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With 170,000 associates across the globe, we’re the team behind the best experiences for \\+750 of the world’s leading and digital\\-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. \n\n\n\nCome and work with us.\n\nDo you have strong communication skills in English? \n\nLooking to make your career in a multicultural environment in Cairo, Egypt? \n\nHere is the perfect opportunity for you! \n\n\n**Join our English Customer Support team.** \n\n\n**As a customer service specialist, your daily responsibilities will include:** \n\n\n* Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.\n* Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.\n* Get knowledge of client's brand and the specifics to better serve the customer.\n* Support and deliver on the strategies and objectives of the department taking ownership for assigned areas of responsibility.\n\nDevelop and build own skills, knowledge and experience at every opportunity within the department, which aligns with the culture of growth, development and performance expected by the company. \n* \n\n**To succeed in the role, you will need to have:** \n\n\n* Advanced level of **English (C1\\)**\n* Excellent listening and written/oral communication skills\n* Self\\-organized, planning and prioritization skills\n* Dependable, reliable and able to perform duties with minimum supervision\n* Ability to interact positively with peers and supervisors\n* Patience, empathy, and ability to manage stress\n* Ability to demonstrate confidence when imparting information or dealing with troubled callers\n\n \n\n\nGo further with Foundever™\n\nWhat's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. \n\n\n* Competitive wages and stability\n* Fully paid training\n* Continuous learning/development opportunities\n* Competitive career opportunities\n* A safe, friendly, diverse, supporting and technological company\n* International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)\n\n \n\n\nApply Today!\n\nAt Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset. \n\nAs an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment. \n\nWe are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company. \n\nOur mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights. \n\n\n\nWatch this video to get a sneak peak of the job in action","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670397000","seoName":"german-speaking-customer-advisor-for-foundever-cairo-egypt-1","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/german-speaking-customer-advisor-for-foundever-cairo-egypt-1-6370181092966512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b356b130-d921-484f-beb6-4973831d1573","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Advanced English required (C1)","Multicultural work environment","Fully paid training provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670397887,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181093657912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"HR Specialist","content":"Master\\-Works is on the lookout for a talented and driven **HR Specialist** to join our Human Resources team. In this role, you will be responsible for implementing HR policies, supporting recruitment efforts, and enhancing employee engagement initiatives. The ideal candidate will have a strong understanding of HR practices, excellent communication skills, and a proactive approach to problem\\-solving.\n\n**Responsibilities:**\n\n* Support the HR department in various functions, including recruitment, employee relations, performance management, and training.\n* Assist in the recruitment process by posting job advertisements, screening resumes, and conducting interviews.\n* Develop and maintain strong relationships with employees to understand their needs and address any HR\\-related inquiries.\n* Implement HR policies and procedures, ensuring compliance with labor laws and best practices.\n* Facilitate training and development programs to enhance employee skills and performance.\n* Assist in managing employee performance appraisals and provide guidance on performance improvement plans.\n* Collect and analyze HR metrics to identify trends and inform decision\\-making.\n* Support various employee engagement initiatives aimed at fostering a positive workplace culture.\n* Handling the visa process (Business visa process / work permanent process) with different travel agencies based on Master works policy and emergency\n\n**Requirements**\n\n* Bachelor's degree in Human Resources, Business Administration, or a related field.\n* Experience with Saudi Companies is a must\n* Excelent experience in Saudi Visa process is a must\n* Minimum of 4years of experience in an HR role.\n* Strong knowledge of HR policies, procedures, and employment laws.\n* Excellent communication and interpersonal skills.\n* Strong organizational and time management abilities.\n* Ability to maintain confidentiality and handle sensitive information.\n* Proficient in MS Office Suite and HRIS systems.\n* Ability to work effectively in a team environment and collaborate with various stakeholders.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670397000","seoName":"hr-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/hr-specialist-6370181093657912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2c050895-5f31-4005-947b-150f1d7230a6","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["HR Specialist role in Cairo","Support recruitment and employee relations","Experience with Saudi companies and visa processes required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670397941,"categoryName":"Customer Service - 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Max size for files is 10 MB.\n \nThank you! Your submission has been received!