iSchool is looking for a dedicated Moderation Specialist to join our Sales team and help maintain a safe and engaging online learning environment for our students. As a Moderation Specialist, you will be responsible for monitoring our online platforms to ensure that all interactions adhere to community guidelines and promote a positive experience for our users. Your role will be crucial in fostering a safe virtual space where students can explore and learn about coding, AI, and technology without disruptions. ### **Responsibilities** * Monitor community interactions across various platforms, including forums, social media, and online classrooms. * Address and escalate any inappropriate content or behavior in a timely manner. * Promote positive engagement by encouraging constructive conversations among users. * Prepare and maintain reports on community feedback and moderation actions. * Collaborate with the content and support teams to develop strategies for fostering an inclusive community. * Stay informed of trends and issues affecting our student community. **Requirements** * Experience in moderation or community management, preferably in an educational or tech\-focused environment. * Strong understanding of online community dynamics and best practices. * Excellent communication skills, both written and verbal. * Ability to remain impartial and fair while resolving conflicts and addressing user concerns. * Detail\-oriented with strong organizational skills. * Familiarity with moderation tools and social media platforms. * A passion for education, technology, and creating a positive online experience for students. **Benefits** * Salary depending on experience * Incentives and Bonuses. * Medical Insurance. * Learning \& Development Opportunities.