Core Responsibilities and ActivitiesLead Generation \& Management: ​​● **Lead Identification \& Generation** through various channels ​● **Lead Pre\-assessment \& Profiling:** Conduct thorough pre\-assessment of leads, ensuring accurate recording of profile information to enhance sales effectiveness. ​● **Accurately update CRM** with detailed customer engagement activities, ensuring all interactions are logged and follow\-ups are timely. ​● **Enriching Unconverted Leads:** Work on enriching leads that were not converted, keeping them engaged for future opportunities. Sales Execution: ​● **Sales target achievement** ​● **Customer Engagement \& Negotiation:** Engage with potential and existing customers, effectively negotiating terms to close sales ​● **Quotation \& Sales Order Creation:** Generate accurate quotations and sales orders using the CRM tool, ensuring customer needs are met promptly. Customer Relationship Management: ​● **Customer Relationship \& Retention:** Manage customer relationships by handling concerns with professionalism and implementing strategies to retain customers and ensure their satisfaction. ​● **Customer Feedback Collection:** Actively seek feedback on customer perceptions of quality and service to continuously improve offerings. ​● **Post\-Sales Support:** Ensure customer satisfaction post\-sale, working to retain customers and secure repeat business. Market Analysis \& Reporting: ​● **Gather, analyze and report data** on market trends and insights to help grow market share and expand business opportunities ● **Lost Business Analysis:** Analyze reasons for lost business and unconverted leads, providing actionable feedback to improve future sales efforts. ● **Cross\-Department Collaboration**: Work closely with marketing, operations, and leadership teams to ensure alignment of sales strategies with market trends, product launches, and overall company objectives. Administrative Support ● **Internal reporting** ● **Account Management Support:** Assist in administrative tasks related to account management, ensuring smooth operations and client satisfaction. What do you need to succeed in this role? ● **Proven Sales Expertise \& Strong Representation Skills** ● **Excellent Listening \& Cultural Awareness:** A good listener capable of understanding customer needs and concerns, with sensitivity to diverse cultural dynamics. ● **Target\-Driven Commitment:** A high level of commitment to driving the organization toward achieving its sales goals. ● **Problem\-Solving Skills:** A resourceful problem\-solver with a solution\-oriented approach, able to address challenges effectively and efficiently. ● **Self Motivated \& Independent Work Ethic:** As a remote employee, you will be expected to manage your daily tasks independently, with consistent communication and alignment with the team. ● **Reliable Remote Work Setup:** A stable internet connection and a professional home office setup that allows for effective communication with clients and the internal team. ● **Technology Proficiency:** Familiarity with communication and collaboration tools such as Google Meet and Google Drive and proficiency in sales analytics tools would be advantageous. Job Type: Part\-time