iSchool is seeking a results\-oriented **Account Manager** to join our dynamic team. In this role, you will serve as the primary point of contact for our clients, ensuring their satisfaction and fostering long\-term relationships. You will work closely with educational institutions and individual customers to understand their needs, provide solutions, and promote our range of online coding and programming courses for K\-12 students. Your expertise in account management will be vital in maintaining high levels of client engagement, loyalty, and growth within your portfolio. ### **Key Responsibilities:** * Manage a portfolio of accounts to achieve long\-term success and client satisfaction. * Serve as the liaison between clients and internal teams to ensure smooth communication and execution of services. * Identify new business opportunities within existing accounts to drive growth and expansion. * Conduct regular check\-ins with clients to assess satisfaction and address any concerns. * Develop and implement strategies to enhance customer retention and loyalty. * Gather client feedback to inform product development and improvement. * Prepare and deliver reports on account status and performance metrics. **Requirements** * Proven experience as an Account Manager or in a similar client\-facing role, preferably in the education or EdTech sector. * Strong communication and interpersonal skills, with the ability to build rapport with clients. * Excellent organizational and time management skills. * Proficiency in CRM software and other account management tools. * Ability to analyze data and make informed decisions. * Strong problem\-solving skills with a customer\-centric mindset. * Bachelor's degree in Business, Education, or a related field is preferred. * Willingness to travel for client meetings as necessary. **Benefits** * Compatible Salary. * Incentives and Bonuses. * Medical Insurance. * Learning \& Development Opportunities