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When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\n\n**What you’ll do**\n------------------\n\n\n* Managing the entire Security products life cycle from technical design, tactical activities with different suppliers, Security Vendors, internal technology teams, and commercials\n* Managing the complete end to end high\\- and low\\-level Security solutions design and implementation with EBU customers\n* Managing Agile Security Squad and maintain delivery SLA.\n* Work with Technology Vendors (ex. Paloalto, F5, Fortinet, Trendmicro\n* Rapid 7\\..etc..) as well as the hyperscalers (ex. AWS, Microsoft Azure,..etc.) to build and expand business values and market penetration.\n* Understand the customer’s experience, to identify and fill product gaps\n* develop value propositions to target specific segments\n* Take ownership of the backlog for specific product, and shape the customer’s journey end to end\n* Develop user stories, articulate acceptance criteria, and guide the development\n* Work as the crucial link between the technology and the business\n* Monitor industry trends and competitive landscape to identify opportunities and threats\n**Who you are**\n---------------\n\n\n* 6\\+ years’ of experience in cybersecurity\n* Excellent cross\\-functional project management skills\n* Show deep interest in new technologies and emerging global service delivery trends\n* Very good commercial background\n* Strong stakeholder \\& time management skills.\n* Attention to details with a keen eye on the final target.\n* Practise cybersecurity and network\\-security Technologies and different solutions\n* Technical knowledge of Security Solutions like SIEM, XDR , SOAR, Vulnerability management, penetration testing,\n* consulting services, and various security solutions.\n* Excellent knowledge of product Development life cycle.\n* Awareness of basic security concepts\n* Excellent quantitative data analysis and critical thinking skills\n* Good knowledge of Cloud \\& Security business Sales/marketing.\n**Who we are**\n--------------\n\n\n\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.\n\n\nBelonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. 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When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\n\n**What you’ll do**\n------------------\n\n\n* Managing the entire Cloud \\& Hosting products life cycle from technical design and tactical activities with different suppliers, Cloud \\& Security agencies, and internal technology teams.\n* Managing the complete end to end high\\- and low\\-level cloud solutions design and implementation with EBU customers\n* Managing Agile IaaS Squads and maintain delivery SLA.\n* Work with Technology Vendors (Microsoft Azure, AWS, Dell EMC, Cisco, VMware, etc..) to build and expand business values and market penetration.\n**Who you are**\n---------------\n\n\n* 6\\+ years’ experience in IT Administration\n* Excellent cross\\-functional project management skills\n* Take deep interest in new technologies and emerging global service delivery trends\n* Good commercial background\n* Strong stakeholder \\& time management skills.\n* Attention to details with a keen eye on the final target.\n* Practise Cloud Technologies, especially IaaS \\& PaaS solutions.\n* Technical knowledge of cloud technologies VMware, EMC, AWS, Microsoft Azure and security solutions.\n* Excellent knowledge of product Development life cycle\n* Excellent quantitative data analysis and critical thinking skills\n* Good knowledge of Cloud \\& Security business Sales/marketing.\n**Who we are**\n--------------\n\n\n\nWe are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.\n\n\nBelonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. 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In an increasingly innovative environment to ensure our leading position, our fully automated plants are constantly renewed so that we ensure the development and use of most advanced technologies. We will value your creativity and your ability to analyze and solve problems.\n\n**Your Role as an Intern in** **Manufacturing/Engineering:**\n\n\nIn this internship role, you will have the opportunity to be on the floor to meet different challenges, make decisions and see quickly the results. You will discover P\\&G's technologies who are worldly recognized. You will also discover the P\\&G's standards and methods. In the end you will build your own capabilities through the job experience, mentoring and training.\n\n\nAre you ready to take the challenge?\n\n\nYou are likely to be placed in one of the following functions:\n\n\nProduction \\- Packing\n\n\nThis function packs our product in its final packaging, set up in palets. Three priorities for packing departments: Safety, Quality, Productivity. The heart of the engineering profession in packing is the constant improvement of the production lines in order to increase its effectiveness (reducing timing of changeover, decrease downtime etc.)\n\n\nYour missions will be to:\n\n* Make studies on performance loss (on equipment, skills, organization)\n* Identify one or more key projects to achieve the performance targets of the packing line\n* Establish methods for solving technical problems\n* Systematize tools for maintenance and implement production management tools\n* Work on the installation and start up of new equipment\n\n\nProduction \\- Making\n\n\nThis is the department that mixes our products, from recipes sent by R \\& D. Priority for making is to produce in large quantities and with flexibility, a product according to the original recipe, to deliver the packing lines in time . The top priority of the making teams is the continuous improvement of the manufacturing process to eliminate any loss in different stages (formula change time reduction, decrease downtime, operator training on chemical process, development of maintenance plans...).\n\n \n\nIn this department, you will:\n\n* Make the study and analysis of performance loss (equipment, organization, skills)\n* Ensure the communication between different departments (logistics, packing, projects etc.)\n* Create learning programs for operators and team leader to help them to develop their skills\n* Establish systematization tools, simplify process and standardize work\n\n\nQuality\n\n\nThe Quality department handles the quality assurance of our products, that is to say all the systems that ensure that we produce a consistent quality in line with consumer expectations and in accordance with local laws and P\\&G rules. It validates all the formulas and equipment prior to production, and is also responsible for the study of “non\\-standards” to improve our processes and training of the entire plant to quality principles. You will ensure that the quality of the products is optimal.\n\n\nFor this, you will:\n\n* Develop the quality indicators and audits\n* Support the production (especially on equipment validation, process etc.)\n* Investigate \" non\\-standard \" and establish an action plan\n* Participate in workshops within a multifunctional team\n\n\nHealth Safety \\& Environment\n\n\nThis team handles the environmental issues of the site, including working on our waste, destruction of defective products, water management and energy ...\n\n\nYou will work on:\n\n* Environmental Management Site (destruction of products, waste management ...)\n* Conducting a study on the consumption of energy and water at the site and propose practical and sustainable solutions for improving and reducing energy consumption across our processes\n\n\nWhat we offer:\n\n* Responsibilities as of Day 1 – you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities\n* Continuous coaching \\& mentoring– you will work with passionate people and receive both formal training as well as day to day mentoring from your manager\n* Dynamic and respectful work environment \\- employees are at the core; we value every individual and encourage initiatives promoting agility and work/life balance","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945484000","seoName":"standout-supply-chain-and-manufacturing-academy-engineering-manufacturing-internship","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/standout-supply-chain-and-manufacturing-academy-engineering-manufacturing-internship-6370173422348912/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"d4787575-bc15-4a72-84fd-ddfe07b1dc90","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Gain hands-on manufacturing/engineering experience","Work on production and quality projects","Receive coaching and formal training"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Giza,Giza Governorate","unit":null}]},"addDate":1757669798620,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt","infoId":"6370173408665912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Supervisor, Business Analyst","content":"About the job Supervisor, Business Analyst\n\n\n**Purpose of the job**\n\n\n\nAs a Business Analyst at Orange Egypt, you'll take the lead in evaluating the feasibility, estimating budgets, and planning consumer marketing projects. You'll provide guidance on the technical feasibility of proposed concepts and quick wins for implementation, while also exploring new features and supplier products. Your role will be crucial in identifying long\\-term technology solutions that pave the way for future marketing strategies.\n\n\n**Duties and responsibilities**\n\n\n* Lead the feasibility assessment, budget estimation, planning and delivery of the marketing projects.\n\n\n* Assume an advisory role as a central point in commercial for technical expertise and guide market segments on the feasibility of the required concepts and the quick wins for implementation.\n\n\n* Design optimum business/technical solutions for new products /services with the most efficient commercial approaches from the customer /operator standpoints.\n\n\n* Explore and introduce new features, technology enablers that would pave the way for the future marketing propositions.\n\n\n* Act as the focal point in consumer business unit for interfacing with technology for the technical enablers.\n\n\n* Engage with suppliers, Orange group to explore newly introduced technologies, products/services.\n\n\n* Brief and guide marketing segments on the available / new technical features that would facilitate products/services development and deliver outstanding customer experience.\n\n\n* Prepare regular status reports for the managed enablers and ensure that updates are cascaded to the marketing segments/management.\n\n\n* Develop best practices and tools for solutions design and validation.\n\n\n* Build the knowledge base required for technical queries needed for new concepts creation.\n\n\n* Provide commercial forecasts from market segments, for usage and traffic of new services and ensuring the alignment with technology on impacted platforms and capacity planning.\n\n\n* Monitor competitive activities and provide recommendations for counter offers, improvements, usability, and relevancy to the industry/market.\n\n\n* Participate in the suppliers assessment and selection, by validating the compliance to the commercial requirements.\n\n\n* Responsible for validating all customer touch points and customer journeys to ensure best customer experience, and direct all relevant enhancements required across the different portfolios.\n\n\n* Responsible for validating the final specifications, functionality and service acceptance tests throughout the implementation phase of product development.\n\n\n* Manage, plan, request and execute all campaign types and guarantee execution as per design and capacity.\n\n\n* Manage the roadmap for different Marketing applications in terms of capacity \\& functionality.\n\n\n* Implement the enhancement \\& development needed on the different channels in correspondence to the market needs (capacity, functionality)\n\n\n**Job specification**\n\n\n**Education**\n\n\n* Bachelor degree from a recognized university, preferably Computer Science or Engineering.\n* Project Management Professional certification (PMP) is a plus.\n\n\n**Experience**\n\n\n**Experienced Level (4\\-7 years of experience):**\n\n\n* Minimum 5 years of experience in products and services development cycle and processes.\n* Minimum 5 years of experience is preferred in the telecommunication industry.\n* Minimum 5 years of experience in the service design of telecom products and services. (Preferred)\n* Experience as PM is preferable (not a must).\n\n\n**Skills and abilities**\n\n\n* Fluent in English both spoken and written\n* Ability to simplify complex issues and present them in an understandable manner.\n* Ability to transfer knowledge.\n* Ability to work within a multicultural environment.\n* Ability to work under stress / pressure.\n* Excellent communication \\& interpersonal skills.\n* Strong analytical skills \\& problem solving skills.\n* Strong leadership skills \\& effective project management skills.\n* Strong writing and presentation skills.\n* Good knowledge of marketing fundamentals.\n* Good planning and organizational background.\n* Good negotiations skills.\n* Good coordination and follow\\-up skills.\n* Expertise in Microsoft Office Tools","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945325000","seoName":"supervisor-business-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/supervisor-business-analyst-6370173408665912/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"9dd88a00-c91b-45a7-ba33-b140ae3a71dd","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Lead feasibility assessments for marketing projects","Guide market segments on technical solutions","Develop best practices for solution design"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"6th of October City (2),Giza Governorate","unit":null}]},"addDate":1757669797551,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt","infoId":"6370173404992312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Manager, Media QC Operations","content":"**Job Summary:**\n\n\nThe Manager – Media QC is responsible for leading the Quality Control team to ensure the highest standards of media content delivery across all platforms. This role requires a combination of technical expertise, people management, operational planning, and quality assurance to maintain service excellence and meet client specifications.\n\n**Key Responsibilities:**\n\n* Supervise day\\-to\\-day QC operations, ensuring timely and accurate delivery of QC tasks.\n* Track and analyze individual and team performance metrics to identify trends and performance gaps.\n* Conduct regular performance reviews and provide feedback to team members.\n* Develop, document, and regularly update SOPs for all QC workflows and processes.\n* Ensure consistent implementation and compliance with SOPs across all QC teams.\n* Implement preventive measures to reduce recurring issues.\n* Implement corrective action plans where needed.\n* Serve as the escalation point for complex technical inquiries and QC issues.\n* Forecast workload and resource requirements based on delivery timelines and incoming projects.\n* Optimize team scheduling to maintain operational efficiency and avoid bottlenecks.\n* Recommend staffing changes based on business needs.\n* Maintain quality KPIs and share insights with senior leadership.\n* Prepare and maintain detailed QC checklists for various content types.\n* Identify and report any risks, bottlenecks, or deviations from schedule, proposing mitigation plans.\n* Coordinate with other departments to ensure cross\\-functional alignment.\n* Assess staffing needs and participate in hiring qualified QC operators.\n* Conduct technical interviews and skill evaluations for potential hires.\n* Develop and lead comprehensive training programs for new and existing QC staff.\n* Provide mentorship and technical guidance to team members.\n* Perform other duties as assigned.\n\n**Requirements**\n\n* Bachelor’s degree in Media, Communications or a related field.\n* 7\\+ years of experience in media operations or QC, with at least 3 years in a leadership role.\n* Proficiency in English (written and spoken) is a must.\n* Deep knowledge of media formats, codecs, and specifications.\n* Strong analytical, organizational, and communication skills.\n* Proven ability to manage and develop high\\-performing teams.\n* Previous experience in digital content distribution, localization, or media asset management.\n* Supervisory experience required.\n\n**Why should you join us?**\n\n\nAt Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top\\-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945284000","seoName":"manager-media-qc-operations","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/manager-media-qc-operations-6370173404992312/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"28bcb451-7c01-4bcb-8ae0-69b0f8882131","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Lead QC team for media content delivery","Develop SOPs and training programs","Manage high-performing teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"6th of October City (2),Giza Governorate","unit":null}]},"addDate":1757669797264,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6370173404224312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Media QC Operator (Japanese Speakers)","content":"Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on\\-time and with superior quality.\n\n\nOur service offerings cover end\\-to\\-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu\\-ray, Blu\\-ray and DVD).\n\n\nTo date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu\\-ray, Blu\\-ray and DVD titles. Our research and development team works on cutting\\-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10\\+), artificial intelligence and machine learning, software automation and our proprietary end\\-to\\-end operating platform branded as pHelix.\n\n\nExperience start\\-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you’re passionate about entertainment, innovation and customer service excellence!\n\n**Requirements**\n\n* Bachelor's degree in translation, linguistics, media, or relevant majors.\n* Minimum of 1 years of experience in production or post\\-production.\n* High level of attention to detail.\n* High level of organizational skills.\n* High level of integrity and ethics.\n* Ability to work independently.\n* Excellent verbal and written communication skills.\n* Problem\\-solving skills.\n\n**Responsibilities**\n\n* Responsible for handling the night shift from 5 p.m. to 2 a.m. (5 days a week), including availability for calls outside of regular hours.\n* Join the meetings with US teams.\n* Inspect linear media content (video, audio, subtitles, closed captions, etc.) to confirm compliance with client specifications and to note video and audio quality issues, as well as perform checks for subtitles and closed captions.\n* Inspecting assets to confirm they meet client technical specifications before delivery.\n* Following and completing QC checklists\n* To be able to identify errors and artifacts and report these findings into a database system in a clear, concise, and easy\\-to\\-read manner.\n* Work with the team to update streams QC workflows, guidelines, and day\\-to\\-day practices to improve the overall quality and capacity.\n* Abide by security policies and protect information assets entrusted to you.\n* Participating in troubleshooting and root cause analysis of rejections.\n* Duties require a high level of attention to detail, an accurate and methodical approach to testing, and the ability to work in a fast\\-paced environment.\n* To be willing to learn the internal systems and tools to do the job as well as being flexible to adapt to the changing landscape in our industry.\n* Other related tasks as assigned to fulfill responsibilities.\n\n**Preferred Skills**:\n\n* Previous BD, DVD, or game navigation QC experience.\n* Strong technical skills and knowledge of tools and devices in QC and digital media.\n* Knowledge of audio and video formats.\n* Knowledge of standard subtitle requirements for film and TV.\n* Experience in the media industry and post\\-production workflows.\n* Post\\-production/digital media experience.\n* Solid technical understanding of the feature film and/or television post\\-production environment.\n* Knowledge of newer media formats related to home entertainment (i.e. UltraHD, object\\-based audio, Dolby Vision, etc.).\n\n**Benefits**\n\n* Private Health Insurance\n* Social Insurance\n* Paid Time Off\n* Training \\& Development\n* Performance Bonus","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945272000","seoName":"media-qc-operator-japanese-speakers","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/media-qc-operator-japanese-speakers-6370173404224312/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"c88faa76-9ffa-439f-80c9-1c8b3185f84b","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Night shift QC operator","Inspect media content for quality","Update workflows and guidelines"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Giza,Giza Governorate","unit":null}]},"addDate":1757669797204,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"كفر نصار، الهرم،، X4PM+54C, Kafr Nassar, Al Haram, Giza Governorate 3514702, Egypt","infoId":"6370173394534512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"AYS / Telephone Operator","content":"**Additional Information** \n\n**Job Number**25136561 \n\n**Job Category**Rooms \\& Guest Services Operations \n\n**Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 \n\n**Schedule**Full Time \n\n**Located Remotely?**N \n\n**Position Type** Non\\-Management \n\n**POSITION SUMMARY**\n\n \n\n\n\nAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake\\-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point\\-of\\-sale system. Assist guests with accessing internet and guestroom entertainment.\n\n \n\n\n\nFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.\n\n \n\n\n\nPREFERRED QUALIFICATIONS\n\n\nEducation: High school diploma or G.E.D. equivalent.\n\n\nRelated Work Experience: No related work experience.\n\n\nSupervisory Experience: No supervisory experience.\n\n\nLicense or Certification: None\n\n \n\n\n\n*At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.*\n\n\nMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\\-so\\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. \n\n\n\n\nJW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945161000","seoName":"ays-telephone-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/ays-telephone-operator-6370173394534512/","localIds":"11","cateId":null,"tid":null,"logParams":{"tid":"31bcd86a-d10b-4d54-864f-0915415fe38b","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Answer guest requests via phone/email"," Operate telephone switchboard"," Provide hotel information and assistance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Haram,Giza Governorate","unit":null}]},"addDate":1757669796447,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370180892557112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Assistant Storekeeper","content":"**Job Requisition ID:** 172042\n\n\nEstablished in the 1930s as a trading business, Al\\-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al\\-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al\\-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.\n\n\nBy upholding our values of respect, excellence, collaboration and integrity; Al\\-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day\n\n \n\n\n**Overview of the Role** \n\nWe are seeking an enthusiastic and detail\\-oriented Assistant Storekeeper to join our dynamic team in the Automotive division. This role is crucial in ensuring the smooth operation of our warehouse activities, including receiving, inspecting, and verifying incoming goods, as well as supporting logistic activities.\n\n \n\n**What You Will Do** \n\n* Oversee warehouse activities, including preparing picking and packing for B2B delivery and other sales channels.\n* Ensure adherence to standard operating procedures (SOPs) and conduct weekly performance reviews using key performance indicators (KPIs).