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Based in Yemen, the company provides the latest technology and regional expertise in communications and information technology. Through its various divisions, including Grand VAS, Grand Care, Grand Stores, and Grand Entertainment, Grand Technology offers value\\-added services, products, outsourced services, electronics, security systems, and entertainment solutions. Our commitment to customers and partners is reflected in our dedication to delivering outstanding results and fostering innovation through teamwork.\n\n **Role Description**\n\n \n\nThis is a full\\-time on\\-site role for a Pricing Specialist, located in Qesm El Sheikh Zaid. The Pricing Specialist will be responsible for conducting market research, analyzing pricing data, and developing pricing strategies to enhance profitability. 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Provides clerical and office support and assistance to department management.\n\n \n\n \n\n \n\n**What will I be doing?**\n\n \n\nThe Human Resources Coordinator coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management. Specifically, you will be responsible for performing the following tasks to the highest standards:\n\n\n* Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management\n* Maintain communication with departments involved in the assigned project/activity\n* Route incoming mail, faxes, and packages\n* Answer telephone and assist internal and external guests with requests\n* Writes correspondence on behalf of the department\n* Makes copies, send/distributes outgoing mail\n* Uses email system to deliver and accept emails\n* Greet internal and external customers when entering the department\n* Assist with a variety of requests\n* Maintains detailed filing system for department\n* Maintain office supplies for department\n* Report all unsafe conditions immediately\n* Attend all mandatory meetings\n* Follow and know emergency procedures as needed\n* Keep work area clean and organized\n* Maintain a good working relationship with other department, employees, and guess\n\n**What are we looking for?**\n\n \n\nA Human Resources Coordinator serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:\n\n\n* Previous experience in or equivalent role\n* Positive attitude\n* Excellent communication and people skills\n* Committed to delivering a high level of customer service, both internally and externally\n* Excellent grooming standards\n* Flexibility to respond to a range of different work situations\n* Ability to work under pressure\n* Ability to work on their own or in teams\n* Experience with MS Office applications and Outlook\n\nIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:\n\n\n* Knowledge of hospitality\n \n\n \n\n \n\n**What will it be like to work for Hilton?**\n\n \n\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full\\-service hotels and resorts to extended\\-stay suites and mid\\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. 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By ensuring operational reliability and fostering a culture of excellence, you help maximize CO₂ removal output and advance Climeworks’ mission.\n* **Plant operations:** You ensure safe, compliant, and efficient operation of the Orca and Mammoth plants, maintaining a safety culture without compromise and securing plant availability and CDR (Carbon Dioxide Removal) production.\n* **Maintenance management:** You plan, execute, and report both planned and unplanned maintenance activities for mechanical and rotating equipment, piping, instrumentation, electrical, and control systems. You drive and monitor maintenance KPIs and costs.\n* **Process and system implementation:** You implement and maintain all required operational processes and tools, including the setup and management of spare parts systems and the operation of a Computerized Maintenance Management System (CMMS).\n* **Continuous improvement:** You develop calibration and maintenance regimes, support plant ramp\\-up and improvement activities, and continuously optimize systems to ensure long\\-term reliability and performance.\n* **Collaboration and leadership:** You work cross\\-functionally with engineering, production, and support teams to align maintenance strategies and foster a culture of efficiency, structure, and continuous progress.\n* **Background:** You hold a B.Sc. degree or equivalent in mechanical engineering or a related discipline, with at least 10 years of experience in operation and maintenance within the process engineering industry.\n* **Expertise:** You bring detailed technical knowledge in mechanical and rotating equipment, piping, instrumentation, electrical, and DCS systems, and have hands\\-on experience in ramp\\-up and commercial plant operation and improvement.\n* **Experience:** You have a proven, multi\\-year track record in plant operation and maintenance in power, process, mining, refining, or pharmaceutical industries, ideally within scale\\-up or first\\-of\\-its\\-kind environments.\n* **Work style:** You are structured, KPI\\-driven, and continuously seek improvement. You are a strong communicator, collaborator, and coordinator with a clear focus on achieving high performance.\n* **Languages and travel:** You are business fluent in English and open to travel up to 40%.\n\n**Our promise:** At Climeworks, you are accepted for who you are, and we are committed to building an inclusive environment where everyone feels valued. We encourage *all* qualified applicants to apply – regardless of background, identity, or experience. Studies show that women and individuals from minority backgrounds often only apply for jobs when they meet 100% of the listed criteria. If this sounds like you, don’t hold back. If you think you’d make a great fit for this role, we’d love to hear from you, even if you don’t check every single box. Let’s tackle one of humankind’s greatest challenges together.\n\n**What we offer:**\n\n* **Time Off:** Enjoy 28 paid vacation days every year, plus public holidays.\n* **Compensation:** Fair base pay paired with a bonus on top – because your contributions matter.\n* **Monthly Allowance**: A reimbursement to assist with lunch and commuting costs.\n* **Continuous Learning:** Dedicated budget to invest in your professional growth.\n* **Referral Rewards:** Help us grow our team and earn bonuses for your successful referrals.\n\n**Salary:** At Climeworks, salary ranges are assigned to a job based on the level of seniority and the location specific market median of similar jobs according to external benchmark surveys. 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The Group offers high value\\-added and functional solutions to a wide range of industries and fast\\-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.\nImerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.\nThe Position\nLogistics \\& Procurement Coordinator\nJob Summary\nKEY TASKS AND RESPONSIBILITIES \n\nSupply Chain* Assist with Raw materials supply (Local and imported) following the Corporate procedure and rules.\n* Logistic supply: purchase logistics services through local subcontractors, including clearance agencies \\& internal freight suppliers.\n* All local purchases: production line and maintenance tools, IBCs, consumables, chemicals, courier, office supplies. Following Imerys corporate procedure and rules.\n* Follow up all governmental fees (including ports and energy) .\n* Support with renewal all local suppliers contracts renewal and create new contracts following Imerys rules.\n* Insert new local suppliers for better economical, quality and technical conditions.\n* Contribute to cost saving initiatives by supporting in reducing the purchasing budget of the major items, for clearance, freight, IBCs, consumables, Maintenance tools, and others if needed.\n* Follow regular KPIs to monitor purchasing efficiency.\n* Assist in reviewing and updating Imerys Ceramics Egypt purchasing procedure.\n\n\nManagement of logistics service providers* Support the management of port shipping agents (customs clearance, disbursement account at Egyptian Ports)\n* Manage logistics suppliers for unloading of Bulk vessels and post\\-delivery (road transport) up to the platform.\n* Guarantee good coordination with all suppliers in order to avoid additional costs (demurrages / product loss / additional road transport costs ...)\n* Guarantee the documentation of importation transactions with the banks and ports requirements, to be accurate and in time.\n* Support with the Yearly negotiation with the local logistics suppliers (port shipping agent, road transporters etc.)\n\n \n\nStock Management* Contribute to define and manage the stock levels by material and by product, according to sales forecast, production, minerals supply etc.\n* Be responsible for the accuracy of stocks physically and into ERP.\n* Liaise with production for regular physical count.\n\n \n\nERP Management* Create the production entries and stock management onto ERP.\n* Create new products.\n* Create new suppliers and new customers.\n* Create the purchasing cycle and manage the purchasing cycle onto ERP.\n\n\nSafety* Follow all necessary safety guidelines prescribed for the site and proactively highlight improvements with the management team.\n\nJOB SPECIFICATIONS\nEducation and Experience requirements\nEducation* Bachelor Degree in Supply Chain Management or Logistics (or relevant field).\n* English and Arabic are must. Any other language is an added advantage.\n* Any logistics professional certification is a plus.\n\n \n\nExperience \n\n* 0 to 2 years of work experience as supply chain coordinator, transportation or any relevant position.\n* Experience in Ceramic / industrial fields is a plus.\n* Knowledge in SAP.\n\n\nInterpersonal skills* An excellent verbal and written communication skills and ability to collaborate effectively within a team.\n* Highly motivated \\& results focused with the ability to execute effectively with multiple priorities, challenging deadlines and emergencies.\n* Ability to operate and execute effectively in a fast\\-paced environment with multiple priorities and challenging deadlines.\n* Flexes own style to meet the needs of others or situations.\n* Delivers short term results while maintaining focus on the longer term.\n* Shows initiatives in seeking new knowledge and best practices.\n* Gathers external insight from other organizations and customers to innovate and drive business performance.\n* Creative thinking – both in terms of projects and solutions to issues.\n* Looks to find ways to do things better, quicker or more efficiently.\n\nPosition Type\nFull time\nand\nPermanent*Only technical issues will be monitored through the below inbox:**recruiting.support@ imerys.com* \n\n \n\n*PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.* \n\n \n\n*To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.**IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762447463000","seoName":"logistics-procurement-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-aged-disability-support/logistics-procurement-coordinator-6431327529958712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d9e35717-5a7d-494a-bffb-f59b908f58bb","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Manage logistics and procurement operations","Support supplier contracts and cost-saving initiatives","Ensure ERP system accuracy"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"ثان العاشر من رمضان,محافظة الشرقية","unit":null}]},"addDate":1762447463277,"categoryName":"Aged & Disability Support","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,327","location":"367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt","infoId":"6431327520960112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Russian Speaker Q4 - 2025 - Technical","content":"**Customer Service and Support**\n\n**Location**\nCairo, Egypt \n\nJob Title:\n\n\nRussian Speaker Q4 \\- 2025 \\- Technical\nJob Description\n\n\nAs a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats – troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.**Essential Functions/Core Responsibilities**\n\n* Provide prompt and accurate technical support to customers via phone, email, and chat.\n* Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products\n* Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.\n* Document and escalate unresolved issues to higher\\-level support teams.\n* Maintain detailed records of customer interactions and support activities.\n* Proactively identify and address potential customer issues to prevent escalations.\n* Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)\n* Serve as a resource to other support personnel\n* Participate in ongoing training and development to stay abreast of the latest technology advancements.\n* Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.\n* Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.\n* Participate in activities designed to improve customer satisfaction and business performance\n\n**Candidate Profile**\n\n* A High School Diploma and one year of relevant experience are preferred\n* Tech sales experience is preferred\n* Basic/Advanced '' depends on the program '' understanding of client technical systems.