**Position:** ============= NetApp Experienced Technical Administrator / Engineer**Job Description:** ==================== **About Arrow ECS:** Arrow ECS provides IT professionals—including service providers, software publishers, and systems integrators—with cutting\-edge global technological solutions. Our offerings span five key areas: * Servers, Storage \& Virtualization * Networking \& Security * Infrastructure Software * Cloud Solutions * Training \& Services As we continue to grow, we are strengthening our team and looking for a skilled **NetApp Experienced Technical Administrator / Engineer** to join us. **Role Summary:** The NetApp Technical Administrator / Engineer delivers proactive and preventive support for NetApp systems. This role requires a strong grasp of NetApp technologies and managed services, working closely with both internal support teams and our valued customers. We’re seeking a motivated professional who is passionate about IT services and eager to grow within our organization. **Key Responsibilities:** * Ensure operational continuity of NetApp systems on\-premises or in the cloud * Execute centralized deployment services * Provide monthly activity reports to customers * Respond to system alerts, support tickets, and customer change requests * Serve as the technical advisor and point of contact for customers * Collaborate with internal teams and NetApp support to ensure a high\-quality customer experience * Stay updated on industry trends, emerging technologies, and the NetApp roadmap * Participate in the on\-call rotation **Required Qualifications:** * Degree or equivalent training in Information and Communication Technology (ICT) * Minimum 2 years of relevant experience in data storage or managed services * Strong knowledge of NetApp or similar storage solutions (training can be provided) * Familiarity with cloud technologies such as Azure, AWS, or Google Cloud * Understanding of ITIL and/or Agile methodologies is a plus * Excellent communication skills with the ability to convey technical details to non\-technical stakeholders * Capable of working both independently and within an international team * Strong organizational skills with the ability to prioritize and meet deadlines * Proficiency in **English, French** is a plus. **What We Offer:** * A chance to make a real impact in a newly formed and growing team * Competitive salary and benefits tailored to your needs * Career development opportunities within a global organization * Participation in exciting new projects * A challenging and diverse work environment * Collaboration with top players in the industry * A modern, dynamic workplace and an open, inclusive corporate culture **Location:** ============= EG\-New Cairo, Egypt (Uvenues)**Time Type:** ============== Full time**Job Category:** ================= Engineering and Technology