\n* Support the team in picking and packing oils, batteries, and other parts.\n* Manage stock availability for the branch and coordinate replenishment with the Parts Stock Controller.\n* Guarantee accurate picking, packing, and collection processes as per standard operating procedure (SOP).\n \n\n**Required Skills to Be Successful** \n\n* A B.Sc. or equivalent qualification\n* 1\\-3 years of experience in a similar role\n* Ability to follow health and safety regulations and warehouse procedures\n* Strong organizational skills and attention to detail\n \n\n**About the Team** \n\nYou will be part of a dedicated team in the Automotive division, working closely with the Storekeeper and other team members to ensure efficient warehouse operations. Our team values collaboration, efficiency, and a commitment to excellence.\n\n \n\n**What Equips You for the Role** \n\n* Previous experience within the Automotive industry is highly beneficial\n* Automotive Aftersales exposure is preferred but not essential\n* Strong communication skills in Arabic and good proficiency in English\n* Proactive, hardworking, and motivated approach\n* Good time management skills and ability to accept additional tasks and duties\n* Proficiency in Microsoft Office tool\n **About Al\\-Futtaim Automotive** \n\nA major division of the UAE\\-based Al\\-Futtaim Group of companies, **Al\\-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. \n\nOur core business activities at Al\\-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. \n\nWe are driven by a customer\\-centric approach, constantly pushing the boundaries on innovation, quality standards, and value\\-added service across our vast universe of customers \\- right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom\\-made mobility solutions by delivering nothing less than world\\-class omni\\-channel experiences. \n\nWe channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high\\-performance motorbikes, commercial vehicles to industrial \\& construction equipment. \n\nWhat keeps the company moving forward is a 9000\\-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al\\-Futtaim Automotive and we empower talent to move forward.**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670382000","seoName":"assistant-storekeeper","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/assistant-storekeeper-6370180892557112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"118bb4d5-e2a9-47a6-a4df-081a06fb5742","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Oversee warehouse operations","Manage stock availability","Support B2B delivery processes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670382231,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370180894016312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Service Marketing Product Manager","content":"**Votre rôle**\n--------------\n\nThe Orange Wholesale Division is the Orange Group division that brings together all wholesale sales and purchases of telecoms products, services and supplies for third\\-party operators and content providers in the French domestic market and internationally. Orange Wholesale also builds infrastructures for Orange Group networks, to develop new services and new technologies internationally. Orange Wholesale is therefore Orange's 3rd strategic pillar after Orange France and Orange Business.\n\n\nWhat will the mission entail?\n\n\nYour role? To contribute to develop a portfolio of Networks as a Services products, enabling operators around the world to offer services to their end customers. There is a need for IP Multimedia Subsystem (IMS) from operators of all sizes , from Tier 1 MNOs to MVNE groups as primary or dual IMS deployments (expansion capacity, backup capacity, zero risk migration strategy), IoT environments and private networks.\n\n\nAs the IMSaaS product manager :* You will design the business models and build the P\\&Ls for your offering and guarantee the profitability.\n* You will be responsible for defining new services: content, pricing, positioning, segmentation, customer/sales path, etc.\n* You draft the marketing deliverables needed to build and market the offering: customer value proposition, positioning of offerings, business model, customer journey, etc.\n* You steer the launch of offers by coordinating the resources of the various entities: technical and IS management, operational marketing, communication, sales and customer services, legal affairs, management control, etc.\n* You take marketing milestones to governance bodies\n* You will be responsible for promoting the range to those involved in sales promotion\n* You will be responsible for marketing intelligence and will be able to put forward proposals to develop the range of products and services on offer.\n\n \n\n\n**Votre profil**\n----------------\n\n* 5 years' higher education in marketing and/or engineering\n* Successful experience as a product manager: business cases, market assessment, customer potential assessment, pricing, etc.\n* You have a technical aptitude, notably in the Voice domain\n* English and French essential and a must: the team is international\n* You have good writing skills in both languages\n\n \n\n\n**Entité**\n----------\n\nHosted Orange Wholesale Intl \n\n\n\nOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670382000","seoName":"service-marketing-product-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/service-marketing-product-manager-6370180894016312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"beaebc6c-ed78-4655-bcb9-717a73cb5333","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Develop Networks as a Services products","Design business models and P&Ls","Coordinate cross-functional teams for product launches"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670382344,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370174854541112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Billing support agent","content":"***Role Description***\n\nThis is a full\\-time on\\-site role for a Billing Support Agent located in Cairo, Egypt. The Billing Support Agent will be responsible for handling customer billing inquiries, providing customer and technical support, resolving discrepancies, and ensuring customer satisfaction. The role includes analyzing billing issues, communicating effectively with customers, and providing accurate information regarding billing processes and policies.\n\n***Qualifications***\n\n* Customer Support and Customer Satisfaction skills\n* Technical Support skills\n* Analytical Skills\n* Excellent Communication skills\n* Ability to work effectively in a team and independently\n* Attention to detail and problem\\-solving abilities\n* Fluency in English and Arabic is a plus\n* Grads only\n\nJob Types: Full\\-time, Permanent\n\nPay: Up to E£18,500\\.00 per month","price":"EGP 18,500/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669910000","seoName":"billing-support-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/billing-support-agent-6370174854541112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"66995fe2-2650-4490-9bab-32329183d0b8","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Billing support agent role in Cairo","Handle customer billing inquiries","Fluency in English and Arabic is a plus"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669910510,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370174855270712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Key VP of Engineering","content":"We're looking for a highly creative, dedicated leader with a passion for driving global transformation. You get excited, not intimated by cutting edge solutions and you know how to build and lead a standout execution team to turn ideas into reality. You thrive in dynamic settings, and excel in amplifying your team's strengths. You have extensive experience scaling technology startups to multi\\-million ARR company/IPO/series C. As the cornerstone of our technological vision, you'll be more than a leader \\- you'll be a daring and resourceful problem\\-solver who never gives up. If you're ready to code, build a team with limited resources, and bend the world to your view, we want to hear from you.\n\n**Key VP of Engineering Responsibilities:**\n\n* Lead and mentor engineering team\n* Define technical vision and roadmap\n* Collaborate with cross\\-functional teams\n* Oversee software development lifecycle Ensure high code quality and scalability\n* Manage engineering processes and workflows\n* Recruit and retain top engineering talent\n* Foster diverse and inclusive team culture\n* Maintain effective communication channels\n* Stay informed about industry trends\n* Drive technical excellence and innovation\n\n**Qualifications:**\n\n* Fluency in Maghrebi\\-Arabic\n* 15 years of experience implementing Avaya and/or Cisco call\\-center technologies as both a player and coach\n* Preferred cybersecurity certifications with hands\\-on experience\n* Experience with IP\\-SIP, with a minimum requirement of experience with PSTN PBX's\n* Proficiency in hiring and managing consultants, sales engineers, and sales support engineers\n* Experience configuring IVR's, ACD's, MiBs, and integrating 3rd party applications\n* Hands\\-on experience with integrating 1Gbps, 10Gbps, 100/200Gbps ethernet with SONET\n* Previous experience with Teleperformance, TDCX, and Concentrix is highly desirable\n* Willingness to travel 15\\-20% of the time\n* Results driven with proven track record\n* Minimum 10yrs of software development, system architecture and scalability, data engineering, cybersecurity and data privacy, and product management\n* Capacity to work extended hours in a high\\-intensity startup environment\n* Proven strategic thinking and problem\\-solving\n* API integration\n* Cloud computing\n* Ability to navigate databases\n* Strong familiarity with UX and UI design principles\n* Keen understanding of cybersecurity best practices and threat detection Cloud platform infrastructures (AWS, Azure, etc.)","price":"","unit":"per 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Medical insurance\n\nJob Types: Full\\-time, Permanent\n\nPay: E£19,500\\.00 per month\n\nEducation:\n\n* Bachelor's (Required)\n\nLanguage:\n\n* English (Required)\n* Arabic (Required)","price":"EGP 19,500/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669910000","seoName":"english-medical-interpreter","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/english-medical-interpreter-6370174855987512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"fea0ea09-cf48-4e9c-a7eb-4e55f22d9a27","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Fluency in English and Arabic required","Bachelor's degree required","Competitive salary with bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job 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assist customers, Resolving their inquiries and concerns effectively.\n\n\\-Documenting customer interactions and feedback for future reference.\n\n\\-Collaborate with other departments to resolve issues and enhance the customer experience.\n\n**Requirements:**\n\n**Fluency in English is a must.**\n\n**Graduates are welcome to Apply**\n\n**Shift is 9 hours rotational (including 1 hour break) with 2 days off.**\n\n**Transportation is Provided from multiple points across Cairo and Giza.**\n\n**Salary: Highest NET salary in the market Up to 18\\.5K, including KPIs (calculated in Euro equivalent).**\n\n**Benefits:**\n\n**Social and medical insurance (up to 400k coverage per year).**\n\n**Career development through internal programs and courses.**\n\n**Overnight allowance.**\n\n**Gym access.**\n\n**Discounts at various well\\-known stores and brands across Egypt.**\n\n**Career path you can easily get promoted after 6 Months.**\n\n**LOCATIONs: New Cairo/Mohandseen**\n\nIf you’re ready to take the next step in your career, Apply now and be part of a supportive and growth\\-oriented environment\n\nJob Types: Full\\-time, Permanent, New grad\n\nPay: Up to E£18,500\\.00 per month\n\nAbility to commute/relocate:\n\n* Cairo: Reliably commute or willing to relocate with an employer\\-provided relocation package (Preferred)\n\nEducation:\n\n* Bachelor's (Preferred)\n\nLanguage:\n\n* English (Preferred)","price":"EGP 18,500/year","unit":"per 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Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high\\-growth markets to clients from more than 70 countries worldwide. \n\nWe were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts. \n\nTo successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales \\& marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities. \n\n\nJob Description:\n\nWe are looking to hire confident, talented individuals in Telesales to join our winning team. This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers. This is a telephone based job, in Teleperformance City Walk office.\nDesired Skill \\& Expertise:\n***What We Provide:*** \n\n* Professional in\\-house Sales Training\n* Commissions in USD$\n* Daily leads presented to each consultant by our award winning marketing team.\n* Social\\+ Health Insurance\n* Transportation\n* Career development along with opportunities for promotion\n\n ***What We Require:*** \n\n* Highly self\\-motivated, career orientated team players with an energetic and enthusiastic approach to their work\n* Strong Communication Skills.\n* Fluent in written and spoken English, Arabic or French with a clear and concise accent\n* Ability to work under pressure in a highly competitive environment.\n* Punctual, Courteous and Presentable.\n\n ***Education:*** \n\nHigh School Certificate","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669910000","seoName":"telesales-executive-cairo","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/telesales-executive-cairo-6370174857395512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8cfaec8b-5d72-429b-bed5-acd543578c3d","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Telesales Executive role in Cairo","Professional in-house Sales Training","Commissions in USD$"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669910733,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370174858099512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative - Bilingual English & French","content":"Pelcro is a billing platform on a mission to transform how consumers and businesses interact. Companies worldwide rely on Pelcro to manage all their billing needs, helping them grow, accelerate payments, and unlock new revenue potential. We're leveraging AI to streamline billing processes and back\\-office operations, with a significant journey ahead. Pelcro processes over $100M in payments for businesses using our platform, and we're growing rapidly. With billions of data points generated, our platform offers unique insights and exciting opportunities.\n\n \n\nCheck out this video by our CEO:\n\n\n\nhttps://www.linkedin.com/feed/update/urn:li:activity:7293701291459919873/\n\n \n\nOnly 19% of global payments occur online, and only 14% of retail sales are digital. This presents vast opportunities, especially with the rise of AI, LLMs, Instant Payments, and crypto. Join us to seize this potential and grow together.\n\n\n\nWe are seeking individuals who align with Pelcro's vision and values—strong **communicators** with high **integrity**, who remain **disciplined** through both good and challenging days. We cultivate a culture of **open\\-mindedness**, encourage **curiosity**, and consistently practice **gratitude**.\n\n\n\nWe prioritize investing in our culture, creating countless memories through team activities like field trips, go\\-karting, skeet shooting, buggies, horse riding, and more. Discover more about our vibrant culture on our careers page.\n\n **Job Description**\n\n\n* Customer Care Representative to handle requests from Canadian and American customers via email, calls, and chat.\n* Utilizing appropriate questions to identify customers’ needs, clarify information, investigate every issue, and offer solutions.\n* Building rapport to foster lasting relationships and actively engage customers by going the extra mile.\n* Regularly participating in educational seminars to enhance knowledge and performance.\n* Achieving personal/team qualitative and quantitative targets.\n\n \n\n\n**Responsibilities**\n\n\n* Respond to customer inquiries via phone, email, and chat in a professional and empathetic manner.\n* Resolve issues by actively listening, troubleshooting, and providing accurate information.\n* Follow up on unresolved inquiries to ensure customer satisfaction.\n* Document customer interactions and update records in company systems.\n* Meet service level expectations such as response times and call handling.\n* Respect data confidentiality and adhere to company policies and procedures.\n* Identify opportunities to cross\\-sell or upsell relevant products and services.\n* Share feedback and suggest process improvements to enhance customer experience.\n\n \n\n\n**Requirements**\n\n\n* Fluency in English at a B2 level is required.\n* **Fluency in French is a major plus.**\n* Previous customer service experience of 1\\-3 years, especially with companies like Vodafone and Teleperformance, is highly valued.\n* Strong verbal communication and active listening skills.\n* Ability to multitask, prioritize, and manage time effectively.\n* Team\\-oriented, with a collaborative approach.\n* Experience with customer service tools and systems (or willingness to learn).\n* Knowledge of company products/services (or strong ability to learn quickly).\n* Commitment to delivering high\\-quality, customer\\-focused service.\n\n \n\n \n\n**Benefits** We offer a competitive compensation package, a collaborative and supportive work environment, and opportunities for skill growth and continuous learning.\n\n \n\nTo apply, please submit your resume and a cover letter that highlights your relevant experience and demonstrates why you're an ideal fit for this role.\n\n\n**To move your application faster**: Create a video using loom.com or equivalent briefly presenting yourself, your relevant experience, a challenge you've had to resolve, and why you'd be a good fit for the role. Email the link to: nathalie@pelcro.com\n\n\n**\\& Complete the following assessment:** https://app.testgorilla.com/s/w3tvtm8q\n\n\n\nWe look forward to reviewing your application!","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669910000","seoName":"customer-service-representative-bilingual-english-french","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/customer-service-representative-bilingual-english-french-6370174858099512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"be7f5d62-0d85-4f55-aa1c-f7b1864d6601","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Bilingual support in English & French","Handle customer inquiries via multiple channels","Opportunities for skill growth and learning"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669910788,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt","infoId":"6431349247027412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Manager Engineering","content":"**Company Description** \n\nSince launching in Kuwait in 2004, talabat, the leading on\\-demand food and Q\\-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000\\+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.\n\n **Job Description** **A little bit about our engineering culture** \n\nWe love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on eXtreme Programming (XP), Domain\\-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now. \n\nCo\\-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others. We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work. \n\n \n\n**ROLE SUMMARY** \n\n* Alongside your team counterparts (product, design, data), understand your customer/business needs/desires/problems to drive desired outcomes and create a strategy to drive desire outcomes\n* Lead, inspire and empower a talented group of engineers to self\\-organize and discover, innovate, implement, deploy and own end\\-to\\-end complex software solutions\n* Develop and grow engineering talent through effective mentoring, coaching, and retention strategies in a hyper\\-growing, highly competitive economic environment\n* Guide your team in creation of software as a solution to an end\\-to\\-end problem in your business domain and deliver value in small batches, taking into account non\\-functional requirements such as availability, scalability, latency and efficiency of talabat’s services in line with our internal engineering standards.\n* Guide your team’s discovery, planning and execution to successfully deliver value to\n\n\nour customers in small batches **Qualifications** **The following experience is relevant to us** \n\n* Great product sense for selecting the opportunities which deliver impact to our customers\n* Able to balance between continuous product discovery and delivery\n* Experience building \\& leading cross\\-functional, empowered and self\\-organized teams of multidisciplinary engineers\n* Ability to guide \\& elevate talent via mentoring and coaching\n* Strong Stakeholder and Dependency management via proactive communication\n* Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged\n* Humble, curious, and open\\-minded with a growth mindset, thriving on continuous feedback\n* Good understanding of lean/agile values \\& principles and associated practices\n* 6\\+ years of experience in software engineering, preferably within Extreme\n\n\nProgramming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring) \n\n* 2\\+ years of hands\\-on technical leadership and people management experience\n* Experience in Distributed Systems Architecture (Microservices, Event\\-Driven, and RESTful Services)\n* Experience building, maintaining \\& improving with Trunk Based Development and Continuous Delivery\n* Solid experience in designing, implementing, monitoring and scaling of web apps and APIs\n* Solid understanding of the full mobile development life cycle\n* Strong familiarity with the general mobile landscape, architectures, trends/emerging tech\n* Proficient in testing with focus on automated end to end quality\n* Experience with cloud platforms, preferably AWS\n* Strong understanding of quality, performance, monitoring, alerting and security\n\n\nstandards","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762449159000","seoName":"manager-engineering","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/manager-engineering-6431349247027412/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"07f3ef88-18e7-466f-9998-d9dfbd14a7d5","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Lead engineering team","Develop software solutions","Mentor and grow talent"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1762449159923,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt","infoId":"6431349141401712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Software Engineering IC3","content":"As a **Software Engineer II** in the team, you will be directly impacting billions of Microsoft users. Our mission is to provide relevant, personalized, safe, quality, and engaging content to the users who utilize our product. You'll work on cutting\\-edge technologies, tackling challenges in scalability, security and performance. We are looking for a motivated Software Engineer with a solid technical background to help build and improve our service platforms. You will be working in an agile and flexible environment. \n\nMicrosoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.**Responsibilities**\n--------------------\n\n* You will design and develop distributed software systems that are reliable, scalable, and performant. You will work closely with other engineers, product managers, and cross\\-functional partners to deliver impactful features and improvements.\n* You will write high\\-quality, maintainable, and testable code, and participate in code reviews to ensure best practices are followed. You will also help identify and resolve production issues, and continuously improve the performance and reliability of our systems.\n* You will collaborate with stakeholders to understand requirements, translate them into technical specifications, and deliver solutions that meet business goals. You will be expected to take initiative, think proactively, and contribute to a culture of continuous improvement.\n* You will proactively seek new knowledge and adapt to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.\n\n**Qualifications**\n------------------\n\n**Required Qualifications:*** Bachelor's Degree in Computer Science or related technical field AND 2\\+ years technical engineering experience with coding in languages including, but not limited to, C, C\\+\\+, C\\#, Java, JavaScript, or Python\n\t+ OR equivalent experience.\n\n**Other Requirements:**\nAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:* **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.\n\n**Preferred Qualifications:*** Master's Degree in Computer Science or related technical field AND 3\\+ years technical engineering experience with coding in languages including, but not limited to, C, C\\+\\+, C\\#, Java, JavaScript, or Python\n\t+ OR Bachelor's Degree in Computer Science or related technical field AND 5\\+ years technical engineering experience with coding in languages including, but not limited to, C, C\\+\\+, C\\#, Java, JavaScript, or Python\n\t+ OR equivalent experience.\n* Experience with large scale, high availability services with a background in reliability, scalability and performance.\n* Compelling interpersonal and cross\\-group collaboration, communication skills and growth mindsets.\n\n \n\n\nMicrosoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762449151000","seoName":"software-engineering-ic3","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/software-engineering-ic3-6431349141401712/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"a8f66db5-09f0-489a-971c-e0fd06d77e2e","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Design scalable software systems","Collaborate with cross-functional teams","Pass Microsoft Cloud Background Check"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1762449151671,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt","infoId":"6431349143078612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior SW DevOps Engineer","content":"**Who we are**\n--------------\n\n\n\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology \\& Transformation. \n\nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next\\-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry\\-first model which brings together the best of in\\-house and 3rd party capability. \n\nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. \n\n\\#VOIS \\#BeUnrivalled \\#CreateTheFuture\n\n**About this role**\n-------------------\n\n\n\nWe are seeking a highly skilled Senior DevOps Engineer to join our dynamic team. The successful candidate will play a crucial role in implementing and maintaining our cloud infrastructure and DevOps processes. This role involves designing cloud resources, building automation pipelines, managing deployments, and ensuring observability across systems. The individual will work with cutting\\-edge tools and technologies including AWS, GCP, Terraform, Jenkins, Docker, Kubernetes, and more.\n\n**What you’ll do**\n------------------\n\n\n* Design and provision cloud resources on AWS using Infrastructure\\-as\\-Code tools such as Terraform and Terragrunt.\n* Manage application deployments across staging and production environments using GitHub Actions, integrating SonarQube and Nexus for code quality and artifact management.\n* Implement observability solutions with Grafana, OpenTelemetry, and CloudWatch, creating actionable dashboards and alerts.\n* Build and maintain disaster recovery plans, ensuring regular testing and reliability.\n* Apply hands\\-on experience with Istio and service mesh concepts.\n* Implement and maintain GitOps practices using ArgoCD.\n* Automate workflows and CI/CD processes using Jenkins and GitHub Actions.\n* Utilise strong scripting skills (Python, Bash) for automation.\n* Collaborate effectively across teams and contribute to problem\\-solving and troubleshooting efforts.\n**Who you are**\n---------------\n\n\n* Bachelor’s degree in Computer Science, Information Technology, or a related field.\n* Minimum 3 years of professional experience in DevOps or cloud engineering roles.\n* Skilled in CI/CD automation tools including Jenkins and GitHub Actions.\n* Strong expertise in AWS services and cloud architecture.\n* Proficient in Terraform, Docker, Kubernetes, and Helm.\n* Experienced in incident, problem, and release management.\n* Excellent communication and collaboration abilities.\n* Strong analytical and troubleshooting skills.\n**Not a perfect fit?**\n----------------------\n\n\n\nWorried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.\n\n**What's in it for you**\n------------------------\n\n\n* Opportunity to work with advanced cloud and DevOps technologies.\n* Exposure to large\\-scale infrastructure and automation projects.\n* Collaborative work environment with cross\\-functional teams.\n* Continuous learning and development through hands\\-on experience.\n* Contribution to impactful digital transformation initiatives.\n**What skills you will learn**\n------------------------------\n\n\n* Advanced cloud infrastructure design and automation.\n* CI/CD pipeline development and GitOps practices.\n* Observability and monitoring using industry\\-leading tools.\n* Microservices and service mesh architecture.\n* Cross\\-platform scripting and deployment strategies.\n**Join Us**\n-----------\n\n\n\nAt Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.\n\n**Alert**\n---------\n\n\n\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. \n\n\\#JDEnhancedByTARA\n\n**Follow us on social media and \\#StayConnected**\n-------------------------------------------------\n\n\n* LinkedIn\n* Facebook\n* Instagram\n* Chat with our employees to learn more about our projects: Click here","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762449151000","seoName":"senior-sw-devops-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/senior-sw-devops-engineer-6431349143078612/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"94fd7381-64c2-4a47-885a-251cf3e34405","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Design cloud resources with Terraform","Implement CI/CD pipelines with Jenkins/GitHub Actions","Collaborate on large-scale automation projects"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace 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for reporting all the time, with the status of each opportunity / lead details\n* Report opportunity assessments for common projects with his manager, to share with the steering committee as input into the decision to bid as per process.\n* Build new client relations and brings in new client accounts, in coordination with the Sales Manager.\n* Handle all communications and problems that arise in the relevant account.\n* Handle and respond to all client inquiries and correspondence.\n* Bring in sales opportunities for the country across the assigned account, as per his sales target\n* Participate in bidding decisions for country opportunities together with the Sales Manager, Country Manager or the CCO based on the DOA.\n* Follow\\-up with COM and Project Managers to monitor the progress of country projects.\n* Follow\\-up on and monitors the profit/loss status of country projects with the Project Managers and liaises with the LoBs for the profit/ loss status for common projects.\n* Follow\\-up on client proposals and monitors the order processing and cash flow status of the project.\n* Undertake price negotiations with suppliers, when needed.\n* Prepare and submit monthly progress reports on the assigned accounts to the Sales Manager responsible for his industry.\n* Update the CRM related to his opportunities \\& the accounts he’s handling including but not limited to all information required.\n* Work with the Sales Manager and Pre\\-sales team to ensure that appropriate market \\& pricing strategies are developed to the account.\n* Schedule follow\\-up visits with accounts to ensure that all projects are running smoothly.\n* Approach old clients and schedule visits to bring new opportunities \\& maintenance contracts.\n* Ensure the ongoing development of Industry knowledge in Telecom domain.\n* Work with the Presales to ensure that he is updated with all LoBs’ portfolio \\& new solutions / products\n\n#### **Personal Skills**\n\n\n* Customer service oriented\n* Excellent sales and marketing skills\n* Excellent communication, interpersonal and negotiation skills\n* Excellent problem\\-solving skills\n* Excellent command of English\n\n#### **Technical Skills**\n\n\n* Better to have experience with telecom operators and regulatory in the whole region.\n* Preferable experience in the solution selling \\& integration value propositions.\n* Telecom background.\n* General technical Knowledge about telecommunication industry, OSS, BSS, GSM, Core network, cyber security, light current and Infrastructure solutions.\n* Better to have a good channels with vendor and aware about integrated solutions.\n\n#### **Education**\n\n\nMS / BS degree in Computer Science, Engineering\n\n\n \n#### **Job Details**\n\n\nJob Location\nCairo, Egypt\nCompany Industry\nIT Services\nCompany Type\nEmployer (Private Sector)\nJob Role\nSales\nEmployment Status\nFull time\nEmployment Type\nEmployee\nJob Division\nENAL\n \n#### **Preferred Candidate**\n\n\nCareer Level\nMid Career\nYears of Experience\nMin: 6 Max: 8\nNationality\nEgypt\nDegree\nBachelor's degree","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945959000","seoName":"sales-account-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/sales-account-manager-6370173464486712/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"f89b1a2a-8cce-4e18-8230-66d9250315e0","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Lead sales in Telecom sector","Build client relations and new accounts","Monitor project progress and profit/loss status"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job 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from the front\\-end. They also involve managing API integration and creating a secure and efficient backend architecture. \n\nThis position is fully responsible about :* Key Responsibilities:\n\n\nUsing programming languages to write project\\-specific code\nImplementing client functionality requests\nMentoring more junior developers\nCreating reports for lead developers and senior leaders within the company\nTroubleshooting coding bugs or functionality error\nLeveling up our PHP codebase.\nWrangling our MySQL database infrastructure.\nMastering our MVC architecture to ensure our products are as sharp as our OOP practices.\nShaping RESTful APIs that speak louder than words.\nThis position is fully responsible for Write and optimize MySQL queries to maximize performance and deliverability\nIdentity, research, and create standards and Handle large database queries.\nBuilding reusable code and libraries for future use documentation\nWrite clean, high\\-quality, high\\-performance, maintainable code\n Design and develop all required databases in MySQL\nDesign, build, and maintain efficient, reusable, and reliable PHP code\nMaintain the central databases, ensure high performance, and respond to requests from the front\\-end.\nCreate a secure API for our web and mobile applications.\n Optimize the application for maximum speed and scalability.\n Implement security and data protection.\nDesired Skills:\nExpertise in PHP 7\\+ (familiarity with named arguments, nullsafe operator, and attributes is not just a plus, it's a must!)\nRobust knowledge of Laravel or Symfony frameworks.\nSolid experience with SQL databases, preferably MySQL.\nProficiency with JavaScript, HTML, CSS, and front\\-end libraries is much appreciated.\nFirm grasp of Git and version control procedures.\nGood Leadership Management and communication skills.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945686000","seoName":"senior-backend-developer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/senior-backend-developer-6370173442214712/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"d4278e1d-e66d-4b47-9b9e-707e4bcb16e7","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Develop server-side logic","Manage API integration","Optimize MySQL queries for performance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"El Nozha,Cairo Governorate","unit":null}]},"addDate":1757669800172,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370173438694712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Railway Operations Director","content":"Req ID:464092\n\n\nAt Alstom, we understand transport networks and what moves people. From high\\-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.\n\n\nCould you be the full\\-time Operations Director in Egypt we’re looking for?\n\n\n**Responsability :**\n====================\n\n\n* **Develop and manage the Operator Safety Case for the Monorail system**\n=======================================================================\n* **Manage safety systems and processes (internally and externally including the Alstom AZDP process)**\n=====================================================================================================\n* **Manage quality systems and processes together with QA**\n=========================================================\n* **Monitor and report on safety performance and Investigate and analyse any safety incident. Ensures appropriate measures are implemented to prevent or minimize safety incidents.**\n===================================================================================================================================================================================\n* **Manage the safety risk assessments, mitigation actions and ensure working to procedures**\n===========================================================================================\n* **Ensure compliance to legislative requirements**\n=================================================\n* **Develop the strategies, plans, safety standards, rules, processes and SOP for the Operations environment**\n============================================================================================================\n* **Develop the business continuity plan in the event of disasters, incidents and failures**\n==========================================================================================\n* **Define the Operations Department resource plan and continuously review the resource utilizations and productivity**\n=====================================================================================================================\n* **Establish the relevant training processes, certification, content and plan to execute the training**\n======================================================================================================\n* **Develop the operational risk assessment and mitigation actions**\n==================================================================\n* **Update the Ops Plan to deliver the contractual obligations**\n==============================================================\n* **Prepare and optimize the timetables to meet contractual obligations**\n=======================================================================\n* **Build strong internal and external relationships, displaying excellent abilities to advise, influence, negotiate and make presentations at all levels**\n=========================================================================================================================================================\n* **To deliver the contractual performance targets (availability, etc..)**\n========================================================================\n* **To lead and direct the Operations department profitably fulfilling the O\\&M Contract**\n========================================================================================\n* **Establish and implement performance objectives in line with the business’ performance criteria for all sections of the Operations department, ensuring that all employees understand these objectives.**\n==========================================================================================================================================================================================================\n* **Monitor and report on performance against these objectives and develop and implement remedial plans as required**\n===================================================================================================================\n* **To lead and direct the Operations Department in delivering the quality of service by ensuring safe operations of stations and trains**\n========================================================================================================================================\n* **Implement and manage the execution of the safety standards, rules, processes and SOP**\n========================================================================================\n* **Continuously develop and refine rules, processes and SOP to improve the efficiency**\n======================================================================================\n* **Investigate and analyse operations’ failure trends in order to improve performance**\n======================================================================================\n* **Ensure there are disaster recovery plans in place**\n=====================================================\n* **Ensure the Operational resources are trained in the recovery plans**\n======================================================================\n* **In the case of a disaster, take control of the site and co\\-ordinate and execute the disaster recovery plan**\n===============================================================================================================\n* **In the case of an incident, manage the team to ensure the incident is resolved in the shortest possible time**\n================================================================================================================\n* **For both disasters and incidents, ensure a thorough investigation is conducted and that reports detailing preventative measures are produced and implemented to prevent future occurrences**\n==============================================================================================================================================================================================\n* **Ensure thorough reporting and communication of disasters and incidents (and progress thereof) to relevant internal and external role\\-players**\n=================================================================================================================================================\n* **Draft annual budget using departments’ financial performance information (operational expenses) and history and trends.**\n===========================================================================================================================\n* **Ensure adherence to deadlines.**\n==================================\n* **Submit budget to PD for review and sign\\-off**\n================================================\n* **Analyse monthly departmental budgeting and accounting reports and identify and control variances**\n====================================================================================================\n* **Take appropriate action to ensure adherence to budgets**\n==========================================================\n* **Proactively seek to identify and manage risk**\n================================================\n\n**required Experience:**\n========================\n\n\n* **Degree in Engineering.**\n==========================\n* **10\\+ years’ experience as an Operations Manager within a freight/metro/driverless railway environment. Exposure to APMs and Monorail systems will be advantageous.**\n======================================================================================================================================================================\n\n**Things you’ll enjoy**\n\n\nJoin us on a life\\-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:\n\n\n* Enjoy stability, challenges and a long\\-term career free from boring daily routines\n* Collaborate with transverse teams and helpful colleagues\n* Contribute to innovative projects\n* Steer your career in whatever direction you choose across functions and countries\n* Benefit from our investment in your development, through award\\-winning learning\n* Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage.\n\n \n\n\n\n\nYou don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!\n\n \n\n\n**Important to note**\n\n\nAs a global business, we’re an equal\\-opportunity employer that celebrates diversity across the 70\\+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.\n\n \n\n\n \n\n**Job Segment:** Operations Manager, Manager, Quality Assurance, Operations, Management, Technology","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945659000","seoName":"railway-operations-director","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/railway-operations-director-6370173438694712/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"9242af97-8f84-4cc9-bfcb-2e44908c0ff5","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Develop safety case for monorail system","Manage safety and quality processes","Lead operations department"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1757669799897,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370173437145912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Telephone Operator","content":"**Company Description** \n\n\"Why work for Accor? \n\nWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. \n\nBy joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ \n\nDo what you love, care for the world, dare to challenge the status quo! \\#BELIMITLESS\"\n\n **Job Description** **Main Duties:**\n\n* Operates Telephone Exchange\n* Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary.\n* Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier.\n* Screens incoming calls for guest when requested.\n* Pages called party through paging system.\n* Updates room rack in Telephone Exchange.\n* Handles wake\\-up calls and requests for directory assistance from guests; gives general information to guests.\n* Handles emergency communications for the hotel.\n* Maintains cleanliness and order of work area.\n* Performs duties as may be assigned.\n\n \n\n**Qualifications** \n\n* High school Diploma or equivalent.\n* Excellent communication skills, both written and verbal required\n* Excellent organizations skills and ability to find solutions\n* Able to cope with the pressures of a very busy environment\n\n \n\n**Additional Information** \n\nYour team and working environment: \n\nIn 1\\-2 sentences, introduce the team, property or office environment in a way that reflects the culture \n\nNote: Customization may be included for any specific local or legislative requirements, such as work permits \n\nOur commitment to Diversity \\& Inclusion: \n\nWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945643000","seoName":"telephone-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/telephone-operator-6370173437145912/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"a5546ed2-6884-4559-ba0b-f2ad3d3f48cb","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Operate telephone exchange","Excellent communication skills required","Handle emergency communications"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1757669799776,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370173432192112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Sales Account Manager","content":"#### **Job Description**\n\n\n* Identify leads or opportunities for all LoBs across their assigned account to achieve their sales target and engage in an assessment of the opportunity with input from the LoB Managers concerned.\n* Prepare and maintain a complete information to be ready for reporting all the time, with the status of each opportunity / lead details.\n* Report opportunity assessments for common projects with their manager, to share with the steering committee as input into the decision to bid as per process.\n* Build new client relations and bring in new client accounts, in coordination with the Sales Manager.\n* Handle all communications and problems that arise in the relevant account.\n* Handle and respond to all client inquiries and correspondence.\n* Bring in sales opportunities for the country across the assigned account, as per their sales target.\n* Participate in bidding decisions for country opportunities together with the Sales Manager, Country Manager or the CCO based on the DOA.\n* Follow\\-up with COM and Project Managers to monitor the progress of country projects.\n* Follow\\-up on and monitor the profit/loss status of country projects with the Project Managers and liaise with the LoBs for the profit/ loss status for common projects. ·\n* Follow\\-up on client proposals and monitor the order processing and cash flow status of the project. ·\n* Undertake price negotiations with suppliers, when needed. ·\n* Prepare and submit monthly progress reports on the assigned accounts to the Sales Manager responsible for their industry. ·\n* Update the CRM related to their opportunities \\& the accounts they’re handling including but not limited to all information required.\n* Work with the Sales Manager and Presales team to ensure that appropriate market \\& pricing strategies are developed for the account. ·\n* Schedule follow\\-up visits with accounts to ensure that all projects are running smoothly.\n* Approach old clients and schedule visits to bring new opportunities \\& maintenance contracts.\n* Ensure the ongoing development of Industry knowledge by supporting \\& contributing to virtual industry Special Interest Groups (SIGs).\n* Work with the Presales to ensure that he is updated with all LoBs’ portfolio \\& new solutions / products\n\n#### **Personal Skills**\n\n\n* Customer service oriented\n* Excellent sales and marketing skills\n* Excellent communication, interpersonal and negotiation skills\n* Excellent problem\\-solving skills\n* Excellent command of English and French\n* Good team player\n* Very Good Negotiation skills\n* Worked on/with Operators environment\n\n#### **Technical Skills**\n\n\n* BSc. in Engineering with a specialization depending on the industry.\n* Minimum 6\\-8 years of experience in a relevant field\n* Preferable experience in the solution selling \\& integration value propositions\n* Expert in government sector\n\n#### **Education**\n\n\nB.Sc. of Engineering\n\n\n \n#### **Job Details**\n\n\nJob Location\nCairo, Egypt\nCompany Industry\nIntegration\nCompany Type\nEmployer (Private Sector)\nJob Role\nSales\nEmployment Type\nEmployee\nJob Division\nCCO Office \n\nENAL\n \n#### **Preferred Candidate**\n\n\nCareer Level\nMid Career\nYears of Experience\nMin: 6 Max: 8\nDegree\nBachelor's degree","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945582000","seoName":"senior-sales-account-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/senior-sales-account-manager-6370173432192112/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"c13b1bf7-fba2-4a9c-baf5-ac7cdeabae52","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Lead sales strategy for assigned accounts","Build new client relationships","Monitor project progress and profitability"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace 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to be ready for reporting all the time, with the status of each opportunity/lead details.\n* Report opportunity assessments for common projects with their manager, to share with the steering committee as input into the decision to bid as per process.\n* Build new client relations and bring in new client accounts, in coordination with the sales manager.\n* Handle all communications and problems that arise in the relevant account.\n* Handle and respond to all client inquiries and correspondence.\n* Bring in sales opportunities for the country across the assigned account, as per their sales target.\n* Participate in bidding decisions for country opportunities together with the sales manager, country manager, or the CCO based on the DOA.\n* Follow up with COM and project managers to monitor the progress of country projects.\n* Follow up on and monitor the profit/loss status of country projects with the project managers and liaise with the LoBs for the profit/loss status for common projects.\n* Follow up on client proposals and monitor the order processing and cash flow status of the project.\n* Undertake price negotiations with suppliers, when needed.\n* Prepare and submit monthly progress reports on the assigned accounts to the sales manager responsible for their industry.\n* Update the CRM related to their opportunities and the accounts they're handling including but not limited to all information required.\n* Work with the sales manager and presales team to ensure that appropriate market and pricing strategies are developed for the account.\n* Schedule follow\\-up visits with accounts to ensure that all projects are running smoothly.\n* Approach old clients and schedule visits to bring new opportunities and maintenance contracts.\n* Ensure the ongoing development of industry knowledge by supporting and contributing to virtual industry special interest groups (SIGs).\n* Work with the presales team to ensure that they are updated with all LoBs' portfolio and new solutions/products.\n\n\n**Personal Skills**\n\n\n* Customer service oriented\n* Excellent sales and marketing skills\n* Excellent communication, interpersonal, and negotiation skills\n* Excellent problem\\-solving skills\n* Excellent command of English and French\n* Good team player\n* Very good negotiation skills\n* Worked on/with operators environment\n\n**Technical Skills**\n\n\n* BSc. in engineering with a specialization depending on the industry\n* Minimum 6\\-8 years of experience in a relevant field\n* Preferable experience in the solution selling and integration value propositions\n* Expert in government sector\n\n**Education**\n\n\n* B.Sc. of Engineering\n\n\nRequirements About the company Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry\\-specific technology solutions for asset\\-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar\\-es\\-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever\\-increasing client base in over 40 countries.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945511000","seoName":"senior-sales-account-manager-government-sector","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/senior-sales-account-manager-government-sector-6370173424653112/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"18215ac1-9830-4cb2-95b2-2c0fe8acef61","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Lead sales in government sector","Develop client relationships","Monitor project progress"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1757669798801,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370173423808312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Centralized Control Manager","content":":\n\nSYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.\nFor 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.\nContext:\n\nWe are looking for \"Centralized Control Manager\" for EET (Red \\& Blue Lines) for Cairo location.\nMissions/Main Duties:\n**Key Responsibilities:**\n\n* Responsible for the Supervision of the installation, testing and commissioning of all centralized control and signaling systems.\n* Manage centralized control operations for railway systems, overseeing operations, scheduling, and safety compliance.\n* Lead and supervise a team of centralized control operators, providing guidance, training, and support for efficient railway operations.\n* Develop and implement operational plans and schedules, optimizing resources and adapting to disruptions.\n* Ensure safety regulations, industry standards, and compliance requirements are met in all operations.\n* Establish and maintain emergency response protocols for incident management and coordination with relevant authorities.\n* Utilize advanced railway control systems and technology to monitor and manage train movements, traffic, and signaling.\n* Foster effective communication and coordination between departments to maintain seamless railway operations.\n* Develop and manage the department's budget, optimize resources and control operational costs.\n* Continuously monitor and assess the performance of control operators and the centralized control system, implementing improvements as needed.\n* Maintain detailed records of incidents, delays, and operational issues, providing reports for analysis and resolution.\n\n\nProfile/Skills:\n**Requirements****:**\n\n* Bachelor’s degree in electrical engineering\n* Extensive experience in the organization and supervision of the installation, testing and commissioning of centralized control and signaling in Metro and other electrified Rail Transit projects.\n* General overall experience (12\\) years\n* 7 years of professional experience in the same field.\n* 3 years of experience in management and implementation of similar projects and in a similar position\n\n\n:\n\nSystra is an equal opportunities company; this position is open to all applicants.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945502000","seoName":"centralized-control-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/centralized-control-manager-6370173423808312/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"d12f87eb-ce72-41ca-bf2e-e626429b5a7e","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Supervise control systems installation","Manage railway operations in Cairo","Lead team of operators"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1757669798734,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370173423065912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Premier Helpdesk Analyst","content":"**Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further.**\n\nTravelport is the brains behind lots of your travel bookings\\- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it.\n\n\nWe’re hiring right now for a Premier Helpdesk Analyst \\-Egypt (Arabic \\& English speaker)! Search for \\#Travelport on LinkedIn and hear from our amazing team.\n\n\n**How you’ll make an impact:**\n\nWe're looking for GDS specialists to support our frontline customer service across our full Travelport range, offering guidance and technical support.\n\n\n**Your role in action:**\n\n* Provide Helpdesk support of the full Travelport product range on both functional as well as technical issues. Managing incidents from our omnichannel offerings that include but are not limited to; phone, web submit, chat and email.\n* Identify and correctly troubleshoot all problems reported to minimise the impact on customers. Resolve problems reported by customers locally or refer to the correct service provider for rapid resolution within the Travelport escalation procedures.\n* Adhere to resolution/escalation times to minimise the impact on our customers and continually strive for improved performance. Continuously increase Travelport application knowledge to rapidly identify and resolve problems reported.\n* Report problems via our Incident Management System. Monitor and track these incidents through to valid updates/resolutions. Assist with identifying trends that can be used to increase customer satisfaction.\n* Ownership and commitment to problem resolution for Premier customers. Ensure all calls/incidents are handled promptly, courteously, accurately, and within Travelport policy. Promote Travelport self\\-service options to customers including MyTravelport.\n\n**Could this be you?**\n\n* At least 2 years of knowledge of working experience within a travel agency, tour operator or airline environment. **GDS knowledge – Galileo GDS experience required.** Candidates with experience in other GDS systems would also be considered.\n* Experience with CETS or any other leisure tool is welcome but not required.\n* Ability to develop strong customer relationships through a collaborative, consultative, reliable, and empathetic approach. Strong team player with excellent English communication skills.\n\n**Discover why our teams love working here:**\n\nWe’re a diverse and inclusive workforce, representative of the communities and customers we serve. We’re committed to eliminating inequality and unconscious bias, and to providing a work environment where all employees can confidently, and comfortably, share their opinions and challenge the norms.\n\n\n**Where do we start? Our benefits package includes:**\n\nEnjoy the flexibility of a hybrid work environment that promotes work\\-life balance, medical and life insurance, a competitive salary and benefits package that recognizes and rewards your contributions. We foster a culture of continuous learning and development, encouraging employees to grow their skills and advance their careers.\n\n\nSearch for \\#lifeattravelport \\& \\#travelportGDL for our employee stories on LinkedIn! \n\n\n\n**Your journey at Travelport starts here.**\n\n**Our application process is quick, easy, and hassle\\-free — apply in just a few minutes!**\n\n*We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.*","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945494000","seoName":"premier-helpdesk-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/premier-helpdesk-analyst-6370173423065912/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"2f74b178-e6d1-4c73-a7e9-df8f0b99a93a","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Support Travelport GDS systems","Troubleshoot technical issues","Collaborate with global teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1757669798676,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"410 N 90th Street - Service Ln, New Cairo 1, Cairo Governorate 4735030, Egypt","infoId":"6370173421645112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Client Care Operator","content":"**About Momentum** \n\nMomentum Solutions Egypt is a dynamic office located in New Cairo, Egypt. We deliver top\\-tier customer care, sales support, and a growing range of business solutions for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale—supporting functions from service to strategy, all while making travel seamless, accessible, and stress\\-free.\n\n\n**Position Overview** \n\nWe're looking for a **Bilingual** **Client Care Operator** to join our FlightHub team. In this role, you will provide exceptional post\\-booking support to FlightHub customers, in **English \\& French**—handling everything from flight changes and cancellations to general travel inquiries. You'll be using an AI\\-powered internal chatbot that helps guide you through customer interactions and system processes—making it easier to deliver fast, efficient, and accurate service. **No prior GDS experience is required**, and all tools are designed to support new agents through structured workflows. If you're a proactive problem solver who thrives in fast\\-paced environments, we'd love to meet you!\n\n\n**What You'll Be Doing:**\n\n\n* **Handle Inbound \\& Outbound Post\\-Booking Calls:** Serve as the first point of contact for customers seeking help with existing flight bookings, itinerary changes, cancellations, and other travel\\-related inquiries.\n* **Ensure Quality and Efficiency:**Consistently meet or exceed performance KPIs such as average handling time, first\\-call resolution, and customer satisfaction scores.\n* **Problem Solving \\& Escalation:** Quickly identify the root cause of customer concerns and resolve them when possible, escalating to supervisory or specialized teams when needed.\n* **Collaborate \\& Contribute:** Participate in team meetings, share insights, and provide feedback to improve workflows and enhance the overall customer experience.\n\n\n**What You Bring:** \n\n\n\n**Soft Skills:**\n\n\n* Excellent interpersonal and communication skills\n* Strong organizational abilities\n* Resilience under pressure and a positive, customer\\-first attitude\n\n#### **Language Proficiency:**\n\n\n* Fluent in English and French (spoken and written)\n\n#### **Education:**\n\n\n* University degree in any field, or equivalent experience in customer service or hospitality\n\n#### **Experience:**\n\n\n* 1–2 years of experience in customer service, preferably in a call center environment\n* No prior GDS or travel industry experience is required\n\n#### **Technical Skills:**\n\n\n* Quick learner with new technology and digital tools\n* Strong multitasking skills—comfortable handling live calls while typing and navigating multiple systems simultaneously\n\n\n* **Please note this is a full\\-time on\\-site position, in the 5th Settlement New Cairo, Egypt.**\n\n\n**Benefits of Working With Us:**\n\n \n\n* **Competitive Earnings**: Benefit from an incentive\\-based compensation plan, allowing you to influence your earnings directly.\n* **Collaborative Team**: Work with a supportive team dedicated to shared success.\n* **Growth Opportunities**: Develop your career within a company that values commitment and innovation.\n\n\nExplore FlightHub: https://corporate.flighthub.com/","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945474000","seoName":"bilingual-client-care-operator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/bilingual-client-care-operator-6370173421645112/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"da945689-366e-4b27-8bea-058f1cd10c91","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Bilingual Client Care Operator","Fluent in English & French","Handle post-booking support"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"New Cairo 1,Cairo Governorate","unit":null}]},"addDate":1757669798565,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370173420185912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"ML Engineer (LLM Focus) - Remote Full-Time, 3 Months with Extension Opportunity","content":"The ML Engineer (LLM) leads the development of AI models focused on language tasks. In this project, they design and fine\\-tune large language models (LLMs) to interpret building regulations and translate them into a computer\\-processable format (the “rule extraction” stage of compliance checking) mdpi.com. They will bridge the gap between unstructured text (codes, standards) and structured BIM data by enabling natural language understanding of rules. This role ensures that complex, nested regulatory clauses can be understood by the system and mapped to the BIM model’s metadata for automated queries.\n\n### **Key Responsibilities:**\n\n* **Regulation Text Interpretation:** Develop and refine LLM\\-based pipelines to parse and understand regulatory text (building codes, standards, etc.), extracting key conditions and requirements. For example, implement prompt\\-based or fine\\-tuned models (e.g. GPT\\-4\\) for one\\-shot or few\\-shot extraction of structured rules from text mdpi.com.\n\n\n\n\n* **Rule Formalization:** Convert interpreted regulations into structured representations (e.g. object\\-property\\-condition\\-value tuples or logical statements) that a compliance engine can use mdpi.com mdpi.com. This involves defining schema or labels for components of rules (such as what element is regulated, what property, the conditional operator, and the required value).\n\n \n\n \n\n\n\n* **IFC Querying via NLP:** Enable the system to query the BIM model’s IFC metadata using natural language inputs or the extracted rules. Design methods for the LLM to map rule requirements to specific IFC entities and attributes. For instance, if a rule says “the living room area must be 10 m²,” ensure the model can identify IfcSpace objects of type *LivingRoom* and retrieve their area property.\n\n\n\n\n* **Collaboration on Knowledge Models:** Work closely with the Computational and BIM engineers to align the LLM outputs with the BIM data schema and ontology. Ensure that terms in regulations correspond to the correct IFC classes or property names (e.g., “ceiling height” mapped to the right IFC attribute).\n\n\n\n\n* **Model Integration:** Integrate the LLM into the overall pipeline, potentially using retrieval augmented generation to fetch relevant model information. For example, use the LLM to generate queries or filters for the BIM model database given a regulatory clause.\n\n\n\n\n* **Testing and Refinement:** Evaluate the LLM’s interpretations against sample regulations and expected outcomes. Refine prompts, training data, or model parameters to improve accuracy in capturing regulatory intent. Address edge cases where regulations are ambiguous or have nested conditions, ensuring the LLM can handle complex sentence structures mdpi.com.\n\n\n\n\n### **Required Skills and Qualifications**\n\n\n\n\n* **Natural Language Processing (NLP):** Strong background in NLP and language models, with experience in transformer\\-based LLMs (such as GPT, BERT, etc.). Understanding of prompt engineering and fine\\-tuning techniques for domain\\- specific language tasks.\n\n\n\n\n* **Regulatory Domain Knowledge:** Ability to grasp construction/building regulations or willingness to learn the terminology. Comfortable working with legal/technical text and extracting meaning.\n\n\n\n\n* **Programming s ML Frameworks:** Proficiency in Python and ML libraries (TensorFlow/PyTorch, HuggingFace Transformers). Ability to write scripts for data preprocessing (text cleaning, tokenization) and to implement inference pipelines.\n\n\n\n\n* **Data Structures s Querying:** Familiarity with JSON, XML, or other structured data formats for outputting rules. Basic understanding of databases or graph structures is a plus, to help formulate how queries to BIM data might be structured.\n\n\n\n\n* **Analytical Skills:** Excellent logical reasoning to design rule schemas and verify that the LLM outputs align with real\\-world logic. Attention to detail in handling units, thresholds, and conditional logic from regulations.\n\n \n\n \n\n\n\n* **Collaboration:** Good communication skills to work with engineers from other disciplines (geometry, backend) and ensure the language model’s outputs are usable in their contexts.\n\n### **Preferred Experience**\n\n* **Previous LLM Projects:** Experience implementing an LLM in a practical application, such as a question\\-answer system or text\\-to\\-structured\\-data project. For example, having built a chatbot or an AI assistant that had to interpret user instructions.\n* **Domain\\-Specific NLP:** Background in NLP for the architecture, engineering, and construction (AEC) domain or similar regulated domains (finance, healthcare) where compliance language is important.\n* **Ontology/Knowledge Graphs:** Experience with knowledge representation (ontologies, RDF graphs) especially related to mapping language to data. This could help in aligning terms in regulations with BIM entities (e.g., mapping “room” to IfcSpace).\n* **Automated Compliance Checking:** Any exposure to automated rule\\-checking in BIM or related fields, such as familiarity with tools like Solibri, or rule engines (even if not ML\\-based). Understanding how rules are typically encoded and checked in existing systems can be valuable.\n* **Few\\-Shot Learning and Prompt Tuning:** Demonstrated experience in reducing training data needs by using pre\\-trained models effectively mdpi.com – for instance, crafting effective prompts for GPT\\-style models or using techniques like prompt tuning or fine\\-tuning with small datasets.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945456000","seoName":"ml-engineer-llm-focus-remote-full-time-3-months-with-extension-opportunity","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/ml-engineer-llm-focus-remote-full-time-3-months-with-extension-opportunity-6370173420185912/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"4f7f711e-9307-4bb9-b417-6d8ee62993d1","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Design and fine-tune LLMs for rule extraction","Convert regulations to structured data","Collaborate with BIM engineers"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1757669798451,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt","infoId":"6370173419417912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Database Developer (Apex)","content":"* Designing, developing and monitoring all Oracle \\& Microsoft SQL Server Database objects and applications to meet the Business requirements\n* Understanding design documents/ Clarifying precisely what actions the application is intended to perform in order to design stable, reliable and effective databases\n* Adapting current applications to new requirements, as necessary/Combining all elements of the application and testing it/ Testing sample data\\-sets to check that output from the application works as intended\n* Ensure all database programs meet Business requirements and performance requirements\n* Liaise with developers to improve applications and establish best practices\n* Working as part of a team, which may be established purely for a particular project, to write a specific section of the application\n* Analysing and tuning the application performance/ Investigating, analysing and documenting reported defects\n* Creating and tracing test cases and problem scenarios to locate and maintain sources of problems\n* Creating and maintaining technical documentation using defined technical documentation templates\n* Writing detailed operational documentation for the operation of the application by users and operators\n* Consulting manuals, periodicals and technical reports to learn new ways to develop applications programs and maintain existing skills and knowledge\n\n\n**Requirements:** \n\nQUALIFICATIONS\n \nBachelor's Degree required in Computer Science or equivalent (a combination of education and experience will be considered).\n \nHigh level of Arabic and English interpersonal skills and communication skills both written and oral.\n \nEXPERIENCE\n \nAt least 5 years of experience in Oracle \\& Microsoft SQL Server database development tools\n \nSKILLS\n \nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skills required.\n \n* Strong understanding of Oracle \\& Microsoft SQL Server RDBMSs development methodologies and approaches\n* Proven hands\\-on technical experience with Oracle \\& Microsoft SQL Server development tools used in the relevant technical area\n* Knowledge of core banking systems applications and other ERP systems\n* Excellent problem\\-solving skills\n* Learning existing systems and ability to modify them","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945447000","seoName":"senior-database-developer-apex","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/senior-database-developer-apex-6370173419417912/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"de79824c-1d93-4fc0-a763-d7de788a36d5","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Design Oracle & SQL Server databases","5+ years experience required","Strong problem-solving skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Nasr City,Cairo Governorate","unit":null}]},"addDate":1757669798392,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false},{"category":"1,339,340","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370173416537912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Project Manager","content":"**Company Description** \n\nFounded in 2008, **Digital Virgo** is a global leader in mobile payment solutions via Carrier Billing. For over 15 years, the Group has supported telecom operators and merchants in deploying and optimizing mobile payment services.\n\n\nWith operations in over 40 countries and more than 860 employees, Digital Virgo combines international reach with strong local presence. In 2022, the Group generated €430 million in revenue.\n\n\nCertified as a payment institution in Europe since 2020, Digital Virgo has also earned industry recognition, including a Top 3 ranking among French FinTechs by FrenchWeb, Best Aggregator 2020, and the Meffys Award for innovation in the mobile ecosystem.\n\n **Job Description** \n\nWe are looking for a **Technical Project Manager** to join our fast\\-paced and international team. You will be the key interface between business and technical teams, ensuring project delivery that aligns with business objectives and meets high technical standards.\n\n**Key Responsibilities**\n\n* Gather and translate business requirements into clear technical specifications.\n* Define project roadmaps, prioritize tasks, and manage delivery in coordination with stakeholders.\n* Ensure technical feasibility of proposed solutions in collaboration with developers and architects.\n* Write and maintain functional and technical documentation, including API specs and integration guidelines.\n* Lead project planning, monitor progress, and report on key milestones.\n* Organize and facilitate meetings to review progress, manage risks, and address blockers.\n* Conduct end\\-to\\-end testing and validate deliverables (including log analysis and cross\\-platform checks).\n* Apply internal project management methodologies, tools, and reporting standards.\n\n \n\n**Qualifications** **‍Required Profile**\n\n\nA Master’s degree in Computer Science, Engineering, or a related field, minimum 3 years' experience as a technical project manager, ideally in telecom or digital services, fluent in **English**, both written and spoken.\n\n\nStrong technical understanding of :\n\n* APIs, XML, JSON, databases\n* Network/connectivity topics (VPN, IP whitelisting, etc.)\n* Proficiency in project management tools (Jira, MS Project) and frameworks (PMP, Scrum, Agile).\n* Familiarity with data tools like **Kibana**, **Tableau**, or **Looker** is a plus.\n* Bonus: knowledge of mobile protocols (SMS, USSD, WAP, SMPP) and mobile payment systems.\n\n**Soft Skills**\n\n* Strong analytical and organizational skills\n* Excellent written and verbal communication\n* Team\\-oriented, proactive, and autonomous\n* Comfortable in multicultural and remote working environments\n* Capable of managing multiple projects and priorities simultaneously\n* Great interpersonal skills, empathy, and a collaborative mindset\n\n \n\n**Additional Information** **Benefits and Perks :**\n\n* Opportunities for professional development and career growth.\n* Collaborative and inclusive work environment.\n* Competitive salary and benefits package.\n* Health insurance and retirement plans.","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757945411000","seoName":"technical-project-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city-cairo/cate-other24/technical-project-manager-6370173416537912/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"272d88b0-8316-40e9-8f40-31a80c7c1d69","sid":"fbdd4ccd-ea33-463c-a86e-9adb1867c829"},"attrParams":{"summary":null,"highLight":["Technical Project Manager role","Master's degree in CS/Engineering","Fluent in English","Remote work environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1757669798167,"categoryName":"Other","postCode":null,"secondCateCode":"call-centre-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"isFavorite":false}],"localIds":"6","pageTitle":"Other in Cairo","topCateCode":"jobs","catePath":"1,339,340","cateName":"Jobs,Call Centre & Customer Service,Other","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Home","item":"https://eg.ok.com/en/city-cairo/","@type":"ListItem"},{"position":2,"name":"Jobs","item":"https://eg.ok.com/en/city-cairo/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Call Centre & Customer Service","item":"https://eg.ok.com/en/city-cairo/cate-call-centre-customer-service/","@type":"ListItem"},{"position":4,"name":"Other","item":"http://eg.ok.com/en/city-cairo/cate-other24/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"other24","total":45,"sortList":[{"sortName":"Best Match","sortId":0},{"sortName":"Newest First","sortId":1}],"hotSearches":["GCC","SUV","Toyota","Petrol","Dubai","AWD","Auto"],"breadCrumb":[{"name":"Home","link":"https://eg.ok.com/en/city-cairo/"},{"name":"Jobs","link":"https://eg.ok.com/en/city-cairo/cate-jobs/"},{"name":"Call Centre & Customer Service","link":"https://eg.ok.com/en/city-cairo/cate-call-centre-customer-service/"},{"name":"Other","link":null}],"tdk":{"type":"tdk","title":"Cairo Other Job Listings - 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Security Services Product Owner64313491381251120
Indeed
Security Services Product Owner
**Join Us** ----------- At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. **What you’ll do** ------------------ * Managing the entire Security products life cycle from technical design, tactical activities with different suppliers, Security Vendors, internal technology teams, and commercials * Managing the complete end to end high\- and low\-level Security solutions design and implementation with EBU customers * Managing Agile Security Squad and maintain delivery SLA. * Work with Technology Vendors (ex. Paloalto, F5, Fortinet, Trendmicro * Rapid 7\..etc..) as well as the hyperscalers (ex. AWS, Microsoft Azure,..etc.) to build and expand business values and market penetration. * Understand the customer’s experience, to identify and fill product gaps * develop value propositions to target specific segments * Take ownership of the backlog for specific product, and shape the customer’s journey end to end * Develop user stories, articulate acceptance criteria, and guide the development * Work as the crucial link between the technology and the business * Monitor industry trends and competitive landscape to identify opportunities and threats **Who you are** --------------- * 6\+ years’ of experience in cybersecurity * Excellent cross\-functional project management skills * Show deep interest in new technologies and emerging global service delivery trends * Very good commercial background * Strong stakeholder \& time management skills. * Attention to details with a keen eye on the final target. * Practise cybersecurity and network\-security Technologies and different solutions * Technical knowledge of Security Solutions like SIEM, XDR , SOAR, Vulnerability management, penetration testing, * consulting services, and various security solutions. * Excellent knowledge of product Development life cycle. * Awareness of basic security concepts * Excellent quantitative data analysis and critical thinking skills * Good knowledge of Cloud \& Security business Sales/marketing. **Who we are** -------------- We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application\-adjustments/ for guidance. Together we can.
2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt
Cloud & Security Services Product Owner64313491397507121
Indeed
Cloud & Security Services Product Owner
**Join Us** ----------- At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. **What you’ll do** ------------------ * Managing the entire Cloud \& Hosting products life cycle from technical design and tactical activities with different suppliers, Cloud \& Security agencies, and internal technology teams. * Managing the complete end to end high\- and low\-level cloud solutions design and implementation with EBU customers * Managing Agile IaaS Squads and maintain delivery SLA. * Work with Technology Vendors (Microsoft Azure, AWS, Dell EMC, Cisco, VMware, etc..) to build and expand business values and market penetration. **Who you are** --------------- * 6\+ years’ experience in IT Administration * Excellent cross\-functional project management skills * Take deep interest in new technologies and emerging global service delivery trends * Good commercial background * Strong stakeholder \& time management skills. * Attention to details with a keen eye on the final target. * Practise Cloud Technologies, especially IaaS \& PaaS solutions. * Technical knowledge of cloud technologies VMware, EMC, AWS, Microsoft Azure and security solutions. * Excellent knowledge of product Development life cycle * Excellent quantitative data analysis and critical thinking skills * Good knowledge of Cloud \& Security business Sales/marketing. **Who we are** -------------- We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application\-adjustments/ for guidance. Together we can.
2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt
StandOut: Supply Chain & Manufacturing Academy - Engineering/Manufacturing (Internship)63701734223489122
Indeed
StandOut: Supply Chain & Manufacturing Academy - Engineering/Manufacturing (Internship)
Do you want to transform materials for winning consumer experiences? Then an Internship as Manufacturing/Engineering Intern in one of our plants might be the right place for you to gain this experience! In our Manufacturing department, we produce consumer goods to supply the market in conformity with the expectations of our customers in terms of quality, time and at the lowest cost. In an increasingly innovative environment to ensure our leading position, our fully automated plants are constantly renewed so that we ensure the development and use of most advanced technologies. We will value your creativity and your ability to analyze and solve problems. **Your Role as an Intern in** **Manufacturing/Engineering:** In this internship role, you will have the opportunity to be on the floor to meet different challenges, make decisions and see quickly the results. You will discover P\&G's technologies who are worldly recognized. You will also discover the P\&G's standards and methods. In the end you will build your own capabilities through the job experience, mentoring and training. Are you ready to take the challenge? You are likely to be placed in one of the following functions: Production \- Packing This function packs our product in its final packaging, set up in palets. Three priorities for packing departments: Safety, Quality, Productivity. The heart of the engineering profession in packing is the constant improvement of the production lines in order to increase its effectiveness (reducing timing of changeover, decrease downtime etc.) Your missions will be to: * Make studies on performance loss (on equipment, skills, organization) * Identify one or more key projects to achieve the performance targets of the packing line * Establish methods for solving technical problems * Systematize tools for maintenance and implement production management tools * Work on the installation and start up of new equipment Production \- Making This is the department that mixes our products, from recipes sent by R \& D. Priority for making is to produce in large quantities and with flexibility, a product according to the original recipe, to deliver the packing lines in time . The top priority of the making teams is the continuous improvement of the manufacturing process to eliminate any loss in different stages (formula change time reduction, decrease downtime, operator training on chemical process, development of maintenance plans...). In this department, you will: * Make the study and analysis of performance loss (equipment, organization, skills) * Ensure the communication between different departments (logistics, packing, projects etc.) * Create learning programs for operators and team leader to help them to develop their skills * Establish systematization tools, simplify process and standardize work Quality The Quality department handles the quality assurance of our products, that is to say all the systems that ensure that we produce a consistent quality in line with consumer expectations and in accordance with local laws and P\&G rules. It validates all the formulas and equipment prior to production, and is also responsible for the study of “non\-standards” to improve our processes and training of the entire plant to quality principles. You will ensure that the quality of the products is optimal. For this, you will: * Develop the quality indicators and audits * Support the production (especially on equipment validation, process etc.) * Investigate " non\-standard " and establish an action plan * Participate in workshops within a multifunctional team Health Safety \& Environment This team handles the environmental issues of the site, including working on our waste, destruction of defective products, water management and energy ... You will work on: * Environmental Management Site (destruction of products, waste management ...) * Conducting a study on the consumption of energy and water at the site and propose practical and sustainable solutions for improving and reducing energy consumption across our processes What we offer: * Responsibilities as of Day 1 – you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities * Continuous coaching \& mentoring– you will work with passionate people and receive both formal training as well as day to day mentoring from your manager * Dynamic and respectful work environment \- employees are at the core; we value every individual and encourage initiatives promoting agility and work/life balance
2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt
Supervisor, Business Analyst63701734086659123
Indeed
Supervisor, Business Analyst
About the job Supervisor, Business Analyst **Purpose of the job** As a Business Analyst at Orange Egypt, you'll take the lead in evaluating the feasibility, estimating budgets, and planning consumer marketing projects. You'll provide guidance on the technical feasibility of proposed concepts and quick wins for implementation, while also exploring new features and supplier products. Your role will be crucial in identifying long\-term technology solutions that pave the way for future marketing strategies. **Duties and responsibilities** * Lead the feasibility assessment, budget estimation, planning and delivery of the marketing projects. * Assume an advisory role as a central point in commercial for technical expertise and guide market segments on the feasibility of the required concepts and the quick wins for implementation. * Design optimum business/technical solutions for new products /services with the most efficient commercial approaches from the customer /operator standpoints. * Explore and introduce new features, technology enablers that would pave the way for the future marketing propositions. * Act as the focal point in consumer business unit for interfacing with technology for the technical enablers. * Engage with suppliers, Orange group to explore newly introduced technologies, products/services. * Brief and guide marketing segments on the available / new technical features that would facilitate products/services development and deliver outstanding customer experience. * Prepare regular status reports for the managed enablers and ensure that updates are cascaded to the marketing segments/management. * Develop best practices and tools for solutions design and validation. * Build the knowledge base required for technical queries needed for new concepts creation. * Provide commercial forecasts from market segments, for usage and traffic of new services and ensuring the alignment with technology on impacted platforms and capacity planning. * Monitor competitive activities and provide recommendations for counter offers, improvements, usability, and relevancy to the industry/market. * Participate in the suppliers assessment and selection, by validating the compliance to the commercial requirements. * Responsible for validating all customer touch points and customer journeys to ensure best customer experience, and direct all relevant enhancements required across the different portfolios. * Responsible for validating the final specifications, functionality and service acceptance tests throughout the implementation phase of product development. * Manage, plan, request and execute all campaign types and guarantee execution as per design and capacity. * Manage the roadmap for different Marketing applications in terms of capacity \& functionality. * Implement the enhancement \& development needed on the different channels in correspondence to the market needs (capacity, functionality) **Job specification** **Education** * Bachelor degree from a recognized university, preferably Computer Science or Engineering. * Project Management Professional certification (PMP) is a plus. **Experience** **Experienced Level (4\-7 years of experience):** * Minimum 5 years of experience in products and services development cycle and processes. * Minimum 5 years of experience is preferred in the telecommunication industry. * Minimum 5 years of experience in the service design of telecom products and services. (Preferred) * Experience as PM is preferable (not a must). **Skills and abilities** * Fluent in English both spoken and written * Ability to simplify complex issues and present them in an understandable manner. * Ability to transfer knowledge. * Ability to work within a multicultural environment. * Ability to work under stress / pressure. * Excellent communication \& interpersonal skills. * Strong analytical skills \& problem solving skills. * Strong leadership skills \& effective project management skills. * Strong writing and presentation skills. * Good knowledge of marketing fundamentals. * Good planning and organizational background. * Good negotiations skills. * Good coordination and follow\-up skills. * Expertise in Microsoft Office Tools
جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt
Manager, Media QC Operations63701734049923124
Indeed
Manager, Media QC Operations
**Job Summary:** The Manager – Media QC is responsible for leading the Quality Control team to ensure the highest standards of media content delivery across all platforms. This role requires a combination of technical expertise, people management, operational planning, and quality assurance to maintain service excellence and meet client specifications. **Key Responsibilities:** * Supervise day\-to\-day QC operations, ensuring timely and accurate delivery of QC tasks. * Track and analyze individual and team performance metrics to identify trends and performance gaps. * Conduct regular performance reviews and provide feedback to team members. * Develop, document, and regularly update SOPs for all QC workflows and processes. * Ensure consistent implementation and compliance with SOPs across all QC teams. * Implement preventive measures to reduce recurring issues. * Implement corrective action plans where needed. * Serve as the escalation point for complex technical inquiries and QC issues. * Forecast workload and resource requirements based on delivery timelines and incoming projects. * Optimize team scheduling to maintain operational efficiency and avoid bottlenecks. * Recommend staffing changes based on business needs. * Maintain quality KPIs and share insights with senior leadership. * Prepare and maintain detailed QC checklists for various content types. * Identify and report any risks, bottlenecks, or deviations from schedule, proposing mitigation plans. * Coordinate with other departments to ensure cross\-functional alignment. * Assess staffing needs and participate in hiring qualified QC operators. * Conduct technical interviews and skill evaluations for potential hires. * Develop and lead comprehensive training programs for new and existing QC staff. * Provide mentorship and technical guidance to team members. * Perform other duties as assigned. **Requirements** * Bachelor’s degree in Media, Communications or a related field. * 7\+ years of experience in media operations or QC, with at least 3 years in a leadership role. * Proficiency in English (written and spoken) is a must. * Deep knowledge of media formats, codecs, and specifications. * Strong analytical, organizational, and communication skills. * Proven ability to manage and develop high\-performing teams. * Previous experience in digital content distribution, localization, or media asset management. * Supervisory experience required. **Why should you join us?** At Pixelogic, we pride ourselves on fostering a supportive and engaging environment. Our comprehensive benefits include top\-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit. Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief. We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.
جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt
Media QC Operator (Japanese Speakers)63701734042243125
Indeed
Media QC Operator (Japanese Speakers)
Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on\-time and with superior quality. Our service offerings cover end\-to\-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu\-ray, Blu\-ray and DVD). To date, we serviced thousands of titles for iTunes, Google Play, YouTube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu\-ray, Blu\-ray and DVD titles. Our research and development team works on cutting\-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10\+), artificial intelligence and machine learning, software automation and our proprietary end\-to\-end operating platform branded as pHelix. Experience start\-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you’re passionate about entertainment, innovation and customer service excellence! **Requirements** * Bachelor's degree in translation, linguistics, media, or relevant majors. * Minimum of 1 years of experience in production or post\-production. * High level of attention to detail. * High level of organizational skills. * High level of integrity and ethics. * Ability to work independently. * Excellent verbal and written communication skills. * Problem\-solving skills. **Responsibilities** * Responsible for handling the night shift from 5 p.m. to 2 a.m. (5 days a week), including availability for calls outside of regular hours. * Join the meetings with US teams. * Inspect linear media content (video, audio, subtitles, closed captions, etc.) to confirm compliance with client specifications and to note video and audio quality issues, as well as perform checks for subtitles and closed captions. * Inspecting assets to confirm they meet client technical specifications before delivery. * Following and completing QC checklists * To be able to identify errors and artifacts and report these findings into a database system in a clear, concise, and easy\-to\-read manner. * Work with the team to update streams QC workflows, guidelines, and day\-to\-day practices to improve the overall quality and capacity. * Abide by security policies and protect information assets entrusted to you. * Participating in troubleshooting and root cause analysis of rejections. * Duties require a high level of attention to detail, an accurate and methodical approach to testing, and the ability to work in a fast\-paced environment. * To be willing to learn the internal systems and tools to do the job as well as being flexible to adapt to the changing landscape in our industry. * Other related tasks as assigned to fulfill responsibilities. **Preferred Skills**: * Previous BD, DVD, or game navigation QC experience. * Strong technical skills and knowledge of tools and devices in QC and digital media. * Knowledge of audio and video formats. * Knowledge of standard subtitle requirements for film and TV. * Experience in the media industry and post\-production workflows. * Post\-production/digital media experience. * Solid technical understanding of the feature film and/or television post\-production environment. * Knowledge of newer media formats related to home entertainment (i.e. UltraHD, object\-based audio, Dolby Vision, etc.). **Benefits** * Private Health Insurance * Social Insurance * Paid Time Off * Training \& Development * Performance Bonus
2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt
AYS / Telephone Operator63701733945345126
Indeed
AYS / Telephone Operator
**Additional Information** **Job Number**25136561 **Job Category**Rooms \& Guest Services Operations **Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake\-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point\-of\-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
كفر نصار، الهرم،، X4PM+54C, Kafr Nassar, Al Haram, Giza Governorate 3514702, Egypt
Assistant Storekeeper63701808925571127
Indeed
Assistant Storekeeper
**Job Requisition ID:** 172042 Established in the 1930s as a trading business, Al\-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al\-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al\-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al\-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day **Overview of the Role** We are seeking an enthusiastic and detail\-oriented Assistant Storekeeper to join our dynamic team in the Automotive division. This role is crucial in ensuring the smooth operation of our warehouse activities, including receiving, inspecting, and verifying incoming goods, as well as supporting logistic activities. **What You Will Do** * Oversee warehouse activities, including preparing picking and packing for B2B delivery and other sales channels. * Ensure adherence to standard operating procedures (SOPs) and conduct weekly performance reviews using key performance indicators (KPIs). * Support the team in picking and packing oils, batteries, and other parts. * Manage stock availability for the branch and coordinate replenishment with the Parts Stock Controller. * Guarantee accurate picking, packing, and collection processes as per standard operating procedure (SOP). **Required Skills to Be Successful** * A B.Sc. or equivalent qualification * 1\-3 years of experience in a similar role * Ability to follow health and safety regulations and warehouse procedures * Strong organizational skills and attention to detail **About the Team** You will be part of a dedicated team in the Automotive division, working closely with the Storekeeper and other team members to ensure efficient warehouse operations. Our team values collaboration, efficiency, and a commitment to excellence. **What Equips You for the Role** * Previous experience within the Automotive industry is highly beneficial * Automotive Aftersales exposure is preferred but not essential * Strong communication skills in Arabic and good proficiency in English * Proactive, hardworking, and motivated approach * Good time management skills and ability to accept additional tasks and duties * Proficiency in Microsoft Office tool **About Al\-Futtaim Automotive** A major division of the UAE\-based Al\-Futtaim Group of companies, **Al\-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al\-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer\-centric approach, constantly pushing the boundaries on innovation, quality standards, and value\-added service across our vast universe of customers \- right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom\-made mobility solutions by delivering nothing less than world\-class omni\-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high\-performance motorbikes, commercial vehicles to industrial \& construction equipment. What keeps the company moving forward is a 9000\-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al\-Futtaim Automotive and we empower talent to move forward.**
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Service Marketing Product Manager63701808940163128
Indeed
Service Marketing Product Manager
**Votre rôle** -------------- The Orange Wholesale Division is the Orange Group division that brings together all wholesale sales and purchases of telecoms products, services and supplies for third\-party operators and content providers in the French domestic market and internationally. Orange Wholesale also builds infrastructures for Orange Group networks, to develop new services and new technologies internationally. Orange Wholesale is therefore Orange's 3rd strategic pillar after Orange France and Orange Business. What will the mission entail? Your role? To contribute to develop a portfolio of Networks as a Services products, enabling operators around the world to offer services to their end customers. There is a need for IP Multimedia Subsystem (IMS) from operators of all sizes , from Tier 1 MNOs to MVNE groups as primary or dual IMS deployments (expansion capacity, backup capacity, zero risk migration strategy), IoT environments and private networks. As the IMSaaS product manager :* You will design the business models and build the P\&Ls for your offering and guarantee the profitability. * You will be responsible for defining new services: content, pricing, positioning, segmentation, customer/sales path, etc. * You draft the marketing deliverables needed to build and market the offering: customer value proposition, positioning of offerings, business model, customer journey, etc. * You steer the launch of offers by coordinating the resources of the various entities: technical and IS management, operational marketing, communication, sales and customer services, legal affairs, management control, etc. * You take marketing milestones to governance bodies * You will be responsible for promoting the range to those involved in sales promotion * You will be responsible for marketing intelligence and will be able to put forward proposals to develop the range of products and services on offer. **Votre profil** ---------------- * 5 years' higher education in marketing and/or engineering * Successful experience as a product manager: business cases, market assessment, customer potential assessment, pricing, etc. * You have a technical aptitude, notably in the Voice domain * English and French essential and a must: the team is international * You have good writing skills in both languages **Entité** ---------- Hosted Orange Wholesale Intl Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Billing support agent63701748545411129
Indeed
Billing support agent
***Role Description*** This is a full\-time on\-site role for a Billing Support Agent located in Cairo, Egypt. The Billing Support Agent will be responsible for handling customer billing inquiries, providing customer and technical support, resolving discrepancies, and ensuring customer satisfaction. The role includes analyzing billing issues, communicating effectively with customers, and providing accurate information regarding billing processes and policies. ***Qualifications*** * Customer Support and Customer Satisfaction skills * Technical Support skills * Analytical Skills * Excellent Communication skills * Ability to work effectively in a team and independently * Attention to detail and problem\-solving abilities * Fluency in English and Arabic is a plus * Grads only Job Types: Full\-time, Permanent Pay: Up to E£18,500\.00 per month
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
EGP 18,500/year
Key VP of Engineering637017485527071210
Indeed
Key VP of Engineering
We're looking for a highly creative, dedicated leader with a passion for driving global transformation. You get excited, not intimated by cutting edge solutions and you know how to build and lead a standout execution team to turn ideas into reality. You thrive in dynamic settings, and excel in amplifying your team's strengths. You have extensive experience scaling technology startups to multi\-million ARR company/IPO/series C. As the cornerstone of our technological vision, you'll be more than a leader \- you'll be a daring and resourceful problem\-solver who never gives up. If you're ready to code, build a team with limited resources, and bend the world to your view, we want to hear from you. **Key VP of Engineering Responsibilities:** * Lead and mentor engineering team * Define technical vision and roadmap * Collaborate with cross\-functional teams * Oversee software development lifecycle Ensure high code quality and scalability * Manage engineering processes and workflows * Recruit and retain top engineering talent * Foster diverse and inclusive team culture * Maintain effective communication channels * Stay informed about industry trends * Drive technical excellence and innovation **Qualifications:** * Fluency in Maghrebi\-Arabic * 15 years of experience implementing Avaya and/or Cisco call\-center technologies as both a player and coach * Preferred cybersecurity certifications with hands\-on experience * Experience with IP\-SIP, with a minimum requirement of experience with PSTN PBX's * Proficiency in hiring and managing consultants, sales engineers, and sales support engineers * Experience configuring IVR's, ACD's, MiBs, and integrating 3rd party applications * Hands\-on experience with integrating 1Gbps, 10Gbps, 100/200Gbps ethernet with SONET * Previous experience with Teleperformance, TDCX, and Concentrix is highly desirable * Willingness to travel 15\-20% of the time * Results driven with proven track record * Minimum 10yrs of software development, system architecture and scalability, data engineering, cybersecurity and data privacy, and product management * Capacity to work extended hours in a high\-intensity startup environment * Proven strategic thinking and problem\-solving * API integration * Cloud computing * Ability to navigate databases * Strong familiarity with UX and UI design principles * Keen understanding of cybersecurity best practices and threat detection Cloud platform infrastructures (AWS, Azure, etc.)
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
English Medical Interpreter637017485598751211
Indeed
English Medical Interpreter
Teleperformance Egypt is hiring medical interpreters to start immediately! Role: Language Interpretation (English \ Arabic) \- Fluency in English and Modern Standard Arabic (Fusha) is a must. \- Graduates only can apply. \- Location: New Cairo / Mohandseen \- Salary: 19,500 egp net \+ monthly performance\-based bonuses \- Availability to start immediately \- Social Insurance \- Medical insurance Job Types: Full\-time, Permanent Pay: E£19,500\.00 per month Education: * Bachelor's (Required) Language: * English (Required) * Arabic (Required)
410 N 90th Street - Service Ln, New Cairo 1, Cairo Governorate 4735030, Egypt
EGP 19,500/year
Customer Service Agent637017485666591212
Indeed
Customer Service Agent
*We are Hiring Customer Service representative at Teleperformance Egypt!* *(English Account)!!* **Key Responsibilities:** \-Responding to customer inquiries via phone, chat and emails providing accurate information. \-Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. \-Documenting customer interactions and feedback for future reference. \-Collaborate with other departments to resolve issues and enhance the customer experience. **Requirements:** **Fluency in English is a must.** **Graduates are welcome to Apply** **Shift is 9 hours rotational (including 1 hour break) with 2 days off.** **Transportation is Provided from multiple points across Cairo and Giza.** **Salary: Highest NET salary in the market Up to 18\.5K, including KPIs (calculated in Euro equivalent).** **Benefits:** **Social and medical insurance (up to 400k coverage per year).** **Career development through internal programs and courses.** **Overnight allowance.** **Gym access.** **Discounts at various well\-known stores and brands across Egypt.** **Career path you can easily get promoted after 6 Months.** **LOCATIONs: New Cairo/Mohandseen** If you’re ready to take the next step in your career, Apply now and be part of a supportive and growth\-oriented environment Job Types: Full\-time, Permanent, New grad Pay: Up to E£18,500\.00 per month Ability to commute/relocate: * Cairo: Reliably commute or willing to relocate with an employer\-provided relocation package (Preferred) Education: * Bachelor's (Preferred) Language: * English (Preferred)
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
EGP 18,500/year
Telesales Executive - Cairo637017485739551213
Indeed
Telesales Executive - Cairo
Overview: Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast\-growing portfolio of upscale hotels, residential properties, F\&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high\-growth markets to clients from more than 70 countries worldwide. We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts. To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales \& marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities. Job Description: We are looking to hire confident, talented individuals in Telesales to join our winning team. This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers. This is a telephone based job, in Teleperformance City Walk office. Desired Skill \& Expertise: ***What We Provide:*** * Professional in\-house Sales Training * Commissions in USD$ * Daily leads presented to each consultant by our award winning marketing team. * Social\+ Health Insurance * Transportation * Career development along with opportunities for promotion ***What We Require:*** * Highly self\-motivated, career orientated team players with an energetic and enthusiastic approach to their work * Strong Communication Skills. * Fluent in written and spoken English, Arabic or French with a clear and concise accent * Ability to work under pressure in a highly competitive environment. * Punctual, Courteous and Presentable. ***Education:*** High School Certificate
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Customer Service Representative - Bilingual English & French637017485809951214
Indeed
Customer Service Representative - Bilingual English & French
Pelcro is a billing platform on a mission to transform how consumers and businesses interact. Companies worldwide rely on Pelcro to manage all their billing needs, helping them grow, accelerate payments, and unlock new revenue potential. We're leveraging AI to streamline billing processes and back\-office operations, with a significant journey ahead. Pelcro processes over $100M in payments for businesses using our platform, and we're growing rapidly. With billions of data points generated, our platform offers unique insights and exciting opportunities. Check out this video by our CEO: https://www.linkedin.com/feed/update/urn:li:activity:7293701291459919873/ Only 19% of global payments occur online, and only 14% of retail sales are digital. This presents vast opportunities, especially with the rise of AI, LLMs, Instant Payments, and crypto. Join us to seize this potential and grow together. We are seeking individuals who align with Pelcro's vision and values—strong **communicators** with high **integrity**, who remain **disciplined** through both good and challenging days. We cultivate a culture of **open\-mindedness**, encourage **curiosity**, and consistently practice **gratitude**. We prioritize investing in our culture, creating countless memories through team activities like field trips, go\-karting, skeet shooting, buggies, horse riding, and more. Discover more about our vibrant culture on our careers page. **Job Description** * Customer Care Representative to handle requests from Canadian and American customers via email, calls, and chat. * Utilizing appropriate questions to identify customers’ needs, clarify information, investigate every issue, and offer solutions. * Building rapport to foster lasting relationships and actively engage customers by going the extra mile. * Regularly participating in educational seminars to enhance knowledge and performance. * Achieving personal/team qualitative and quantitative targets. **Responsibilities** * Respond to customer inquiries via phone, email, and chat in a professional and empathetic manner. * Resolve issues by actively listening, troubleshooting, and providing accurate information. * Follow up on unresolved inquiries to ensure customer satisfaction. * Document customer interactions and update records in company systems. * Meet service level expectations such as response times and call handling. * Respect data confidentiality and adhere to company policies and procedures. * Identify opportunities to cross\-sell or upsell relevant products and services. * Share feedback and suggest process improvements to enhance customer experience. **Requirements** * Fluency in English at a B2 level is required. * **Fluency in French is a major plus.** * Previous customer service experience of 1\-3 years, especially with companies like Vodafone and Teleperformance, is highly valued. * Strong verbal communication and active listening skills. * Ability to multitask, prioritize, and manage time effectively. * Team\-oriented, with a collaborative approach. * Experience with customer service tools and systems (or willingness to learn). * Knowledge of company products/services (or strong ability to learn quickly). * Commitment to delivering high\-quality, customer\-focused service. **Benefits** We offer a competitive compensation package, a collaborative and supportive work environment, and opportunities for skill growth and continuous learning. To apply, please submit your resume and a cover letter that highlights your relevant experience and demonstrates why you're an ideal fit for this role. **To move your application faster**: Create a video using loom.com or equivalent briefly presenting yourself, your relevant experience, a challenge you've had to resolve, and why you'd be a good fit for the role. Email the link to: nathalie@pelcro.com **\& Complete the following assessment:** https://app.testgorilla.com/s/w3tvtm8q We look forward to reviewing your application!