\n* Ability to learn including strong problem\\-solving skills\n* Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non\\-technical users.\n* Proficient in written and verbal communication.\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Commitment to providing exceptional customer service.\n* Courteous with a strong customer service orientation\n* Achieve and maintain recognized and applicable technical certification(s)\n* Able to rotate shifts, as needed\n* Based on the program, additional experience/skills may be required\n\n**Our benefits**\n\n* Competitive salary\n* A bright, modern, and exciting place to work, with excellent staff facilities\n* Performance\\-related pay\n* Voluntary Medical plan\n* Transportation allowance\n* Life insurance\n* Annual reward and recognition events\n* Holiday pay\n* Access to training and development opportunities.\n\n**Career Framework Role**\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n **Disclaimer**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n\nLocation:\n\n\nEGY Cairo \\- Building F16\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762447462000","seoName":"russian-speaker-q4-2025-technical","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-housing-homelessness-services/russian-speaker-q4-2025-technical-6431327520960112/","localIds":"6","cateId":null,"tid":null,"logParams":{"tid":"43121623-83ed-40c4-a3b7-9d9b1837d69e","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Provide technical support via phone/email/chat"," Troubleshoot hardware/software issues"," Competitive salary and benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Al Azbakeya,Cairo Governorate","unit":null}]},"addDate":1762447462574,"categoryName":"Housing & Homelessness Services","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,327","location":"367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt","infoId":"6431327524339412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service/ Technical Support Advisor - Egypt","content":"Job Title:\n\n\nCustomer Service/ Technical Support Advisor \\- Egypt\nJob Description\n\n\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.\nAre you a **Bilingual?**\n\n\nDo you have a good knowledge of **English** and speak one of these languages:\n\n**German/Italian/French/Spanish/Portuguese/Russian/Hebrew/Czech/Turkish**\n\n\nThen you could be perfect for our bilingual roles!\n\n\nAs a result of our incredible growth, we’re looking for Bilingual speakers to join our lively, fun\\-loving team join us in Concentrix Egypt sites to support us in providing exceptional experiences for some of the world’s biggest and most well\\-known brands.\n\n\nWe have multiple amazing sites in **Cairo\\-Smart Village, 6th October City.** where we offer exciting opportunities in the areas of **Customer Care, Technical Support, and Travel Advisor.**\n\n**Customer Care Opportunities:** \n\nOur Customer Care teams are responsible for providing exceptional customer experiences via various channels – this could be supporting customers with anything from booking a fantastic holiday to arranging returns for that new pair of sneakers.\n\n \n\n \n\n**Travel Advisor Opportunities:**\n\nOur travel advisors tailor the best holidays for our customers and advise on different aspects of travel a customer might have.\n\n**Technical Support Opportunities:**\n\nOur Technical Support advisors help clients resolve any technical issues they might have. If you have a problem\\-solving mindset and a passion for technology, then this could be the job for you!\n\n\nAs a Technical Support Advisor, you will be handling incoming inquiries from customers via the phone, email, and online. You will also be using your knowledge of your client's products and/or services to enhance sales, brand loyalty, and the customer experience.\n\n**Reimagine your career with Concentrix!**\n\n \n\n \n\n**We offer:**\n\n* Competitive remuneration with Reward and Recognition programs\n* Comprehensive initial training and onboarding\n* Constant support from your colleagues with coaching and mentoring opportunities\n* Professional Development and Career Navigation programs to map out the steps in your development;\n* Health and Wellbeing initiatives;\n* Part of the additional benefits are Health and Life Insurance, a Multisport card, Transport allowance, a Bonus for important life events, Corporate discounts, and many more.\n\n**Apply now** **and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!**\n\n**About us:**\n\n\nWith 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.\n\n\nWe’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. 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This role requires an in\\-depth understanding of Liferay’s technical stack and the ability to deliver high\\-quality digital experience solutions. The ideal candidate will possess expertise in Liferay’s core features, frameworks, and advanced configurations to meet business needs.\n* The Expert Software Specialist\\- Liferay is responsible for designing, developing, and maintaining software solutions across various platforms and technologies. This role involves collaborating with cross\\-functional teams to implement solutions that meet business needs, leveraging both front\\-end and back\\-end technologies. The Senior Software Specialist will ensure high\\-quality delivery, performance optimization, and adherence to best practices.\n* Develop, customize, and maintain software applications using a variety of technologies, ensuring they meet business requirements and user needs.\n* Utilize front\\-end technologies (e.g., HTML, CSS, JavaScript, React, Angular) to build responsive and user\\-friendly interfaces.\n* Implement business logic and server\\-side functionality using back\\-end technologies (e.g., Java, Spring, Hibernate).\n* Integrate applications with third\\-party systems, APIs, and databases.\n* Optimize application performance and scalability to ensure a seamless user experience.\n* Create and maintain comprehensive technical documentation for developed solutions.\n* Continuously evaluate and enhance development processes and best practices within the team.\n* Participate in code reviews to maintain high\\-quality code and adhere to coding standards.\n* Stay updated with emerging technologies and industry trends to continuously improve software development processes.\n* Conduct knowledge\\-sharing sessions on best practices, new technologies, and software updates.\n* Stay updated with the latest technologies, frameworks, and industry trends to ensure best practices are followed.\n* Mentor junior team members and provide technical guidance as needed\n#### **Personal Skills**\n\n\n* Ability to work independently and in a team environment.\n* Strong communication skills to articulate technical concepts clearly.\n* Attention to detail and a commitment to delivering high\\-quality code\n\n#### **Technical Skills**\n\n\n* Bachelor’s degree in computer science, Software Engineering, or a related field.\n* 10\\+ years of hands\\-on development experience with Liferay, including Liferay DXP.\n* Development of Liferay themes, layouts, and portlets.\n* Customizing and deploying Liferay plugins, hooks, and extensions.\n* Advanced knowledge of Liferay service builder and OSGi modular frameworks.\n* Expertise in configuring and managing Liferay workflows, forms, and web content management.\n* Hands\\-on experience in Liferay system configurations, performance tuning, and security settings.\n* Solid understanding of Liferay portal architecture, including OSGi frameworks and modular development.\n* Proven experience in Java, Spring Framework, and Hibernate.\n* Strong background in front\\-end development using technologies like HTML, CSS, JavaScript, Angular, or React.\n* Experience in database management with MySQL, Oracle, or PostgreSQL.\n* Knowledge of cloud platforms and DevOps tools (e.g., Docker, Kubernetes, Jenkins) is a plus.\n* Strong problem\\-solving and debugging capabilities.\n\n#### **Education**\n\n\nB.Sc. of Engineering, Computer Science\n\n\n \n#### **Job Details**\n\n\nJob Location\nCairo, Egypt\nCompany Industry\nSystem Integrator\nCompany Type\nEmployer (Private Sector)\nJob Role\nEngineering\nEmployment Type\nEmployee\nJob Division\nEBS \n\nGovernment Business Solutions LoB\n \n#### **Preferred Candidate**\n\n\nCareer Level\nMid Career\nYears of Experience\nMin: 10 Max: 12","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670391000","seoName":"expert-software-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/expert-software-specialist-6370181016473712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6de971aa-3c81-43bf-98fc-7fef68682dec","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Expertise in Liferay development","Lead software solutions design","Mentor junior developers"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670391912,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,332","location":"Egypt","infoId":"6370180246246512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Care Specialist","content":"Are you ready to dive into a world of excitement and influence people’s lives with your unique talents? We’re on the lookout for a dynamic and creative Customer Service Enthusiast to join our vibrant team. As a Customer Service Agent, you’ll be the maestro behind the curtain, weaving exceptional experiences for our treasured clients. Your charm and dedication will be the key to unlocking customer delight, and every interaction will be a chance to craft unforgettable moments and lasting connections.\n\n\n#### **Requirements**\n\nPlease read the responsibilities and requirements carefully:\n\n\n* 1\\-2 year experience in customer care\n* Must be a graduate of any related field\n* Fluent in English and Arabic\n* Excellent Communication skills\n* Excellent Microsoft Office skills\n#### **Responsibilities**\n\n* 1\\. Respond to calls received during the work shift and answer emergency cases.\n* 2\\. Contact the department responsible to handle urgent matters.\n* 3\\. Handle client requests effectively and in a timely manner.\n* 4\\. Use our CRM to record requests, calls status…etc.\n* 5\\. Handle client requests through Whatsapp system, calls and emails.\n* 6\\. Handle Approvals with clients through the system and insurance companies\n* 7\\. 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Look no further than **Future Group!** Since 1994, we've been at the forefront of the localization market, with a worldwide presence spanning North \\& Latin America, Asia, Europe, and MEA. Now, we're on the lookout for passionate individuals to join our dynamic team as Business Development Executives.\n\n**Why Future Group?**\n\n\nAt Future Group, we don't just set trends – we define them. As a leading player in the industry, we offer unparalleled opportunities for growth, innovation, and success. When you join our team, you become part of a global family committed to excellence and driven by a shared vision of shaping the future of communication.\n\n**What You'll Do:**\n\n\nAs a Business Development Executive, you'll be the driving force behind our sales efforts, responsible for identifying new prospects, nurturing relationships, and closing deals. From conducting market research to delivering captivating presentations, you'll play a pivotal role in expanding our client base and driving revenue growth.\n\n**Key Responsibilities:**\n\n* + Manage the full outbound sales cycle, from prospecting to closing.\n\t+ Conduct targeted outreach via email, and phone.\n\t+ Qualify leads and hold discovery meetings to understand client needs and pain points.\n\t+ Collaborate with project managers to ensure accurate project scoping and seamless handover.\n\t+ Re\\-engage former clients and upsell based on prior interactions.\n\t+ Maintain accurate records in CRM and update all sales activities consistently.\n\t+ Meet or exceed individual KPIs and contribute to overall revenue goals.\n\n**What You Bring to the Table:**\n\n* Prior experience in B2B sales, preferably within localization, translation, or related service industries.\n* Strong knowledge of outbound prospecting and account\\-based selling strategies.\n* Willingness to work US time zone hours (4 PM – 1 AM Egypt time).\n* Proven track record of managing the full sales cycle, from lead generation to closing deals.\n* Proficiency in using CRM systems, sales automation, and lead generation tools.\n* Confident presenting to senior decision\\-makers and tailoring messaging based on audience needs.\n\n**Join Us in Shaping the Future of Communication!**\n\n\nIf you're ready to embark on an exciting journey of growth and opportunity, we want to hear from you! At Future Group, your potential knows no bounds – apply now and let's write the next chapter of success together.\n\n*Don't miss out on this incredible opportunity – seize the moment and unlock your future with Future Group!