Cairo Engineering - Hardware Job Listings

Supervisor, Core Infrastructure Architecture & Integration63701805954305120

Indeed

Supervisor, Core Infrastructure Architecture & Integration

About the job Supervisor, Core Infrastructure Architecture \& Integration **Purpose of the job** Designing, Dimensioning and Monitoring of Fixed Packet Core network elements to avail new services and accommodate the necessary capacity that fulfills the company needs. **Duties and responsibilities** * Provide Fixed Packet Core Network capacity and maintain Packet Core Network quality * Issuance of Work Orders for Operation teams to do planned design changes on Fixed Packet Core equipment (DNSs, AAA, BNGs, CSGs, embedded DPI, Wi\-Fi controllers, Caching changes etc.). * Perform Packet Core equipment configuration templates. * Investigate and implement new SW/Firmware releases. * Engineering for Fixed Packet Core platforms/systems. * Recommend new solutions for Packet Core systems. Build capacity models and mange the upgrade cycle for packet core systems/networks and keep them aligned with the commercial plans, service demand and expected budget. * Prepare project plan for Fixed Packet Core Network projects. * Forecasting packet core network/service expansion needs and future capacity requirements based on business plans, usage trends, sizing of new services. * Manage ordering and purchasing cycle of all packet core network equipment with vendors and procurement * Provide Fixed Packet Core Engineering \& Implementation management with weekly progress reports on the ongoing projects. * Evaluate failure scenarios for major Core services. * Collaborate with surrounding network elements vendors. * Focus on Quality of Service requirements and investigate problems. * Training \& Knowledge transfer for new team members. **Job specification** Education University degree Faculty of Engineering\-Communications or equivalent Experience 3\+ years of work experience, 1 of which in a relevant role. Skills and abilities * Very good English both written \& spoken. * Very good Computer skills * Good communication and negotiation skills required to interface with different departments (like VAS, BSS, SDM/HLR, Data Network and Charging), attend regular workshops with our customers and vendors/suppliers * Ability to support Junior team members * Ability to work under pressure * Good team player

جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt

Negotiable Salary

Indeed

Network Engineer

We are seeking a skilled **Network Engineer** to design, implement, and maintain our organization’s network infrastructure. The ideal candidate will have hands\-on experience with network hardware, protocols, and security, ensuring optimal network performance and uptime. **Key Responsibilities** * Design, configure, and maintain LAN, WAN, and wireless networks. * Monitor network performance, troubleshoot issues, and provide timely resolutions. * Implement and maintain network security measures including firewalls, VPNs, and access controls. * Support SD\-WAN migrations and optimize network traffic flows. * Collaborate with IT teams to support server, cloud, and application connectivity. * Document network configurations, processes, and procedures. * Perform network upgrades and patch management. **Qualifications** * Proven experience as a Network Engineer or in a similar networking role. * Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, VLANs, etc.). * Experience with network hardware (routers, switches, firewalls) from vendors like Cisco, Juniper, or Fortinet. * Familiarity with SD\-WAN solutions and cloud networking. * Understanding of network security principles and best practices. Job Type: Contract Contract length: 12 months Pay: E£6,788\.00 \- E£6,988\.00 per day

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

EGP 6,788-6,988/month

Bilingual Technical Support63701792179969122

Indeed

Bilingual Technical Support

**Requirements and responsibilities** **French Technical Support Specialist** ======================================= **Education and Experience Requirements** * Bilingual: French and English (speak/write) * Basic experience with cloud infrastructure (Azure, AWS, Google, etc.) * 2\-3 years experience in a customer\-facing technical support role * Ability to simplify technical details to customers. * Familiarity with JSON or XML or Rest API * Familiarity with network troubleshooting. * Familiarity with EDI (preferred) **Key Responsibilities** * Daily Customer Support * Monitoring network performance, identifying and resolving network issues. * Managing user accounts, permissions, and access rights to various systems and applications. * Monitoring system performance and responding to system alerts and errors. * Responding to user\-reported issues and providing technical support for network and system\- related problems. * Troubleshooting hardware, software, and network connectivity issues. * Enforcing IT policies and ensuring compliance with relevant regulations and security standards. * Conducting thorough testing of integrated systems to identify and resolve any issues or bugs that may arise during the integration process. * Other Network \& EDI support tasks

