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"6th of October City (2),Giza Governorate","unit":null}]},"addDate":1762447470255,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6370173422348912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"StandOut: Supply Chain & Manufacturing Academy - Engineering/Manufacturing (Internship)","content":"Do you want to transform materials for winning consumer experiences?\n\n \n\nThen an Internship as Manufacturing/Engineering Intern in one of our plants might be the right place for you to gain this experience!\n\n\nIn our Manufacturing department, we produce consumer goods to supply the market in conformity with the expectations of our customers in terms of quality, time and at the lowest cost. In an increasingly innovative environment to ensure our leading position, our fully automated plants are constantly renewed so that we ensure the development and use of most advanced technologies. We will value your creativity and your ability to analyze and solve problems.\n\n**Your Role as an Intern in** **Manufacturing/Engineering:**\n\n\nIn this internship role, you will have the opportunity to be on the floor to meet different challenges, make decisions and see quickly the results. You will discover P\\&G's technologies who are worldly recognized. You will also discover the P\\&G's standards and methods. In the end you will build your own capabilities through the job experience, mentoring and training.\n\n\nAre you ready to take the challenge?\n\n\nYou are likely to be placed in one of the following functions:\n\n\nProduction \\- Packing\n\n\nThis function packs our product in its final packaging, set up in palets. Three priorities for packing departments: Safety, Quality, Productivity. The heart of the engineering profession in packing is the constant improvement of the production lines in order to increase its effectiveness (reducing timing of changeover, decrease downtime etc.)\n\n\nYour missions will be to:\n\n* Make studies on performance loss (on equipment, skills, organization)\n* Identify one or more key projects to achieve the performance targets of the packing line\n* Establish methods for solving technical problems\n* Systematize tools for maintenance and implement production management tools\n* Work on the installation and start up of new equipment\n\n\nProduction \\- Making\n\n\nThis is the department that mixes our products, from recipes sent by R \\& D. Priority for making is to produce in large quantities and with flexibility, a product according to the original recipe, to deliver the packing lines in time . The top priority of the making teams is the continuous improvement of the manufacturing process to eliminate any loss in different stages (formula change time reduction, decrease downtime, operator training on chemical process, development of maintenance plans...).\n\n \n\nIn this department, you will:\n\n* Make the study and analysis of performance loss (equipment, organization, skills)\n* Ensure the communication between different departments (logistics, packing, projects etc.)\n* Create learning programs for operators and team leader to help them to develop their skills\n* Establish systematization tools, simplify process and standardize work\n\n\nQuality\n\n\nThe Quality department handles the quality assurance of our products, that is to say all the systems that ensure that we produce a consistent quality in line with consumer expectations and in accordance with local laws and P\\&G rules. It validates all the formulas and equipment prior to production, and is also responsible for the study of “non\\-standards” to improve our processes and training of the entire plant to quality principles. You will ensure that the quality of the products is optimal.\n\n\nFor this, you will:\n\n* Develop the quality indicators and audits\n* Support the production (especially on equipment validation, process etc.)\n* Investigate \" non\\-standard \" and establish an action plan\n* Participate in workshops within a multifunctional team\n\n\nHealth Safety \\& Environment\n\n\nThis team handles the environmental issues of the site, including working on our waste, destruction of defective products, water management and energy ...\n\n\nYou will work on:\n\n* Environmental Management Site (destruction of products, waste management ...)\n* Conducting a study on the consumption of energy and water at the site and propose practical and sustainable solutions for improving and reducing energy consumption across our processes\n\n\nWhat we offer:\n\n* Responsibilities as of Day 1 – you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities\n* Continuous coaching \\& mentoring– you will work with passionate people and receive both formal training as well as day to day mentoring from your manager\n* Dynamic and respectful work environment \\- employees are at the core; we value every individual and encourage initiatives promoting agility and work/life balance","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945484000","seoName":"standout-supply-chain-and-manufacturing-academy-engineering-manufacturing-internship","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/standout-supply-chain-and-manufacturing-academy-engineering-manufacturing-internship-6370173422348912/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"c7218d03-6c2e-420b-aaf9-4b084611efa6","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Gain hands-on manufacturing/engineering experience","Work on production and quality projects","Receive coaching and formal training"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Giza,Giza Governorate","unit":null}]},"addDate":1757669798620,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt","infoId":"6370173408665912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Supervisor, Business Analyst","content":"About the job Supervisor, Business Analyst\n\n\n**Purpose of the job**\n\n\n\nAs a Business Analyst at Orange Egypt, you'll take the lead in evaluating the feasibility, estimating budgets, and planning consumer marketing projects. You'll provide guidance on the technical feasibility of proposed concepts and quick wins for implementation, while also exploring new features and supplier products. Your role will be crucial in identifying long\\-term technology solutions that pave the way for future marketing strategies.\n\n\n**Duties and responsibilities**\n\n\n* Lead the feasibility assessment, budget estimation, planning and delivery of the marketing projects.\n\n\n* Assume an advisory role as a central point in commercial for technical expertise and guide market segments on the feasibility of the required concepts and the quick wins for implementation.\n\n\n* Design optimum business/technical solutions for new products /services with the most efficient commercial approaches from the customer /operator standpoints.\n\n\n* Explore and introduce new features, technology enablers that would pave the way for the future marketing propositions.\n\n\n* Act as the focal point in consumer business unit for interfacing with technology for the technical enablers.\n\n\n* Engage with suppliers, Orange group to explore newly introduced technologies, products/services.\n\n\n* Brief and guide marketing segments on the available / new technical features that would facilitate products/services development and deliver outstanding customer experience.\n\n\n* Prepare regular status reports for the managed enablers and ensure that updates are cascaded to the marketing segments/management.\n\n\n* Develop best practices and tools for solutions design and validation.\n\n\n* Build the knowledge base required for technical queries needed for new concepts creation.\n\n\n* Provide commercial forecasts from market segments, for usage and traffic of new services and ensuring the alignment with technology on impacted platforms and capacity planning.\n\n\n* Monitor competitive activities and provide recommendations for counter offers, improvements, usability, and relevancy to the industry/market.\n\n\n* Participate in the suppliers assessment and selection, by validating the compliance to the commercial requirements.\n\n\n* Responsible for validating all customer touch points and customer journeys to ensure best customer experience, and direct all relevant enhancements required across the different portfolios.\n\n\n* Responsible for validating the final specifications, functionality and service acceptance tests throughout the implementation phase of product development.\n\n\n* Manage, plan, request and execute all campaign types and guarantee execution as per design and capacity.\n\n\n* Manage the roadmap for different Marketing applications in terms of capacity \\& functionality.\n\n\n* Implement the enhancement \\& development needed on the different channels in correspondence to the market needs (capacity, functionality)\n\n\n**Job specification**\n\n\n**Education**\n\n\n* Bachelor degree from a recognized university, preferably Computer Science or Engineering.\n* Project Management Professional certification (PMP) is a plus.\n\n\n**Experience**\n\n\n**Experienced Level (4\\-7 years of experience):**\n\n\n* Minimum 5 years of experience in products and services development cycle and processes.\n* Minimum 5 years of experience is preferred in the telecommunication industry.\n* Minimum 5 years of experience in the service design of telecom products and services. (Preferred)\n* Experience as PM is preferable (not a must).\n\n\n**Skills and abilities**\n\n\n* Fluent in English both spoken and written\n* Ability to simplify complex issues and present them in an understandable manner.\n* Ability to transfer knowledge.\n* Ability to work within a multicultural environment.\n* Ability to work under stress / pressure.\n* Excellent communication \\& interpersonal skills.\n* Strong analytical skills \\& problem solving skills.\n* Strong leadership skills \\& effective project management skills.\n* Strong writing and presentation skills.\n* Good knowledge of marketing fundamentals.\n* Good planning and organizational background.\n* Good negotiations skills.\n* Good coordination and follow\\-up skills.\n* Expertise in Microsoft Office Tools","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945325000","seoName":"supervisor-business-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/supervisor-business-analyst-6370173408665912/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"c506a046-ea5e-4ac4-b55e-b24728e2836e","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Lead feasibility assessments for marketing projects","Guide market segments on technical solutions","Develop best practices for solution design"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"6th of October City (2),Giza Governorate","unit":null}]},"addDate":1757669797551,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt","infoId":"6370173404992312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Manager, Media QC Operations","content":"**Job Summary:**\n\n\nThe Manager – Media QC is responsible for leading the Quality Control team to ensure the highest standards of media content delivery across all platforms. This role requires a combination of technical expertise, people management, operational planning, and quality assurance to maintain service excellence and meet client specifications.\n\n**Key Responsibilities:**\n\n* Supervise day\\-to\\-day QC operations, ensuring timely and accurate delivery of QC tasks.\n* Track and analyze individual and team performance metrics to identify trends and performance gaps.\n* Conduct regular performance reviews and provide feedback to team members.\n* Develop, document, and regularly update SOPs for all QC workflows and processes.\n* Ensure consistent implementation and compliance with SOPs across all QC teams.\n* Implement preventive measures to reduce recurring issues.\n* Implement corrective action plans where needed.\n* Serve as the escalation point for complex technical inquiries and QC issues.\n* Forecast workload and resource requirements based on delivery timelines and incoming projects.\n* Optimize team scheduling to maintain operational efficiency and avoid bottlenecks.\n* Recommend staffing changes based on business needs.\n* Maintain quality KPIs and share insights with senior leadership.\n* Prepare and maintain detailed QC checklists for various content types.\n* Identify and report any risks, bottlenecks, or deviations from schedule, proposing mitigation plans.\n* Coordinate with other departments to ensure cross\\-functional alignment.\n* Assess staffing needs and participate in hiring qualified QC operators.\n* Conduct technical interviews and skill evaluations for potential hires.\n* Develop and lead comprehensive training programs for new and existing QC staff.\n* Provide mentorship and technical guidance to team members.\n* Perform other duties as assigned.\n\n**Requirements**\n\n* Bachelor’s degree in Media, Communications or a related field.\n* 7\\+ years of experience in media operations or QC, with at least 3 years in a leadership role.\n* Proficiency in English (written and spoken) is a must.\n* Deep knowledge of media formats, codecs, and specifications.\n* Strong analytical, organizational, and communication skills.\n* Proven ability to manage and develop high\\-performing teams.\n* Previous experience in digital content distribution, localization, or media asset management.\n* Supervisory experience required.\n\n**Why should you join us?**\n\n\nAt Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top\\-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945284000","seoName":"manager-media-qc-operations","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/manager-media-qc-operations-6370173404992312/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"ad75444b-8c51-46d8-85be-0c8e4a96c608","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Lead QC team for media content delivery","Develop SOPs and training programs","Manage high-performing teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"6th of October City (2),Giza Governorate","unit":null}]},"addDate":1757669797264,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6370173404224312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Media QC Operator (Japanese Speakers)","content":"Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on\\-time and with superior quality.\n\n\nOur service offerings cover end\\-to\\-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu\\-ray, Blu\\-ray and DVD).\n\n\nTo date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu\\-ray, Blu\\-ray and DVD titles. Our research and development team works on cutting\\-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10\\+), artificial intelligence and machine learning, software automation and our proprietary end\\-to\\-end operating platform branded as pHelix.\n\n\nExperience start\\-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you’re passionate about entertainment, innovation and customer service excellence!\n\n**Requirements**\n\n* Bachelor's degree in translation, linguistics, media, or relevant majors.