\n \nOops! Something went wrong while submitting the form.\n \nIf you are interested in the above mentioned vacancy, please apply now using the link below with your resume attached.\n \n**Note:** Please do not change the automatically generated e\\-mail subject or your application will be discarded.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"quality-agent-outsource","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/quality-agent-outsource-6370181018662512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"aab3dc3d-fae8-494d-9ca8-65451a5e2ff0","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Evaluate agent performance","Provide feedback for improvement","Develop quality assurance processes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392082,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"410 N 90th Street - Service Ln, New Cairo 1, Cairo Governorate 4735030, Egypt","infoId":"6370181019405112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Project Technical Leader","content":"Job Description: **Your Role – Magic happens when you bring great people together!**\nDuring opportunity qualification, influence and quotation preparation:* Leveraging Schneider Electric portfolio of products and systems\n* Elaborate alternative/future solutions and resolve critical technical issues.\n* Specify and lead technical solutions with internal and external stakeholders.\n* Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre\\-sales and tender)\n* Manage the interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that comply with customer requirements.\n* As the key contact for all technology\\-related topics, lead discussion and clarification with the customer\n* Assess technical risk or opportunities and propose actions accordingly while identifying any potential changes or scope creep during opportunity influencing.\n* During Project execution:\n* Perform and get customer approval on basic and detailed design of integrated solutions. In line with the contract (technical, time \\& performance requirements) and leveraging Schneider Electric portfolio of products and systems, maximize project profitability and manage technical risk.\n* Lead technical discussion and clarification with the customer acting as key contact person for all technical related topics. Under Project Manager leadership, perform regular technical status reports and take part of meeting with the customer. Prepare and conduct Factory Acceptance Tests (FAT) with the customer.\n* Master all technical aspects of the Project: design, integration, testing, FAT, installation, commissioning, warranty. Validate technical choices compliance with the design (based on Technical Design Process). Manage stakeholders involved in the execution. Work in close collaboration with PM \\& technical leaders for sub\\-parts.\n* Insure good project execution within allocated budget. Identify and anticipate potential risks vs. agree budget. Identify and implement technical optimization to save time and cost. Contribute to overall project risk analysis, assess technical risks, and propose all necessary actions to avoid, mitigate or reduce its impacts.\n* Identify any potential changes vs. the contract or agreed design. Work closely with Project Manager to specify the change and his implications including the quotation until getting the variation order which will contribute to Project Margin Improvement.\n* Master from technical perspective all technical parts of the delivery sub\\-contracted to external vendors in strong coordination with purchasing team. Implement clear and meaningful scoping of sub\\-part of project scope to insure effective progress and completion monitoring.\n* Manage the whole technical teams involved on Project Execution. Agree with the PM and implement the technical part of the project: schedule, organization of the technical team, manage related costs and monitor the workload.\n* Alert on a possible non\\-technical feasibility as soon as identified. Provide necessary reporting to the PM and management.\n* Manage the interface with the other departments from technical perspective: R\\&D, COE, Quality, Process, Customer Satisfaction, Safety, Environment.\n* Take part of technical leader Community of Practice within his Execution Center, globally within Execution Center network and BUs. Identify, formalize, share, and promote lessons learned and best practices. Act as role model and/or coach of junior DLs.\n* Support PM for project team full compliance with Schneider\n\n\nQualifications: **About You*** Education: University Msc/Bsc Electrical Engineering Degree\n* Language requirements:\n* Fluent in English\n* French language will be valuable.\n* Experience: 8\\-10 years of experience in a similar role.\n* Skills requirements\n* High level of organizational, communication, and interpersonal skills, including customer\\-facing and convincing.\n* Ability to influence stakeholders on the correct project technical strategy.\n* Ability to learn from others, share your knowledge, coach others and collaboration.\n\n\nAbout Our Company: **Looking to make an IMPACT with your career?**\n\n\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.\n\n\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\n\n\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\n\n\nBecome an IMPACT Maker with Schneider Electric – apply today!