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior IT Support Engineer63701792187395123

Indeed

Senior IT Support Engineer

**Job Purpose** The Senior IT Support Engineer is responsible for delivering high\-level technical support to office users, ensuring the smooth and efficient operation of IT systems. This role involves troubleshooting hardware and software issues, providing timely assistance to users, maintaining office IT infrastructure, and contributing to the continuous improvement of IT services. The Senior IT Support Engineer will also play a key role in mentoring junior team members and implementing best practices to enhance the organization's technical capabilities. Following the ITIL process, the Senior IT Support Engineer reports to the Head of IT Service Delivery \& Governance and collaborates closely with other IT Support Engineers across various office locations. **Roles \& Responsibilities** * Provide prompt and effective IT support to office users, diagnosing and resolving hardware, software, and network issues * Respond to service requests via ticketing systems or in person, ensuring issues are addressed within agreed Operating Level Agreements (OLAs) * Assist with setting up new workstations, including hardware and software installations, configurations, and updates * Ensure all office IT equipment (computers, printers, etc.) is maintained and functioning correctly * Ensure that office systems adhere to security protocols and best practices, including antivirus updates, software patches, and network security * Managing onboarding and offboarding procedures from an IT perspective * Maintain accurate records of IT assets, configurations, and network architecture * Document troubleshooting procedures, resolutions, and system configurations to create a knowledge base for future issues * Assist in IT projects such as hardware upgrades, software deployments, and system migrations * Coordinate with external vendors and service providers to ensure the delivery of IT services and support **Requirements** *Behavioral Skills* * Provide prompt and effective IT support to office users, diagnosing and resolving hardware, software, and network issues * Respond to service requests via ticketing systems or in person, ensuring issues are addressed within agreed Operating Level Agreements (OLAs). * Assist with setting up new workstations, including hardware and software installations, configurations, and updates * Ensure all office IT equipment (computers, printers, etc.) is maintained and functioning correctly * Ensure that office systems adhere to security protocols and best practices, including antivirus updates, software patches, and network security * Managing onboarding and offboarding procedures from an IT perspective * Maintain accurate records of IT assets, configurations, and network architecture * Document troubleshooting procedures, resolutions, and system configurations to create a knowledge base for future issues * Assist in IT projects such as hardware upgrades, software deployments, and system migrations * Coordinate with external vendors and service providers to ensure the delivery of IT services and support *Technical Competencies/Skills:* * Advanced knowledge of both Windows and macOS operating systems, including installation, setup, configuration, updates, and comprehensive user support * Strong knowledge and hands\-on experience with Microsoft Windows workstations and the Microsoft Office 365 suite, including administration of accounts, email, and collaboration tools * Expertise in hardware troubleshooting, network connectivity, and peripheral device support (printers, scanners, etc.) * Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, etc.) with the ability to troubleshoot and resolve network connectivity issues, both wired and wireless. Knowledge of basic network configurations (routers, switches, firewalls) * Proficient in implementing and maintaining IT security protocols, including antivirus/anti\-malware solutions, software patches, firewall configurations, and network security best practices * Expertise in tracking and managing IT assets, including hardware inventory, software licenses, and network configurations. Ability to maintain detailed records to ensure compliance and optimal resource utilization * Experience managing user accounts, permissions, and groups within Active Directory, Microsoft Azure AD, or other identity management platforms. Strong grasp of single sign\-on (SSO), multi\-factor authentication (MFA), and access controls *Job Requirements* EDUCATION: College diploma in a technology, computer sciences, or engineering field of study completed 3\-4 years ago, Bachelor's degree with a field of study in computer science or computer engineering completed 3\-4 years ago, or equivalent experience. Evidence of continuing education, whether formal/structured or informal, in the field of technical skills development, communications, and leadership. Technical skills development is mandatory. EXPERIENCE: Minimum 5 years of relevant work experience in the IT service desk field. **Benefits** * *Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen.* * *The company will contribute up to EUR 25 per month towards staff perks* * *A company bonus scheme applicable as per the bonus scheme rules* * *EUR equivalent salaries paid in EGP*

