We are seeking a dynamic and results\-oriented **Operations Manager** to oversee and enhance our operational processes. The ideal candidate will have a strong background in operations management, with preference given to those experienced in the IT sector. You will play a critical role in ensuring seamless delivery, operational efficiency, and alignment with organizational goals. ### **Key Responsibilities** * **Operational Oversight:** * + Manage and optimize day\-to\-day operations, ensuring high productivity and efficiency. + Develop and enforce operational policies and procedures. * **Team Management:** * + Lead, mentor, and manage cross\-functional teams to achieve performance targets. + Foster a collaborative and performance\-driven culture. * **Project Management:** * + Oversee project timelines, budgets, and deliverables, ensuring alignment with company objectives. + Collaborate with stakeholders to identify and resolve operational bottlenecks. * **Strategic Planning:** * + Assist in setting and executing long\-term operational strategies. + Analyze and interpret data to inform decision\-making and strategic planning. * **Technology Integration:** * + Leverage IT tools and platforms to streamline operations and improve efficiency. + Collaborate with technical teams to implement and manage IT solutions effectively. * **Compliance \& Risk Management:** * + Ensure compliance with industry regulations and organizational policies. + Identify and mitigate operational risks. ### **Qualifications** **Essential:** * Bachelor’s degree in Business Administration, Operations Management, or related field. * 5\+ years of experience in operations management, preferably in the IT sector. * Strong leadership and team management skills. * Excellent analytical, problem\-solving, and decision\-making abilities. * Proficiency in project management tools and methodologies. **Preferred:** * Experience with IT operations, infrastructure, or software development processes.