*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669925000","seoName":"Business+Development+Executive","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/business%2Bdevelopment%2Bexecutive-6370175039897712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"18e94baf-2353-4069-a316-0100438bd663","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Drive sales efforts globally","Manage full outbound sales cycle","Collaborate with project managers"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924991,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6370175040588912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"BUSINESS ARCHITECT","content":"Description \n\n1\\. Work closely with other functional area architects and Business to ensure adequate Business solutions are in place throughout all systems and platforms to mitigate identified risks sufficiently, and to meet business objectives and regulatory requirements. \n\n2\\. Oversee the development and maintenance of the Business strategy. \n\n3\\. Ensure the effective translation of the Business architecture is implemented into provided solutions in alignment with the approved Business architectures and that they are in place throughout all IT systems and platforms. \n\n4\\. Define the alignment of Business governance with Architecture governance. \n\n5\\. Develop the business, information and technical artefacts that constitute the enterprise Business architecture and solutions. \n\n6\\. Analyse business impact and exposure, based on emerging security threats, vulnerabilities and risks. \n\n\n\n\nQualifications \n\nQualifications \\& Experience \n\n* Bachelor's degree in Engineering, MIS, Computer Science, Mathematics, Statistics or related field.\n* Post\\-graduate degree is an asset\n* A minimum of 5 years of experience in Business Architecture Domain.\n* Multi\\-disciplinary application of wide knowledge spanning business, data, and technology.\n* Strong Banking Industry Experience\n* Strong awareness of Business policies, risk management and assessment\n\n\nSkills \n\n* Strong communications skills including verbal and written\n* Advanced problem solving and analytical skills\n \n\n\nPrimary Location: Egypt\\-Giza\\-SMART VILLAGE BLDG. 1\nJob: Back Office\nOrganization: FINANCE, STRATEGY, OPERATIONS \\& TECHNOLOGY\nShift: Day Job\nJob Type: Full\\-time Employee","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669925000","seoName":"business-architect","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/business-architect-6370175040588912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a41cc71e-3482-4291-baa9-813475fe4fd7","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Business architecture strategy","Risk management and assessment","Strong banking industry experience"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669925045,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175041267512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Arabic Language Specialist – AI Trainer","content":"Are you an Arabic language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‑quality training data, tomorrow's AI can democratize world‑class education, keep pace with cutting‑edge research, and streamline communication and translation for speakers of Arabic everywhere. That training data begins with you—we need your expertise to help power the next generation of AI.\n \n \n\nWe're looking for Arabic language specialists who live and breathe the complexities of Arabic grammar, syntax, morphology, semantics, phonetics, and pragmatics. You'll challenge advanced language models on topics like dialectal variation, formal versus colloquial language, Arabic script, translation accuracy, semantic ambiguity, and cultural context—documenting every failure mode so we can harden model reasoning.\n \n \n\nOn a typical day, you will converse with the model on language scenarios, verify factual accuracy and logical soundness, capture reproducible error traces, and suggest improvements to our prompt engineering and evaluation metrics.\n \n \n\nA master's or PhD in Arabic language, linguistics, or a closely related field is ideal; peer‑reviewed publications, translation experience, or hands\\-on linguistic analysis projects signal fit. Clear, metacognitive communication—\"showing your work\"—is essential.\n \n \n\nReady to turn your Arabic language expertise into the knowledge base for tomorrow's AI? Apply today and start teaching the model that will teach the world.\n \n \n\nWe offer a pay range of $8\\-to\\- $65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you'll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.\n \n \n\n**Job title:** Arabic Language Specialist – AI Trainer\n \n**Employment type:** Contract\n \n**Workplace type:** Remote\n \n**Seniority level:** Mid‑Senior Level","price":"EGP 8-65/day","unit":"per day","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669925000","seoName":"Arabic+Language+Specialist+%E2%80%93+AI+Trainer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/arabic%2Blanguage%2Bspecialist%2B%25e2%2580%2593%2Bai%2Btrainer-6370175041267512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2c0a9e6c-b835-4483-b17b-5f2eada3dc8f","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Shape future of AI with Arabic expertise","Challenge advanced language models","Remote contract position with flexible pay"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669925098,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6370175041971312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"AI & Automation Business Analyst (Digital Transformation)","content":"Do you have a passion for digital transformation and a talent for turning data and business insights into practical automation solutions? Join Future Group, a world leader in translation and localization, as we accelerate our growth with pioneering AI and automation strategies. We're seeking an enthusiastic, detail\\-oriented individual to help us streamline processes, harness the latest digital technologies, and redefine the way we operate.\n\n**Why Choose Future Group for Your Digital Transformation Career?**\n-------------------------------------------------------------------\n\n\nAt Future Group, innovation drives everything we do. Our inclusive, collaborative culture encourages every team member to propose new ideas and play an active role in our digital evolution. By joining us as an AI \\& Automation Business Analyst, you’ll collaborate cross\\-functionally, grow your expertise, and make a significant impact on global operations. Develop your career alongside some of the brightest minds in the translation and technology space.\n\n**What You'll Be Doing in AI, Automation \\& Digital Transformation**\n--------------------------------------------------------------------\n\n\nIn this role, you will analyse business processes, identify automation opportunities, and work closely with AI engineers, project managers, and business stakeholders to implement cutting\\-edge technology solutions. Your work will help drive operational efficiency and enhance Future Group’s competitive edge in an ever\\-evolving market.\n\n\n### **Key Business Analyst Responsibilities in AI \\& Automation:**\n\n* Map, evaluate, and optimise existing business processes for automation potential using AI tools.\n* Collaborate with business units to gather and document requirements for digital transformation initiatives.\n* Analyse, interpret, and present data to support process improvement and successful technology adoption.\n* Work alongside technical teams to define automation workflows and validate their business value.\n* Support the implementation of automation projects, including user acceptance testing, training, and change management.\n* Stay updated on AI, automation, and digital transformation trends to identify innovative solutions for business needs.\n* Ensure compliance with data privacy, security standards, and best practices in all solutions delivered.\n* Provide ongoing support and analysis for live automation solutions, recommending further enhancements where possible.\n\n**Requirements for the AI \\& Automation Business Analyst Role**\n---------------------------------------------------------------\n\n* Bachelor’s degree in Business, Computer Science, Information Systems, or a related field.\n* Advanced knowledge of AI tools and ability to create optimized prompts is a must.\n* Full awareness of automation tools such as n8n, UiPath, and RTC is a must.\n* Demonstrable experience as a Business Analyst, Automation Analyst, or Digital Transformation Specialist.\n* Strong analytical thinking, with the ability to break down complex problems and communicate solutions clearly.\n* Excellent stakeholder management, communication, and presentation skills.\n* Project management capabilities with a track record of successfully supporting technology\\-enabled change.\n* An inclusive, collaborative mindset open to working with people from all backgrounds.\n* Familiarity with the translation/localisation industry is a bonus, but not required.\n\n**What We Offer Digital Transformation Professionals**\n------------------------------------------------------\n\n* Competitive salary and incentive bonus structure.\n* Access to professional development, training, and career progression opportunities.\n* A supportive, diverse, and innovation\\-led workplace culture.\n* Flexible and hybrid working arrangements, empowering you to do your best work.\n* The opportunity to shape Future Group’s digital future on a global scale.\n\n**Shape the Future of Automation at Future Group**\n--------------------------------------------------\n\n\nIf you’re ready to help us unlock the potential of AI and automation in the translation and localisation industry, we’d love to hear from you. Apply now to join Future Group as an AI \\& Automation Business Analyst and play a key part in our ambitious digital transformation journey.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669925000","seoName":"ai-automation-business-analyst-digital-transformation","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/ai-automation-business-analyst-digital-transformation-6370175041971312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"dc808189-0543-4973-858e-25b644e5d32f","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Lead AI & automation initiatives","Collaborate with cross-functional teams","Flexible hybrid work arrangements"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669925153,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"Egypt","infoId":"6370175042649912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Brand & Content Marketing Manager","content":"**About Manara:** Manara is a mission\\-driven social impact startup focused on unlocking human potential in the MENA region and diversifying the global tech sector. We identify, train, and place the top tech talent from MENA into leading tech roles while fostering a supportive and empowering community. Imagine a platform that combines the best of LinkedIn, Udacity, and a vibrant tech community designed specifically for MENA's brightest minds.\n\n\n**Role Overview:** We are looking for a hands\\-on **Senior Brand Manager** to lead and elevate the company's brand presence in the MENA region. This role will play a pivotal role in solidifying Manara as the go\\-to leader in tech upskilling while maintaining the integrity of our brand's mission, values, and vision. You'll work closely with internal teams, external partners, and stakeholders to create a powerful brand strategy that positions Manara as a thought leader in the tech upskilling space through thought\\-provoking content, media campaign, speaking engagements, and strategic partnerships.\n\n\n**Key Responsibilities:**\n\n\n**1\\. Brand Strategy Development \\& Execution:**\n\n\n* Develop and implement a comprehensive brand strategy to ensure Manara is recognized as the leading tech upskilling platform in the MENA region.\n* Identify and align brand messaging across all marketing channels to maintain consistency, relevance, and impact.\n* Drive brand positioning and key messaging to reinforce Manara's unique value proposition in the tech upskilling space\n\n\n**2\\.** **Market Research \\& Insights:**\n\n\n* Lead market research and competitive analysis to understand the evolving landscape of tech upskilling, competitors, and consumer behavior.\n* Translate insights into actionable strategies that resonate with target audiences, including software engineers, training partners, and employers.\n\n\n**3\\.** **Brand Awareness \\& Recognition with B2B, B2G, and B2C audiences::**\n\n* Oversee and execute brand\\-building initiatives to drive awareness in key markets, including managing our social media calendar \\& content creation, newsletters, media outreach, applying for speaking slots for our founders at events or for awards (e.g,. Forbes 30 under 30\\), and collaborating with our growth team on digital marketing campaigns\n* Manage our founders' LinkedIns to ensure they are posting regularly, since they are one of the best marketing channels we have. Similarly, figure out how to get our team to post more often.\n* Manage a part\\-time team member on social media community management, and a freelancer to produce excellent translations of content\n\n\n**4\\.** **Sales Enablement**\n\n \n\n* Generate inbound leads for the B2B team\n* Create \\& improve our sales materials (e.g., sales deck)\n\n**5\\. Internal Collaboration \\& Stakeholder Engagement:**\n\n\n* Partner with internal departments such as Product, Sales, and Customer Success to align brand strategies with business goals and deliver impactful brand experiences.