Thrive with B.TECH on a Journey that defines the essence of your professional evolution through **Stability and Security**, **Continuous Development and Growth**, a **Well Established Prominent Organization**, and a **Culture of Innovation and Creativity**. Join us on this exciting journey of growth and innovation! **About the job:** We’re looking for a full\-time “**HVAC \- AC Operations Manager**” to ensure the effective planning, execution, and management of HVAC operations while optimizing performance, maintaining compliance, and meeting the highest quality standards in service delivery. **Key Responsibilities:** * Act as the main contact point for HVAC aftersales service operations. * Manage and supervise aftersales teams to deliver outstanding customer service. * Work closely with cross\-functional teams (Customer Care, Distribution, Outsourcing). * Handle customer complaints, feedback, and service cases effectively. Identify and solve operational pain points to improve efficiency. * Monitor and evaluate performance of outsourcing partners. * Develop strategies to enhance customer loyalty and service quality. If you are a proactive leader with a passion for optimizing operations and delivering exceptional service, B.TECH is the place for you. **Requirements** * Bachelor's degree in Engineering is a MUST. * At least 5 years of experience in HVAC operations management. * Strong knowledge of HVAC systems and equipment. * Proven track record in operational management with experience in project management. * Excellent leadership, communication, and interpersonal skills \& Management abilities. * Knowledge of distribution networks and service outsourcing. * Ability to work under pressure and manage multiple teams. **Benefits** **Discover the benefits of joining B.TECH: More than just a job** * Comprehensive health and life insurance. * Flexible work arrangements to support work\-life balance. * Professional development and training opportunities for advancement and career growth. * Employee discounts and wellness programs. * High performance and rewarding culture. If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you.