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

IT Backup & Storage, Team Leader63701792199939124

Indeed

IT Backup & Storage, Team Leader

* Ensure stable and reliable Operation for Storage and Backup * Day\-to\-day performance monitoring. * Manages Systems High Availability and Disaster Recovery solutions * Maintain, configure, upgrade Active\-Active SAN infrastructure. * Perform daily monitoring and management of the backup solution; monitor backup jobs, execute restore jobs, troubleshoot failed jobs, and initiate corrective actions. * Perform daily Storage operational tasks, LUN/Space provisioning, monitoring, troubleshoot issues (e.g. latency, etc.), and initiate corrective actions. * Complete routine tasks and troubleshoot the storage \& backup infrastructure under support. * Perform problem management and incident correlation on re\-occurring issues; suggest and document workarounds \& solutions. * Create and provide reports for backup and storage environments and related activities and tasks. * Create and update documentation for storage and backup environents. **Requirements** * A minimum of a bachelor's degree or an equivalent qualification in information technology, computer science, or a related field. * At least 5 years of experience working with storage and backup systems, along with expertise in data protection across multiple redundant data centers. * Proficiency in backup software technologies, with a preference for Veritas NetBackup and/or EMC NW, as well as familiarity with RP4VM, AVAMAR, CRS, or PPDM. * Experience with storage hardware technologies, such as EMC PowerMax and PowerStore. * Knowledge of SAN fabric technologies, ideally Brocade or Cisco MDS. * Familiarity with Brocade SAN switches. * Understanding of iSCSI and Fiber Channel infrastructure. * Experience in comprehensive backup and storage design, including associated challenges.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

ETIC, IT Support Engineer-Associate63701792206977125

Indeed

ETIC, IT Support Engineer-Associate

**Line of Service** Internal Firm Services **Industry/Sector** Technology **Specialism** IFS \- Information Technology (IT) **Management Level** Associate **Job Description \& Summary** Job Responsibilities: * Install and configure laptops to support the onboarding process of the new employees. * Handle the on\-boarding process in terms of delivering IT equipment, collecting relevant documentation, and giving IT induction when required. * Provide IT support for all related issues in domains of hardware (laptops, Printers, smartphones (iPhone\\Android) and software (Windows 10, Google Suite and in\-house applications). * Provide remote or on\-site IT support for ETIC staff; * Perform IT assets management activities in terms of registration, assignment, and recycling of IT assets over the relevant systems. * Provide on site support for meeting rooms and video conferences. * Work with firmwide IT teams to manage local IT operations to ensure the IT systems are operating reliably, and IT requests are being handled through the right channels; * Work with firmwide IT teams to assess technical and operational requirements of business solutions, and implement / test system solutions; * Responsible for the efficient and effective delivery of quality IT service to ETIC staff; What we are looking for: * 0\-1 year of experience in IT Support role; * Immediate Hire * A self\-motivated fast learner, who can demonstrate initiative and adaptability to a dynamic environment; * Ability to work in a team environment with a professional and enthusiastic attitude; * Android, IOS apps experience, Networking/Computer Science background; * CCNA \\ MCSA knowledge is preferable; * ITIL Foundation Certification is a plus; * Good oral and written communication and interpersonal skills; * Proficiency in English; Additional application instructions * Work style: On\-Site * Location: New Cairo \- CFC **Education** *(if blank, degree and/or field of study not specified)* Degrees/Field of Study required: Degrees/Field of Study preferred: **Certifications** *(if blank, certifications not specified)* **Required Skills** **Optional Skills** Accepting Feedback, Accepting Feedback, Active Listening, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Emotional Regulation, Empathy, Enterprise Architecture, Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Object\-Oriented Programming (OOP), Optimism, Scripting Languages, Security Protocol Analysis {\+ 6 more} **Desired Languages** *(If blank, desired languages not specified)* **Travel Requirements** Not Specified **Available for Work Visa Sponsorship?** Yes **Government Clearance Required?** No **Job Posting End Date**

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary