Cairo Banking - Retail/Branch Job Listings

Technical Office Engineer (Primary)64314527721091120

Indeed

Technical Office Engineer (Primary)

#### **Job Description** * Studying and understanding of tender(s) / opportunities(s) requirements. * Checking completeness of the tender(s) / opportunities(s) documents. * Preparing clarifications issues to be sent to client for the missing, contradicting and confusing issues related to the tender / opportunity requirements. * Preparing design documents and systems \& equipment sizing and creating BOQ’s for the design and build tenders / opportunities. * Reviewing and validating the design documents and systems \& equipment sizing and BOQ’s for the pre\-designed tenders / opportunities and conducting quantity surveying(s) for the lump\-sump items. * Studying and understanding of the contract documents (drawings, specifications and BOQ’s). * Preparing the technical submittals and negotiating the same with client such as: o General equipment layout o Indoor \& Outdoor lighting o Small Power o LV Cts Calculations o Power Raceway (HV \& MV Raceways) o LV \& Control Cable raceway o O.H raceway o Openings, Sleeves \& Duct Banks (HV, MV, LV, Earthing \& FO) o Telephone system o AC and DC systems o Earthing Grid design o Earthing Grid Calculations o Shielding (Lightening protection) o Reinforcement Earthing o Equipment Earthing o Battery Sizing o Heat dissipation o ACSR Conductor Sizing o ACSR Conductor Arrangement * Preparing conceptual and detail design documents, lists, calculation notes, drawings and detailed material take off required for the project and negotiating the same with all concerned parties. * Preparing shop drawings and as built drawings. · Coordinating and communicating with sales, procurements, operation and other concerned departments to assure completeness of the offers. * Participating in Kick off Meeting of the projects and handing the contract documents over to the project manager and execution team. * Receiving and evaluating suppliers, manufacturers and subcontractor’s technical \& financial offers and checking compliance with the tender / opportunities requirements. * Negotiating the technical and financial issues of the offers received from suppliers, manufacturers and subcontractor. #### **Personal Skills** Good communication. * Excellent technical report writing skills * Excellent command of English * Flexibility to work under pressure and in different environment. * Problems solving skills. * Ability to effectively prioritize and execute tasks in a high\-pressure environment is crucial * Ability to multi\-task and manage numerous projects simultaneously * Must be able to learn, understand, and apply new technologies #### **Technical Skills** * Able to convey technical points to nontechnically individuals. * Experienced in dealing with suppliers. * Experience with transmission and distribution projects/companies. * Experience in using Software such as : Autocad, Dialux \& MS office. #### **Education** Bachelor of Engineering with a Specialization in Mechatronics, Electrical or Communication Engineeri #### **Job Details** Job Location Cairo, Egypt Company Industry System Integrator Company Type Employer (Private Sector) Job Role Engineering Employment Status Full time Employment Type Employee Job Division Digital Energy Technical #### **Preferred Candidate** Career Level Mid Career Years of Experience Min: 3 Max: 7 Residence Location Cairo, Egypt Nationality Egypt Degree Bachelor's degree

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Senior T24 Techno-Functional Engineer63701753342721121

Indeed

Senior T24 Techno-Functional Engineer

### **About Us** At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting\-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on\-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges. ### **About the Client** Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele. As we continue our ambitious digital transformation journey, we are integrating the latest technologies and banking platforms to deliver world\-class financial services. ### **Role Overview** We’re hiring a **T24 Senior Techno\-Functional Consultant** with 5\+ years of experience working with Temenos Transact (T24\). This role requires a blend of deep functional knowledge across core banking modules and hands\-on technical capabilities using T24 development tools. You will play a key role in bridging business requirements and technical implementation, supporting mission\-critical banking systems in a high\-impact environment. The role is **hybrid**, based in **New Cairo**, with a **1\-year contract** through Xenon7, paid in **USD**. ### **Responsibilities** ### **Functional Responsibilities:** * Collaborate with business stakeholders to gather and analyze functional requirements. * Act as subject matter expert across key T24 modules such as AA, FT, LD, MM, AC, Customer, AA Islamic Banking, and ST. * Participate in solution design, business process mapping, and gap analysis. * Configure and customize T24 core modules to meet business needs. * Support functional testing, SIT/UAT activities, and production validation. ### **Technical Responsibilities:** * Design and implement customizations using T24 tools such as OFS, T24 Toolkit, and TAFJ/TAFC. * Develop and maintain interfaces, reports, and integration solutions (e.g., IRIS, SOAP, OFS). * Support upgrades, patch management, and release cycles. * Troubleshoot and resolve incidents related to system performance, integrations, or data inconsistencies. * Perform code reviews, unit testing, and deployment of custom components. * Mentor junior team members and ensure best practice compliance in development. **Requirements** * Minimum **5 years of experience** in T24/Temenos development and implementation. * Strong hands\-on expertise with **TAFJ/TAFC**, **jBASE**, and **T24 Toolkit**. * Deep functional knowledge of modules such as **AA**, **LD**, **FT**, **MM**, **Customer**, and **AA Islamic**. * Experience in designing and developing integration solutions using **OFS**, **IRIS**, and **SOAP APIs**. * Skilled in troubleshooting performance issues and ensuring system stability. * Solid understanding of banking processes and compliance standards. * Excellent communication and team collaboration skills. * Experience working on T24 upgrades or patch releases is a plus. **Benefits** * Long\-term (1\-year) contract through Xenon7\. * Work on a strategic digital transformation with one of Egypt’s top banks. * Hybrid work setup with an office in **New Cairo**. * Join a high\-caliber team delivering enterprise\-level impact in fintech.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

Credit specialist

**Credit Specialist** **Company:** Behomes io About Us At **Behomes io**, we’re building the future of real estate and fintech. Our digital solutions make finding, buying, and renting homes smarter and easier. Now we’re expanding our financial services team and looking for a **Credit Specialist** to help our clients secure the best loan and mortgage solutions on the market. **What You’ll Do** * Guide clients through mortgage and personal loan options. * Match customers with the most suitable credit programs. * Collect and verify documentation, manage applications from start to approval. * Build and maintain relationships with partner banks. * Keep records and reports in our CRM system. **What We’re Looking For** * **1\+ year** of experience in banking, lending, or mortgage services. * Knowledge of credit products (mortgages, consumer loans, refinancing). * Strong attention to detail and document management skills. * Confident PC and CRM user (Excel is a plus). * Excellent communication skills and customer\-first mindset. * Ideal English ( from B2\-C1\) **Nice to Have** * Experience working with multiple banks/partners. * Sales and negotiation skills. * Knowledge of government\-subsidized mortgage programs. What We Offer * Work at a fast\-growing proptech \& fintech company. * Competitive compensation: **base salary \+ performance bonuses** (earnings discussed during interview). * Flexible schedule with hybrid/office options. * Access to a ready client base and digital tools for lead generation. * Real career growth: training, certifications, and a clear path to becoming Head of Credit Services. How to Apply Apply directly on Indeed or send your CV to our **hr Ilona ( her number in whatsup \+79521143068\)** with the subject: *“Credit Specialist – \[Your Name]”*. *Join Behomes io and help people achieve their dream of homeownership while building your career in fintech and real estate!* Job Type: Full\-time Pay: From E£12,100\.00 per month

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

EGP 12,100/year

Indeed

Product Owner

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals. We are looking for a Product Owner to lead the strategy, roadmap, and execution of our WhatsApp Business API product offering. You will work at the intersection of business, technology, and user experience to build scalable messaging solutions that enable businesses to connect with their customers effectively through WhatsApp. **Key Responsibilities:** * Own the WhatsApp API product lifecycle – from ideation to development to launch. * Translate business requirements into well\-defined product specifications, user stories, and acceptance criteria. * Collaborate with engineering, UX/UI, marketing, and sales teams to define product goals and deliverables. * Manage relationships with Meta (WhatsApp) and ensure alignment with their technical and compliance guidelines. * Define KPIs and success metrics for product performance and iterate based on feedback. * Monitor competitive landscape and customer feedback to identify opportunities for product improvements and differentiation. * Ensure the platform meets legal, regulatory, and data privacy standards (e.g., GDPR, WhatsApp commerce policies). * Stay informed about WhatsApp Business API updates, new features, and integration best practices. **Requirements** * + 2\-3 years experience in product management in API\-based platforms (WAB API) or messaging products is MUST. + Strong understanding of WhatsApp Business API ecosystem and its use cases. + Experience working with cross\-functional agile teams. + Technical acumen – able to understand API documentation, data flows, and basic architectural concepts. + Excellent communication skills – able to translate complex concepts into clear business value. + Proven track record of delivering products from concept to launch. **Preferred Qualifications:** * + Experience working in CPaaS, SaaS, or digital customer engagement platforms. + Familiarity with messaging channels like SMS, RCS, Messenger, and Viber. + Experience with compliance and policy management related to Meta platforms. + Background in B2B or B2B2C product environments.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Sales & Services Head - 6th of October Branch64313491447553124

Indeed

Sales & Services Head - 6th of October Branch

**Date:** Oct 21, 2025 **Location:** 6Th Of October Branch (EGY2\), Egypt **Company:** AL AHLI BANK OF KUWAIT Reports to: Branch Manager Key Accountabilities: * Sales Achieve sales targets for all bank’s products as per branch business objectives * Sales opportunities Maximize opportunities to sell additional products and services to the existing \& potential Customers * Products Explain products and services to customers in order to achieve sales * Priority customers Maintain strong relationships with priority customers. * Customer service Deliver high quality customer service and exceed satisfaction goals by reducing customer complaints * Complaints Resolve issues and complaints from customers; escalate issue when outside authority * Custody 2nd Custodian of Cash area, along with required tasks, e.g. ATM refurbishment, cash reconciliation, etc * Customer transactions Supervise CSRs in customer transactions, ensure transactions are promptly logged and documents completed * Work supervision Supervise all CSR's daily activities. * Corporate governance Ensure all activities comply with corporate governance \& regulatory/legal frameworks * Compliance \& AML: AML duties for opening accounts /update KYC … etc. Experience * Minimum of 5 years in a branch role, typically CSR * Sales experience * Experience of handling and customer transactions and requests

جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt

Negotiable Salary

Indeed

Budgeting Section Head

#### **Job Description** * The budgeting Section Head is responsible for managing and overseeing the preparation and analysis of financial reports at both the consolidation and subsidiary levels. This role requires a strong focus on financial reporting, variance analysis, and ensuring the accuracy and completeness of financial data across the group * Financial Reporting and Analysis: * Prepare detailed month\-over\-month (MOM) analysis for both consolidation and subsidiary levels. * Ensure consistency in budget preparation across subsidiaries and divisions / ensuring financial accuracy, strategic allocation of resources, and compliance with financial policies. * Ensuring that spending aligns with the organization's financial plans, constraints and budgeted figures. * Compare actual financial results with budgeted figures and provide insights. * Update rolling forecasts on a monthly basis * Present financial reports and respond to questions regarding budget details from executive management and other stakeholders. * Support initiatives aimed at improving financial processes and implementing changes to achieve efficiency and the company's objectives. * Implement and support new financial reporting systems and tools, such as the Hyperion planning system. * Follow up all HSE instructions. * Coach, develop, motivate, monitor, and follow up on team members’ performance, ensuring high productivity and skills development. * Participate in the identification and recruitment of key talents for the reporting team. * Lead, guide, and assist direct reports to perform their operations according to set policies and procedures. * Set performance objectives, provide necessary support, evaluate/appraise the team, and provide regular feedback on performance. #### **Personal Skills** * Excellent communication, interpersonal skills including time management skills. * Strong analytical skills, strong work ethic and detail orientated * Excellent report writing skills * Risk management experience. * Advanced proficiency in Excel and Oracle. * Ability to create and give presentations to executive management * Excellent problem\-solving skills * Excellent command of English #### **Technical Skills** * B.Sc. in Accounting. * CMA, MBA or CPA is a plus * 7\-9 years of experience in a relevant position is preferred. * Knowledge and understanding of general Financial, Accounting (IAS) and Business principles #### **Education** B.Sc. in Accounting #### **Job Details** Job Location Cairo, Egypt Company Industry System Integrator Company Type Employer (Private Sector) Job Role Accounting/Banking/Finance Employment Status Full time Employment Type Employee Job Division Finance Budget, Planning \& Consolidation #### **Preferred Candidate** Career Level Management Years of Experience Min: 7 Max: 9

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Senior T24 Application Support Engineer64311012697729126

Indeed

Senior T24 Application Support Engineer

**About us:** At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting\-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others. Our expertise in IT solutions development and on\-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth. Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges. **About the Client:** Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking. With a global presence through over 50 branches and correspondents, they serve a diverse and dynamic clientele. As part of their ongoing digital and infrastructure transformation journey, the bank is scaling its core banking support teams to ensure 24/7 system reliability, performance, and innovation. **Role Overview:** We’re hiring a **Senior T24 Application Support Engineer** with 5\+ years of hands\-on experience supporting the Temenos T24 core banking system in live environments. The ideal candidate has strong expertise across AA, FT, LD, and other key modules, with proficiency in both functional troubleshooting and technical analysis (COB, Enquiries, OFS, jBASE). You will be responsible for resolving critical incidents, supporting daily operations, and ensuring system stability across all environments. This is a **hybrid role (1–3 days onsite/week)** based in **New Cairo**, with **USD\-based compensation** and a **1\-year contract** through **Xenon7**. ### **✅ Responsibilities** * Provide Level 2/3 production support for Temenos T24 and related integrations. * Monitor COB (Close of Business), batch operations, and system health checks. * Analyze and troubleshoot functional and technical issues in T24 modules (AA, FT, LD, MM, etc.). * Collaborate with business teams to understand user issues and provide resolution or escalation. * Investigate and debug jBASE/InfoBasic code, OFS messages, and performance logs. * Log and manage incidents in ITSM systems (ServiceNow, Remedy, etc.). * Coordinate with Temenos and third\-party vendors for patching, hotfixes, and issue resolution. * Participate in DR drills, COB testing, patch deployments, and environment refreshes. * Analyze recurring issues, identify root causes, and implement preventive measures. * Maintain documentation for incident resolutions and support procedures. **Requirements** * 5\+ years of T24 application support experience in production environments. * Strong knowledge of T24 core modules: FT, AC, AA, LD, MM, ST, Customer. * Experience with jBASE, InfoBasic, COB routines, Versions, Enquiries, OFS, and TAFJ platforms. * Familiarity with browser\-based T24 versions and integration APIs (IRIS, MQ, SOAP). * Competency with UNIX/Linux environments and shell scripting. * Understanding of ITIL principles, incident \& change management. * Strong analytical and debugging skills with the ability to perform under pressure. * Excellent verbal and written communication skills. * Willingness to be on\-call during COB/EOD operations and emergencies. * Background in banking operations (retail, corporate, or Islamic banking) is a plus. **Benefits** * Contract through Xenon7 for a leading bank in Egypt * Competitive Salary * Hybrid working model from New Cairo offices * Long\-term project with potential for renewal * Fast\-paced, stable, and innovation\-driven environment

جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt

EGP 1/hour

Digital Solutions Sales Manager64311012614273127

Indeed

Digital Solutions Sales Manager

Müller\`s Solutions is looking for an experienced and results\-oriented Digital Solutions Sales Manager to join our growing team. In this role, We are seeking a motivated Digital Solutions Sales Manager to drive business growth across multiple regions.The ideal candidate has experience in one or more digital solution domains such as ERP systems (SAP, Oracle, Microsoft, Temenos), enterprise content management (OpenText), IT operations and service management (BMC Software), AI technologies, managed services, and integration platforms (Boomi). You will manage the full sales cycle — from prospecting and relationship building to solution presentation and deal closure — working closely with technical and delivery teams to bring value\-driven solutions to our clients. ### **Key Responsibilities:** * Develop and execute a comprehensive sales strategy for the digital solutions portfolio. * Identify potential clients and engage with them to understand their needs and challenges. * Prepare and deliver persuasive presentations and proposals that align with client requirements. * Manage the entire sales cycle from prospecting to closing deals. * Collaborate with marketing and product teams to develop effective go\-to\-market strategies. * Provide insightful feedback to enhance product offerings based on client interactions and market trends. * Achieve and exceed sales targets, contributing to the overall growth of Müller\`s Solutions. * Build and maintain long\-term relationships with clients to foster loyalty and repeat business. **Requirements** * + Over 5 years of experience in sales related to digital transformation, enterprise software, or IT managed services. + Proficiency in one or more of the following domains: + ERP and Core Banking Systems, including SAP, Oracle, and Temenos + Enterprise Content Management systems such as OpenText + IT Operations \& Service Management tools like BMC Software + AI and Automation Solutions + Managed IT or Cloud Services + Integration Platforms, including Boomi, MuleSoft, etc. **Benefits** Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Temenos Transact Functional Consultant64311012630145128

Indeed

Temenos Transact Functional Consultant

Müller's Solutions is seeking a skilled Temenos Transact Functional Consultant to join our team to to play a pivotal role in the implementation, customization, and support of our Temenos Transact (formerly T24\) core banking system. he ideal candidate will bridge the gap between business needs and technical solutions, ensuring the platform is configured to optimize banking operations. You will be responsible for analyzing business processes, gathering requirements, and delivering functional solutions that meet the highest standards of quality and efficiency. **Responsibilities:** * Requirement Analysis \& Solution Design: Collaborate with business stakeholders, product owners, and end\-users to gather, analyze, and document business requirements. * Functional Configuration: Configure and customize the Temenos Transact system to meet specific business needs across various modules (e.g., Retail Banking, Deposits, Lending, Payments, Treasury). * Module Expertise: Provide deep functional expertise in key Temenos Transact domains such as: * Retail \& Corporate Banking: Account creation, Customer Information, Transactions. * Debits: Savings, Current, and Term Deposit accounts. * Customization \& Development: Work closely with technical teams to specify and validate the development of customizations, including new fields, versions, menus, and routines using Temenos TAFC/TAFJ. * Testing \& Quality Assurance: Lead and participate in system testing cycles—including Unit Testing, SIT (System Integration Testing), and UAT (User Acceptance Testing)—to ensure solutions are fit for purpose. * Implementation \& Support: Support the end\-to\-end implementation lifecycle, including data migration, go\-live, and post\-production support. Troubleshoot and resolve functional issues. * Training \& Documentation: Create detailed functional specification documents, configuration guides, and user manuals. Conduct training sessions for end\-users and key stakeholders. * Best Practices: Advocate for and implement Temenos best practices and standards in all project phases. **Requirements** **Requirements:** * Bachelor's degree in Finance, Information Technology, or a related field. * Experience with Temenos Data Migration tools (e.g., TEMENOS Data Migration Studio). * Familiarity with the TAFJ (Temenos Application Framework for Java) environment and ability to interact effectively with technical developers. * A minimum of 5 years of experience with Temenos Transact or similar banking software solutions. * Strong understanding of banking operations and financial services is essential. * Experience with Temenos product configurations, functional specifications, and user documentation. * Excellent analytical skills to understand and address client needs effectively. * Strong communication and interpersonal skills to collaborate with clients and team members. * Ability to manage multiple tasks and deliver results in a time\-sensitive environment. * Temenos certification or equivalent training is a plus. * Bachelor’s degree in Finance, Business Administration, Computer Science, or a related field. **Benefits** Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

AI Business Development Specialist64311012646018129

Indeed

AI Business Development Specialist

Müller's Solutions is seeking an innovative and driven AI Business Development Specialist to join our rapidly growing team. In this role, you will focus on identifying new opportunities within the Artificial Intelligence sector, driving adoption of AI solutions, and expanding our market presence. Your expertise in AI technologies, combined with your passion for business development, will allow you to engage effectively with clients, understand their unique challenges, and present tailored AI\-driven solutions to enhance their operations. You will play a vital role in building relationships and promoting our offerings in this cutting\-edge field. ### **Key Responsibilities:** * Identify and pursue new business opportunities in the AI domain. * Build and maintain strong relationships with existing and prospective clients. * Conduct market research to stay updated on AI trends and competitive landscape. * Develop and deliver presentations that effectively articulate the value and benefits of AI solutions. * Collaborate with technical teams to align AI solutions with client requirements. * Prepare strategic proposals and negotiate contracts with clients. * Track and report on business development metrics and adjust strategies as needed. * Represent Müller's Solutions at industry conferences and networking events to promote our AI services. **Requirements** * **About Us** * At Müller Solutions, we believe **AI is reshaping industries**. From government digital transformation to retail, energy, and financial services, our mission is to help organizations unlock the full potential of **AI consulting and AI\-powered solutions**. With strong presence across Saudi Arabia, UAE, Egypt, and Germany, we are building the next wave of **AI\-driven growth in the region**. * **The Opportunity** * We are looking for an ambitious and dynamic **AI Business Development Manager** who will become the **face of our AI practice in Saudi Arabia**. This role goes beyond sales—it’s about **shaping conversations with executives, spotting opportunities where AI can transform businesses, and driving deals from idea to reality**. * If you are passionate about **AI, innovation, and business growth**—this role is for you. * **What You’ll Do** * + Champion Müller Solutions’ **AI services and solutions** in the Saudi and GCC markets. + Identify, pitch, and close opportunities across industries (Government, Energy, Retail, Banking, Manufacturing). + Act as a trusted advisor to clients on how **AI can solve their toughest challenges**. + Collaborate with our AI consultants and delivery teams to design winning solutions. + Represent Müller Solutions at events, conferences, and client workshops. + Consistently achieve and exceed growth targets. * **What We’re Looking For** * + **Saudi National** (priority for this role). + 4\+ years’ experience in **business development or solution sales** within technology, digital transformation, or consulting. + Strong understanding of **AI technologies** (Machine Learning, NLP, Computer Vision, Generative AI) and ability to communicate their business impact. + Proven track record of closing deals and building client relationships. + Strong communication, negotiation, and presentation skills. + **Bilingual** (Arabic \& English). + A proactive, entrepreneurial mindset with passion for **innovation and growth**. **Benefits** Why Join Us: * + Competitive **salary \+ performance\-based incentives**. + Be part of a **fast\-growing AI consulting leader** in the MENA region. + Work on **high\-impact projects** with governments and top enterprises. + Career growth opportunities in **AI and digital transformation leadership**. + Collaborative, innovative, and entrepreneurial culture.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Indeed

UKCC Agent

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019\-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video\-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of **UKCS Agent** **Principal responsibilities** **Impact on the Business** * Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. * Delivers what is promised in line with customer expectations * Offers value added products and services based on customer needs analysis and ensures customer understanding of those products **Customers / Stakeholders** * Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications * Generating customer loyalty through strong knowledge of key products and services * Owns and resolves issues and understands how and when to escalate **Leadership \& Teamwork** * Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values * Values diversity amongst team **Operational Effectiveness \& Control** * Knowledge of Group compliance, Operational Risk and SOX (Sarbanes\- Oxley Requirements) for RBWM Centres * Maintains HSBC internal control standards * Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres **Requirements*** Must be university graduate in any discipline * Must be proficient language(s) required by the process * Open to working flexible shifting schedules * Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development * Takes pride in delivering what is promised in line with the customer and service expectations * Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order * Ability to work in a high\-volume, fast paced environment is required * Proficiency with personal computers and basic software packages and specialised applications * Excellent communication skills and is polite and friendly at all times * Displays patience and empathy Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role. **You’ll achieve more when you join HSBC.** HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. **\*\*\*Issued B****y HSBC Electronic Data Processing (Egypt) Private LTD\*\*\*** HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. \*\*\*Issued By HSBC Electronic Data Processing (Egypt) Private LTD\*\*\*

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Operations Team Leaders643110125661461211

Indeed

Operations Team Leaders

### **Description** Tabby is looking for an Operations Team Leader who is observant, goal\-oriented, analytical, accountable, dynamic, and people\-oriented. We want to collaborate with you if you want to establish a rewarding career and are certain that you have the abilities and experience to help us succeed! The ideal applicant enjoys interacting with others and proactively resolving problems. As part of service delivery, you will be in charge of managing customer deliverables, process maintenance and improvement, and people management. You will be responsible for identifying methods to improve our customer experience, and you should have an extensive understanding of customer engagement channels as well as experience in a related business. A top\-tier customer experience leader will have expertise that results in exceptional customer relationship management and a strong brand image. ### **Key Responsibilities** **Responsibilities:** * Work closely with the team, motivating and coaching them. * Facilitate meetings with supervisors to discuss performance issues and provide feedback on progress. * Participate in Quality monitoring. * Manage a performance improvement routine, set priorities, and improve procedures toward achieving SLAs * Ensure training and development plans are maintained for all team members. * Use company methodology, team input, and initiative to ensure attendance and retention targets are achieved. * Manage the fair and consistent application of performance management and disciplinary measures as necessary. * Support the Operations Manager in highlighting operational risks and areas for improvement. * Lead and inspire a team to deliver excellent levels of individual/team performance and customer satisfaction. * Support the Head of Operations to deliver business targets and objectives and create a performance\-oriented culture. * Keep up to date with any industry changes affecting the business and relay this knowledge back to the team. * Work with the management team to identify and deliver positive change and business efficiencies. * Deliver the allocated part of the operation within agreed budgets, service levels, and business targets. * Escalate any appropriate problems to senior management. ### **Skills, Knowledge \& Expertise** **Requirements:** * Analytical mindset, * Creative thinking * Demonstrated success in the CS management field. * Bachelor’s degree or higher qualification in a relevant discipline * Fluency in English (your English level must be B2 or higher) * Coaching and communication skills * Minimum of 2 years of experience within a contact center environment as a Team Manager * Strong coaching and people\-development skills * Ability to deal with demanding customers and escalations. * Energetic and motivating individual * Flexibility with working in an onsite setting **Would be a plus:*** Experienced with financial services, investment, banking, insurance, and similar industries * COPC knowledge * Report development ### **Job Benefits** .### **About Tabby** Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in\-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised \+$1 billion in equity and debt funding from global and regional investors.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Indeed

Operation Specialist

An operations specialist is a professional responsible for optimizing daily activities within a company by analyzing workflows, improving processes, and managing resources. Their duties can include streamlining operations, coordinating between departments, ensuring quality standards, and resolving issues to increase efficiency and productivity. The specific tasks vary by industry and can range from administrative support and budgeting in an office to managing supply chain logistics in manufacturing or handling customer accounts in banking. Key responsibilities * **Process improvement:** Analyzing and optimizing workflows, recommending new procedures, and implementing changes to increase efficiency and reduce costs. * **Coordination:** Liaising between different departments to ensure alignment with company goals and smooth execution of daily activities. * **Performance monitoring:** Tracking operational data, creating performance reports, and ensuring compliance with quality standards and regulations. * **Problem\-solving:** Identifying and resolving bottlenecks and other operational issues, often requiring a mix of analytical and practical skills. * **Resource management:** Overseeing aspects like inventory, supply orders, and project management to support daily operations. Job Type: Full\-time

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Frontend Principal Engineer (Angular)643110125982731213

Indeed

Frontend Principal Engineer (Angular)

**About us:** At Xenon7, we collaborate with global enterprises and forward\-thinking startups to deliver innovative, high\-impact technology solutions. Our expertise spans across Web, Data, AI, Infrastructure, and enterprise\-scale platforms. By combining deep technical knowledge with agile delivery, we empower our clients to drive digital transformation, scale operations, and achieve sustainable growth. Whether enabling leading banks or disruptive startups, our mission is to provide advanced, future\-ready solutions that solve today’s most complex challenges. **About the Client:** Join one of Egypt’s leading financial institutions, recognized for its comprehensive suite of banking services, including Retail, Corporate, and Islamic Banking. With a growing footprint and a strong focus on innovation, the bank is investing heavily in digital transformation initiatives to modernize its platforms and enhance customer experiences. This is an opportunity to be part of a cutting\-edge journey where technology and banking converge at scale. **About the Role** * We are seeking an experienced and technically strong Frontend Lead (Angular) to join one of our leading banking clients in Egypt. The ideal candidate will have a proven track record of leading large or multiple frontend teams, driving technical excellence, and contributing to the architectural vision of large\-scale, enterprise\-grade web applications. * This is a hybrid, full\-time position, offering the opportunity to work on cutting\-edge projects within a highly collaborative and innovative environment. * The client’s long\-term plan includes transitioning this role into a staff position. **Key Responsibilities** * Lead and manage a large frontend engineering team (15\+ members) or multiple squads. * Provide technical leadership in architecture, system design, and best practices for scalable frontend applications. * Drive adoption of modern Angular (v17\+) frameworks, TypeScript, RxJS, and design system principles. * Partner closely with backend, design, and product teams to define and deliver robust and high\-quality software solutions. * Review, refactor, and optimize existing codebases for performance, maintainability, and security. * Establish and enforce code standards, architectural guidelines, and design patterns. * Conduct technical interviews, code reviews, and mentorship for team members to ensure technical growth and hiring excellence. * Act as a key decision\-maker in frontend technical architecture and framework selection. * Collaborate with stakeholders and senior management to align frontend strategy with business goals. **Requirements** * Excellent management and leadership skills — proven experience leading a large team (15\+ developers) or multiple development teams. * Strong technical expertise in frontend architecture and system design using Angular. * Deep knowledge of Angular 17\+ (or recent versions) and TypeScript. * Proficiency in RxJS, state management, and modular architecture. * Hands\-on experience with Design Patterns and Design Systems. * Previous experience conducting technical interviews, mentoring engineers, and building high\-performing teams. * Excellent communication skills and ability to collaborate cross\-functionally with backend and product teams. * Experience in the banking or financial domain is a plus. * Bachelor’s degree in Computer Science, Software Engineering, or related field (preferred). **Benefits** * **Attractive, market\-leading salary package** * **Clear career advancement path with professional development opportunities** * **One\-year contract with Xenon7, presenting a significant opportunity for renewal.**

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Senior Security Architect (Banking)643110124893451214

Indeed

Senior Security Architect (Banking)

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100\+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation \& Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food \& manufacturing. * Ensure cybersecurity designs for systems and networks with multilevel security requirements * Ensure that acquired or developed system(s) and architecture(s) are consistent with organization's cybersecurity architecture guidelines. * Perform security reviews, identify gaps in security architecture, and develop a security risk management plan * Provide input on security requirements to be included in statements of work and other appropriate procurement documents. * Provide input to the Risk Management Framework process activities and related documentation * Define and document how the implementation of a new system or new interfaces between systems impacts the security posture of the current environment. * Evaluate security architectures and designs to determine the adequacy of security design and architecture * Analyze user needs and requirements to plan architecture. * Determine the protection needs (i.e., security controls) for the information system(s) and network(s) and document appropriately * Manage application security framework improvements * Implements tools and strategies to ensure the successful implementation of the Application Security Program * Communicates effectively with lines of business and clients to address complex information security issues. * Reviews documentation created by team members and peers to provide constructive feedback. * Prepares and reviews activity reports as requested by management. * Develops and ensures services in response to various risks and threats. * Review state\-of\-the\-art technology solutions and innovative information security management techniques to safeguard organizational assets. * Ensure RTB (Run The Bank) and CTB (Change The Bank) activities are meticulously planned, including operational continuity, resource allocation, and compliance for RTB, and detailed project management, risk assessment, and change control for CTB. Coordinate with cross\-functional teams to integrate and execute these activities effectively Requirements * Bachelor's Degree or post graduate degree from computer science or equivalent field * 14\+ years of experience in security architecture with threat modeling and architecture review. * Professional security certifications such as CISSP, CCSP, ISSAP (at least one) is good to have. * Deep understanding of technologies and architecture in a highly scalable and available set\-up. * Deep understanding \& expertise with highly transactional, large relational and complex systems * Above 12 years of experience with technology depth as well as good people skills * Exposure to the Application Security Vulnerabilities (OWASP Top 10\) * Good Knowledge and familiarity with Operating system administration – Windows \& Linux Benefits * Hybrid working model * 25 percent in USD * Social and medical insurance * Transportation and Transportation allowance * Internet package

35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt

Negotiable Salary

Senior Java Solution Architect Banking|Fintech643110125075211215

Indeed

Senior Java Solution Architect Banking|Fintech

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100\+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation \& Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food \& manufacturing. **Primary Responsibilities and Accountabilities are:** To be a single point of contact (SPOC) as solution lead in engaging stakeholders (Internal to the bank), understanding their requirements, managing their demand and delivering an economically well assessed solution to the business problem in a timely manner. Develop and maintain strong customer (internal) relations ensuring ''Customers for Life'' relationship with “Go Extra Mile” attitude. Analyze enterprise business context (trends and business strategy), as well as change requirements in other Enterprise Architecture (EA) viewpoints, to derive the future state for the specified domain area by considering the entire application portfolio covering the domain and defining a roadmap for the optimization. This includes defining the technology domains (covering servers, storage, network, OS, Database, Application Servers, Web Servers, Application Development Environment, Testing, etc.,), standards, principals, guidelines and design patterns \& models that guide technology decisions for the given business problems for the enterprise. Define high\-level migration plans to address the gaps between the current and future state of business capabilities, technology, application and data across the enterprise, typically in sync with the IT budgeting or other capital planning processes to assess viabilities of initiatives. Lead the analysis of the current business capabilities (enabled through applications), technology environment to detect critical deficiencies and recommend solutions for improvement. In addition, lead the analysis of technology industry and market trends to determine their potential impact on the enterprise as well as on the technology. Provide leadership role and guidance to solution team in assessing various solution options innovatively and facilitate in recommending most economical solution for the given business problem. Provide leadership guidance with designing the governance activities associated with ensuring architecture compliance. Oversee or consult on technology implementation and modification activities (for example, projects), particularly for new or shared application/infrastructure solutions. Consult on application or infrastructure development projects to harmonize systems or infrastructure and identify when it is necessary to modify the EA to accommodate immediate or future project needs. Oversee and facilitate the research, evaluation and selection of business applications, hardware (servers, storage and network) and software technology and product standards (like OS, Database, Application servers, Web servers, etc.), as well as the design of standard configurations. Conduct market research and provide high\-level capabilities, solution approach (Build / Buy decision) and costing (mostly through leveraging industry \& technology research \& RFI/RFP/RFQ process). Conduct various assessment like Solutions options, Normalization of functions \& features (Like license, etc., Off\-premise vs On\-premise, etc.), articulate key functional, technical, IT operational, vendor support, etc., among the solution providers. Deliver solution design and costing for the bank level new initiatives (mostly through RFP process) for an optimal solution to enable stakeholders to prepare a viable business case to seek funding from ITC. Identify the organizational impact (for example, on skills, processes, structures and culture) and financial impact of the EA. Document necessary EA design and analysis work, possibly including project postmortem documentation and metric collection. Conduct technical peer revie Requirements Minimum of 5 years of architecture, solution design and implementation experience in IT, with a deep knowledge in a minimum of 2 years of the following business and technical disciplines in banking applications, network design, application development, middleware, servers and storage, database management, and operations SKILLS Required Knowledge and Skills Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation Strong leadership skills Excellent analytical and technical skills Strong written and verbal communication skills Excellent planning and organizational skills Ability to understand the long\-term ("big picture") and short\-term perspectives of situations Ability to estimate the financial impact of EA alternatives Ability to apply multiple technical solutions to business problems Ability to quickly comprehend the functions and capabilities of new technologies Knowledge of many aspects of an EA technology domains (Various Server Technologies, Storage, Network and Software Stacks like OS, Application Servers and Database, etc.,) Knowledge and experience in various infrastructure related optimization methods like virtualization, cloud computing, shared services, etc., Knowledge and experience in various legacy and modern application development languages/environments/SDK, Frameworks, IDEs, testing, etc., Basic knowledge of financial models and budgeting

35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt

Negotiable Salary

Senior Java Solutions Architect (Banking Experience)643110124055071216

Indeed

Senior Java Solutions Architect (Banking Experience)

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100\+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation \& Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food \& manufacturing. **Primary Responsibilities and Accountabilities are:** To be a single point of contact (SPOC) as solution lead in engaging stakeholders (Internal to the bank), understanding their requirements, managing their demand and delivering an economically well assessed solution to the business problem in a timely manner. Develop and maintain strong customer (internal) relations ensuring ''Customers for Life'' relationship with “Go Extra Mile” attitude. Analyze enterprise business context (trends and business strategy), as well as change requirements in other Enterprise Architecture (EA) viewpoints, to derive the future state for the specified domain area by considering the entire application portfolio covering the domain and defining a roadmap for the optimization. This includes defining the technology domains (covering servers, storage, network, OS, Database, Application Servers, Web Servers, Application Development Environment, Testing, etc.,), standards, principals, guidelines and design patterns \& models that guide technology decisions for the given business problems for the enterprise. Define high\-level migration plans to address the gaps between the current and future state of business capabilities, technology, application and data across the enterprise, typically in sync with the IT budgeting or other capital planning processes to assess viabilities of initiatives. Lead the analysis of the current business capabilities (enabled through applications), technology environment to detect critical deficiencies and recommend solutions for improvement. In addition, lead the analysis of technology industry and market trends to determine their potential impact on the enterprise as well as on the technology. Provide leadership role and guidance to solution team in assessing various solution options innovatively and facilitate in recommending most economical solution for the given business problem. Provide leadership guidance with designing the governance activities associated with ensuring architecture compliance. Oversee or consult on technology implementation and modification activities (for example, projects), particularly for new or shared application/infrastructure solutions. Consult on application or infrastructure development projects to harmonize systems or infrastructure and identify when it is necessary to modify the EA to accommodate immediate or future project needs. Oversee and facilitate the research, evaluation and selection of business applications, hardware (servers, storage and network) and software technology and product standards (like OS, Database, Application servers, Web servers, etc.), as well as the design of standard configurations. Conduct market research and provide high\-level capabilities, solution approach (Build / Buy decision) and costing (mostly through leveraging industry \& technology research \& RFI/RFP/RFQ process). Conduct various assessment like Solutions options, Normalization of functions \& features (Like license, etc., Off\-premise vs On\-premise, etc.), articulate key functional, technical, IT operational, vendor support, etc., among the solution providers. Deliver solution design and costing for the bank level new initiatives (mostly through RFP process) for an optimal solution to enable stakeholders to prepare a viable business case to seek funding from ITC. Identify the organizational impact (for example, on skills, processes, structures and culture) and financial impact of the EA. Document necessary EA design and analysis work, possibly including project postmortem documentation and metric collection. Conduct technical peer revie Requirements Minimum of 5 years of architecture, solution design and implementation experience in IT, with a deep knowledge in a minimum of 2 years of the following business and technical disciplines in banking applications, network design, application development, middleware, servers and storage, database management, and operations Benefits * 50 Percent of the Salarly in USD * Social and medical insurance * Transportation * Internet package

35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt

Negotiable Salary

Senior Oracle Database Developer643110124247061217

Indeed

Senior Oracle Database Developer

Senior Database Developer designs, develops and monitors Oracle \& Microsoft SQL Server Database applications to support bank e\-Channels services and other Business requirements. He develops new services according to the agreed design and maintain current services. He translates software requirements into concise and robust programming code. Designing, developing and monitoring all Oracle \& Microsoft SQL Server Database objects and applications to meet the Business requirements Understanding design documents/ Clarifying precisely what actions the application is intended to perform in order to design stable, reliable and effective databases Adapting current applications to new requirements, as necessary/Combining all elements of the application and testing it/ Testing sample data\-sets to check that output from the application works as intended Ensure all database programs meet Business requirements and performance requirements Liaise with developers to improve applications and establish best practices Working as part of a team, which may be established purely for a particular project, to write a specific section of the application Analysing and tuning the application performance/ Investigating, analysing and documenting reported defects Creating and tracing test cases and problem scenarios to locate and maintain sources of problems Creating and maintaining technical documentation using defined technical documentation templates Writing detailed operational documentation for the operation of the application by users and operators Consulting manuals, periodicals and technical reports to learn new ways to develop applications programs and maintain existing skills and knowledge Requirements At least 3 years of experience in Oracle \& Microsoft SQL Server database development tools To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skills required. Strong understanding of Oracle \& Microsoft SQL Server RDBMSs development methodologies and approaches Proven hands\-on technical experience with Oracle \& Microsoft SQL Server development tools used in the relevant technical area Knowledge of core banking systems applications and other ERP systems Excellent problem\-solving skills Learning existing systems and ability to modify them Oracle Apex Experience

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Indeed

Senior Java Developer

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100\+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation \& Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food \& manufacturing. Requirements Bachelor's Degree in Computer Science or equivalent. 8\+ years of experience as a Java Developer. Proficient in Java SE, Spring Framework, Spring Boot, and JavaScript frameworks (jQuery, Angular, ReactJS). Experience with JPA, JUnit, Selenium, Mockito, Maven, Git, Docker, RabbitMQ, Redis, and SQL Server (T\-SQL). Proficient in front\-end development with HTML5, CSS, Node.js, NPM, Angular v2\+, and TypeScript. Knowledge of OAuth, OpenID Connect, core banking systems, ERP systems, and Linux. Strong problem\-solving, communication, and design skills. Experience with application development methodologies and working in small/medium\-sized teams. Proficient in English with good interpersonal and communication skills. Benefits Hybrid working model Social and medical insurance Transportation Salary 25% in USD

35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt

Negotiable Salary

Senior Database Developer (Apex)643110124574731219

Indeed

Senior Database Developer (Apex)

Designing, developing and monitoring all Oracle \& Microsoft SQL Server Database objects and applications to meet the Business requirements Understanding design documents/ Clarifying precisely what actions the application is intended to perform in order to design stable, reliable and effective databases Adapting current applications to new requirements, as necessary/Combining all elements of the application and testing it/ Testing sample data\-sets to check that output from the application works as intended Ensure all database programs meet Business requirements and performance requirements Liaise with developers to improve applications and establish best practices Working as part of a team, which may be established purely for a particular project, to write a specific section of the application Analysing and tuning the application performance/ Investigating, analysing and documenting reported defects Creating and tracing test cases and problem scenarios to locate and maintain sources of problems Creating and maintaining technical documentation using defined technical documentation templates Writing detailed operational documentation for the operation of the application by users and operators Consulting manuals, periodicals and technical reports to learn new ways to develop applications programs and maintain existing skills and knowledge Requirements QUALIFICATIONS Bachelor's Degree required in Computer Science or equivalent (a combination of education and experience will be considered). High level of Arabic and English interpersonal skills and communication skills both written and oral. EXPERIENCE At least 5 years of experience in Oracle \& Microsoft SQL Server database development tools SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skills required. Strong understanding of Oracle \& Microsoft SQL Server RDBMSs development methodologies and approaches Proven hands\-on technical experience with Oracle \& Microsoft SQL Server development tools used in the relevant technical area Knowledge of core banking systems applications and other ERP systems Excellent problem\-solving skills Learning existing systems and ability to modify them

35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt

Negotiable Salary

Security Architect-Consultant (Banking)643110124730901220

Indeed

Security Architect-Consultant (Banking)

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100\+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation \& Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food \& manufacturing. Design and implement application control frameworks and secure architectural patterns. Develop and apply methodologies for application control risk assessments. Architect solutions to mitigate application vulnerabilities and enhance resilience. Align application controls with regulatory requirements (e.g., PCI DSS, NIST 800\-53, ISO 27001\). Drive the development and execution of application control frameworks in collaboration with vendors. Design application control patterns to meet audit and compliance standards. Architect automated frameworks for continuous application control assessments. Provide regular reporting to line manager on control effectiveness and gaps Navigate a complex and evolving IT environment, integrating security measures across diverse systems and technologies while adapting to emerging threats and changes in regulations. Ensure that all security initiatives align with the organization’s overall strategy and risk management objectives. Security frameworks such as NESA, CIS, NIST, SOC2, ISO Ability to do issue analysis and root cause of all problems Contributes on policy preparation, regulation applicability, scoping and control decision. Prepares Cybersecurity controls design for IS solutions Requirements * Bachelors or post graduate degree in Computer Science or equivalent field * 8\+ years Information Security experience with minimum 5 years in managing Application control assessment, vulnerability and architecture designs * Minimum 1 Certifications in CISSP, CCSK, CCSP, Azure Security * In\-depth knowledge of regulatory standards such as PCI DSS, NESA, RBI, and international compliance requirements. * Experience instituting organizational change with respect to security * Good knowledge in various cloud platforms like Azure, AWS, OCI. Benefits * 25 percent of the Salary in USD\- * Hybrid Working model * Social and Medical insurance * Transportation and Transportation allowance * Internet Package

35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt

Negotiable Salary

Associate Vice President, Service Delivery and Services643110123526431221

Indeed

Associate Vice President, Service Delivery and Services

**Associate Vice President, Service Delivery and Services** **Reports to:** Senior Vice President, Site Delivery and Services. **Direct reports**: Site Operations, Operations Support, Talent Acquisition, HR Operations, Workplace Solutions, IT Site Support. **About the Company** --------------------- A global customer\-experience (CX) and business process outsourcing leader with a broad international footprint across the Americas, Asia\-Pacific, Australia and Europe. The company delivers omnichannel CX, BPO and digital solutions — including CX strategy, technology, analytics and work\-at\-home/resiliency services — for sectors such as telecommunications, retail, banking, travel and healthcare. The company guided by a people\-centric culture (their motto “TEAM is MoRe” — Trust, Excellence, Accountability, Malasakit, Innovation, Meritocracy, Respect) and emphasizes continuous improvement, security and client partnership to drive measurable outcomes for customers. **Job Overview** ---------------- **The Associate Vice President, Service Delivery and Services** will lead and own site\-level service performance across multiple functions (site operations, operations support, HR operations, talent acquisition, workplace solutions and IT site support). This senior leadership role is accountable for service excellence, operational optimization, people management, and financial stewardship. The role reports to the Senior Vice President, Site Delivery and Services, and partners closely with internal corporate functions and external stakeholders to deliver client\-centric, data\-driven outcomes and scalable service models. **Location \& Working Pattern:** Office\-based; 5 days a week; shifting schedules as required by operational needs. **Key Responsibilities** ------------------------ **Strategy \& Performance** * Define and execute site\-level service delivery strategy aligned with corporate goals and client requirements. * Own SLAs, KPIs and performance dashboards; ensure targets are met or exceeded through continuous improvement and corrective action. * Drive service optimization, upsell opportunities and operational scalability using data\-driven insights. **Operations \& Delivery** * Oversee site operations and operations support to ensure consistent, high\-quality delivery across multi\-site and multi\-client environments. * Implement and monitor contingency and business continuity plans to maintain uninterrupted service. * Ensure strict adherence to governance, compliance, and data privacy requirements. **People \& Culture** * Lead, coach and develop a high\-performing leadership team across direct reports (Site Operations, Operations Support, Talent Acquisition, HR Operations, Workplace Solutions, IT Site Support). * Implement workforce planning and capacity management practices to optimize FTE utilization and productivity. * Drive employee engagement, performance management, succession planning and talent development programs. **Client \& Stakeholder Management** * Maintain and strengthen relationships with key clients, government agencies and stakeholders to secure renewals, negotiate contracts and support business growth. * Act as executive sponsor for strategic client initiatives and escalations; present performance and improvement plans to senior client stakeholders. **Financial Stewardship** * Own P\&L responsibility for the site(s): forecasting, cost control, margin improvement and revenue optimization. * Identify cost\-efficiency opportunities and lead initiatives to improve profitability while maintaining service quality. **Transformation \& Risk** * Lead transformation, process improvement and automation initiatives (Lean, Six Sigma, Agile approaches) to raise operational maturity. * Anticipate operational risks and design mitigation strategies (risk management and business continuity planning). * Oversee policy development and ensure timely senior management sign\-off and regulatory compliance. **Required Qualifications \& Experience** ----------------------------------------- **Education** * Bachelor’s degree in Business Administration, Business Management, or a related field. (Master’s degree preferred.) **Experience** * Minimum 10 years’ experience in the BPO / CX industry, with at least 3 years in a senior leadership role (Director / Head level or above). * Proven track record managing large\-scale global service operations, multi\-site environments, and multi\-client engagements. * Demonstrated P\&L ownership, financial forecasting and budget management experience. * Strong background with operational metrics, SLAs, KPIs and performance improvement methodologies. **Skills \& Competencies** * Strategic thinker with strong commercial acumen and data\-driven decision\-making skills. * Excellent leadership, stakeholder management, and executive communication skills. * Strong negotiation skills and experience in contract management / client commercial discussions. * Proficient in developing dashboards and using performance analytics to drive insights and actions. * High degree of composure, resilience and problem solving under pressure. **Preferred Certifications** * Lean Six Sigma (Green/Black Belt), PMP or Agile certification is preferred.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Indeed

