**Role Purpose:** ----------------- The Customer Care Advisor for English Speakers is responsible for providing exceptional customer service to English\-speaking customers. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem\-solving skills. **Responsibilities:** * Respond to customer inquiries promptly and effectively. * Maintain a high level of customer satisfaction in every interaction. * Work collaboratively with team members to resolve customer issues. * Adhere to company policies and procedures. #### **Qualifications:** * **Language Skills:** Fluency in English, both written and spoken. * **Experience:** Previous experience in customer service or a related field is preferred. * **Communication Skills:** Excellent verbal and written communication skills. * **Problem\-Solving:** Strong problem\-solving abilities and attention to detail. * **Interpersonal Skills:** Ability to work well in a team and handle stressful situations with a positive attitude. #### **What We Offer:** * **Global Exposure:** An engaging, motivating, and inclusive workplace with global exposure. * **Rotational Shifts:** Rotational shifts and weekends. * **Benefits:** Various benefits including life insurance, medical, and many other job perks. * **Public Holidays:** The choice between a day off or double pay if you work on a public holiday. * **Remote Work Option:** The option to work three days per week from home. * **Connectivity and Internet Allowance:** The company will provide connectivity and internet allowance to support remote work. * **Training:** On\-the\-job training will be provided to familiarize the advisor with the company's products, services, and customer service protocols. #### **Must\-Have Requirements:** * **C1 Fluent English Speaker:** Proficiency in English, both written and spoken, at a C1 level. * **Education:** Graduate or drop out with no academic commitment to the university. \#VOIS \#WeMoveTheWorld \#MoveWithUs