\n* Build strong relationships with external partners, media outlets, and influencers to amplify brand reach and credibility in the tech industry.\n* Collaborate closely with senior leadership to ensure alignment of brand strategy with company vision and goals.\n\n\n**6\\.** **Brand Monitoring \\& Performance:**\n\n\n* Establish metrics to monitor brand health, equity, and campaign performance, ensuring continuous improvement.\n* Analyze brand performance against key KPIs, adapting strategies as needed to drive desired results.\n\n \n\n \n\n**What We're Looking For:**\n\n\n* **Experience:** 7\\+ years of experience in brand management, content marketing, or communications, with at least 3 years in a senior role.\n\t+ Experience within the tech, education, or upskilling sectors is highly preferred.\n\t+ Proven track record of building and managing strong brands, particularly in emerging markets or global contexts.\n\t+ Proven track record in working with social impact brands in Egypt and/or MENA\n\t+ Experience with experimenting rapidly \\& measuring results to find what works\n\t+ Experience in highly adaptable environments with quick change, ideally a pre\\-product market fit startup, is highly desirable\n* **Remote Work Savvy:** Experience working with distributed teams across multiple time zones, leveraging async communication tools effectively.\n\n\n**Location**\n------------\n\n\nWe are a hybrid remote company with colleagues based internationally in the US, Europe, and MENA, and a team based in Cairo. This role is remote but based in Cairo.\n\n\nOur remote global team travels regularly to Cairo and we do 1\\-2 annual, company\\-wide meetups for everyone to get together, socialize, and co\\-work.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669925000","seoName":"senior-brand-content-marketing-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/senior-brand-content-marketing-manager-6370175042649912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ebacdf9a-4a77-4ff9-b428-c00d18e7ac30","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Lead brand strategy in MENA","Manage social media & content","Collaborate with global teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669925207,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175043353712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Field Trainer","content":"*Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.*\n\n***It's time to make a move. Join our flow.***\n\nWe are looking for a Field Trainer to be responsible for planning and delivering both new and ongoing training on KONE methodologies to field operatives.\n\n\nThis role also involves proactively preparing operatives for upcoming product and service changes that affect methods and tools.\n\n\nThe Field Trainer works closely with business and function stakeholders, supervisors, and troubleshooters to identify the competence development needs of the workforce. Based on these insights, they design, adapt, and localize technical training programs for various target groups, and he plays a key role in enabling field operatives to meet KONE's safety and quality standards, exceed customer expectations, and achieve productivity targets.\n\n\n***What will you do?***\n\n**Training Delivery:**\n\n \n\n* Train proactively and coach field operatives in the Training Center and/or on site\n* Conduct trainings to develop the competences of non\\-technical people who need to understand technical topics in their work\n* Seek and experiment new learning methods in the trainings\n**Training Planning and Recording:**\n\n \n\n* Participate in the training planning and training catalogue creation\n* Have own trainings created and all training records (participants, results, materials) updated in konelearning.com\n**Localization of Technical Documents and Training Materials** : \n\n\n\n \n\n* Localize global instructions and training content to match the local needs (incl. translation, proof\\-reading)\n* Maintain and proof\\-read the translation of Containment and Retrofit letters and product related documentation (AM, AS, ASG)\n**Communication:**\n\n \n\n* Ensure changes to codes, methods, products and training materials are communicated to the Field operatives and part\\-time Field Trainers.\n* Take part in field reference groups to gather and share information\n**Safety and Assessment:**\n\n \n\n* Be a role model for safety\n* Participate in the incident or severe near miss investigations together with the Safety Manager\n* Is capable to observe risky methods in use and able to act accordingly to remove the risk\n* Observe and evaluate safety and method passport assessments\n***Are you the one?***\n\n* Bachelor or Diploma degree in Mechanical or Electrical Engineering.\n* 3 \\- 5 years experience in Installation, Field support in elevator \\& escalator industry.\n* Excellent communication, presentation, and analytical skills.\n* Highly motivated, goal\\-oriented, diligent, organized self\\-starter with an orientation\n* Strong user of MS Office.\n* Excellent verbal and written Arabic language skills.\n\n*At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co\\-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.*\n\nRead more on *www.kone.com/careers*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669925000","seoName":"Field+Trainer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/field%2Btrainer-6370175043353712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"48fd200d-bc7f-412c-ac64-167614292cd9","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Plan and deliver technical training","Localize global instructions for field needs","Excellent Arabic language skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669925262,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175027597112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"French Game Changer - Customer Service","content":"Job Title:\n\n\nFrench Game Changer \\- Customer Service\nJob Description\n\n\nDue to our incredible growth, we’re looking for Customer Service Advisors with French language skills ( Bilingual ) to help us deliver exceptional customer experiences for some of the world’s biggest and most well\\-known brands.**Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.**\n\n\nIn this role, you'll:\n\n* Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.\n* Become a product pro, mastering the ins and outs of the latest trends.\n* Troubleshoot issues with patience and a can\\-do attitude.\n* Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.\n* Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.\n\n\nEssential Functions/Core Responsibilities\n\n* Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)\n* Clarify customer requirements; probe for understanding and use decision\\-support tools and resources to appropriately provide resolution to the customer.\n* Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.\n* Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures.\n* Maintain basic knowledge of client products and/or services.\n* Prepare complete and accurate work including appropriately notating accounts as required.\n* Participate in activities designed to improve customer satisfaction and business performance.\n* Offer additional products and/or services.\n\n**Candidate Profile**\n---------------------\n\n* French level B2 / English B1\n* A minimum high school diploma with 3 to 6 months of relevant experience is preferred.\n* Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.\n* Ability to fluently communicate in the required language of support, both written and verbally.\n* Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.\n* Basic computer navigation skills and PC Knowledge.\n* Ability to work as a team member, as well as independently.\n* Dependable with proficient attention to detail.\n* Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.\n* Able to rotate shifts, as needed.\n* Strong problem\\-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.\n* Courteous with a customer\\-centric mindset. Passionate about exceeding expectations and delivering exceptional service.\n\n**Based on location and/or program, additional experience/skills may be required**\n\n* **Job requirements may vary by country and will not contravene any local laws**\n\n**Career Framework Role**\n-------------------------\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n**Disclaimer**\n--------------\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal\\-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n\nLocation:\n\n\nEGY Cairo \\- Building F16\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"french-game-changer-customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/french-game-changer-customer-service-6370175027597112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f40a843b-a254-44f4-9d7d-dc030a28e680","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Bilingual French/English support","Resolve customer inquiries via calls/chats/email","Flexible shift availability"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924030,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"32H9+3PC, Kerdasa, Giza Governorate 3630106, Egypt","infoId":"6370175028288112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Spanish Game Changer - Customer Service","content":"Job Title:\n\n\nSpanish Game Changer \\- Customer Service\nJob Description\n\n\nDue to our incredible growth, we’re looking for Customer Service Advisors with Spanish language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well\\-known brands.\nAdvisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.\n\n \n\nIn this role, you'll:\n\n* Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.\n* Become a product pro, mastering the ins and outs of the latest trends.\n* Troubleshoot issues with patience and a can\\-do attitude.\n* Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.\n* Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.\n\n\nEssential Functions/Core Responsibilities\n\n* Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)\n* Clarify customer requirements; probe for understanding and use decision\\-support tools and resources to appropriately provide resolution to the customer.\n* Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.\n* Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures.\n* Maintain basic knowledge of client products and/or services.\n* Prepare complete and accurate work including appropriately notating accounts as required.\n* Participate in activities designed to improve customer satisfaction and business performance.\n* Offer additional products and/or services.\n\n**Candidate Profile**\n---------------------\n\n* A minimum high school diploma with 3 to 6 months of relevant experience is preferred.\n* Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.\n* Ability to fluently communicate in the required language of support, both written and verbally.\n* Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.\n* Basic computer navigation skills and PC Knowledge.\n* Ability to work as a team member, as well as independently.\n* Dependable with proficient attention to detail.\n* Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.\n* Able to rotate shifts, as needed.\n* Strong problem\\-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.\n* Courteous with a customer\\-centric mindset. Passionate about exceeding expectations and delivering exceptional service.\n\n**Based on location and/or program, additional experience/skills may be required**\n\n* **Job requirements may vary by country and will not contravene any local laws**\n\n**Career Framework Role**\n-------------------------\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n**Disclaimer**\n--------------\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal\\-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n \n\nLocation:\n\n\nEGY Cairo Egypt\\-Smart Village Building B2110\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"spanish-game-changer-customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/spanish-game-changer-customer-service-6370175028288112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b5650d9e-1e6f-4704-822a-28c9d40aa293","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Fluent in Spanish for customer service","Support via calls, chats, and emails","Build lasting customer relationships"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924084,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175028979312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Italian Game Changer - Customer Service","content":"Job Title:\n\n\nItalian Game Changer \\- Customer Service\nJob Description\n\n\nDue to our incredible growth, we’re looking for Customer Service Advisors with Italian language skills ( Bilingual ) to help us deliver exceptional customer experiences for some of the world’s biggest and most well\\-known brands.**Job Description**\nAdvisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.\n\n**In this role, you'll:**\n\n* Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.\n* Become a product pro, mastering the ins and outs of the latest trends.