SWATX is hiring DC modernization \- Runbook SME is responsible for collecting, creating, testing, and governing complex task activities such as DR activities (activation, dry test, Drill, etc...), application migration activities, DC modernization, etc…, into a single document (runbook) that contains all the environment details, and contacts’ information, alongside the required activities to achieve such a complex task **Requirements** * This role is achieved through four stages: o Data collection and interviews * Acquire the acceptance criteria from Business owners, managers, or users * Validate the acceptance criteria with Application teams and other technical teams as required. * Collect and document contact list * Applications details * App Owner * App SME * DB SME * Application to server mapping * Storage, SAN, NAS, RDMs, * Application Dependencies * Application DR capabilities * RTO and RPO o Runbook creation * Follow Up with all technical SMEs to ensure all technical details are collected. * Organize technical steps in a logical order. * Assign a suitable time for each activity. * Ensure the total activities duration within the agreed event’s window. * Discuss time plans with different stakeholders to avoid conflicts between activities. * Create dashboard(s) for activities follow up. o Runbook testing * Run dry\-run workshops to ensure all activities are collected and ordered * Organize and conduct tabletop exercise(s) o Governance * Update Runbook actual time during activity. * Interface with different technical teams to ensure runbook steps are executed as planned. * Share activity progress with stakeholders through multiple channels (dashboards, status emails collaboration utilities). * Collect and present lessons learned **Requirement:** * Understanding of Cloud technologies and migration methodologies * Good knowledge of known virtualization platforms preferably vSphere, Hyper V , and other platforms will be considered as well. * Good knowledge of known containerization platforms preferably OCP and other platforms will be considered as well. * Good Knowledge of enterprise IT architecture for example o Storage and/or backup configuration and replication options o Different OS deployment and management techniques o Network components and its configuration * Strong communication and collaboration skills * Logical and design thinking * Problem Solving skills * Data modeling and Data visualization * IT service management knowledge * Should have experience in Data Center Migration Discovery Phase, Data Center Migration Planning Phase, Data Center Migration Execution * Experience with automated discovery tools e.g. Device 42, vRNI, etc**.** * Excellent skills in using advanced features of Microsoft Excel (Data Modeling and Analysis) * Experience in conducting workshops, preparing migration strategies, migration plans, runbooks, and status reports. * Good understanding of Cloud/infrastructure components and migration methodology. Good documentation skills. * Strong stakeholder management skills – negotiation skills. **Certification and Education** * Bachelor’s degree in computer science/information systems or equivalent. * Preferred Data Engineering certificate(s) * CCNA, network essentials, Comptia Network\+ or equivalent * ITIL V3 and/or V4 Foundation * Certified from one of the major cloud provider **Desirable skills and experience** * Experience in delivering engagements under PRINCE2, PMP or TOGAF frameworks. * Understanding of ITSM framework(s). * Experience in presenting at a user group, trade show, or similar is highly desirable. * Minimum 5 years experience working in enterprise DC implementation and/or migration projects.