Menouf Call Centre & Customer Service Job Listings

Bilingual Spanish Customer Support Representative64313491032961120

Indeed

Bilingual Spanish Customer Support Representative

**QuickfirmX is hiring Spanish\-speaking Customer Service Agents for our global partner, based in Maadi.** You will handle inbound calls only, supporting international customers in a professional and structured environment. Job Role * Handle inbound customer calls in Spanish * Assist with inquiries related to services, accounts, or bookings * Follow internal processes and service quality standards * Communicate clearly and professionally in Spanish, with some English use when needed Responsibilities * Deliver a high level of customer satisfaction * Accurately log and update all call information * Attend training sessions and meet KPIs * Collaborate with team leads and internal support teams Requirements * Spanish language level: Minimum B2 * English language level: Minimum B1 * Must be able to work on\-site in **Maadi** * Graduates and undergraduates are welcome to apply * Gap year students are also eligible Shifts * Rotational shifts 24/7 Benefits * Salary: Up to **29,000 EGP NET/month** * Full medical and social insurance * Paid training included * Career development in a global work environment * Two days off per week Interview Process * Pre\-Assessment – Online via QuickfirmX * Final Interview – Conducted onsite or online, based on company requirements **Speak Spanish? Looking for a stable, well\-paid career opportunity in Maadi?** Apply today through QuickfirmX and start your journey with a leading global company. Job Types: Full\-time, New grad Pay: Up to E£29,000\.00 per month

Q2Q2+CMJ, El-Sayed Abd El-Latif, Tanta Qism 2, Second Tanta, Gharbia Governorate 6632201, Egypt

EGP 29,000/year

Instrumentation Technician63701733929601121

Indeed

Instrumentation Technician

*Asante Gold Corporation is a gold exploration, development and operating company with a high\-quality portfolio of projects and mines in Ghana. Asante is currently operating the Bibiani and Chirano Gold Mines and continues with detailed technical studies at its Kubi Gold Project for early production.* *All mines and projects are located on the prolific Bibiani and Ashanti Gold Belts. Asante is also exploring its Keyhole, Fahiakoba, and Betenase projects for new discoveries, all adjoining or along strike of major gold mines near the centre of Ghana's Golden Triangle. Asante is listed on the Canadian Securities Exchange, the Ghana Stock Exchange and the Frankfurt Stock Exchange. We co\-listed our shares on the Ghana Stock Exchange to allow a whole new group of Ghanaian investors the opportunity to invest in the growth of their own local gold mining industry.* *Asante has an experienced and skilled team of mine finders, builders and operators, with extensive experience in Ghana. Our experienced team members are our most precious asset, having discovered, explored and developed more than 24Moz of gold resources and reserves in Ghana; and having managed Ghana's largest underground mine.* **About This Role** The role is responsible for installing, calibrating, maintaining, and repairing mechanical and electronic instruments that support automation, data collection, and system control in industrial operations. This role also ensures equipment functions within specified parameters, manages maintenance schedules, identifies and resolves faults, and works closely with operations teams to maintain the reliability and availability of critical systems. **Key Responsibilities** * Ensure relevant Safety, Mining and other statutory Codes and Regulations remain in full compliance at your workplace. * Comply with all site safety and environmental policies. * Ensure Jaw crusher is set to its correct opening and ready to work. * Ensure work is undertaken in compliance with H\&S (e.g., isolation, lock out and tag out), quality and environmental standards and procedures. * Assist to create and implement Standard Operating Procedures (SOP's) * Maintain equipment such as Programable Logic Controllers, Variable Frequency Drives, and alarm and telemetry systems. * Inspect, calibrate and maintain measuring instruments such as pH meters, dissolved oxygen probes, pressure and level indicators, atmosphere monitoring, and flow and temperature indicating equipment. * Install, performs preventive maintenance on repairs and replaces electrical components or equipment, conduit and cables. * Troubleshoots equipment problems recommends the time, equipment and materials required to effect repairs and perform emergency repairs when required. * Inspects and maintains switchgears, breakers, cogeneration system electrical components, emergency standby generator transfer controls, and various battery backup systems. * Uses a variety of hand tools and electronic test equipment. * Reads and interprets specifications, diagrams, manuals, and other documentation. * Designs equipment installations and modifications; makes required mathematical calculations; prepares schematics and diagrams for documenting installations; determines supplies and materials required. * Confers with facility staff to determine equipment problems and suggest methods of minimizing such problems. * Understands conduit conductor fill allowances and proper conductors for amperage loads. * Observes appropriate safety procedures, properly uses safety equipment (PPE), and works to applicable codes and guidelines * Ensure all spare parts materials and tools needed for maintenance works are available for work. * Enforce housekeeping standards in all areas of responsibility. * Ensure good communication lines with peer Supervisors and Process Department personnel to ensure equipment operates according to SOP's and all machinery/equipment is maintained, calibrated and replaced according to supplier recommendation and industry best practice ready to meet demand. **Education, Work Experience \& Key Competencies** * Bachelor's degree/ Higher National Diploma in Electrical \& Electronic Engineering or a related qualification from a recognized institution. * Minimum of five (5\) years' working experience in a mining industry. * Exhibit strong understanding of technical, production and maintenance strategies for large\-scale, continuous operating mineral processing plants. * Possess a valid Driver's License with good defensive driving skills. * Effective communication skills, both written and verbal.

Gharbia Governorate, Egypt

Lead Mechanical Technician63701733899649122

Indeed

Lead Mechanical Technician

*Asante Gold Corporation is a gold exploration, development and operating company with a high\-quality portfolio of projects and mines in Ghana. Asante is currently operating the Bibiani and Chirano Gold Mines and continues with detailed technical studies at its Kubi Gold Project for early production.* *All mines and projects are located on the prolific Bibiani and Ashanti Gold Belts. Asante is also exploring its Keyhole, Fahiakoba, and Betenase projects for new discoveries, all adjoining or along strike of major gold mines near the centre of Ghana's Golden Triangle. Asante is listed on the Canadian Securities Exchange, the Ghana Stock Exchange and the Frankfurt Stock Exchange. We co\-listed our shares on the Ghana Stock Exchange to allow a whole new group of Ghanaian investors the opportunity to invest in the growth of their own local gold mining industry.* *Asante has an experienced and skilled team of mine finders, builders and operators, with extensive experience in Ghana. Our experienced team members are our most precious asset, having discovered, explored and developed more than 24Moz of gold resources and reserves in Ghana; and having managed Ghana's largest underground mine.* **About This Role** The role will be responsible for maintaining, repairing, and installing mechanical systems and equipment, ensuring their optimal and safe operation **Key Responsibilities** * Work in a team to provide maintenance support to the process plant and mine; * Provide maintenance support for process equipment including crushers, screens, conveyors, pumps, grinding mills, gravity concentrators, hydro cyclones, flotation cells and pressure filters to maintain optimum performance; * Monitor equipment condition and escalating issues to prevent further deterioration; * Diagnose, overhaul, repair, and maintain conveyors, Mobile, Jaw and Cone crushers * Carry out major mechanical overhauls, refurbishments and repairs to equipment in line with AGBL maintenance procedures and specifications * Carry out routine maintenance, e.g. greasing/lubrication * Carry out repairs and/or modifications to the plant components, including potential small fabrication work. * Reading and understanding blueprints prior to starting a project. * Measure and cut materials to specifications. * Check finished work to make sure that it falls within the tolerances marked on the blueprints * Repair and design of chutes, pipes, tanks, structures, and launders. * Ensure that all parts are properly fitted, aligned, and screwed in. * Adhere to assembly safety standards **Education, Work Experience \& Key Competencies** * Minimum of Mechanical Engineering Technician (MET I) Certificate or Advanced welding and metals fabrication or relevant trade certificate from a recognized institution. * Minimum of three (3\) years post\-qualification work experience as a Mechanic or boilermaker in a processing plant; * Problem solving and decision\-making skills. * Dynamic knowledge and understanding of process plant operating \& metallurgical practices. * Excellent verbal and written English communication skills. * Good Metallurgical report writing skills. * Demonstrate ability to initiate new ideas to improve plant efficiency.