\n* Troubleshoot issues with patience and a can\\-do attitude.\n* Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.\n* Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.\n\n**Essential Functions/Core** **Responsibilities**\n\n* Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)\n* Clarify customer requirements; probe for understanding and use decision\\-support tools and resources to appropriately provide resolution to the customer.\n* Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.\n* Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures.\n* Maintain basic knowledge of client products and/or services.\n* Prepare complete and accurate work including appropriately notating accounts as required.\n* Participate in activities designed to improve customer satisfaction and business performance.\n* Offer additional products and/or services.\n\n**Candidate Profile**\n---------------------\n\n* Italian Level B2 / English B1\n* A minimum high school diploma with 3 to 6 months of relevant experience is preferred.\n* Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.\n* Ability to fluently communicate in the required language of support, both written and verbally.\n* Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.\n* Basic computer navigation skills and PC Knowledge.\n* Ability to work as a team member, as well as independently.\n* Dependable with proficient attention to detail.\n* Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.\n* Able to rotate shifts, as needed.\n* Strong problem\\-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.\n* Courteous with a customer\\-centric mindset. Passionate about exceeding expectations and delivering exceptional service.\n\n**Based on location and/or program, additional experience/skills may be required**\n\n* **Job requirements may vary by country and will not contravene any local laws**\n\n**Career Framework Role**\n-------------------------\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n**Disclaimer**\n--------------\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal\\-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n\nLocation:\n\n\nEgypt, Cairo RHQ\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"italian-game-changer-customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/italian-game-changer-customer-service-6370175028979312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"962b8a10-0a07-47d4-8dd3-6a9294533b85","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Bilingual Italian/English customer service","Support global brands via calls/chats/email","Flexible shift rotations available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924138,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175029696112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Game Changer - French Speaker","content":"Job Title:\n\n\nTechnical Game Changer \\- French Speaker\nJob Description\n\n\nAs a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats – troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.***Essential Functions/Core Responsibilities***\n\n* Provide prompt and accurate technical support to customers via phone, email, and chat.\n* Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products\n* Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.\n* Document and escalate unresolved issues to higher\\-level support teams.\n* Maintain detailed records of customer interactions and support activities.\n* Proactively identify and address potential customer issues to prevent escalations.\n* Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)\n* Serve as a resource to other support personnel\n* Participate in ongoing training and development to stay abreast of the latest technology advancements.\n* Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.\n* Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.\n* Participate in activities designed to improve customer satisfaction and business performance\n\n***Candidate Profile***\n\n* A High School Diploma and one year of relevant experience are preferred\n* Tech sales experience is preferred\n* Basic/Advanced '' depends on the program '' understanding of client technical systems.\n* Ability to learn including strong problem\\-solving skills\n* Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non\\-technical users.\n* Proficient in written and verbal communication.\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Commitment to providing exceptional customer service.\n* Courteous with a strong customer service orientation\n* Achieve and maintain recognized and applicable technical certification(s)\n* Able to rotate shifts, as needed\n* Based on the program, additional experience/skills may be required\n\n***Our benefits***\n\n* Competitive salary\n* A bright, modern, and exciting place to work, with excellent staff facilities\n* Performance\\-related pay\n* Voluntary Medical plan\n* Transportation allowance\n* Life insurance\n* Annual reward and recognition events\n* Holiday pay\n* Access to training and development opportunities.\n\n**Career Framework Role**\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n **Disclaimer**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n\nLocation:\n\n\nEGY Cairo \\- Building F16\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"Technical+Game+Changer+-+French+Speaker","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/technical%2Bgame%2Bchanger%2B-%2Bfrench%2Bspeaker-6370175029696112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4fc51876-ed4a-4f29-8c03-6f244c381da2","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Provide technical support via phone/email/chat"," Troubleshoot hardware/software issues"," Collaborate with engineering teams"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924195,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"7R47+W56, El-Farik Abd El-Aziz Fahmy, Hurghada 2, Red Sea Governorate 1973431, Egypt","infoId":"6370175030425712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"German Game Changer - Hurghada","content":"Job Title:\n\n\nGerman Game Changer \\- Hurghada\nJob Description\n\n\nDue to our incredible growth, we’re looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well\\-known brands.\nAs a Customer Service Advisor within our friendly and supportive team, you will be responsible for:\n\n* handling incoming inquiries from German customers via the phone, email and on online,\n* providing support for customers to effectively resolve their queries,\n* using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,\n* updating our systems with complete and accurate details regarding your customer interactions.\n\n**Your Benefits:**\n\n* Competitive salary\n* Customer Service German Only 13,000 to 15,000 EGP Gross.\n* Customer Service German and English 14,000 to 16,000 EGP Gross.\n* Technical Support German and English 17,000 to 19,000 EGP Gross.\n* A bright, modern and exciting place to work, with excellent staff facilities\n* Performance related pay\n* Voluntary Medical plan\n* Transportation allowance\n* Life insurance\n* Annual reward and recognition events\n* Holiday pay\n* Access to training and development opportunities\n\n**Your Skills**\n\nWe know that customer service isn’t for everyone. To be considered for this role, we’ll need you to have the following:\n\n* Excellent **German** communication and interpersonal skills (written \\& verbal)\n* High school diploma\n* 3 \\-6 six months of relevant Customer Service experience (preferred)\n* Highly motivated and strong work ethic.\n* Courteous, friendly, and professional manner\n* Strong computer skills and attention to detail\n* Ability to work to deadlines and targets\n* Flexibility in your approach to work to meet the changing needs of the business\n* Ability to work as a team member, as well as independently\n\n\nThis is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.\n\n\nDo not miss this great job opportunity! Apply now:\n\n**Hours:** 40 hours/week on a rotational shift pattern.\n\n**About Us**\n\n\nWith 250,000 colleagues all over the world**,** we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.\n\n\nWe’re extremely passionate about the power of exceptional customer experiences, because we know, when someone has an amazing customer experience, it can be life changing!\n\n\nWe’re fanatical about our diverse and passionate people all across the world people. We see and love each of their individualities, because recognize that all our differences make us stronger together. That’s why we show them how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance\\-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.) Be true. Be you. Be with us... and together we will make new memories!\n\n**Disclaimer**\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.\n\n\nLocation:\n\n\nEGY Hurghada \\- Raya Building\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"EGP 13,000-19,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"german-game-changer-hurghada","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/german-game-changer-hurghada-6370175030425712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3f635cca-2932-4526-85a5-d37fc7ca1990","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["German language required","Competitive salary up to 19,000 EGP","Rotational shift pattern"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924251,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"7R47+W56, El-Farik Abd El-Aziz Fahmy, Hurghada 2, Red Sea Governorate 1973431, Egypt","infoId":"6370175031142512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"English Game changer - Hurghada","content":"Job Title:\n\n\nEnglish Game changer \\- Hurghada\nJob Description\n\n\nDue to our incredible growth, we’re looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well\\-known brands.**Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.**\n\n\nIn this role, you'll:\n\n* Be the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.\n* Become a product pro, mastering the ins and outs of the latest trends.\n* Troubleshoot issues with patience and a can\\-do attitude.\n* Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.\n* Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals.\n\n\nEssential Functions/Core Responsibilities\n\n* Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)\n* Clarify customer requirements; probe for understanding and use decision\\-support tools and resources to appropriately provide resolution to the customer.\n* Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.\n* Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures.\n* Maintain basic knowledge of client products and/or services.\n* Prepare complete and accurate work including appropriately notating accounts as required.\n* Participate in activities designed to improve customer satisfaction and business performance.\n* Offer additional products and/or services.\n\n**Candidate Profile**\n---------------------\n\n* A minimum high school diploma with 3 to 6 months of relevant experience is preferred.\n* Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.\n* Ability to fluently communicate in the required language of support, both written and verbally.\n* Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.\n* Basic computer navigation skills and PC Knowledge.\n* Ability to work as a team member, as well as independently.\n* Dependable with proficient attention to detail.\n* Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.\n* Able to rotate shifts, as needed.\n* Strong problem\\-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.\n* Courteous with a customer\\-centric mindset. Passionate about exceeding expectations and delivering exceptional service.\n\n**Based on location and/or program, additional experience/skills may be required**\n\n* **Job requirements may vary by country and will not contravene any local laws**\n\n**Career Framework Role**\n-------------------------\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n**Disclaimer**\n--------------\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal\\-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n\nLocation:\n\n\nEGY Hurghada \\- Raya Building\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"english-game-changer-hurghada","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/english-game-changer-hurghada-6370175031142512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3697fb7b-99bf-4ba2-a89f-fcb0cea6b3a7","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Support global brands via calls/chats/emails","Resolve customer inquiries and process orders","Work in a dynamic team environment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924307,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"32H9+3PC, Kerdasa, Giza Governorate 3630106, Egypt","infoId":"6370175031846512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service - Sales Advisor Vacancies","content":"Job Title:\n\n\nCustomer Service \\- Sales Advisor Vacancies\nJob Description\n\n\nDo you thrive on building relationships, problem\\-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Sales Support at Concentrix!**The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.