At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a bilingual **Business Analyst** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. **Location:** Remote (must be available during Eastern Time business hours) **Industry:** Insurance / Insurtech **Type:** Full\-Time **Language Requirements:** Bilingual – English \& Spanish **Responsibilities** * Collaborate with clients and tech teams to analyze business problems and propose solutions * Plan and design simple to moderately complex business processes and system modifications * Gather, analyze, and document business requirements * Create test case scenarios and support business application testing * Draft user stories and business requirements documentation * Support QA, UAT, and release phases of projects * Contribute to time estimations and procedural documentation * Aid in understanding technical aspects of mobile/web apps * Mentor other analysts and oversee their work as needed * Degree in Business, IT, or a related field * **Experience in the insurance industry is required** (health insurance or Insurtech preferred) * Certification in health insurance (INS/LOMA/III) is a plus * Strong knowledge of Agile methodologies and tools (Scrum, epics, sprints) * Solid business analysis skills: facilitation, process mapping, UAT, requirements gathering * Excellent time management and communication skills * Familiarity with system functionality, data integration, and process documentation * Technical writing experience is a bonus * **Fluent in both English and Spanish** * Prior experience working for a **tech vendor serving insurance clients** is highly preferred