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Manager Engineering643134924702741215
Indeed
Manager Engineering
**Company Description** Since launching in Kuwait in 2004, talabat, the leading on\-demand food and Q\-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000\+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner. **Job Description** **A little bit about our engineering culture** We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on eXtreme Programming (XP), Domain\-Driven Design, Lean and Continuous Delivery. We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now. Co\-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others. We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work. **ROLE SUMMARY** * Alongside your team counterparts (product, design, data), understand your customer/business needs/desires/problems to drive desired outcomes and create a strategy to drive desire outcomes * Lead, inspire and empower a talented group of engineers to self\-organize and discover, innovate, implement, deploy and own end\-to\-end complex software solutions * Develop and grow engineering talent through effective mentoring, coaching, and retention strategies in a hyper\-growing, highly competitive economic environment * Guide your team in creation of software as a solution to an end\-to\-end problem in your business domain and deliver value in small batches, taking into account non\-functional requirements such as availability, scalability, latency and efficiency of talabat’s services in line with our internal engineering standards. * Guide your team’s discovery, planning and execution to successfully deliver value to our customers in small batches **Qualifications** **The following experience is relevant to us** * Great product sense for selecting the opportunities which deliver impact to our customers * Able to balance between continuous product discovery and delivery * Experience building \& leading cross\-functional, empowered and self\-organized teams of multidisciplinary engineers * Ability to guide \& elevate talent via mentoring and coaching * Strong Stakeholder and Dependency management via proactive communication * Excellent verbal and written communication skills, capable of creating compelling written narratives to get the key stakeholders engaged * Humble, curious, and open\-minded with a growth mindset, thriving on continuous feedback * Good understanding of lean/agile values \& principles and associated practices * 6\+ years of experience in software engineering, preferably within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring) * 2\+ years of hands\-on technical leadership and people management experience * Experience in Distributed Systems Architecture (Microservices, Event\-Driven, and RESTful Services) * Experience building, maintaining \& improving with Trunk Based Development and Continuous Delivery * Solid experience in designing, implementing, monitoring and scaling of web apps and APIs * Solid understanding of the full mobile development life cycle * Strong familiarity with the general mobile landscape, architectures, trends/emerging tech * Proficient in testing with focus on automated end to end quality * Experience with cloud platforms, preferably AWS * Strong understanding of quality, performance, monitoring, alerting and security standards
367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt
Software Engineering IC3643134914140171216
Indeed
Software Engineering IC3
As a **Software Engineer II** in the team, you will be directly impacting billions of Microsoft users. Our mission is to provide relevant, personalized, safe, quality, and engaging content to the users who utilize our product. You'll work on cutting\-edge technologies, tackling challenges in scalability, security and performance. We are looking for a motivated Software Engineer with a solid technical background to help build and improve our service platforms. You will be working in an agile and flexible environment. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.**Responsibilities** -------------------- * You will design and develop distributed software systems that are reliable, scalable, and performant. You will work closely with other engineers, product managers, and cross\-functional partners to deliver impactful features and improvements. * You will write high\-quality, maintainable, and testable code, and participate in code reviews to ensure best practices are followed. You will also help identify and resolve production issues, and continuously improve the performance and reliability of our systems. * You will collaborate with stakeholders to understand requirements, translate them into technical specifications, and deliver solutions that meet business goals. You will be expected to take initiative, think proactively, and contribute to a culture of continuous improvement. * You will proactively seek new knowledge and adapt to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. **Qualifications** ------------------ **Required Qualifications:*** Bachelor's Degree in Computer Science or related technical field AND 2\+ years technical engineering experience with coding in languages including, but not limited to, C, C\+\+, C\#, Java, JavaScript, or Python + OR equivalent experience. **Other Requirements:** Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:* **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. **Preferred Qualifications:*** Master's Degree in Computer Science or related technical field AND 3\+ years technical engineering experience with coding in languages including, but not limited to, C, C\+\+, C\#, Java, JavaScript, or Python + OR Bachelor's Degree in Computer Science or related technical field AND 5\+ years technical engineering experience with coding in languages including, but not limited to, C, C\+\+, C\#, Java, JavaScript, or Python + OR equivalent experience. * Experience with large scale, high availability services with a background in reliability, scalability and performance. * Compelling interpersonal and cross\-group collaboration, communication skills and growth mindsets. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt
Senior SW DevOps Engineer643134914307861217
Indeed
Senior SW DevOps Engineer
**Who we are** -------------- VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology \& Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next\-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry\-first model which brings together the best of in\-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. \#VOIS \#BeUnrivalled \#CreateTheFuture **About this role** ------------------- We are seeking a highly skilled Senior DevOps Engineer to join our dynamic team. The successful candidate will play a crucial role in implementing and maintaining our cloud infrastructure and DevOps processes. This role involves designing cloud resources, building automation pipelines, managing deployments, and ensuring observability across systems. The individual will work with cutting\-edge tools and technologies including AWS, GCP, Terraform, Jenkins, Docker, Kubernetes, and more. **What you’ll do** ------------------ * Design and provision cloud resources on AWS using Infrastructure\-as\-Code tools such as Terraform and Terragrunt. * Manage application deployments across staging and production environments using GitHub Actions, integrating SonarQube and Nexus for code quality and artifact management. * Implement observability solutions with Grafana, OpenTelemetry, and CloudWatch, creating actionable dashboards and alerts. * Build and maintain disaster recovery plans, ensuring regular testing and reliability. * Apply hands\-on experience with Istio and service mesh concepts. * Implement and maintain GitOps practices using ArgoCD. * Automate workflows and CI/CD processes using Jenkins and GitHub Actions. * Utilise strong scripting skills (Python, Bash) for automation. * Collaborate effectively across teams and contribute to problem\-solving and troubleshooting efforts. **Who you are** --------------- * Bachelor’s degree in Computer Science, Information Technology, or a related field. * Minimum 3 years of professional experience in DevOps or cloud engineering roles. * Skilled in CI/CD automation tools including Jenkins and GitHub Actions. * Strong expertise in AWS services and cloud architecture. * Proficient in Terraform, Docker, Kubernetes, and Helm. * Experienced in incident, problem, and release management. * Excellent communication and collaboration abilities. * Strong analytical and troubleshooting skills. **Not a perfect fit?** ---------------------- Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. **What's in it for you** ------------------------ * Opportunity to work with advanced cloud and DevOps technologies. * Exposure to large\-scale infrastructure and automation projects. * Collaborative work environment with cross\-functional teams. * Continuous learning and development through hands\-on experience. * Contribution to impactful digital transformation initiatives. **What skills you will learn** ------------------------------ * Advanced cloud infrastructure design and automation. * CI/CD pipeline development and GitOps practices. * Observability and monitoring using industry\-leading tools. * Microservices and service mesh architecture. * Cross\-platform scripting and deployment strategies. **Join Us** ----------- At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. **Alert** --------- Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. \#JDEnhancedByTARA **Follow us on social media and \#StayConnected** ------------------------------------------------- * LinkedIn * Facebook * Instagram * Chat with our employees to learn more about our projects: Click here
367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt
Sales Account Manager637017346448671218
Indeed
Sales Account Manager
#### **Job Description** * Identify leads or opportunities for all LoBs across his assigned accounts in Telecom sector to achieve his sales target and engages in an assessment of the opportunity with input from the LoB Managers concerned. * Prepare and maintain a complete information to be ready for reporting all the time, with the status of each opportunity / lead details * Report opportunity assessments for common projects with his manager, to share with the steering committee as input into the decision to bid as per process. * Build new client relations and brings in new client accounts, in coordination with the Sales Manager. * Handle all communications and problems that arise in the relevant account. * Handle and respond to all client inquiries and correspondence. * Bring in sales opportunities for the country across the assigned account, as per his sales target * Participate in bidding decisions for country opportunities together with the Sales Manager, Country Manager or the CCO based on the DOA. * Follow\-up with COM and Project Managers to monitor the progress of country projects. * Follow\-up on and monitors the profit/loss status of country projects with the Project Managers and liaises with the LoBs for the profit/ loss status for common projects. * Follow\-up on client proposals and monitors the order processing and cash flow status of the project. * Undertake price negotiations with suppliers, when needed. * Prepare and submit monthly progress reports on the assigned accounts to the Sales Manager responsible for his industry. * Update the CRM related to his opportunities \& the accounts he’s handling including but not limited to all information required. * Work with the Sales Manager and Pre\-sales team to ensure that appropriate market \& pricing strategies are developed to the account. * Schedule follow\-up visits with accounts to ensure that all projects are running smoothly. * Approach old clients and schedule visits to bring new opportunities \& maintenance contracts. * Ensure the ongoing development of Industry knowledge in Telecom domain. * Work with the Presales to ensure that he is updated with all LoBs’ portfolio \& new solutions / products #### **Personal Skills** * Customer service oriented * Excellent sales and marketing skills * Excellent communication, interpersonal and negotiation skills * Excellent problem\-solving skills * Excellent command of English #### **Technical Skills** * Better to have experience with telecom operators and regulatory in the whole region. * Preferable experience in the solution selling \& integration value propositions. * Telecom background. * General technical Knowledge about telecommunication industry, OSS, BSS, GSM, Core network, cyber security, light current and Infrastructure solutions. * Better to have a good channels with vendor and aware about integrated solutions. #### **Education** MS / BS degree in Computer Science, Engineering #### **Job Details** Job Location Cairo, Egypt Company Industry IT Services Company Type Employer (Private Sector) Job Role Sales Employment Status Full time Employment Type Employee Job Division ENAL #### **Preferred Candidate** Career Level Mid Career Years of Experience Min: 6 Max: 8 Nationality Egypt Degree Bachelor's degree
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Senior-Backend-Developer637017344221471219
Indeed
Senior-Backend-Developer
The main duties include developing server\-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front\-end. They also involve managing API integration and creating a secure and efficient backend architecture. This position is fully responsible about :* Key Responsibilities: Using programming languages to write project\-specific code Implementing client functionality requests Mentoring more junior developers Creating reports for lead developers and senior leaders within the company Troubleshooting coding bugs or functionality error Leveling up our PHP codebase. Wrangling our MySQL database infrastructure. Mastering our MVC architecture to ensure our products are as sharp as our OOP practices. Shaping RESTful APIs that speak louder than words. This position is fully responsible for Write and optimize MySQL queries to maximize performance and deliverability Identity, research, and create standards and Handle large database queries. Building reusable code and libraries for future use documentation Write clean, high\-quality, high\-performance, maintainable code Design and develop all required databases in MySQL Design, build, and maintain efficient, reusable, and reliable PHP code Maintain the central databases, ensure high performance, and respond to requests from the front\-end. Create a secure API for our web and mobile applications. Optimize the application for maximum speed and scalability. Implement security and data protection. Desired Skills: Expertise in PHP 7\+ (familiarity with named arguments, nullsafe operator, and attributes is not just a plus, it's a must!) Robust knowledge of Laravel or Symfony frameworks. Solid experience with SQL databases, preferably MySQL. Proficiency with JavaScript, HTML, CSS, and front\-end libraries is much appreciated. Firm grasp of Git and version control procedures. Good Leadership Management and communication skills.
3 Dr Ali Ibrahim Ramez, El-Nozha, El Nozha, Cairo Governorate 4470107, Egypt
Railway Operations Director637017343869471220
Indeed
Railway Operations Director
Req ID:464092 At Alstom, we understand transport networks and what moves people. From high\-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full\-time Operations Director in Egypt we’re looking for? **Responsability :** ==================== * **Develop and manage the Operator Safety Case for the Monorail system** ======================================================================= * **Manage safety systems and processes (internally and externally including the Alstom AZDP process)** ===================================================================================================== * **Manage quality systems and processes together with QA** ========================================================= * **Monitor and report on safety performance and Investigate and analyse any safety incident. Ensures appropriate measures are implemented to prevent or minimize safety incidents.** =================================================================================================================================================================================== * **Manage the safety risk assessments, mitigation actions and ensure working to procedures** =========================================================================================== * **Ensure compliance to legislative requirements** ================================================= * **Develop the strategies, plans, safety standards, rules, processes and SOP for the Operations environment** ============================================================================================================ * **Develop the business continuity plan in the event of disasters, incidents and failures** ========================================================================================== * **Define the Operations Department resource plan and continuously review the resource utilizations and productivity** ===================================================================================================================== * **Establish the relevant training processes, certification, content and plan to execute the training** ====================================================================================================== * **Develop the operational risk assessment and mitigation actions** ================================================================== * **Update the Ops Plan to deliver the contractual obligations** ============================================================== * **Prepare and optimize the timetables to meet contractual obligations** ======================================================================= * **Build strong internal and external relationships, displaying excellent abilities to advise, influence, negotiate and make presentations at all levels** ========================================================================================================================================================= * **To deliver the contractual performance targets (availability, etc..)** ======================================================================== * **To lead and direct the Operations department profitably fulfilling the O\&M Contract** ======================================================================================== * **Establish and implement performance objectives in line with the business’ performance criteria for all sections of the Operations department, ensuring that all employees understand these objectives.** ========================================================================================================================================================================================================== * **Monitor and report on performance against these objectives and develop and implement remedial plans as required** =================================================================================================================== * **To lead and direct the Operations Department in delivering the quality of service by ensuring safe operations of stations and trains** ======================================================================================================================================== * **Implement and manage the execution of the safety standards, rules, processes and SOP** ======================================================================================== * **Continuously develop and refine rules, processes and SOP to improve the efficiency** ====================================================================================== * **Investigate and analyse operations’ failure trends in order to improve performance** ====================================================================================== * **Ensure there are disaster recovery plans in place** ===================================================== * **Ensure the Operational resources are trained in the recovery plans** ====================================================================== * **In the case of a disaster, take control of the site and co\-ordinate and execute the disaster recovery plan** =============================================================================================================== * **In the case of an incident, manage the team to ensure the incident is resolved in the shortest possible time** ================================================================================================================ * **For both disasters and incidents, ensure a thorough investigation is conducted and that reports detailing preventative measures are produced and implemented to prevent future occurrences** ============================================================================================================================================================================================== * **Ensure thorough reporting and communication of disasters and incidents (and progress thereof) to relevant internal and external role\-players** ================================================================================================================================================= * **Draft annual budget using departments’ financial performance information (operational expenses) and history and trends.** =========================================================================================================================== * **Ensure adherence to deadlines.** ================================== * **Submit budget to PD for review and sign\-off** ================================================ * **Analyse monthly departmental budgeting and accounting reports and identify and control variances** ==================================================================================================== * **Take appropriate action to ensure adherence to budgets** ========================================================== * **Proactively seek to identify and manage risk** ================================================ **required Experience:** ======================== * **Degree in Engineering.** ========================== * **10\+ years’ experience as an Operations Manager within a freight/metro/driverless railway environment. Exposure to APMs and Monorail systems will be advantageous.** ====================================================================================================================================================================== **Things you’ll enjoy** Join us on a life\-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: * Enjoy stability, challenges and a long\-term career free from boring daily routines * Collaborate with transverse teams and helpful colleagues * Contribute to innovative projects * Steer your career in whatever direction you choose across functions and countries * Benefit from our investment in your development, through award\-winning learning * Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage. You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! **Important to note** As a global business, we’re an equal\-opportunity employer that celebrates diversity across the 70\+ countries we operate in. We’re committed to creating an inclusive workplace for everyone. **Job Segment:** Operations Manager, Manager, Quality Assurance, Operations, Management, Technology
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Telephone Operator637017343714591221
Indeed
Telephone Operator
**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! \#BELIMITLESS" **Job Description** **Main Duties:** * Operates Telephone Exchange * Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary. * Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier. * Screens incoming calls for guest when requested. * Pages called party through paging system. * Updates room rack in Telephone Exchange. * Handles wake\-up calls and requests for directory assistance from guests; gives general information to guests. * Handles emergency communications for the hotel. * Maintains cleanliness and order of work area. * Performs duties as may be assigned. **Qualifications** * High school Diploma or equivalent. * Excellent communication skills, both written and verbal required * Excellent organizations skills and ability to find solutions * Able to cope with the pressures of a very busy environment **Additional Information** Your team and working environment: In 1\-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity \& Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Senior Sales Account Manager637017343219211222
Indeed
Senior Sales Account Manager