Gharbia Governorate, Egypt

Indeed

Dewatering Technician

*Asante Gold Corporation is a gold exploration, development and operating company with a high\-quality portfolio of projects and mines in Ghana. Asante is currently operating the Bibiani and Chirano Gold Mines and continues with detailed technical studies at its Kubi Gold Project for early production.* *All mines and projects are located on the prolific Bibiani and Ashanti Gold Belts. Asante is also exploring its Keyhole, Fahiakoba, and Betenase projects for new discoveries, all adjoining or along strike of major gold mines near the centre of Ghana's Golden Triangle. Asante is listed on the Canadian Securities Exchange, the Ghana Stock Exchange and the Frankfurt Stock Exchange. We co\-listed our shares on the Ghana Stock Exchange to allow a whole new group of Ghanaian investors the opportunity to invest in the growth of their own local gold mining industry.* *Asante has an experienced and skilled team of mine finders, builders and operators, with extensive experience in Ghana. Our experienced team members are our most precious asset, having discovered, explored and developed more than 24Moz of gold resources and reserves in Ghana; and having managed Ghana's largest underground mine.* **About This Role** The role will be accountable for maintaining, installing, servicing all dewatering pumps, water systems and other engineering task, through the application of operational policies, standards, processes and procedures to maximize plant availability in a sustainable cost\-effective manner and minimize operational risks in order to meet the business' strategic objective. **Key Responsibilities** * Perform HDPE pipe welding for repairs, new installations, and pipeline modifications. * Install, maintain, and remove dewatering infrastructure, including sumps, trenches, pipes, and pumps. * Conduct mechanical works including installation of pipe work, tanks, valves, flow meters * Inspect daily water dams and sumps. * Carry out minor maintenance of infrastructure assets * Carry out mechanical repairs, servicing or modifications to equipment in such a way as to maximise machine mechanical availability and increase operating efficiency. * Carry out preventative maintenance of underground/open pit dewatering system. * Carry out fault\-finding, diagnosis and repair of damaged pumps, and all dewatering infrastructure. * Maintain ancillary equipment. **Education, Work Experience \& Key Competencies** * A minimum of Mechanical Engineering Technician Part II (MET II) or equivalent * Must possess a valid Ghanaian driving and operating licenses (C \& E Classes). * Good engineering background with a minimum of two (2\) years working experience in pumps * Experienced in pump maintenance, installation, and shaft alignment * Good knowledge in water reticulation systems and the use of PRV's * Problem solving and decision\-making skills * Dynamic knowledge and understanding of process plant operating \& metallurgical practices. * Excellent verbal and written English communication skills. * Good Technical report writing skills. * Demonstrate ability to initiate new ideas to improve plant efficiency. * Strong commitment to timelines, accuracy and professionalism. * Proven reporting and communication skills. * Critical thinking, decision making and problem\-solving skills.

Gharbia Governorate, Egypt

Technical I, IT Operations63701812205313124

Indeed

Technical I, IT Operations

Job Title: Technical I, IT Operations Job Description We're Concentrix. The intelligent transformation partner. Solution\-focused. Tech\-powered. Intelligence\-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry\-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. As part of our team you will report to our Manager in IT Operations. **Responsibilities:** * Mount and install switches in the IDF and patching the stations. * Perform hardware and software upgrades to peripheral equipment * Attend to break/fix engagement as needed by Situation Management for technology\-related problems and issues received from both internal and external clients * Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system * Perform site maintenance and safety checks of assigned equipment * Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering * Spend between 60% \- 70 % of time clearing trouble tickets and work orders promptly. * Make necessary independent decisions to correct errors or discrepancies in trouble tickets. **Qualifications:** * 1\+ year of experience working in a call center * CCNA, MCSA, SCCM, BigFix Certifications * Fluency in English * Bachelor's degree in Information Technology, Computer Science, or a related field is a must Location: EGY Cairo Egypt\-Smart Village Building B2110 Language Requirements: Time Type: Full time2025\-09\-30**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

