




**The Firm:** Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA. With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top\-tier services tailored to their unique needs. **Job Description:** We are seeking a **hands\-on Salesforce Pre\-Sales Consultant** with strong technical expertise and an innovative mindset to join our team. This role goes beyond traditional pre\-sales: you will be responsible for **independently designing, building, and showcasing technical Salesforce solutions**, while also creating **innovative product concepts** by extending Salesforce with external technologies such as **AI, data platforms, and third\-party applications**. You will own the **end\-to\-end technical discovery, demo environment build\-out, and solution prototyping**, ensuring our pre\-sales function delivers not just proposals, but **visionary, technically feasible product showcases**. **Responsibilities:** ### **Client Discovery \& Technical Solutioning** * Lead **independent discovery workshops** to capture client requirements, technical constraints, and integration needs. * Translate requirements into **scalable Salesforce architectures** (Sales, Service, Experience, Marketing, Revenue, and Industry Clouds). * Define **data models, automation strategies (Flows, Apex, LWC), and security frameworks** that meet enterprise standards. * Recommend **integration approaches** (API\-led, real\-time, MuleSoft, ETL, external APIs, AppExchange). ### **Demo Orgs, POCs \& Innovation** * **Independently build, configure, and maintain Salesforce demo orgs** with tailored client scenarios. * Develop **Proof\-of\-Concepts (POCs)** showcasing not just Salesforce features, but **combined solutions** with external technologies (AI/ML, NLP, Chatbots, Analytics, Document Processing, IoT). * Experiment with **Einstein, Data Cloud, Generative AI, and external AI platforms (e.g., OpenAI, Azure AI, Google Vertex AI)** to build **innovative demo products**. * Maintain a **library of reusable demo assets and accelerators** (industry\-specific templates, data models, integration connectors). * Drive internal **innovation sprints**, prototyping new product ideas that can evolve into packaged offerings or accelerators. ### **Pre\-Sales \& Proposal Development** * Own **technical response sections** for RFPs/RFIs, compliance matrices, integration strategies, and architecture proposals. * Produce **architecture diagrams, SOWs, technical annexes, and effort estimations**. * Deliver **solution presentations and demos** that combine Salesforce with external innovation layers to highlight differentiation and ROI. ### **Technical Enablement \& Evangelism** * Stay up\-to\-date with **Salesforce releases, ecosystem accelerators, and emerging tech (AI, APIs, DevOps, Data platforms)**. * Contribute to building **internal innovation playbooks** (e.g., AI\-enabled customer service flows, predictive lead scoring models, cross\-cloud accelerators). * Act as a **technical evangelist**, demonstrating how Salesforce \+ external technologies create **unique, future\-ready solutions**. **Requirements** **Must\-Have:** * + **3\+ years in Salesforce consulting, technical pre\-sales, or solution prototyping**. + Proven ability to **independently build Salesforce demo orgs, POCs, and technical showcases**. + Strong understanding of **Salesforce architecture, APIs, data models, and security models**. **Nice\-to\-Have:** * + Hands\-on with: + - **Flows, Apex, LWC**. - **Integration approaches** (REST, SOAP, MuleSoft, middleware, ETL). - **External APIs and AI/ML tools**. + Demonstrated experience preparing **technical proposals, SOWs, and architecture documentation**. + Salesforce Certifications: **App Builder, Sales/Service Cloud Consultant, Data Cloud Consultant, or Technical Architect track**. + Experience with **AI/ML platforms (OpenAI, Azure AI, Google Vertex, Einstein AI, etc.)**. + Familiarity with **CI/CD pipelines (Copado, Gearset), DevOps automation, and reusable accelerators**. + Experience prototyping **productized solutions** (e.g., packaged demos, reusable apps, or AppExchange\-ready products). **Benefits** * Competitive salary and benefits package. * Collaborative and supportive work environment. * Career growth opportunities. Arcsen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better. By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes. This consent will allow us to contact you in connection with our recruitment. We will process your data for two years.


