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Guest Experience Expert
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Red Sea
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Description

**Additional Information** **Job Number**25173908 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our job is not just about making guest check-in or check-out go smoothly. Beyond that, it's about creating an experience that is unique and memorable for the guest. Our Guest Experience Experts take the initiative to offer a wide range of services that guide our guests throughout their stay. They are empowered to be on the move and do whatever needs to be done at every moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing information about local events and highlights, Guest Experience Experts make these transactions part of the guest experience. Regardless of position, there are a number of fundamental requirements for success (creating a safe work environment, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring professional appearance, personal grooming, and communication). Guest Experience Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable tasks assigned) well to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education: High school diploma or equivalent certificate from a General Educational Development (GED) program. Relevant Work Experience: No relevant work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other protected characteristics under applicable legislation.* By joining the Sheraton family, you become a member of its global community. We have been a place to meet and connect since 1937. At Sheraton, employees create a sense of belonging in over 400 communities worldwide. We invite, welcome, and connect guests through engaging experiences and attentive service. If you enjoy working as a team and delivering meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton. Join us in our mission to be "The Gathering Place of the World." By joining Sheraton Hotels & Resorts, you become part of a portfolio of brands within Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** the best version of yourself.

Source:  indeed View original post
Sara Hassan
Indeed · HR

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