32H9+3PC, Kerdasa, Giza Governorate 3630106, Egypt

Medical Representative - Al- Qalyubia63701754783873125

Indeed

Medical Representative - Al- Qalyubia

**About the job:** **Key Responsibilities:** * promote and sell pharmaceutical products, medical equipment, and medical products to doctors, pharmacists, and hospitals within the assigned territory. * Conduct regular visits to healthcare facilities and engage with healthcare professionals to present product information and address concerns. * Offer complete product knowledge, including usage, dosage, and benefits. * Build strong relationships with healthcare professionals to enhance product awareness and achieve sales targets. * Actively listen to customer needs and concerns, offering appropriate product recommendations. * Gather insights on market trends, customer feedback, and competitor activities and report to internal departments. * Collaborate with the sales team and marketing departments on promotional strategies and campaigns. * Attend seminars, workshops, and other events to expand professional knowledge and networks. * Maintain detailed records of customer interactions and sales performance using CRM software. * Ensure compliance with pharmaceutical industry regulations and ethical standards. **Qualifications:** * Applicants must hold a bachelor's degree in pharmacy or veterinary. * Have completed military or governmental obligations * Resident in Bannha * The position requires 0\-2 years of experience in pharmaceutical sales * Excellent communication and presentation skills * Good command of English language (spoken \& written) * Strong relationship\-building abilities with healthcare professionals, **Financial:** * Very **Competitive** **salary**. * Annual **Incentive**. * Monthly **Expenses****.** * **Car** Benefits (Fuel, Maintenance, Battery, Tires, Insurance, License renewal)**.** * Facility for car or personal **loans**. * **Family** Medical and Life Insurance. * **Parents'** Medical Discount (**Optional**). * **Paid** policies for Creativity ideas and Employees Referral. * **Mobile** Bundle. * Premium **Cards**. **Non\-Financial:** * **A new world\-class factory for long\-term investment** in Egypt, with a new factory in Obour City. * Talent management and talent development strategic plans for a clear **career pathway**. * Top 5 **Best Places to Work Certification** Program across Egypt and the Middle East. **Why Jamjoom?** Jamjoom is a well\-established name with a rich history of excellence and innovation across various industries, including pharmaceuticals, consumer goods, and technology. Joining Jamjoom means becoming part of a legacy of trust, performance, and progress. We invest in our people. At Jamjoom, you’ll find a dynamic work environment that supports professional development, continuous learning, and internal career advancement. Your success is our success. Whether you’re in research, production, or corporate functions, the work you do at Jamjoom contributes to improving lives and shaping industries across the region. You’ll be part of something impactful. We believe in the power of teamwork, diversity, and mutual respect. Our inclusive culture ensures that every voice is heard, and every idea is valued — regardless of role or background. Jamjoom offers attractive salary packages, performance bonuses, health coverage, and other benefits that reflect our commitment to employee well\-being and job satisfaction. Innovation drives our business. We embrace cutting\-edge technologies, data\-driven decisions, and forward\-thinking strategies to stay ahead in a competitive landscape. You’ll have the chance to contribute to real innovation. While rooted in the Middle East, Jamjoom operates with global best practices and international quality standards, offering you the best of both worlds — local relevance and global exposure. Integrity, accountability, excellence, and customer focus are more than just words at Jamjoom — they are the foundation of everything we do. You’ll work in a company that holds itself to the highest ethical and professional standards.

Al-Qalyubia Governorate, Egypt

Consultant global analytic insights63701751881985126

Indeed

Consultant global analytic insights

Job Title: Consultant global analytic insights Job Description We're Concentrix. The intelligent transformation partner. Solution\-focused. Tech\-powered. Intelligence\-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world\-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech\-powered and intelligence\-fueled experiences. We combine human\-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. The Consultant, CX Operations Insights will be instrumental in analyzing call center performance and customer satisfaction data to drive operational improvements. Reporting to the Senior Analytics Manager, you will evaluate processes impacting customer satisfaction scores and design projects to enhance these metrics. Your expertise will be vital in interpreting trends, identifying root causes, and supporting performance improvement initiatives.**Key Responsibilities:** * Monitor customer satisfaction and key operational metrics to identify performance trends. * Prepare and present monthly management reports summarizing findings. * Analyze qualitative and quantitative data using tools like Microsoft Pivot tables and crosstabs. * Collaborate with statisticians on main driver analyses and correlations between customer satisfaction and operational metrics. * Lead cause analyses to uncover performance gaps through observations and interviews. * Organize action planning sessions with Call Center Operations and partners. * Develop recommendations for operational adjustments and assist in testing new processes. * Work closely with operational units to implement action plans effectively. * Produce regular project updates and track progress against action plans. * Document insights, proposals, and outcomes for internal and client reviews. * Engage with external clients to present findings and propose solutions. * Identify potential issues impacting analysis and collaborate on contingency planning. * Contribute to decisions on analytical design and deliverable timelines. **Requirements:** * Bachelor’s degree in Business, Analytics, Statistics, or a related field; Master’s degree preferred. * 3\-5 years of experience in data analysis or performance improvement, preferably in a call center environment. * Proficiency in data analysis tools (e.g., Microsoft Excel, Pivot tables). * Strong analytical skills with the ability to interpret complex data sets. * Excellent verbal and written communication skills for diverse audiences. * Proven ability to collaborate with cross\-functional teams and external clients. * Strong problem\-solving skills with a proactive approach. * Experience in project management, ensuring timely delivery of results. Location: EGY Cairo Egypt\-Smart Village Building B2110 Language Requirements: Time Type: Full time2025\-08\-01**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

32H9+3PC, Kerdasa, Giza Governorate 3630106, Egypt