HBEG - Contact Centre

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019\-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video\-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of **GSC HBEG** **CONTACT CENTRE** **Principal responsibilities** **Impact on the Business** * Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. * Delivers what is promised in line with customer expectations * Offers value added products and services based on customer needs analysis and ensures customer understanding of those products **Customers / Stakeholders** * Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications * Generating customer loyalty through strong knowledge of key products and services * Owns and resolves issues and understands how and when to escalate **Leadership \& Teamwork** * Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values * Values diversity amongst team **Operational Effectiveness \& Control** * Knowledge of Group compliance, Operational Risk and SOX (Sarbanes\- Oxley Requirements) for RBWM Centres * Maintains HSBC internal control standards * Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres **Requirements*** Must be university graduate in any discipline * Must be proficient language(s) required by the process * Open to working flexible shifting schedules * Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development * Takes pride in delivering what is promised in line with the customer and service expectations * Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order * Ability to work in a high\-volume, fast paced environment is required * Proficiency with personal computers and basic software packages and specialised applications * Excellent communication skills and is polite and friendly at all times * Displays patience and empathy Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role. **You’ll achieve more when you join HSBC.** HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. **\*\*\*Issued By** **HSBC Electronic Data Processing (EGYPT) Private LTD****\*\*\*** HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. \*\*\*Issued By HSBC Electronic Data Processing (Egypt) Private LTD\*\*\*

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Senior Microsoft D365 Developer643110123878421223

Indeed

Senior Microsoft D365 Developer

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100\+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation \& Strategic Outsourcing. Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food \& manufacturing. **Job Description:** Four years of experience in Microsoft Dynamics 365 CRM (On\-Premises) development. Proficiency in .NET, .NET Core, REST APIs, and full\-stack development. Ability to develop, customize, and configure Dynamics 365 to meet business needs. Experience creating custom workflows, plugins, and integrations using C\# and .NET frameworks. Expertise in integrating Dynamics 365 CRM with external systems and applications via REST APIs, web services, and middleware. Hands\-on experience with data migrations and upgrades within the Dynamics 365 ecosystem. Strong troubleshooting skills, particularly with integration and system functionality issues. Capability to work on both front\-end and back\-end components, ensuring seamless user experiences and robust backend performance. Proven ability to develop and maintain web applications using .NET Core, ASP.NET, JavaScript, and HTML/CSS. Ensuring solutions are optimized for performance, scalability, and security. Ability to prepare detailed technical documentation. Very good skills in using MSSQL Server. Familiarity with Azure DevOps (Boards, Work Items, Git Repository for codebase versioning). Ownership, a positive attitude, and the ability to work under pressure as part of a team. Experience in the banking or enterprise sector is preferred. **Preferred Certifications:** **Microsoft Certified:** Dynamics 365 Developer Associate **Microsoft Certified:** Azure Fundamentals or Developer Associate (optional)

35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt

Negotiable Salary

Data Center Management Technician643110123358741224

Indeed

Data Center Management Technician

Valleysoft \| Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006\. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor\-neutral and process\-oriented approach, coupled with operational maturity, ensures high\-quality and cost\-effective services for clients. **Job Purpose** Responsible for the hands\-on operation, maintenance, and monitoring of data center infrastructure to ensure the continuous availability and performance of IT systems. This role supports the physical and technical aspects of servers, networking equipment, power, and cooling systems, contributing to the overall reliability and efficiency of the data center. The technician works under the direction of data center management to troubleshoot issues, perform routine tasks, and maintain a secure and organized environment. **Job Description** 1\. **Equipment Maintenance**: Perform routine inspections, maintenance, and repairs on servers, networking hardware, and other data center equipment. **2\. Monitoring and reporting:** Report and monitor anomalies or performance issues to supervisors. \[HG1] **3\.** I**ncident Response**: Assist in troubleshooting and resolving hardware, connectivity, or environmental issues to minimize downtime. **4\. Installation and Decommissioning**: Install, configure, and decommission hardware, cabling, and infrastructure components as needed. **5\. Environmental Control**: Ensure optimal operation of power (e.g., UPS, PDU) and cooling systems (e.g., HVAC, CRAC units) to maintain a stable environment. **6\.** **Security Compliance**: Follow physical and digital security protocols to protect data center assets and ensure compliance with standards (e.g., ISO 27001\). **7\. Documentation:** Document and labeling accurate records of equipment inventory, maintenance activities, and incident reports. **8\. Team Support**: Collaborate with other technicians and IT teams to execute projects and maintain operational standards. **Policies, Processes \& Procedures** **9\.** Follow and implement all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. **Day\-to\-day Operations** **10\.** Follow the day\-to\-day operations related to own jobs in the department and preparing requested reports to ensure continuity of work. Ensure being innovative, initiative and recommend new approaches related to own jobs. **Compliance** **11\.** Comply with all relevant CBE regulations, banking laws, AML regulations and internal AAIB policies and code of conduct in order to maintain AAIB’s sound legal position and mitigate any potential risks. **Requirements** **Education**: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Information Technology, Electrical Engineering, or a related field is a plus. **Experience**: * 1\-3 years of experience in a data center, IT support, or technical maintenance role. * Hands\-on experience with hardware installation, cabling, or troubleshooting is preferred. **Technical Skills**: * Knowledge of server hardware (e.g., Dell, HP, Cisco) and networking equipment. * Familiarity with power systems (e.g., UPS, PDU) and cooling technologies (e.g., HVAC). * Basic understanding of operating systems (e.g., Windows Server, Linux) and diagnostic tools. * Ability to read and follow technical manuals, schematics, or wiring diagrams. **Soft Skills**: * Strong attention to detail and problem\-solving abilities. * Good communication skills for collaborating with team members and documenting work. * Ability to work in a fast\-paced, high\-pressure environment. **Certifications** (Preferred): CompTIA Server\+, Data Center Technician Certification (DCT), , ITIL Foundation.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Indeed

ASSISTANT TELLER

Description Job PURPOSE: To perform the operational functions related to cash area including cash/non\-cash transactions and provides a superior service level to all customers. KEY ACCOUNTABILITIES Operational Functions * Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance. * Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. * Process all the cash counter transactions accurately in accordance with the set objectives. * Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. * Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual. * Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs. * Adhere to the bank standards related to the average waiting \& serving time in addition to the productivity reports. * Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance. * Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to. * Check counterfeit currencies, checks and identities. Reporting * Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction \& to reach customer delight * Be attentive to any possible frauds and risks and provide customer feedback to direct supervision. * Deviations and exceptions reporting in branch monthly exception report in a timely manner Policies, Processes and Procedures * Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. * Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health \& safety procedures * Adhere to the bank clean desk policy Day\- to\-day operations * Follows the day\-to\-day operations related to own jobs in the concerned department to ensure continuity of work Compliance: * Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks." Qualifications Qualifications: * Bachelor’s degree of commerce, business administration, accounting or its equivalent * (0\-2\) Years of experience Skills * Good command of English and Arabic languages * Communication Skills * Problem Solving Skills * Service Oriented * Process Oriented * Adept in using basic software such as office, internet and e\-mail Primary Location: Egypt\-Cairo\-HELIOPOLIS BRANCH Work Locations: HELIOPOLIS BRANCH Job: Front Liner Organization: RETAIL \& COMMERCIAL BANKING Shift: Day Job Job Type: Full\-time Employee

