The purpose of this role is to provide specialist advice and guidance, expertise and training to support the creation, dissemination and on\-going maintenance of systems, resources and related management solutions. ### **Must Have** * Bachelor’s degree in Software engineering, computer science or similar related filed * 2 years of Experience * Results\-oriented, strategic thinker and planner. * Excellent analytical and problem\-solving skills. · High level of integrity and professionalism. · Excellent verbal, organizational and written skills. * High experience in negotiation and tactics skills ### **Job Responsibilities** * Review customer orders and plan and coordinate delivery activities * Build positive and productive working relationships with customers for business growth. * Analyze and troubleshoot delivery issues in a timely fashion * Manage Team leaders to ensure timely and accurate customer deliveries * Perform resource allocations and workload assignments according to delivery requirements. * Ensure that team maintains high level of competence and operational excellence. * Evaluate the performance of team members and determine training needs.