**\n---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n\nIn this role, you will:\n\n* Become the voice and face of Concentrix’s clients for our valued customers. Handle inbound inquiries via phone, email, and chat, providing exceptional service and support throughout the sales journey.\n* Act as a trusted advisor and advocate for customers. Actively listen to their needs, identify pain points, and recommend solutions that best suit their requirements.\n* Possess a deep understanding of products and services. Be able to clearly explain features, benefits, and value propositions, providing accurate and timely information.\n* Proactively address customer concerns and troubleshoot issues. Work collaboratively with internal teams to resolve problems efficiently and ensure customer satisfaction.\n* Contribute to exceeding sales targets and customer retention objectives. Be a key driver of success.\n\n**Essential Functions/Core Responsibilities**\n---------------------------------------------\n\n* Achieve specific sales targets and maximize sale opportunities.\n* Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs\n* Maintain broad knowledge of products, pricing, promotions, and procedures\n* Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)\n* Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures\n* Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunities to build rapport with the customer\n* Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer\n* Prepare complete and accurate work including appropriately notating accounts as required\n* Participate in activities designed to improve customer satisfaction and sales performance\n* Answer billing questions by talking through components of customer accounts\n\n**Candidate Profile**\n---------------------\n\n* Minimum of high school diploma with 3 to 6 months of sales experience is preferred\n* Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.\n* Ability to fluently communicate in the required language of support, both written and verbally\n* Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.\n* Basic computer navigation skills and PC Knowledge\n* Ability to work as a team member, as well as independently\n* Dependable with proficient attention to detail\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Able to rotate shifts, as needed\n* Strong problem\\-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.\n* Courteous with a customer\\-centric mindset. Passionate about exceeding expectations and delivering exceptional service.\n\n**Based on location and/or program, additional experience/skills may be required**\n\n* **Job requirements may vary by country and will not contravene any local laws**\n\n**Career Framework Role**\n-------------------------\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n**Disclaimer**\n--------------\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.\n\n\nLocation:\n\n\nEGY Cairo Egypt\\-Smart Village Building B2110\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"Customer+Service+-+Sales+Advisor+Vacancies","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/customer%2Bservice%2B-%2Bsales%2Badvisor%2Bvacancies-6370175031846512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"1ac7094d-196f-4c1f-bd61-9b94c5421ee5","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Handle customer inquiries via phone/email/chat"," Meet sales targets and KPIs"," Support customer satisfaction and retention"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924362,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175032563312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service - Banking Vacancies","content":"Job Title:\n\n\nCustomer Service \\- Banking Vacancies\nJob Description\n\n\nAre you a customer service rockstar with a passion for the financial industry?, \n\nDo you thrive in fast\\-paced environments and take pride in exceeding expectations? If so, then we want you on our team!**Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.**\n\n**In this role, you will:**\n\n* Be the friendly face and voice of our client, providing exceptional service to our valued customers across multiple channels (phone, email, chat).\n* Act as a financial advisor and problem\\-solver, patiently guiding customers through their banking needs and addressing their concerns.\n* Possess a deep understanding of banking products and services, including accounts, loans, investments, and more.\n* Proactively identify opportunities to upsell and cross\\-sell, contributing to the bank's growth.\n* Maintain accurate and up\\-to\\-date customer records and ensure compliance with all banking regulations.\n* Work collaboratively with internal teams to resolve issues and provide seamless customer experiences.\n* Contribute to a positive and productive work environment, fostering teamwork and collaboration.\n\n**Essential Functions/Core Responsibilities:**\n\n* Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)\n* Clarify customer requirements; probe for understanding and use decision\\-support tools and resources to appropriately provide resolution to the customer.\n* Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.\n* Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures.\n* Maintain basic knowledge of client products and/or services.\n* Prepare complete and accurate work including appropriately notating accounts as required.\n* Participate in activities designed to improve customer satisfaction and business performance.\n* Offer additional products and/or services.\n* Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.\n\n**Candidate Profile:**\n----------------------\n\n* Minimum of high school diploma with 6 months of experience in a customer service role, preferably in the banking industry.\n* Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.\n* Ability to fluently communicate in the required language of support, both written and verbally.\n* Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.\n* Basic computer navigation skills and PC Knowledge\n* Ability to work as a team member, as well as independently.\n* Dependable with proficient attention to detail\n* Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.\n* Able to rotate shifts, as needed.\n* Strong problem\\-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.\n* Courteous with a customer\\-centric mindset. Passionate about exceeding expectations and delivering exceptional service.\n* A strong understanding of financial concepts and principles (a plus).\n\n **Based on location and/or program, additional experience/skills may be required**\n\n* **Job requirements may vary by country and will not contravene any local laws**\n\n**Career Framework Role:**\n--------------------------\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n**Disclaimer :**\n----------------\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal\\-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n\nLocation:\n\n\nEgypt, Cairo RHQ\nLanguage Requirements:\n\n\nTime Type:\n\n\nFull time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"customer-service-banking-vacancies","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/customer-service-banking-vacancies-6370175032563312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b9a5109e-8388-4ec6-afee-63555880573f","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Provide exceptional customer service via multiple channels","Resolve routine banking issues for clients","Maintain accurate customer records and ensure compliance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924418,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"32H9+3PC, Kerdasa, Giza Governorate 3630106, Egypt","infoId":"6370175033305912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service - Telecommunication Vacancies","content":"Job Title:\n\n\nCustomer Service \\- Telecommunication Vacancies\nJob Description\n\n\nDo you have a passion for the ever\\-evolving world of telecommunications? Do you thrive on troubleshooting technical challenges and exceeding customer expectations? Then ditch your commute and join our dynamic team as a Telecommunications Specialist!\nAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.\n\n**In this role, you'll be:**\n\n* The digital advisor for our customers' communication needs, diagnosing and resolving issues with internet, phone, and TV services.\n* A master of knowledge, navigating complex technical manuals and staying ahead of the curve in the ever\\-changing telecommunications landscape.\n* A patient and empathetic communicator, guiding customers through troubleshooting steps with clear instructions and a friendly smile.\n* A brand ambassador, building lasting relationships with customers and ensuring their satisfaction is your top priority. Every interaction is an opportunity to make a positive impact.\n\n**Essential Functions/Core Responsibilities:**\n\n* Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)\n* Clarify customer requirements; probe for understanding and use decision\\-support tools and resources to appropriately provide resolution to the customer.\n* Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.\n* Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures.\n* Maintain basic knowledge of client products and/or services.\n* Prepare complete and accurate work including appropriately notating accounts as required.\n* Participate in activities designed to improve customer satisfaction and business performance.\n* Offer additional products and/or services.\n\n**Candidate Profile**\n\n* A minimum high school diploma with 3 to 6 months of relevant experience is preferred.\n* Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.\n* Ability to fluently communicate in the required language of support, both written and verbally.\n* Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.\n* Tech\\-savvy individual with a deep understanding of telecommunications infrastructure and technical troubleshooting.\n* Dependable with proficient attention to detail.\n* Able to rotate shifts, as needed.\n* Strong problem\\-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.\n* Patient and empathetic, able to handle customer frustrations with a calm and understanding demeanor.\n* Self\\-motivated and driven, with a strong work ethic and a commitment to exceeding expectations.\n\n\nBased on location and/or program, additional experience/skills may be required\n\n* Job requirements may vary by country and will not contravene any local laws\n\n**Career Framework Role:**\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n**Disclaimer:**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal\\-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n\nLocation:\n\n\nEGY Cairo Egypt\\-Smart Village Building B2110\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"customer-service-telecommunication-vacancies","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/customer-service-telecommunication-vacancies-6370175033305912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2a21857b-f195-4ee3-9ea0-0e144c971cd2","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Resolve telecom issues for customers"," Provide excellent customer service"," Work in Smart Village, Cairo"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924476,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175035468912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service - Retail Vacancies","content":"Job Title:\n\n\nCustomer Service \\- Retail Vacancies\nJob Description\n\n\nDo you have a passion for fashion, gadgets, or home goods? Do you thrive on making customers happy and exceeding expectations? Then join our vibrant team at Concentrix and become the hero behind every smile!**Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.**\n\n**In this role, you'll:**\n\n* Be the friendly voice of major retail brands, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.\n* Become a product pro, mastering the ins and outs of the latest trends.\n* Transform shopping woes into shopping wows! Handle returns, exchanges, and troubleshoot issues with patience and a can\\-do attitude.\n* Go the extra mile to build lasting relationships with customers. Offer personalized recommendations, answer questions with a smile, and make every interaction a positive experience.\n* Contribute to a dynamic and supportive team environment, collaborating with colleagues to achieve shared goals. You'll be part of a retail family that's always there for each other.\n\n**Essential Functions/Core Responsibilities:**\n\n* Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’)\n* Clarify customer requirements; probe for understanding and use decision\\-support tools and resources to appropriately provide resolution to the customer.\n* Listen attentively to customer needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.\n* Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures.\n* Maintain basic knowledge of client products and/or services.\n* Prepare complete and accurate work including appropriately notating accounts as required.\n* Participate in activities designed to improve customer satisfaction and business performance.\n* Offer additional products and/or services.