\n* Minimum of 1 years of experience in production or post\\-production.\n* High level of attention to detail.\n* High level of organizational skills.\n* High level of integrity and ethics.\n* Ability to work independently.\n* Excellent verbal and written communication skills.\n* Problem\\-solving skills.\n\n**Responsibilities**\n\n* Responsible for handling the night shift from 5 p.m. to 2 a.m. (5 days a week), including availability for calls outside of regular hours.\n* Join the meetings with US teams.\n* Inspect linear media content (video, audio, subtitles, closed captions, etc.) to confirm compliance with client specifications and to note video and audio quality issues, as well as perform checks for subtitles and closed captions.\n* Inspecting assets to confirm they meet client technical specifications before delivery.\n* Following and completing QC checklists\n* To be able to identify errors and artifacts and report these findings into a database system in a clear, concise, and easy\\-to\\-read manner.\n* Work with the team to update streams QC workflows, guidelines, and day\\-to\\-day practices to improve the overall quality and capacity.\n* Abide by security policies and protect information assets entrusted to you.\n* Participating in troubleshooting and root cause analysis of rejections.\n* Duties require a high level of attention to detail, an accurate and methodical approach to testing, and the ability to work in a fast\\-paced environment.\n* To be willing to learn the internal systems and tools to do the job as well as being flexible to adapt to the changing landscape in our industry.\n* Other related tasks as assigned to fulfill responsibilities.\n\n**Preferred Skills**:\n\n* Previous BD, DVD, or game navigation QC experience.\n* Strong technical skills and knowledge of tools and devices in QC and digital media.\n* Knowledge of audio and video formats.\n* Knowledge of standard subtitle requirements for film and TV.\n* Experience in the media industry and post\\-production workflows.\n* Post\\-production/digital media experience.\n* Solid technical understanding of the feature film and/or television post\\-production environment.\n* Knowledge of newer media formats related to home entertainment (i.e. UltraHD, object\\-based audio, Dolby Vision, etc.).\n\n**Benefits**\n\n* Private Health Insurance\n* Social Insurance\n* Paid Time Off\n* Training \\& Development\n* Performance Bonus","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945272000","seoName":"media-qc-operator-japanese-speakers","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/media-qc-operator-japanese-speakers-6370173404224312/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"f9bbd72a-d07d-4ef5-bd84-ada9fce27232","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Night shift QC operator","Inspect media content for quality","Update workflows and guidelines"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Giza,Giza Governorate","unit":null}]},"addDate":1757669797204,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"كفر نصار، الهرم،، X4PM+54C, Kafr Nassar, Al Haram, Giza Governorate 3514702, Egypt","infoId":"6370173394534512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"AYS / Telephone Operator","content":"**Additional Information** \n\n**Job Number**25136561 \n\n**Job Category**Rooms \\& Guest Services Operations \n\n**Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 \n\n**Schedule**Full Time \n\n**Located Remotely?**N \n\n**Position Type** Non\\-Management \n\n**POSITION SUMMARY**\n\n \n\n\n\nAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake\\-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point\\-of\\-sale system. Assist guests with accessing internet and guestroom entertainment.\n\n \n\n\n\nFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.\n\n \n\n\n\nPREFERRED QUALIFICATIONS\n\n\nEducation: High school diploma or G.E.D. equivalent.\n\n\nRelated Work Experience: No related work experience.\n\n\nSupervisory Experience: No supervisory experience.\n\n\nLicense or Certification: None\n\n \n\n\n\n*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*\n\n\nMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\\-so\\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. \n\n\n\n\nJW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945161000","seoName":"ays-telephone-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/ays-telephone-operator-6370173394534512/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"d8ae0436-242a-4943-9bac-b15f178c1cf4","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Answer guest requests via phone/email"," Operate telephone switchboard"," Provide hotel information and assistance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Haram,Giza Governorate","unit":null}]},"addDate":1757669796447,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181214131312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Program Manager ACES, AMZL Field","content":"**DESCRIPTION**\n---------------\n\n\nThe goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. \n\n \n\nTo continue to drive process excellence within our transportation network (Last mile\\- and middle mile businesses), we are currently looking for a continuous improvement manager which we call it internally (ACES Manager). \n\nAs an ACES (Amazon Customer Excellence Systems) Manager, you will drive productivity and cost optimization programs in EG MM/LM operations. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance. \n\n \n\nYour goal is to lead transportation network (MM/LM) productivity agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment. \n\n \n\nKey job responsibilities \n\nAs firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of continuously improving the logistics and delivery success through set of on road performance metrics . You will set up actions plans and execute them to drive current performance to benchmark rates. \n\nIn this position, you are a key driver for successful order execution thus positively influence our customer satisfaction. \n\n* Contribute to manage OTR (on the road) performance, mainly productivity metrics like SPR, DPPH, etc. through PDCA approach and other lean tools.\n\n \n\n* Contribute to deployment of Process Standards and upgrades within the delivery station partnering with station management and several stakeholders\n\n \n\n* Support development and continuous piloting of process improvements and ongoing benchmarking initiatives.\n\n \n\n* Leading Last mile \\& middle mile optimization projects aiming at reducing cost per shipment.\n\n \n\n* Contribute to audit initiatives and support results\\-driven action planning.\n\n \n\n* Lead and design process governance for Delivery associates working hours and head room utilization.\n\n \n\n* During peak time, you will have the responsibility for peak productivity target setting, enabling tech changes to support successful peak implementation and co\\-own sites readiness for peak operations.\n\n \n\nThis role will be based in the delivery stations. You are willing to work in non\\-traditional shift patterns which include nights. \n\n \n\nWe are open to hiring candidates to work out of Cairo, EG.**BASIC QUALIFICATIONS**\n------------------------\n\n* 3\\+ years of program or project management experience\n* 3\\+ years of working cross functionally with tech and non\\-tech teams experience\n* 3\\+ years of defining and implementing process improvement initiatives using data and metrics experience\n* Bachelor's degree\n* Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL\n* Experience defining program requirements and using data and metrics to determine improvements\n\n**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* 3\\+ years of driving end to end delivery, and communicating results to senior leadership experience\n* 3\\+ years of driving process improvements experience\n* Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization\n* Experience building processes, project management, and schedules\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\\-we\\-hire/accommodations for more information. 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The intelligent transformation partner. Solution\\-focused. Tech\\-powered. Intelligence\\-fueled. \n\n \n\nThe global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\\-focused, tech\\-powered, intelligence\\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\\-changing careers in over 70 countries, attracting the best talent. \n\n \n\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry\\-leading global security for our staff and clients. 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With 170,000 associates across the globe, we’re the team behind the best experiences for \\+750 of the world’s leading and digital\\-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. \n\n\n\nCome and work with us.\n\nDo you have strong communication skills in English? \n\nLooking to make your career in a multicultural environment in Cairo, Egypt? \n\nHere is the perfect opportunity for you! \n\n\n**Join our English Customer Support team.** \n\n\n**As a customer service specialist, your daily responsibilities will include:** \n\n\n* Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.\n* Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.\n* Get knowledge of client's brand and the specifics to better serve the customer.\n* Support and deliver on the strategies and objectives of the department taking ownership for assigned areas of responsibility.\n\nDevelop and build own skills, knowledge and experience at every opportunity within the department, which aligns with the culture of growth, development and performance expected by the company. \n* \n\n**To succeed in the role, you will need to have:** \n\n\n* Advanced level of **English (C1\\)**\n* Excellent listening and written/oral communication skills\n* Self\\-organized, planning and prioritization skills\n* Dependable, reliable and able to perform duties with minimum supervision\n* Ability to interact positively with peers and supervisors\n* Patience, empathy, and ability to manage stress\n* Ability to demonstrate confidence when imparting information or dealing with troubled callers\n\n \n\n\nGo further with Foundever™\n\nWhat's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. \n\n\n* Competitive wages and stability\n* Fully paid training\n* Continuous learning/development opportunities\n* Competitive career opportunities\n* A safe, friendly, diverse, supporting and technological company\n* International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)\n\n \n\n\nApply Today!\n\nAt Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset. \n\nAs an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment. \n\nWe are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company. \n\nOur mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights. \n\n\n\nWatch this video to get a sneak peak of the job in action","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670397000","seoName":"german-speaking-customer-advisor-for-foundever-cairo-egypt-1","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-customer-service-call-centre/german-speaking-customer-advisor-for-foundever-cairo-egypt-1-6370181092966512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3e2c0aac-c1f4-4634-a72c-accb321c4ef9","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Advanced English required (C1)","Multicultural work environment","Fully paid training provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670397887,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181093657912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"HR Specialist","content":"Master\\-Works is on the lookout for a talented and driven **HR Specialist** to join our Human Resources team. 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Our ideal candidate is highly motivated, an excellent communicator, can work well within a cooperative and friendly team as well as being able to work on their own initiative. The primary focus of the role is to work with the Sales \\& Marketing team to develop and deliver a healthy lead generation program, driving qualified leads into the sales pipeline. The successful candidate must firstly be able to show a proven track record of increasing sales revenues and meeting or exceeding personal targets. Secondly, show they have the initiative to impact positive change to add value to our business. **Key Responsibilities:*** Lead Management:\n* Create and develop sales leads and opportunities through cold\\-calling and other channels.\n* Manage, nurture, and convert inbound leads into sales opportunities.\n* Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities.\n* Assess and analyze prospects current process and requirements.\n* Provide engaging and articulate information about Altivate’s value proposition to potential customers.\n* Maintain well organized, up\\-to\\-date and accurate sales information and activity reports in our CRM system.\n\n \n\n* Sales Management:\n* Learn to manage complex enterprise sales throughout the sales cycle.\n* Efficient management of the sales pipeline using Altivate’s processes.\n* Confidently participate in the preparation of proposals and the presentation of professional product demonstrations, via webinars or face to face meetings.\n* Meet personal targets and work towards Altivate’s sales goals and profitability.\n\n \n\n* Communication:\n* Demonstrates ability to interact professionally with potential customers via phone, email, telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business relationship.\n* Work closely within a small sales \\& marketing team and develop cooperative working relationships with all company colleagues.\n* Provide accurate and timely information as required to project managers, the delivery team and senior management\n* Proficient in the use of social media tools, most importantly LinkedIn;\n \n* Product Knowledge:\n \n* Develop a strong knowledge of Altivate’s products and services to facilitate the sales process.\n* Understand how the benefits of Altivate’s products and services can meet customer’s needs in various business verticals.\n\n **Required Experience** \n\n* 3\\-5 years’ proven experience in prospecting and lead generation and 1\\-2 years’ experience in sales.\n* Must have experience of B2B sales, in ERP solutions and preferrable in SAP in specific and can develop a good understanding of customer and market dynamics and requirements.\n* Proficient in managing the sales pipeline using CRM systems.\n* Experience of working collaboratively in a combined sales \\& marketing team.\n* Can evidence a track record of increasing sales revenue by hitting or exceeding personal targets.\n\n **Required skills** \n\n* Has highly developed all round interpersonal skills.\n* Excellent communication, presentation, networking and negotiation skills.\n* Customer service oriented with a positive, well\\-motivated attitude.