About the job Supervisor, QoS \& CEM Infrastructure \& PM **Purpose of the job** Ensure availability and smooth operation and administration of the visibility layer equipment (Gigamon). In addition to coping with network expansions, in addition to the Network Performance Management **Duties and responsibilities** * **Gigamon System Operation:** + *Ensure availability of Gigamon packet Brokers in all core sites* + *Checking the status of the HW modules* + *Checking system event logs and act accordingly* + *Checking active alarms and alarms log and act accordingly* + *Check the status of the input and output ports of each packet broker equipment* + *Check the Rx level at the input ports of each Packet Broker* + *Install SW release upgrades and update patches* * **Gigamon System Administration:** + *Organize access to the system* + *Manage the accounts and access privilege to the system* + *Monitor the activities done by users on the system* + *Observe the resources utilization of the FM server* + *Check for utilization of ports at both input and output ports* + *Optimize the filtration rules according to the needs* + *Understand the new system features and utilize them efficiently* + *Backup the system configurations for emergency situations (and update with each change)* * **Gigamon System Integration:** + *Follow up running expansions of Orange network* + *Understand the network topology and determine the best tapping points* + *Assign the proper type of TAPs for use in each case according to network connections* + *Plan for the connections for the inputs according to network expansion* + *Check for the requirements for the destination monitoring systems in\-terms of the filtration rules and number/types of links required* * **Gigamon System Troubleshooting:** + *Detect the root cause of any fault appears* + *Run diagnostics tests according to system documentation* + *Test the status of the input ports on the system GUI* + *Measure the power level physically on the links, if needed* + *Check for and historic logs that may help in detecting the cause of fault* + *Organize with the related teams from both input and output sides for mutual testing* + *Replace any faulty HW parts* + *Arrange with the supplier in case of high level support required* + *Install any correction SW patch required* * **Gigamon System capacity planning:** + *Check for the actual loads versus the purchased capacity per PB device* + *Estimate the needed capacity per site based on the network growth roadmap* + *Optimize the capacity by removing any unuse/obsolete links* + *Collaborate with platform owners to get the traffic forecast and new topology in early stage of the project planning* * **Network Performance Management System:** + *Operation and Administration of the MPLS network monitoring system* + *Ensure for the availability of the KPIs and output of the system* + *Organize the access to the system* + *Manage user accounts rules and privileges* **Job specification** **Education** University degree Faculty of Engineering\-Communications Dept **Experience** 6 years in telecommunications and Core Data Network field, preferable in the following fields (GSM, DCS, GPRS, Data or similar systems) **Skills and abilities** * knowledge of GSM/UMTS systems and protocols * knowledge of Data Network protocols * Ability to work under pressure \& having a pro\-active personality. * Good mastering the English language. * knowledge of all interfaces/protocols * Presentation/communication skills (Inter and intra team) * High analytical mentality with excellent problems solving skills * Excellent report writing ability