Sidi Salem Administration & Office Support Job Listings

Indeed

Customer Care Officer

Join Epiroc – United in Growth, Driven by Care. We are currently seeking a Customer Care Officer to join our team. This position is based in Obuasi, Ghana, reporting directly to the Customer Care Manager. The role offers an exciting opportunity to contribute to our customer\-focused mission and be part of a collaborative, growth\-driven environment. Applications close on the 14th of November 2025, and the position is offered as a Full\-time opportunity. At Epiroc, we believe in building strong, lasting relationships with our customers. As a Customer Care Officer, you’ll be at the heart of our customer experience, ensuring every interaction reflects our commitment to excellence, innovation, and care. You’ll be part of a dynamic team operating under our regional philosophy: One Region – One Team – United in Growth. Your role will directly contribute to our group strategy by driving customer satisfaction, loyalty, and sustainable financial growth. **Your Mission** * Respond to customer inquiries via phone, email, and in\-person with professionalism and accuracy. * Resolve complaints and issues efficiently, ensuring a positive customer experience. * Maintain deep product knowledge to provide expert guidance. * Collaborate with service and sales teams to meet customer needs promptly. * Manage service appointments and follow\-ups. * Document and track customer requests systematically. * Customer Feedback Gather and analyze feedback to identify service improvement opportunities. * Share insights with management and help implement service enhancements. * Documentation \& Reporting Maintain accurate records of interactions and resolutions. * Prepare regular reports for senior management. * Use CRM tools to monitor service metrics. * Uphold company policies and ethical standards. * Stay current with industry best practices. * Ensure health and safety compliance during customer interactions. **Your Profile:** * Bachelor’s degree in business administration, Marketing, Communications, or related field. * 1\+ year experience in customer service, ideally within the mining equipment or related industry. * Exceptional communication and interpersonal abilities. * Strong problem\-solving and conflict resolution skills. * Proficiency in CRM systems and Microsoft Office. * Ability to multitask and manage time effectively. * Fluent in English. **Location and other info such as travel requirements etc** This position is in Obuasi, Ghana **Why Epiroc?** Are you ready to take on a new challenge and contribute to Epiroc’s long\-term strategic ambition to grow in the region? This is your opportunity to be part of a team that values people, progress, and purpose. We are committed to Inclusion and Diversity and encourage applications from all genders and backgrounds. Your unique perspective is what helps us grow stronger together. **Application and contact information:** Last Date to Apply: 11/05/2025 \#LI\-FA1 **Epiroc** is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground\-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world\-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.

W222+22 Kotoor, Egypt

EHS Lead - Siemens Energy, Burullus63701811757057121

Indeed

EHS Lead - Siemens Energy, Burullus

### **Über die Aufgabe** **Standort** Ägypten Kafr ash Shaykh Baltim **Unternehmen**Siemens Energy S.A.E. **Organisation**Gas Services **Geschäftsbereich**Service Middle East **Vollzeit / Teilzeit**Vollzeit **Erfahrungsniveau**Berufserfahrene **A Snapshot of Your Day** As an EHS Lead at Siemens Energy, you’ll be at the forefront of ensuring safety and compliance across our power plant operations. Targeting experienced professionals with a background in occupational health and safety, you’ll lead meaningful projects that drive continual improvement in EHS standards, impacting our team, clients, and partners positively. **How You’ll Make an Impact** * Report directly to the EHS Manager, providing insights and updates on safety compliance and improvements. * Implement Siemens O\&M EHS program across all premises, ensuring full compliance and driving continual improvement. * Lead and mentor EHS specialists and technicians, fostering a culture of safety and excellence within the power plant. * Promptly address and eliminate non\-conformances, ensuring adherence to established procedures and methods. * Conduct risk reviews, compliance audits, and internal assessments, ensuring alignment with IFC guidelines and lender requirements. * Develop and deliver EHS training programs, supporting hazard assessments and accident investigations to prevent future incidents. **What You Bring** * 5 to 8 years of experience in occupational health and safety, with at least 2 years in a lead position, preferably in the electric power generation sector. * Bachelor’s degree in science or engineering, with a strong foundation in health and safety management systems. * Technical expertise in emergency management, risk management, HSE auditing, and accident investigation, with certifications in ISO45001, ISO14001, and NEBOSH IGC. * Fluency in English is mandatory, with proficiency in Arabic being advantageous. * Strong leadership and problem\-solving skills, with excellent communication and organizational abilities. * Proficiency in using dashboards, incident reporting platforms, and Office packages, with a focus on presentation and conflict resolution skills. **About the Team** Our Gas Services division offers Low\-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet. **Who is Siemens Energy?** At Siemens Energy, we are more than just an energy technology company. With \~100,000 dedicated employees in more than 90 countries, we develop energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150\-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: **https://www.siemens\-energy.com/employeevideo** **Our Commitment to Diversity** Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. **Rewards/Benefits** * Opportunities to work with a global team * Opportunities to work on and lead a variety of innovative projects * Continual learning through the Learn@Siemens\-Energy platform **https://jobs.siemens\-energy.com/jobs** \#LI\-JG1

4 شارع الجيش، Qism Kafr El-Shaikh, Kafr Al Sheikh First, Kafr El-Sheikh Governorate 6860610, Egypt

Indeed

Shift Engineer

### **Über die Aufgabe** **Standort** Ägypten Kafr ash Shaykh Baltim **Unternehmen**Siemens Energy S.A.E. **Organisation**Gas Services **Geschäftsbereich**Service Middle East **Vollzeit / Teilzeit**Vollzeit **Erfahrungsniveau**Berufserfahrene **A Snapshot of Your Day** Responsible for monitoring the status of all plant systems on a continuous basis, responding to alarms by taking appropriate actions, executes plant shut\-down and start\-up procedures as required, assures that the plant meets its generating requirements while operating in a safe and efficient manner, responding to emergency situations **How You'll Make an Impact** * Monitoring the status of all plant systems on a continuous basis * Responding to alarms by taking appropriate actions * Completes plant shutdown and start\-up procedures as required. * Assures that the plant meets its generating requirements while operating in a safe and efficient manner. * Responding to emergency situations * Apply computerized Plant Management System SPPA\-M3000 for Shift Log, Fault Notification, Work Order and Work Plan Module, Parts Requisition **What You Bring** * Bachelor’s degree in electrical/mechanical/power engineering or related fields with equivalent experience. * Experience in combined cycle power plant maintenance is preferred. * Mechanical, instrumentation and electrical equipment knowledge is required. * Demonstrates knowledge of all power plant operations and the ability to make proficient decisions in emergency situations. * Demonstrates knowledge of all facets of gas turbine power plant maintenance. * Leadership skills, Problem\-solving techniques, excellent digital literacy including Office packages such as Excel, Word, PowerPoint, and Outlook * Good verbal and written communication skills, good organizational and planning skills **About the Team** Our Gas Services division offers Low\-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet. **Who is Siemens Energy?** At Siemens Energy, we are more than just an energy technology company. With \~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150\-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: **https://www.siemens\-energy.com/employeevideo** **Our Commitment to Diversity** Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. **Rewards/Benefits** * Opportunities to work with a distributed team * Opportunities to work on and lead a variety of innovative projects * Medical benefits * Time off/Paid holidays and parental leave * Continual learning through the Learn@Siemens\-Energy platform * Access to a variety of employee resource group **https://jobs.siemens\-energy.com/jobs**

4 شارع الجيش، Qism Kafr El-Shaikh, Kafr Al Sheikh First, Kafr El-Sheikh Governorate 6860610, Egypt