**Job Summary:** The Windows Administrator is responsible for managing and supporting end\-user computing environments, primarily Windows\-based laptops/desktops, Microsoft 365 services, email systems, and endpoint security. The role focuses on ensuring smooth IT operations for internal users. **Key Responsibilities:** * Administer and maintain Windows 10/11 laptops, printers, and peripherals. * Manage user accounts, email, and collaboration tools via Microsoft 365 Admin Center. * Provide technical support and troubleshooting for internal users (hardware/software issues). * Handle Office 365 Exchange Online, Teams, OneDrive, and SharePoint configurations. * Enforce endpoint security and data protection policies. * Support onboarding/offboarding (account creation, laptop setup, access rights). * Maintain inventory of hardware/software assets and licenses. * Document procedures and maintain user guides for internal IT use. **Qualifications:** * Bachelors degree in Computer Science, IT, or equivalent. * 3 years of experience in desktop and system administration. * Certifications preferred: Microsoft 365 Certified: Modern Desktop Administrator Associate. **Key Skills:** * Proficiency in Windows OS, Microsoft 365, Azure AD, and Intune. * Strong communication and customer service mindset. * Ability to prioritize and resolve issues efficiently.