\n\n**Candidate Profile:**\n----------------------\n\n* A minimum high school diploma with 3 to 6 months of relevant experience is preferred.\n* Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.\n* Ability to fluently communicate in the required language of support, both written and verbally.\n* Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.\n* Basic computer navigation skills and PC Knowledge.\n* Ability to work as a team member, as well as independently.\n* Dependable with proficient attention to detail.\n* Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.\n* Able to rotate shifts, as needed.\n* Strong problem\\-solving and analytical abilities. Can quickly assess situations, identify root causes, and develop effective solutions.\n* Courteous with a customer\\-centric mindset. Passionate about exceeding expectations and delivering exceptional service.\n\n**Based on location and/or program, additional experience/skills may be required**\n\n* **Job requirements may vary by country and will not contravene any local laws**\n\n**Career Framework Role:**\n--------------------------\n\n\nEach program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.\n\n\nWe offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!\n\n**Disclaimer:**\n---------------\n\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\n\n\nConcentrix is an equal\\-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.\n\n\nLocation:\n\n\nEGY Cairo B224\\-F15, KM28 Cairo Alexandria Desert Road,\nLanguage Requirements:\n\n\nTime Type:\n\n\nFull time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"customer-service-retail-vacancies","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/customer-service-retail-vacancies-6370175035468912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3bdadc32-f2b5-4505-a0d7-e6d81d9ee323","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Support major retail brands via calls/chats/emails","Resolve product inquiries and process orders","Build lasting customer relationships"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924645,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"410 N 90th Street - Service Ln, New Cairo 1, Cairo Governorate 4735030, Egypt","infoId":"6370175036185712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Export Sales Coordinator","content":"We’re Hiring \\| Export Sales Coordinator\n\nForsa Recruitment is hiring an Export Sales Coordinator for a leading export \\& import company based in Fifth Settlement.\n\nResponsibilities:\n\n* Manage customer onboarding and relationships\n* Handle order processing and export documentation\n* Coordinate between internal departments and clients\n* Oversee loading and shipment operations\n* Provide sales support and assist in market research\n* Ensure compliance with export regulations and certifications\n* Perform related administrative duties\n\nRequirements:\n\n* 1–2 years of experience in a related field\n* Strong written and spoken English\n* Proficient in Microsoft Office (Excel, Word, Outlook)\n* Familiarity with ERP or CRM systems\n* Solid knowledge of export documentation and Incoterms\n* Excellent organizational skills and attention to detail\n\nBenefits: Salary \\+ Attractive Commissions\n\nReady to join? Send your updated CV\n\n\\#Forsa \\#ForsaRecruitment \\#Hiring \\#ExportSales \\#Coordinator \\#InternationalTrade\n\nJob Type: Full\\-time\n\nPay: E£12,000\\.00 \\- E£18,000\\.00 per month\n\nApplication Question(s):\n\n* When would you be available to join us?\n* What is your English proficiency level?","price":"EGP 12,000-18,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"export-sales-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/export-sales-coordinator-6370175036185712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f15b75dc-2b60-44ec-86c0-8c2152e8ca6f","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Manage customer onboarding","Handle export documentation","Competitive salary and commissions"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924701,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"Egypt","infoId":"6370175036915312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Systems Engineer","content":"Staff4Me is currently seeking a dedicated and experienced Break\\-fix Engineer to join our team. As a Break\\-fix Engineer, you will be responsible for providing technical support and resolving hardware and software issues for our clients. You will work closely with our clients and cross\\-functional teams to diagnose and fix problems in a timely manner.\n \n \n\n**Responsibilities:** \n\n* Work as a coordinator on the Break\\-Fix team\n* Review the assigned ticket to identify how the Break\\- Fix team can assist in resolutuon\n* Review all the open tickets to identify any other issues that can be solved with the same dispatch\n* Create a BAP/Platform One Order following the UBF process\n* Generate a work order and submiy to the contractor pool\n* Adjust the urgency, description and pricing of each work order to ensure prompt acceptance and technician has been assigned\n* Once a technician has been assigned\n* 1\\.Call technicians to confirm he/she has the skills an tools required\n* 2,Confirm date and time has been dispatch\n* 3,Confirm pricing\n* 4,Confirm the name of the resource and contact information\n* Coordinate a remote technical resource to assist the on\\-site technician using our booking/scheduling tools\n* 1,Update the appointment and ticket as needed\n* Communicate scheduling updated to both residents, property staff and contractors\n* Communicate technical updated to both residents, property staff and stakeholders.\n* Collaborate with on\\-site resources to ensure proper ticket documentation and resolution\n* Follow up with on\\-site resources to confirm attendance and resolution\n* 1,Add troubleshooting or other notes to the ticket and close or reassigne where appropriate\n* 2,Reschedule on\\-site appointment as necessary\n\n\n**Requirements:** \n\n* 3\\-5 years of experience as a Break\\-fix Engineer or similar role.\n* Ruckus, cisco and HP experience is preferred.\n* Strong technical knowledge of hardware components, software applications, and networking.\n* Hands\\-on experience in troubleshooting hardware and software issues.\n* Knowledge of operating systems such as Windows and macOS.\n* Experience in performing hardware repairs and replacements.\n* Good understanding of network protocols and configurations.\n* Ability to effectively communicate technical information to non\\-technical users.\n* Excellent problem\\-solving and multitasking skills.\n* Professional certifications such as CompTIA A\\+, Network\\+, or MCP are a plus.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"Systems+Engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/systems%2Bengineer-6370175036915312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8e7fd9ea-e705-4aeb-a5a1-eb881d971308","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Coordinate break-fix team","Resolve hardware/software issues","Strong technical knowledge required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924758,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"Egypt","infoId":"6370175037696112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"L3 NOC Support Engineer","content":"**Job Summary:** As a Network Operations Center Engineer, you will be responsible for providing advanced technical support and troubleshooting for network infrastructure and guest\\-facing systems within the hospitality industry. You will handle daily operations, advanced equipment troubleshooting, network setups, tech dispatches, PMS troubleshooting, ticket hand\\-offs, and participate in projects as assigned.\n \n \n\n**Key Responsibilities:** \n\n* Daily Operations:\n* Handle inbound calls for sites, customers, clients, and partners.\n* Manage support and client escalations, including priority 1 issues and urgent cases.\n* Provide real\\-time assistance to T2 technicians and update tickets with relevant information.\n* Advanced Equipment Troubleshooting:\n* Configure replacement devices and perform software and hardware firmware upgrades.\n* Coordinate ISP cutovers and troubleshoot all network\\-related equipment issues.\n* Network Setups:\n* Set up TV networks, special request SSIDs, key encoder systems, safe lock networks, bed bug networks, and associate alert networks.\n* Issue public IPs to vendors and fulfill network setup requests from sites.\n* Tech Dispatches:\n* Troubleshoot issues to verify if a tech dispatch is needed and create statement of work for operation coordinators.\n* Assist field techs with switch configurations, cable running, and equipment connections.\n* PMS Troubleshooting:\n* Install new connectors for PMS interfacing, test with PMS vendors, and troubleshoot portal page issues at franchise hotels.\n* Ticket Hand\\-Off:\n* Create dispatch hand\\-offs and document all severity 1 and 2 tickets for follow\\-ups on the next shift.\n* Projects:\n* Work on assigned projects in a timely manner, contributing to the team's success and efficiency.\n* Technical Expertise:\n* Identify and troubleshoot complex network issues, review and recommend configuration change requests, and maintain expert\\-level knowledge of solutions, tools, software, hardware, and configurations.\n* Collaboration and Support:\n* Act as a technical adviser and escalation point for the helpdesk team, providing guidance and support as needed.\n* Engage in troubleshooting efforts with onsite customer resources or third\\-party contractors.\n* Flexibility:\n* Participate as part of the helpdesk or monitoring teams as needed, contributing to overall team success and efficiency.\n\n\n**Requirements:** \n\n* Minimum 1 year of L3 or NOC experience.\n* Proficiency in network troubleshooting and configuration.\n* Strong communication and interpersonal skills.\n* Ability to work in a fast\\-paced environment and handle multiple tasks simultaneously.\n* Bachelor's degree in Computer Science, Information Technology, or related field (preferred).\n\n\n**Location Preference:** \n\n* Candidate should be based in Egypt.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"l3-noc-support-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/l3-noc-support-engineer-6370175037696112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3430bb9c-6172-409c-91f4-2151e2fdfb09","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Advanced network troubleshooting","L3 or NOC experience required","Based in Egypt"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924819,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175038451312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Rolling Stock HSE Coordinator @Siemens Mobility Egypt","content":"Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide.\n\n\nMotivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services.\n\n\nIn Egypt, Siemens Mobility is delivering one of the country’s first high\\-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region.\n\n\nToday, we are recruiting for a **Rolling Stock HSE Coordinator** to join our team in **Egypt**. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.\n\n \n\n**What are my responsibilities?**\n\n\n* You will implement and monitor HSE procedures across Rolling Stock worksites.\n* You will support contractors and subcontractors in maintaining safety standards.\n* You will supervise on\\-site activities to ensure compliance with Egyptian law and international safety standards.\n* You will align with HSE requirements set by the consortium and contractors.\n* You will conduct risk assessments and review safe systems of work.\n* You will ensure site personnel are trained and authorized.\n* You will lead weekly toolbox talks and promote a culture of safety.\n\n \n\n**What do I need to qualify for this job?**\n\n\n* You have at least 3 years of experience in the HSE field.\n* You hold a recognized HSE certification (e.g., OSHA, IOSH, NEBOSH, OFQUAL).\n* You have hands\\-on experience in lifting operations and conducting audits.\n* You demonstrate a strong project management mindset with proven delivery capabilities.\n* You possess excellent interpersonal, negotiation, and collaboration skills.\n* You have a full professional proficiency in both English and Arabic; German is a plus.\n\n \n\n**What else do I need to know?**\n\n\nAs a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate \\- all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.\n\n\nAt Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds\n\n\nDiversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com\n\n\nWe are looking forward to receiving your online application.\n\n\nPlease note: Only complete applications can be considered in the selection process.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"rolling-stock-hse-coordinator-siemens-mobility-egypt","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/rolling-stock-hse-coordinator-siemens-mobility-egypt-6370175038451312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8dbacc7e-7c5c-4ea9-93ec-10f175304ca2","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Implement HSE procedures in Egypt","Support contractors for safety compliance","Lead weekly toolbox talks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924879,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175039168112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Transportation Coordinator","content":"**Job Description:**About Us\nFoundever® is a global leader in the \\#CustomerExperience (\\#CX) industry. Create Connection. Value Conversation.