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Indeed

TELLER

Description Job PURPOSE: To perform the operational functions related to cash area including cash/non\-cash transactions and provides a superior service level to all customers. KEY ACCOUNTABILITIES Operational Functions * Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance. * Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. * Process all the cash counter transactions accurately in accordance with the set objectives. * Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. * Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual. * Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs. * Adhere to the bank standards related to the average waiting \& serving time in addition to the productivity reports. * Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance. * Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to. * Check counterfeit currencies, checks and identities. Reporting * Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction \& to reach customer delight * Be attentive to any possible frauds and risks and provide customer feedback to direct supervision. * Deviations and exceptions reporting in branch monthly exception report in a timely manner Policies, Processes and Procedures * Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. * Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health \& safety procedures * Adhere to the bank clean desk policy Day\- to\-day operations * Follows the day\-to\-day operations related to own jobs in the concerned department to ensure continuity of work Compliance: * Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks." Qualifications Qualifications: * Bachelor’s degree of commerce, business administration, accounting or its equivalent * (0\-2\) Years of experience Skills * Good command of English and Arabic languages * Communication Skills * Problem Solving Skills * Service Oriented * Process Oriented * Adept in using basic software such as office, internet and e\-mail Primary Location: Egypt\-Cairo\-HELIOPOLIS BRANCH Work Locations: HELIOPOLIS BRANCH Job: Front Liner Organization: RETAIL \& COMMERCIAL BANKING Shift: Day Job Job Type: Full\-time Employee

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Personal Banker - Nasr City637017216625931227

Indeed

Personal Banker - Nasr City

Description **Sales \& Service** 1\. Provide customers with basic information on all Bank’s products/services to increase Customer awareness \& ensure a high level of quality service. 2\. Achieve assigned targets/volume/attrition/x\-sell for the branch in both assets and liabilities to ensure that targets are met through walk\-in, relationship building and depending of existing customer base as well as new to bank clients in a transparent \& ethical way 3\. Handle all account opening \& it’s related operations process including system input \& data entry. Track customers’ inflows and outflows and contact customers to seek information on reasons for unexpected patterns/behaviors to maintain better \-quality service level and meet set budgets. 4\. Ensure that every customer interaction is conducted as a superior service experience and in line with the defined CIB customer experience standards TAT and bank service indicators (including wait time, telephone timeliness, reply to customer queries and messages etc.) 5\. Handle customers’ queries and complaints and ensure effective closure of complaints within the set TAT\& SLA to reach customer satisfaction and loyalty while logging said complaints on CRM. 6\. Log on CRM all sales activities \& customer interactions. 7\. Act on CRM leads generation by contacting and converting opportunities within predefined TAT and conversion/contact rate. 8\. Execute sales plan that ensure performance efficiency vs. Target and exceed productivity benchmark. **Reporting \& Communication** 9\. Respond positively and diligently to colleagues and coordinate and communicate effectively with branch staff support units to ensure that concerned segment customers’ requests are processed timely and efficiently 10\. Introduce and promote alternate channels to customers to reduce traffic in branches to support achieving the digital offloading strategy 11\. Report any possible frauds and risks and provide customer feedback to direct supervisor to maintain high level of control 12\. Receive all relevant customer requests related to cheque book, credit \& debit cards, TDs, CDs..etc.. check their validity and send to related departments for completion Qualifications **Qualifications \& Experience** * Bachelor’s degree of commerce, business administration, accounting or its equivalent * For Personal Banker: Minimum 0 – 1 years of experience * For Senior Personal Banker: Minimum 2 \- 3 years of experience * Knowledge of all retail banking products and services is an asset **Skills** * Excellent command of English \& Arabic Languages * Communication skills * Customer and service oriented * Working under pressure * High sense of control Primary Location: Egypt\-Cairo\-NASR CITY BRANCH Work Locations: NASR CITY BRANCH Job: Front Liner Organization: RETAIL \& COMMERCIAL BANKING Shift: Day Job Job Type: Full\-time Employee

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

TELLER - Obour & Tenth of Ramadan Area637017216477471228

Indeed

TELLER - Obour & Tenth of Ramadan Area

Description Job PURPOSE: To perform the operational functions related to cash area including cash/non\-cash transactions and provides a superior service level to all customers. KEY ACCOUNTABILITIES Operational Functions * Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance. * Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. * Process all the cash counter transactions accurately in accordance with the set objectives. * Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. * Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual. * Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs. * Adhere to the bank standards related to the average waiting \& serving time in addition to the productivity reports. * Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance. * Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to. * Check counterfeit currencies, checks and identities. Reporting * Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction \& to reach customer delight * Be attentive to any possible frauds and risks and provide customer feedback to direct supervision. * Deviations and exceptions reporting in branch monthly exception report in a timely manner Policies, Processes and Procedures * Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. * Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health \& safety procedures * Adhere to the bank clean desk policy Day\- to\-day operations * Follows the day\-to\-day operations related to own jobs in the concerned department to ensure continuity of work Compliance: * Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks." Qualifications Qualifications: * Bachelor’s degree of commerce, business administration, accounting or its equivalent * (0\-2\) Years of experience Skills * Good command of English and Arabic languages * Communication Skills * Problem Solving Skills * Service Oriented * Process Oriented * Adept in using basic software such as office, internet and e\-mail Primary Location: Egypt\-Qalubia\-OBOUR BRANCH Work Locations: OBOUR BRANCH Job: Front Liner Organization: RETAIL \& COMMERCIAL BANKING Shift: Day Job Job Type: Full\-time Employee

Al-Qalyubia Governorate, Egypt

Negotiable Salary

TELLER - MOHANDESSIN BRANCH637017216248331229

Indeed

TELLER - MOHANDESSIN BRANCH

Description Job PURPOSE: To perform the operational functions related to cash area including cash/non\-cash transactions and provides a superior service level to all customers. KEY ACCOUNTABILITIES Operational Functions * Perform all the ATM functions including preparing daily proof sheet , handling captured cards , filling along with the replenishment of onsite ATM machines and reports any malfunctions for repairs and maintenance. * Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s. * Process all the cash counter transactions accurately in accordance with the set objectives. * Manage the branch daily cash needs with Head Teller for better coordination of cash shipments between the branch and central vault. * Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual. * Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs. * Adhere to the bank standards related to the average waiting \& serving time in addition to the productivity reports. * Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance. * Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to. * Check counterfeit currencies, checks and identities. Reporting * Handle customer requests efficiently and raise any problems to the Head Teller/Operation Supervisor in order to meet customer satisfaction \& to reach customer delight * Be attentive to any possible frauds and risks and provide customer feedback to direct supervision. * Deviations and exceptions reporting in branch monthly exception report in a timely manner Policies, Processes and Procedures * Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. * Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health \& safety procedures * Adhere to the bank clean desk policy Day\- to\-day operations * Follows the day\-to\-day operations related to own jobs in the concerned department to ensure continuity of work Compliance: * Complies with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks." Qualifications Qualifications: * Bachelor’s degree of commerce, business administration, accounting or its equivalent * (0\-2\) Years of experience Skills * Good command of English and Arabic languages * Communication Skills * Problem Solving Skills * Service Oriented * Process Oriented * Adept in using basic software such as office, internet and e\-mail Primary Location: Egypt\-Giza\-MOHANDESSIN BRANCH Work Locations: MOHANDESSIN Job: Front Liner Organization: RETAIL \& COMMERCIAL BANKING Shift: Day Job Job Type: Full\-time Employee

2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt

Negotiable Salary