#### **Job Description** * Identify leads or opportunities for all LoBs across their assigned account to achieve their sales target and engage in an assessment of the opportunity with input from the LoB Managers concerned. * Prepare and maintain a complete information to be ready for reporting all the time, with the status of each opportunity / lead details. * Report opportunity assessments for common projects with their manager, to share with the steering committee as input into the decision to bid as per process. * Build new client relations and bring in new client accounts, in coordination with the Sales Manager. * Handle all communications and problems that arise in the relevant account. * Handle and respond to all client inquiries and correspondence. * Bring in sales opportunities for the country across the assigned account, as per their sales target. * Participate in bidding decisions for country opportunities together with the Sales Manager, Country Manager or the CCO based on the DOA. * Follow\-up with COM and Project Managers to monitor the progress of country projects. * Follow\-up on and monitor the profit/loss status of country projects with the Project Managers and liaise with the LoBs for the profit/ loss status for common projects. · * Follow\-up on client proposals and monitor the order processing and cash flow status of the project. · * Undertake price negotiations with suppliers, when needed. · * Prepare and submit monthly progress reports on the assigned accounts to the Sales Manager responsible for their industry. · * Update the CRM related to their opportunities \& the accounts they’re handling including but not limited to all information required. * Work with the Sales Manager and Presales team to ensure that appropriate market \& pricing strategies are developed for the account. · * Schedule follow\-up visits with accounts to ensure that all projects are running smoothly. * Approach old clients and schedule visits to bring new opportunities \& maintenance contracts. * Ensure the ongoing development of Industry knowledge by supporting \& contributing to virtual industry Special Interest Groups (SIGs). * Work with the Presales to ensure that he is updated with all LoBs’ portfolio \& new solutions / products #### **Personal Skills** * Customer service oriented * Excellent sales and marketing skills * Excellent communication, interpersonal and negotiation skills * Excellent problem\-solving skills * Excellent command of English and French * Good team player * Very Good Negotiation skills * Worked on/with Operators environment #### **Technical Skills** * BSc. in Engineering with a specialization depending on the industry. * Minimum 6\-8 years of experience in a relevant field * Preferable experience in the solution selling \& integration value propositions * Expert in government sector #### **Education** B.Sc. of Engineering #### **Job Details** Job Location Cairo, Egypt Company Industry Integration Company Type Employer (Private Sector) Job Role Sales Employment Type Employee Job Division CCO Office ENAL #### **Preferred Candidate** Career Level Mid Career Years of Experience Min: 6 Max: 8 Degree Bachelor's degree
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Senior Sales Account Manager- Government Sector637017342465311223
Indeed
Senior Sales Account Manager- Government Sector
The Role **Job Description** * Identify leads or opportunities for all LoBs across their assigned account to achieve their sales target and engage in an assessment of the opportunity with input from the LoB managers concerned. * Prepare and maintain complete information to be ready for reporting all the time, with the status of each opportunity/lead details. * Report opportunity assessments for common projects with their manager, to share with the steering committee as input into the decision to bid as per process. * Build new client relations and bring in new client accounts, in coordination with the sales manager. * Handle all communications and problems that arise in the relevant account. * Handle and respond to all client inquiries and correspondence. * Bring in sales opportunities for the country across the assigned account, as per their sales target. * Participate in bidding decisions for country opportunities together with the sales manager, country manager, or the CCO based on the DOA. * Follow up with COM and project managers to monitor the progress of country projects. * Follow up on and monitor the profit/loss status of country projects with the project managers and liaise with the LoBs for the profit/loss status for common projects. * Follow up on client proposals and monitor the order processing and cash flow status of the project. * Undertake price negotiations with suppliers, when needed. * Prepare and submit monthly progress reports on the assigned accounts to the sales manager responsible for their industry. * Update the CRM related to their opportunities and the accounts they're handling including but not limited to all information required. * Work with the sales manager and presales team to ensure that appropriate market and pricing strategies are developed for the account. * Schedule follow\-up visits with accounts to ensure that all projects are running smoothly. * Approach old clients and schedule visits to bring new opportunities and maintenance contracts. * Ensure the ongoing development of industry knowledge by supporting and contributing to virtual industry special interest groups (SIGs). * Work with the presales team to ensure that they are updated with all LoBs' portfolio and new solutions/products. **Personal Skills** * Customer service oriented * Excellent sales and marketing skills * Excellent communication, interpersonal, and negotiation skills * Excellent problem\-solving skills * Excellent command of English and French * Good team player * Very good negotiation skills * Worked on/with operators environment **Technical Skills** * BSc. in engineering with a specialization depending on the industry * Minimum 6\-8 years of experience in a relevant field * Preferable experience in the solution selling and integration value propositions * Expert in government sector **Education** * B.Sc. of Engineering Requirements About the company Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry\-specific technology solutions for asset\-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar\-es\-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever\-increasing client base in over 40 countries.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Centralized Control Manager637017342380831224
Indeed
Centralized Control Manager
: SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world. For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow. Context: We are looking for "Centralized Control Manager" for EET (Red \& Blue Lines) for Cairo location. Missions/Main Duties: **Key Responsibilities:** * Responsible for the Supervision of the installation, testing and commissioning of all centralized control and signaling systems. * Manage centralized control operations for railway systems, overseeing operations, scheduling, and safety compliance. * Lead and supervise a team of centralized control operators, providing guidance, training, and support for efficient railway operations. * Develop and implement operational plans and schedules, optimizing resources and adapting to disruptions. * Ensure safety regulations, industry standards, and compliance requirements are met in all operations. * Establish and maintain emergency response protocols for incident management and coordination with relevant authorities. * Utilize advanced railway control systems and technology to monitor and manage train movements, traffic, and signaling. * Foster effective communication and coordination between departments to maintain seamless railway operations. * Develop and manage the department's budget, optimize resources and control operational costs. * Continuously monitor and assess the performance of control operators and the centralized control system, implementing improvements as needed. * Maintain detailed records of incidents, delays, and operational issues, providing reports for analysis and resolution. Profile/Skills: **Requirements****:** * Bachelor’s degree in electrical engineering * Extensive experience in the organization and supervision of the installation, testing and commissioning of centralized control and signaling in Metro and other electrified Rail Transit projects. * General overall experience (12\) years * 7 years of professional experience in the same field. * 3 years of experience in management and implementation of similar projects and in a similar position : Systra is an equal opportunities company; this position is open to all applicants.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Premier Helpdesk Analyst637017342306591225
Indeed
Premier Helpdesk Analyst
**Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further.** Travelport is the brains behind lots of your travel bookings\- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we’re looking for the best thinkers to help us do it. We’re hiring right now for a Premier Helpdesk Analyst \-Egypt (Arabic \& English speaker)! Search for \#Travelport on LinkedIn and hear from our amazing team. **How you’ll make an impact:** We're looking for GDS specialists to support our frontline customer service across our full Travelport range, offering guidance and technical support. **Your role in action:** * Provide Helpdesk support of the full Travelport product range on both functional as well as technical issues. Managing incidents from our omnichannel offerings that include but are not limited to; phone, web submit, chat and email. * Identify and correctly troubleshoot all problems reported to minimise the impact on customers. Resolve problems reported by customers locally or refer to the correct service provider for rapid resolution within the Travelport escalation procedures. * Adhere to resolution/escalation times to minimise the impact on our customers and continually strive for improved performance. Continuously increase Travelport application knowledge to rapidly identify and resolve problems reported. * Report problems via our Incident Management System. Monitor and track these incidents through to valid updates/resolutions. Assist with identifying trends that can be used to increase customer satisfaction. * Ownership and commitment to problem resolution for Premier customers. Ensure all calls/incidents are handled promptly, courteously, accurately, and within Travelport policy. Promote Travelport self\-service options to customers including MyTravelport. **Could this be you?** * At least 2 years of knowledge of working experience within a travel agency, tour operator or airline environment. **GDS knowledge – Galileo GDS experience required.** Candidates with experience in other GDS systems would also be considered. * Experience with CETS or any other leisure tool is welcome but not required. * Ability to develop strong customer relationships through a collaborative, consultative, reliable, and empathetic approach. Strong team player with excellent English communication skills. **Discover why our teams love working here:** We’re a diverse and inclusive workforce, representative of the communities and customers we serve. We’re committed to eliminating inequality and unconscious bias, and to providing a work environment where all employees can confidently, and comfortably, share their opinions and challenge the norms. **Where do we start? Our benefits package includes:** Enjoy the flexibility of a hybrid work environment that promotes work\-life balance, medical and life insurance, a competitive salary and benefits package that recognizes and rewards your contributions. We foster a culture of continuous learning and development, encouraging employees to grow their skills and advance their careers. Search for \#lifeattravelport \& \#travelportGDL for our employee stories on LinkedIn! **Your journey at Travelport starts here.** **Our application process is quick, easy, and hassle\-free — apply in just a few minutes!** *We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.*
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Bilingual Client Care Operator637017342164511226
Indeed
Bilingual Client Care Operator
**About Momentum** Momentum Solutions Egypt is a dynamic office located in New Cairo, Egypt. We deliver top\-tier customer care, sales support, and a growing range of business solutions for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale—supporting functions from service to strategy, all while making travel seamless, accessible, and stress\-free. **Position Overview** We're looking for a **Bilingual** **Client Care Operator** to join our FlightHub team. In this role, you will provide exceptional post\-booking support to FlightHub customers, in **English \& French**—handling everything from flight changes and cancellations to general travel inquiries. You'll be using an AI\-powered internal chatbot that helps guide you through customer interactions and system processes—making it easier to deliver fast, efficient, and accurate service. **No prior GDS experience is required**, and all tools are designed to support new agents through structured workflows. If you're a proactive problem solver who thrives in fast\-paced environments, we'd love to meet you! **What You'll Be Doing:** * **Handle Inbound \& Outbound Post\-Booking Calls:** Serve as the first point of contact for customers seeking help with existing flight bookings, itinerary changes, cancellations, and other travel\-related inquiries. * **Ensure Quality and Efficiency:**Consistently meet or exceed performance KPIs such as average handling time, first\-call resolution, and customer satisfaction scores. * **Problem Solving \& Escalation:** Quickly identify the root cause of customer concerns and resolve them when possible, escalating to supervisory or specialized teams when needed. * **Collaborate \& Contribute:** Participate in team meetings, share insights, and provide feedback to improve workflows and enhance the overall customer experience. **What You Bring:** **Soft Skills:** * Excellent interpersonal and communication skills * Strong organizational abilities * Resilience under pressure and a positive, customer\-first attitude #### **Language Proficiency:** * Fluent in English and French (spoken and written) #### **Education:** * University degree in any field, or equivalent experience in customer service or hospitality #### **Experience:** * 1–2 years of experience in customer service, preferably in a call center environment * No prior GDS or travel industry experience is required #### **Technical Skills:** * Quick learner with new technology and digital tools * Strong multitasking skills—comfortable handling live calls while typing and navigating multiple systems simultaneously * **Please note this is a full\-time on\-site position, in the 5th Settlement New Cairo, Egypt.** **Benefits of Working With Us:** * **Competitive Earnings**: Benefit from an incentive\-based compensation plan, allowing you to influence your earnings directly. * **Collaborative Team**: Work with a supportive team dedicated to shared success. * **Growth Opportunities**: Develop your career within a company that values commitment and innovation. Explore FlightHub: https://corporate.flighthub.com/
410 N 90th Street - Service Ln, New Cairo 1, Cairo Governorate 4735030, Egypt
ML Engineer (LLM Focus) - Remote Full-Time, 3 Months with Extension Opportunity637017342018591227
Indeed
ML Engineer (LLM Focus) - Remote Full-Time, 3 Months with Extension Opportunity
The ML Engineer (LLM) leads the development of AI models focused on language tasks. In this project, they design and fine\-tune large language models (LLMs) to interpret building regulations and translate them into a computer\-processable format (the “rule extraction” stage of compliance checking) mdpi.com. They will bridge the gap between unstructured text (codes, standards) and structured BIM data by enabling natural language understanding of rules. This role ensures that complex, nested regulatory clauses can be understood by the system and mapped to the BIM model’s metadata for automated queries. ### **Key Responsibilities:** * **Regulation Text Interpretation:** Develop and refine LLM\-based pipelines to parse and understand regulatory text (building codes, standards, etc.), extracting key conditions and requirements. For example, implement prompt\-based or fine\-tuned models (e.g. GPT\-4\) for one\-shot or few\-shot extraction of structured rules from text mdpi.com. * **Rule Formalization:** Convert interpreted regulations into structured representations (e.g. object\-property\-condition\-value tuples or logical statements) that a compliance engine can use mdpi.com mdpi.com. This involves defining schema or labels for components of rules (such as what element is regulated, what property, the conditional operator, and the required value). * **IFC Querying via NLP:** Enable the system to query the BIM model’s IFC metadata using natural language inputs or the extracted rules. Design methods for the LLM to map rule requirements to specific IFC entities and attributes. For instance, if a rule says “the living room area must be 10 m²,” ensure the model can identify IfcSpace objects of type *LivingRoom* and retrieve their area property. * **Collaboration on Knowledge Models:** Work closely with the Computational and BIM engineers to align the LLM outputs with the BIM data schema and ontology. Ensure that terms in regulations correspond to the correct IFC classes or property names (e.g., “ceiling height” mapped to the right IFC attribute). * **Model Integration:** Integrate the LLM into the overall pipeline, potentially using retrieval augmented generation to fetch relevant model information. For example, use the LLM to generate queries or filters for the BIM model database given a regulatory clause. * **Testing and Refinement:** Evaluate the LLM’s interpretations against sample regulations and expected outcomes. Refine prompts, training data, or model parameters to improve accuracy in capturing regulatory intent. Address edge cases where regulations are ambiguous or have nested conditions, ensuring the LLM can handle complex sentence structures mdpi.com. ### **Required Skills and Qualifications** * **Natural Language Processing (NLP):** Strong background in NLP and language models, with experience in transformer\-based LLMs (such as GPT, BERT, etc.). Understanding of prompt engineering and fine\-tuning techniques for domain\- specific language tasks. * **Regulatory Domain Knowledge:** Ability to grasp construction/building regulations or willingness to learn the terminology. Comfortable working with legal/technical text and extracting meaning. * **Programming s ML Frameworks:** Proficiency in Python and ML libraries (TensorFlow/PyTorch, HuggingFace Transformers). Ability to write scripts for data preprocessing (text cleaning, tokenization) and to implement inference pipelines. * **Data Structures s Querying:** Familiarity with JSON, XML, or other structured data formats for outputting rules. Basic understanding of databases or graph structures is a plus, to help formulate how queries to BIM data might be structured. * **Analytical Skills:** Excellent logical reasoning to design rule schemas and verify that the LLM outputs align with real\-world logic. Attention to detail in handling units, thresholds, and conditional logic from regulations. * **Collaboration:** Good communication skills to work with engineers from other disciplines (geometry, backend) and ensure the language model’s outputs are usable in their contexts. ### **Preferred Experience** * **Previous LLM Projects:** Experience implementing an LLM in a practical application, such as a question\-answer system or text\-to\-structured\-data project. For example, having built a chatbot or an AI assistant that had to interpret user instructions. * **Domain\-Specific NLP:** Background in NLP for the architecture, engineering, and construction (AEC) domain or similar regulated domains (finance, healthcare) where compliance language is important. * **Ontology/Knowledge Graphs:** Experience with knowledge representation (ontologies, RDF graphs) especially related to mapping language to data. This could help in aligning terms in regulations with BIM entities (e.g., mapping “room” to IfcSpace). * **Automated Compliance Checking:** Any exposure to automated rule\-checking in BIM or related fields, such as familiarity with tools like Solibri, or rule engines (even if not ML\-based). Understanding how rules are typically encoded and checked in existing systems can be valuable. * **Few\-Shot Learning and Prompt Tuning:** Demonstrated experience in reducing training data needs by using pre\-trained models effectively mdpi.com – for instance, crafting effective prompts for GPT\-style models or using techniques like prompt tuning or fine\-tuning with small datasets.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Senior Database Developer (Apex)637017341941791228
Indeed
Senior Database Developer (Apex)
* Designing, developing and monitoring all Oracle \& Microsoft SQL Server Database objects and applications to meet the Business requirements * Understanding design documents/ Clarifying precisely what actions the application is intended to perform in order to design stable, reliable and effective databases * Adapting current applications to new requirements, as necessary/Combining all elements of the application and testing it/ Testing sample data\-sets to check that output from the application works as intended * Ensure all database programs meet Business requirements and performance requirements * Liaise with developers to improve applications and establish best practices * Working as part of a team, which may be established purely for a particular project, to write a specific section of the application * Analysing and tuning the application performance/ Investigating, analysing and documenting reported defects * Creating and tracing test cases and problem scenarios to locate and maintain sources of problems * Creating and maintaining technical documentation using defined technical documentation templates * Writing detailed operational documentation for the operation of the application by users and operators * Consulting manuals, periodicals and technical reports to learn new ways to develop applications programs and maintain existing skills and knowledge **Requirements:** QUALIFICATIONS Bachelor's Degree required in Computer Science or equivalent (a combination of education and experience will be considered). High level of Arabic and English interpersonal skills and communication skills both written and oral. EXPERIENCE At least 5 years of experience in Oracle \& Microsoft SQL Server database development tools SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skills required. * Strong understanding of Oracle \& Microsoft SQL Server RDBMSs development methodologies and approaches * Proven hands\-on technical experience with Oracle \& Microsoft SQL Server development tools used in the relevant technical area * Knowledge of core banking systems applications and other ERP systems * Excellent problem\-solving skills * Learning existing systems and ability to modify them
35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt
Technical Project Manager637017341653791229
Indeed
Technical Project Manager
**Company Description** Founded in 2008, **Digital Virgo** is a global leader in mobile payment solutions via Carrier Billing. For over 15 years, the Group has supported telecom operators and merchants in deploying and optimizing mobile payment services. With operations in over 40 countries and more than 860 employees, Digital Virgo combines international reach with strong local presence. In 2022, the Group generated €430 million in revenue. Certified as a payment institution in Europe since 2020, Digital Virgo has also earned industry recognition, including a Top 3 ranking among French FinTechs by FrenchWeb, Best Aggregator 2020, and the Meffys Award for innovation in the mobile ecosystem. **Job Description** We are looking for a **Technical Project Manager** to join our fast\-paced and international team. You will be the key interface between business and technical teams, ensuring project delivery that aligns with business objectives and meets high technical standards. **Key Responsibilities** * Gather and translate business requirements into clear technical specifications. * Define project roadmaps, prioritize tasks, and manage delivery in coordination with stakeholders. * Ensure technical feasibility of proposed solutions in collaboration with developers and architects. * Write and maintain functional and technical documentation, including API specs and integration guidelines. * Lead project planning, monitor progress, and report on key milestones. * Organize and facilitate meetings to review progress, manage risks, and address blockers. * Conduct end\-to\-end testing and validate deliverables (including log analysis and cross\-platform checks). * Apply internal project management methodologies, tools, and reporting standards. **Qualifications** **‍Required Profile** A Master’s degree in Computer Science, Engineering, or a related field, minimum 3 years' experience as a technical project manager, ideally in telecom or digital services, fluent in **English**, both written and spoken. Strong technical understanding of : * APIs, XML, JSON, databases * Network/connectivity topics (VPN, IP whitelisting, etc.) * Proficiency in project management tools (Jira, MS Project) and frameworks (PMP, Scrum, Agile). * Familiarity with data tools like **Kibana**, **Tableau**, or **Looker** is a plus. * Bonus: knowledge of mobile protocols (SMS, USSD, WAP, SMPP) and mobile payment systems. **Soft Skills** * Strong analytical and organizational skills * Excellent written and verbal communication * Team\-oriented, proactive, and autonomous * Comfortable in multicultural and remote working environments * Capable of managing multiple projects and priorities simultaneously * Great interpersonal skills, empathy, and a collaborative mindset **Additional Information** **Benefits and Perks :** * Opportunities for professional development and career growth. * Collaborative and inclusive work environment. * Competitive salary and benefits package. * Health insurance and retirement plans.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
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