\n**Transportation Coordinator** \n\n**Location:** Cairo, Egypt \n\n**Job Type:** Full\\-Time \\| On\\-site \n\n**Department:** Facilities\n**About the Role:** \n\nFoundever Egypt is seeking a **Transportation Coordinator** to manage and optimize daily staff transportation operations across our sites. You will oversee vendor coordination, route planning, fleet supervision, and ensure our employees travel safely and efficiently—especially across BPO shifts (24/7 operations).\n\nWe’re looking for someone with **hands\\-on experience in fleet management or transport logistics**, ideally within the BPO or corporate sector, and who thrives in fast\\-paced, high\\-volume environments. \n\n\n**Key Responsibilities:**\n* Coordinate daily employee transportation operations, ensuring on\\-time service for all shifts.\n* Manage relationships with transportation vendors and fleet drivers.\n* Oversee route planning, scheduling, and optimization based on headcount and operational needs.\n* Monitor vehicle availability, usage, and fuel efficiency; report KPIs and issues regularly.\n* Handle transportation\\-related concerns and complaints from staff and escalate when necessary.\n* Track costs, monitor billing accuracy, and support budget optimization efforts.\n* Ensure compliance with safety regulations and corporate policies.\n* Collaborate with Workforce, Operations, and Security teams to align transportation plans with shift rosters and site access policies.\n\n **Qualifications:**\n* 2–4 years of experience in transportation coordination, fleet supervision, or logistics management.\n* Experience in a **BPO, shared services, or corporate environment** is a strong advantage.\n* Strong vendor management and negotiation skills.\n* Proficient in route planning tools, Excel, and reporting dashboards.\n* Excellent organizational and problem\\-solving skills.\n* Able to work flexible hours, including night/weekend shifts during high demand.\n* Knowledge of Cairo and surrounding areas is a must.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"transportation-coordinator","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/transportation-coordinator-6370175039168112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"25794b40-7f68-4b49-a5c5-b74338f02c35","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Manage daily staff transportation","Optimize routes and fleet operations","Coordinate with vendors and drivers"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924935,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false},{"category":"1,323,324","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175034099312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service - Travel Vacancies","content":"Job Title:\n\n\nCustomer Service \\- Travel Vacancies\nJob Description\n\n\nAre you a travel guru with a knack for customer service? Do you thrive on turning travel anxieties into excitement? If you're passionate about helping people explore the world and have a talent for making every interaction a breeze, then join our team as a Travel Support Representative at Concentrix!**Advisor I, Travel position will deliver high\\-touch customer care to travelers embarking on worldwide travel, finding solutions for flights, hotels, car** **rentals, and** **beyond for their trips.**\n---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**In this role, you will be:**\n------------------------------\n\n* **The first point of contact for customers, providing exceptional service across phone, email, and chat. Answer questions, address concerns, and guide them through the booking process with patience and a smile.**\n--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n* **A problem\\-solver extraordinaire, tackling last\\-minute changes and unexpected hiccups with grace and resourcefulness. Ensure smooth sailing (or smooth flying!) throughout their journey.**\n----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n* **A travel knowledge bank, offering expert advice on destinations, attractions, local customs, and hidden gems. You'll be their go\\-to guide for everything travel!**\n---------------------------------------------------------------------------------------------------------------------------------------------------------------------\n* **A brand ambassador, building lasting relationships with customers and turning them into lifelong travel enthusiasts. Exceed expectations and make every interaction a delight.**\n----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**Essential Functions/Core Responsibilities**\n---------------------------------------------\n\n* **Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)**\n-------------------------------------------------------------------------------------------------------------------------\n* **Greet customers in a courteous, friendly, and professional manner using agreed\\-upon procedures.**\n----------------------------------------------------------------------------------------------------\n* **Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunities to build rapport with the customer.**\n---------------------------------------------------------------------------------------------------------------------------------------------\n* **Clarify customer requirements; probe for understanding, and use tools and resources to appropriately provide resolution to the customer.**\n--------------------------------------------------------------------------------------------------------------------------------------------\n* **Prepare complete and accurate work including appropriately notating accounts as required.**\n---------------------------------------------------------------------------------------------\n* **Maintain basic knowledge of client products and/or services.**\n----------------------------------------------------------------\n* **Participate in activities designed to improve customer satisfaction and business performance.**\n-------------------------------------------------------------------------------------------------\n* **Track, document, and retrieve information in the call tracking database.**\n----------------------------------------------------------------------------\n\n**Candidate Profile**\n---------------------\n\n* **A minimum high school diploma with 3 to 6 months of relevant experience is preferred.**\n-----------------------------------------------------------------------------------------\n* **Excellent communication, interpersonal, and negotiation skills. Thrive in a fast\\-paced environment and build rapport with diverse audiences.**\n-------------------------------------------------------------------------------------------------------------------------------------------------\n* **Ability to fluently communicate in the required language of support, both written and verbally.**\n---------------------------------------------------------------------------------------------------\n* **Ability to multi\\-task, prioritize effectively, be flexible and adaptable to changes, and meet deadlines consistently.**\n--------------------------------------------------------------------------------------------------------------------------\n* **Basic computer navigation skills and PC Knowledge.**\n------------------------------------------------------\n* **Ability to work as a team member, as well as independently.**\n---------------------------------------------------------------\n* **Dependable with proficient attention to detail.**\n---------------------------------------------------\n* **Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.**\n-------------------------------------------------------------------------------------------------------------------------------\n* **Able to rotate shifts, as needed.**\n-------------------------------------\n* **Strong problem\\-solving and analytical abilities. Can quickly assess** **situations, identify** **root causes, and develop effective solutions.**\n---------------------------------------------------------------------------------------------------------------------------------------------------\n* **Courteous with a customer\\-centric** **mindset. Passionate** **about exceeding expectations and delivering exceptional** **service.**\n---------------------------------------------------------------------------------------------------------------------------------------\n* **Proficient in travel booking platforms and industry software.**\n-----------------------------------------------------------------\n* **A passionate traveler with a thirst for exploring new destinations and cultures.**\n------------------------------------------------------------------------------------\n\n**Based on location and/or program, additional experience/skills may be required**\n----------------------------------------------------------------------------------\n\n* **Job requirements may vary by country and will not contravene any local laws**\n\n**Career Framework Role**\n-------------------------\n\n**Each program requires a basic skill set and product\\-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures. You are starting to demonstrate familiarity with client terminology, operating standards, and procedures. Starter without sustained metric performance levels.**\n-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!**\n-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**Disclaimer**\n--------------\n\n**The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.**\n--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**Concentrix is an equal\\-opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.**\n-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n\nLocation:\n\n\nEGY Cairo \\- Building F16\nLanguage Requirements:\n\n\nTime Type:\n\n**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669924000","seoName":"customer-service-travel-vacancies","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-other22/customer-service-travel-vacancies-6370175034099312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"42965794-8ee7-4f1d-8010-fb039bb75e39","sid":"878d2555-43d8-4531-ad72-30edac62b82b"},"attrParams":{"summary":null,"highLight":["Support travelers with bookings and solutions","Excellent communication and problem-solving skills","Flexible shift availability"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669924538,"categoryName":"Other","postCode":null,"secondCateCode":"community-services-dev","isFavorite":false}],"localIds":"","pageTitle":"Community Services & Development in Egypt","topCateCode":"jobs","catePath":"1,323","cateName":"Jobs,Community Services & Development","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Home","item":"https://eg.ok.com/en/","@type":"ListItem"},{"position":2,"name":"Jobs","item":"https://eg.ok.com/en/city/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Community Services & Development","item":"http://eg.ok.com/en/city/cate-community-services-dev/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"community-services-dev","total":109,"sortList":[{"sortName":"Best Match","sortId":0},{"sortName":"Newest First","sortId":1}],"breadCrumb":[{"name":"Home","link":"https://eg.ok.com/en/"},{"name":"Jobs","link":"https://eg.ok.com/en/city/cate-jobs/"},{"name":"Community Services & Development","link":null}],"tdk":{"type":"tdk","title":"151 Community Services & Development in EG lowest at $10.0+ | ok.com","desc":"Find 151 Community Services & Development for sale in EG. See the latest listings, check prices, and contact sellers on ok.com — the easiest way to find great deals in your area. Updated 12 2025.","keywords":null}},"commonData":null,"hotCate":{},"hotCity":{"Alexandria Community Services & Development":"https://eg.ok.com/en/city-alexandria/cate-community-services-dev/","Aswan Community Services & Development":"https://eg.ok.com/en/city-aswan/cate-community-services-dev/","Asyut Community Services & Development":"https://eg.ok.com/en/city-asyut/cate-community-services-dev/","Beheira Community Services & Development":"https://eg.ok.com/en/city-beheira/cate-community-services-dev/","Beni Suef Community Services & Development":"https://eg.ok.com/en/city-beni-suef/cate-community-services-dev/","Cairo Community Services & Development":"https://eg.ok.com/en/city-cairo/cate-community-services-dev/","Dakahlia Community Services & Development":"https://eg.ok.com/en/city-dakahlia/cate-community-services-dev/","Damietta Community Services & Development":"https://eg.ok.com/en/city-damietta/cate-community-services-dev/","Faiyum Community Services & Development":"https://eg.ok.com/en/city-faiyum/cate-community-services-dev/","Gharbia Community Services & Development":"https://eg.ok.com/en/city-gharbia/cate-community-services-dev/"},"hotCateName":"Popular Jobs","hotCityName":"Popular Cities","urlInfo":{"pathname":"/en/city/cate-community-services-dev/","origin":"https://eg.ok.com","href":"https://eg.ok.com/en/city/cate-community-services-dev/","locale":"en"}}