\n* Conscientious, hard\\-working and driven to improve sales and activity performance beyond targets.\n* Competent IT skills with a working knowledge of Microsoft Office, google programs and social networking tools.\n* Good organizational and time management skills with the flexibility to reprioritize as necessary.\n* Must be highly proficient in all aspects of English and Arabic languages.\n* Must be passionate about SAP and business applications in general.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670396000","seoName":"inside-sales-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-sales-inbound/inside-sales-representative-6370181080742512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3d368209-2ee5-472a-b8a3-7313bf892904","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Generate and manage sales leads","Meet personal and company sales targets","Proficient in English and Arabic"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670396933,"categoryName":"Sales - 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A Junior Sous Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:\n\n* Contribute to menu creation\n* Manage and train the kitchen brigade effectively to ensure a well\\-organised and motivated team\n* Ensure consistency in quality of dishes at all times\n* Manage customer relations when necessary, in the absence of the Junior Sous Chef\n* Ensure resources meet business needs through the effective management of working rotas\n* Support brand standards through the training and assessment of your team\n* Manage food cost controls to contribute to Food and Beverage revenue\n* Knowledge of activities in other departments and implications\n* Ensure compliance with food hygiene and Health and Safety standards\n\n**What are we looking for?**\n\n \n\nA Junior Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. 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For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. 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If you have worked in a similar role for more than a year and you are interested in working in the travel industry this could be the perfect role for you!\n\n ***Responsibilities:***\n\n \n\n* Dealing directly with customers either through phone, live chat or email.\n* Respond promptly to customer inquiries.\n* Educating clients, explaining procedures, answering questions and providing knowledgeable answers.\n* Determines availability and comparing prices.\n* Maintains and improves quality results by adhering to standards and guidelines.\n* Establishing policies by accessing and verifying client information.\n* Maintains contact center environment and database.\n* Follow up on clients where necessary.\n* Following communication “scripts” when handling different topics.\n* Identifying clients’ needs, clarify information, research every issue and provide solutions and/or alternatives.\n* Obtain and evaluate all relevant information to handle travel requests efficiently.\n* Increase the customer satisfaction and enhance the customer experience.\n* Handle and resolve customer complaints.\n* Meeting required targets.\n* Any other duties related to the job\n\n***Requirements:***\n\n \n\n* Fluency in English at a B2 level.\n* A minimum of 6 months of experience in the contact center field is required.\n* Awareness and experience in the travel industry.\n* Only graduates will be considered for the position.\n* Strong communication skills are a must\\-have for this role.\n* Military service completion or exemption is necessary.\n* The candidate should be flexible with rotational shifts and days off.\n* Males must be flexible with night and overnight shifts.\n* The job requires working in an onsite setting.\n\n***You also have:*** \n\nUG : Any Graduate in Any Specialization; IATA certification would be an added advantage \n\nPG : Any Postgraduate in Any Specialization, Post Graduation Not Mandatory \n\n \n\n***What you get?*** \n\nAt Wego, we pride ourselves on having created an open, flat and collaborative environment where ideas are heard and talent is nurtured. 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Go ahead and share the link!","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"customer-service-representative-reservations-ticketing","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-customer-service-call-centre/customer-service-representative-reservations-ticketing-6370181022925112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"dbcebb5e-1731-4d1b-a7ab-879fd8919475","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Excellent customer service in travel industry","Fluent English required","Flexible shift availability"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392416,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181023603312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Talent Acquisition Specialist - German Speaker","content":"Talent Acquisition Specialist \\- German Speaker**Location****:** Egypt, Cairo\n\n**Job category****:** Human Resources\n\n**Language****:** German\n\n\nTranscom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward\\-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.\n\n\nAn exciting opportunity with this dynamic and fast\\-growing business awaits the right candidate in the role of Customer Service Agent.\n\n **What's in it for YOU!**\n\n* Best salary in the market\n* Transportation provided\n* Medical and social insurance\n* Location is in Smart village\n\n **Join our Transcom Family as a Talent acquisition.**\n\n **Job Description:**\n\n \n\n* Finding the right match between candidate and Transcom via first selection\n* Coordinating existing and new vacancies\n* Being part of the full recruitment life\\-cycle\n* Maintaining and improving collaboration with temp / recruitment agencies\n* Using and evaluating algorithms and test\\-tools for quality improvement\n* Supporting improvement in all recruitment steps (search, screen, test, match)\n* Driving candidate attraction and experience proactively\n* Working by KPI driven performance\n* Communicating and collaborating closely with OPS\n\n**What we are looking for:**\n\n **Professional qualifications/Specific knowledge:**\n\n \n\n* Minimum studies: University diploma or degree (Law, Labor Relations, Work Studies, Business Administration and Management or similar).\n* Specific training and/or work experience in Human Resources Administrative Management.\n\n **Information technology:**\n\n \n\n* Office package: Spreadsheets. Excel. High Level; Word processor. Word. Intermediate\\-High Level; Presentations. Power Point. Intermediate\\-High Level; Communication. Email: High Level.\n* Previous experience in HR is an advantage.\n\n **Languages**\n\n \n\n* German: C1/ B2\n* English: B1/B2\n\n **What Life at Transcom is like!**\n\n\nJoin the positive vibes, Join Transcom family!\n\n *“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"talent-acquisition-specialist-german-speaker","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-customer-service-call-centre/talent-acquisition-specialist-german-speaker-6370181023603312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"70b46e70-8d7a-4682-b280-f1c345a36e32","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Best salary in the market","Transportation provided","Medical and social insurance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392469,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181024294712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative","content":"Customer Service Representative**Location****:** Egypt, Cairo\n\n**Job category****:** Customer Service Representative (CSR)\n\n**Language****:** English\n\n*Here is your Chance! Will you join our team? An exciting opportunity with this dynamic and fast\\-growing business awaits the right candidate in the role of Customer Service Agent for one of the biggest Companies in US, Hurry Up \\& Join Transcom Family!* *What's in it for YOU!** *Best salary in the market*\n* *Transportation provided*\n* *Medical and social insurance*\n* *Location is in Smart village*\n* *Overnight bonus*\n\n *Join us as a Customer Service Representative!* *Job Responsibilities:** *Provide superior customer service by assisting clients, using the corresponding communication*\n\n*channel: voice** *Educate customers when needed, and provide guidance to customers in service provided.*\n* *Manage large amounts of workload (incoming and outgoing calls, etc.).*\n* *Identify and assess customers’ needs to achieve satisfaction.*\n* *Document interactions properly as trained.*\n* *Use available tools to be able to research for answers and solutions for customers.*\n* *Provide excellent customer service using proper language and communication skills.*\n* *Build sustainable relationships and trust with customer accounts through open and interactive*\n\n*communication.** *Administratively process everything agreed with the end users to satisfy the service, by using*\n\n*different computer applications.** *Follow communication procedures, guidelines and policies. Be up to date with new procedures*\n\n*and services, in order to effectively manage assistance to the customer.** *Attracts potential customers by answering product and service questions.*\n\n *What are we looking for:* *Fluent English Speaker: level B2/C1* *Effective written and verbal communication* *Flexibility with rotational shifts (night\\&overnight)* *What Life at Transcom is like!* *Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward\\-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. \"At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.\"* *“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-customer-service-call-centre/customer-service-representative-6370181024294712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bc463685-89e1-4018-aa65-d00a7c053c3f","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Best salary in the market","Transportation and medical insurance provided","Flexibility with night/overnight shifts"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392522,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,346","location":"Cairo, Cairo Governorate, Egypt","infoId":"6370181025024312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Casualty Loss Adjuster - Nationwide (ROI)","content":"Date: Sep 10, 2025\nLocation:\nNationwide, C, IE\nCompany Brand: McLarens\nEstablished in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre\\-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction \\& Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ \\& Specie, Global TPA Services, and Environmental consulting services. For more information, please visit: www.mclarens.com\n\n**The opportunity**\n-------------------\n\n \n\n\nReporting to the Head of Casualty, you will be responsible for investigating and handling a broad portfolio of third\\-party claims, from on\\-site investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.\n\n**The role**\n------------\n\n \n\n\nYour responsibilities will include:\n\n\n* Investigating, negotiating, determining the outcome, and agreeing settlement of claims in a professional manner.\n* Assisting and liaising with policyholders, legal representatives, insurers, and brokers to achieve professional and timely conclusion of claims.\n* Completing both on\\-site and desktop investigations, along with report writing.\n* Producing reports in compliance with professional standards, internal guidelines and in accordance with agreed timescales.\n* Actively contribute towards McLarens’ business development programme.\n* Network, identify and facilitate opportunities for business growth.\n* Ensuring time reporting and billing is compliant with internal standards, processing and systems.\n* Ensuring invoices raised are accurate and timely.\n* Undertaking projects and other ad hoc activities as required, to include participation in marketing activities on occasion.\n* You will be expected to investigate, report upon, process and progress claims of small, medium and large loss value in a timely, customer\\-focused manner, in accordance with existing client and internal SLAs, and your level of experience should demonstrate such strengths and capability.\n**About you \\- Knowledge and Experience**\n-----------------------------------------\n\n \n\n\nSuccessful candidates will have experience of Casualty external/site investigations and report writing, demonstrating a focus on quality, communication, and organisational skills in a customer\\-focused environment. They will have proven capability in negotiation, decision\\-making, problem\\-solving and reporting skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative.\n\n\n\nSuccessful candidates will have achieved a minimum CIP qualification and/or be progressing towards MDI/ACII/ACILA. Candidates will also be required to successfully complete all related Fitness and Probity and CPD requirements.\n\n \n\n\n\nDue to the geographic coverage of the role, travel will be required and a flexible approach to such requirements would be essential.\n\n \n\n\n\nThe successful candidates will benefit from an attractive salary, with an accompanying performance\\-related bonus scheme and can avail of our additional pension, health insurance and other benefits package, along with operating in our flexible approach\\-based and supportive work environment.\n\n \n\n\n\nShould you wish to apply, please forward your CV and supporting cover letter to hr.uk@mclarens.com\n\n \n\n\n\nWe look forward to hearing from you.\n\n \n\n\n**HR Team** \\| McLarens\n\n \n\n\n*Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"casualty-loss-adjuster-nationwide-roi","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-customer-service-call-centre/casualty-loss-adjuster-nationwide-roi-6370181025024312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e2b08174-a828-4964-904e-7d0ec172dc46","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Investigate and settle third-party claims","Travel required for geographic coverage","Attractive salary with performance bonus"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392579,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6370181026572912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support Specialist","content":"In this role, you will become an expert on an area of the Pixelogic Product suite and grow knowledge overtime, especially our Platform/Toolset. You will work on customer\\-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act as an escalation point for critical technical issues. You will learn how our largest customers use Pixelogic tools on a day\\-to\\-day basis and you will become the voice of the customer to our Product and Development Teams. You will collaborate directly with not only our users but also with other internal teams such as Engineering, R\\&D, DevOps, and Security. You will develop technically and professionally with these internal connections and benefit from supplemental training on topics and opportunities such as tooling, project management, and personal development. You will focus on improving our Support processes, measurements, and beta new approaches/technologies. Additionally, you will act as a key member of our Support team and help onboard, grow, and cross train as the team grows.\n\n\nIn short, in this role you will support, document, teach, and be a point of escalation \\- working alongside many different team members to ensure the internal and external support experience, with Pixelogic, is world\\-class. \n\n \n\n**Who You Are:** \n\nYou are the person always left looking for a solution when others have given up. You live for thinking through issues, finding novel solutions to tough problems, and improving process. You are the type of person that likes to take things apart and rebuild them to see how they work. You are smart, resourceful and charismatic. You communicate issues to engineers on a technical level yet speak clearly to customers. You are a self\\-starter and can easily motivate yourself when given a project or a task. While you may never have considered a role in technical support, you are excited by the idea of revolutionizing how a company resolves its customers' technical needs. While you may not have a technical background, you feel comfortable working to support users that are more technical and identifying the right resources to assist them and enhance your own knowledge and skills.\n\n **Responsibilities:**\n\n* Report directly to the Manager, Global Technical Support\n* Work with a collaborative team to support global tools and applications leveraged by Pixelogic Media\n* Work as part of the global technical support team, who will assist and contribute to the Pixelogic vision of Global Operations / Digital Supply Chain / Strategic Initiatives\n* Act as an escalation point for key client and client vendor technical \\& training issues related to internal systems and platforms\n* Balance long term goals and short\\-term priorities\n* Manage dependencies, risks, and escalations\n* Become an expert on proprietary Media Asset Management, Internal \\& 3rd Party platforms, and Digital Supply Chain orchestration system(s) and tools leveraged by Pixelogic Media\n* Learn and obtain a deep understanding of how features of the proprietary Media Asset Management System, Internal \\& 3rd Party platforms, and supply chain orchestration features are delivering value to customers\n* Abiding by Service Level Agreements to ensure prioritization of issues aligns with the urgency of the request\n* Following escalation matrix to ensure alignment to Service Level Agreements and that issues are vetted to proper division of the support team\n* Ability to collaborate with subject matter experts, across the supply chain, to understand, document, and drive business requirements and success\n* Build and work with cross functional teams to ensure flow of communication across business stakeholders is clear, crisp, and concise\n* Identify areas for improvement and streamlining of processes\n* Ability to step in, roll up sleeves, and assist in multiple capacities, as needed\n\n**Requirements**\n\n* Experience with Digital Asset Management and/or Media Asset Management Systems\n* Experience in supporting organizational platforms\n* Experience with SaaS platforms\n* Ability to prioritize tasks and work independently\n* Ability to collaborate with a global team and work towards a common goal\n* Deep knowledge of the Digital Supply Chain as it pertains to Media and Entertainment\n* Experience in event/incident/problem/change/project management leveraging JIRA, Confluence, Zendesk, or other project management/ticketing tools/platforms\n* Knowledge of various file formats and codecs with a focus on video and audio\n* Able to foster and build a collaborative working relationship with various stakeholders\n* Knowledge of industry best practices\n* Ability to balance multiple, and at times competing, priorities and dependencies with data\\-driven timelines\n* Excellent communication skills to collaborate with teams, users, and customers, globally\n* Strong analytical skills and a sense of ownership\n* Intermediate understanding of the Software Development Life Cycle\n* Agile and Waterfall methodology experience\n* Ability to control the chaos even in the face of uncertainty\n* Bachelor’s Degree in computer science, Business, or a related discipline\n* 3\\-5 years Project Management experience\n* 3\\-5 years Media and Entertainment Experience\n* 3\\-5 years in an application/platform support role\n* Excellent organizational and problem\\-solving skills\n* Excellent judgement\n* Strong will to learn!\n* Team player!\n\n**Benefits**\n\n* Private Medical Insurance.\n* Social Insurance.\n* Paid Time Off.\n* Training \\& Development.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"technical-support-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-cust-service-facing/technical-support-specialist-6370181026572912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d2c1f5ab-c94d-4b67-ac08-2fd9c3fefb33","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Support global technical platforms","Escalation point for critical issues","Collaborate with engineering teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392700,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,345","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181027289712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Research Executive, Qualitative","content":"We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.\nTo start a career that is out of the ordinary, please apply...\nJob Details\nAre you an expert qualitative market researcher looking for your next career step?\nDo you want to be part of a dynamic qualitative research team, delivering excellence to some of the world's leading brands?*Join our Qualitative team as a Senior Research Executive in Cairo!*\nAbout Kantar:\nKantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.\nAbout the Role:\nOur insights colleagues are experts in human understanding. With expertise covering brand, innovation, creative, media, commerce and customer experience, they help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers and customers.\nWe are seeking an energetic and talented Qualitative Senior Research Executive to join our fast\\-growing Egypt team. This team is at the forefront of various studies across all different domains.\nThe role is based out of our Cairo Downtown Mall office.\nYour responsibilities:* Conduct Qualitative studies to advise clients on how to craft powerful advertising narratives.\n* Work closely with quantitative teams executing our Link Solutions, ensuring flawless integration from qualitative to quantitative aspects of creative research programs.\n* Engage in communication strategy studies across a variety of industries: FMCG, automotive, telecom etc.\n\n\nThe skills \\& experience you'll need:* Academic degree or equivalent experience in Economics, Marketing, Psychology, or Business Administration.\n* Minimum of 2 years leading qualitative studies, with proficiency in recruitment screeners, discussion guide flow, and insight identification.\n* Ability to deliver on actionable, creative \\& insightful analytical report, with a clear and structured storyline and thorough way forward.\n* A results\\-oriented personality, ready to innovate and develop new methodologies.\n* A curious mind, a can\\-do attitude and comfort with ambiguity.\n* Proficiency in both English and Arabic.\n\n\nWhy join Kantar?\nWe go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.\nAnd because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people are our highest priority, and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we’re flexible in our approach to ensure people feel included and accepted.\nWe’re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you’re not a perfect fit, we’d love to receive your application and talk to you about this job or others at Kantar.\nInterested?\nApply via the Kantar website today, and we'll be in touch shortly.\nIf you have questions, please contact Anne\\-Lise Bosmans, EMEA Talent Acquisition Specialist (Anne\\-Lise.Bosmans@Kantar.com).\nLocation\nCairo, Downtown MallEgypt\nKantar Rewards Statement\nAt Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. \n\nWe go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. \n\nWe want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. \n\nWe want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.\nKantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. 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By doing so we touch millions of people's lives every day.*\n\n*And we need people like you to make it happen.*\n\n\n***We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.***\n\n**Job Summary**\n---------------\n\n\n\nDevelop the understanding and knowledge of the Service Engineer role in Tetra Pak by executing preventive \\& corrective maintenance; analysing and correcting technical issues with focused in customer's operation efficiency; and participating in installation events.\n\n\n**What you will do**\n--------------------\n\n\n\n1\\. Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations \n\n2\\. Execute analysis, restore basic conditions or troubleshoot to resolve electro\\-mechanical and automation issues (including HW, SW, Network) in connection with the Remote Support . Conduct systematic root cause analysis of problems to enable permanent resolution. Promptly report and mange all discovered Technical Issues according to the QTIM process and, when needed, escalate to next appropriate level in a timely manner providing a proper PSM to ensure rapid resolution. \n\n3\\. Execute Disassembling and mechanical assembling of Capital Equipment at customer sites according to the Tetra Pak process \n\n4\\. Perform production support / breakdown on customer site \n\n5\\. Execute installation of relevant Electromechanical upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations. \n\n6\\. Conduct Operator relevant customer training, physically or remotly \n\n7\\. Participate proactively to contribute with opportunities and ideas to the S(K)AM regarding business development of the customer. \n\n8\\. Follow\\-up Operationally the contracts leading, take decisions with the SAR \\& SKAM to manage proactively the outcome of the contract (profitability and/or performance) \n\n9\\. Promote a safe working culture in the team and Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements. \n\n10\\. Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues. \n\n11\\. Lead the daily contact and operational relationship with your designated customer contact \n\n12\\. Comply with all reporting requirements in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done. \n\n13\\. Act as an ambassador for Tetra Pak at all times, ensuring good working relationships with the customer and Tetra Pak colleagues and that Tetra Pak’s reputation is sustained \n\n\n\n**We believe you have**\n-----------------------\n\n\n\n'\\+3 years experience in Installations, maintenance and service work. Can independently deliver preventive maintenance, industrial systems troubleshooting, installation tasks and upgrade installations. \n\nPrevious positions: Technician, Production engineer, Maintenance Engineer\n\n\n**We Offer You**\n\n\n* A variety of exciting challenges with ample opportunities for development and training in a truly global landscape\n* A culture that pioneers a spirit of innovation where our industry experts drive visible results\n* An equal opportunity employment experience that values diversity and inclusion\n* Market competitive compensation and benefits with flexible working arrangements\n\n \n\n\n**Apply Now**\n\n\n\nIf you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.\n\n\n\nThis job posting expires on **23rd September 2025\\.**\n\n\n\nIf you have any questions about your application, please contact **Sandile Livi**.\n\n \n\n\n*Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"service-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-customer-service-call-centre/service-engineer-6370181029427512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"62afccdf-8a58-44f6-b46a-79c3ff5ecd22","sid":"c2052091-e68c-47f6-a434-4f7ed7040205"},"attrParams":{"summary":null,"highLight":["Execute preventive & corrective maintenance"," Troubleshoot electro-mechanical issues"," Provide customer training"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392923,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,346","location":"410 N 90th Street - Service Ln, New Cairo 1, Cairo Governorate 4735030, Egypt","infoId":"6370181019405112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Project Technical Leader","content":"Job Description: **Your Role – Magic happens when you bring great people together!**\nDuring opportunity qualification, influence and quotation preparation:* Leveraging Schneider Electric portfolio of products and systems\n* Elaborate alternative/future solutions and resolve critical technical issues.\n* Specify and lead technical solutions with internal and external stakeholders.\n* Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre\\-sales and tender)\n* Manage the interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that comply with customer requirements.\n* As the key contact for all technology\\-related topics, lead discussion and clarification with the customer\n* Assess technical risk or opportunities and propose actions accordingly while identifying any potential changes or scope creep during opportunity influencing.\n* During Project execution:\n* Perform and get customer approval on basic and detailed design of integrated solutions. 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Act as role model and/or coach of junior DLs.\n* Support PM for project team full compliance with Schneider\n\n\nQualifications: **About You*** Education: University Msc/Bsc Electrical Engineering Degree\n* Language requirements:\n* Fluent in English\n* French language will be valuable.\n* Experience: 8\\-10 years of experience in a similar role.\n* Skills requirements\n* High level of organizational, communication, and interpersonal skills, including customer\\-facing and convincing.\n* Ability to influence stakeholders on the correct project technical strategy.\n* Ability to learn from others, share your knowledge, coach others and collaboration.\n\n\nAbout Our Company: **Looking to make an IMPACT with your career?**\n\n\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.\n\n\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\n\n\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\n\n\nBecome an IMPACT Maker with Schneider Electric – apply today!\n\n\n€36 billion global revenue \n\n\\+13% organic growth \n\n150 000\\+ employees in 100\\+ countries \n\n\\#1 on the Global 100 World’s most sustainable corporations\n\n \n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* \n\n*At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* \n\n \n\n*Schneider Electric is an Equal Opportunity Employer. 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