\n\n\n€36 billion global revenue \n\n\\+13% organic growth \n\n150 000\\+ employees in 100\\+ countries \n\n\\#1 on the Global 100 World’s most sustainable corporations\n\n \n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* \n\n*At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* \n\n \n\n*Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"customer-project-technical-leader","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/customer-project-technical-leader-6370181019405112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"903925e5-07ed-4e5e-abd7-d05e00403223","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Lead technical solutions for customer projects","Manage project execution and stakeholders","Fluent in English with French as an asset"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392140,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181020083312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Support Specialist","content":"**Requirements and responsibilities**\n\n **Job Title:** Technical Support Specialist\n\n### **Job Summary**\n\n\nWe are seeking a proactive and customer\\-oriented *Technical Support Specialist* to join our growing technical support team. You will be responsible for diagnosing and resolving hardware, software, and basic networking issues while delivering exceptional service to our customers. The ideal candidate is fluent in English, has strong technical aptitude, and excellent communication and problem\\-solving skills.\n\n### **Key Responsibilities**\n\n\nProvide first\\-line support for customers via phone, email, chat, or ticketing system.\n\n\nTroubleshoot and resolve hardware and software\\-related issues in a timely manner.\n\n\nLog and document all support interactions and resolutions accurately.\n\n\nEscalate complex problems to higher\\-level support teams when necessary.\n\n\nMaintain a high level of professionalism and customer satisfaction.\n\n\nCommunicate technical information to non\\-technical users clearly and effectively.\n\n\nContribute to the knowledge base through documentation of common issues and solutions.\n\n\nHandle multiple tasks and priorities in a fast\\-paced environment.\n\n### **Requirements \\& Qualifications**\n\n\nFluency in **English** (both written and spoken) — *mandatory*.\n\n**Excellent soft skills**, including active listening, empathy, and clear communication.\n\n\nSolid **technical background** in troubleshooting **hardware and software** issues.\n\n\nKnowledge of **basic networking concepts** (LAN/WAN, IP, routers/switches) — *mandatory.*\n\n\nAbility to understand and use **technical terminology** correctly.\n\n\nStrong **critical thinking**, analytical ability, and **multi\\-tasking** skills.\n\n\nBachelor’s degree in computer science, Information Technology, or relevant field is preferred.\n\n\nPrior experience in technical support, helpdesk, or IT service desk.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"technical-support-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/technical-support-specialist-6370181020083312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"101cddf9-808c-4834-91d1-267eb389412e","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Technical Support Specialist role","Fluency in English mandatory","Troubleshoot hardware and software issues"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392193,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181020787512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Sous Chef","content":"Junior Sous Chef\n\n\nA Junior Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. \n\n\n\n \n\n \n\n**What will I be doing?** \n\nAs a Junior Sous Chef, you are responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience. A Junior Sous Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards:\n\n* Contribute to menu creation\n* Manage and train the kitchen brigade effectively to ensure a well\\-organised and motivated team\n* Ensure consistency in quality of dishes at all times\n* Manage customer relations when necessary, in the absence of the Junior Sous Chef\n* Ensure resources meet business needs through the effective management of working rotas\n* Support brand standards through the training and assessment of your team\n* Manage food cost controls to contribute to Food and Beverage revenue\n* Knowledge of activities in other departments and implications\n* Ensure compliance with food hygiene and Health and Safety standards\n\n**What are we looking for?**\n\n \n\nA Junior Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:\n\n\n* Strong Chef de Partie or previous Junior Sous Chef Experience\n* Approaches food in a creative way\n* Strong supervisory skills\n* Positive attitude\n* Good communication skills\n* Committed to delivering a high level of customer service\n* Excellent grooming standards\n* Excellent planning and organising skills\n* Willingness to learn\n\nIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:\n\n\n* Relevant qualifications for role\n* Ability to work a variety of shifts including weekends, days, afternoons and evenings\n \n\n \n\n \n\n**What will it be like to work for Hilton?**\n\n \n\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full\\-service hotels and resorts to extended\\-stay suites and mid\\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"junior-sous-chef","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/junior-sous-chef-6370181020787512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9e83a8a9-5c88-4b02-8529-525b03e50b07","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Contribute to menu creation","Manage kitchen brigade effectively","Ensure consistency in dish quality"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392248,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"Egypt","infoId":"6370181022221112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales Executive VIP","content":"As the Sales Executive \\- VIP you will be responsible for educating and selling the Vacation Introductory Program to our guests.\n\n\nWhat will I be doing?\n\n\n* Educating and selling vacation introductory packages to our guests\n* Completing vacation program agreements in accordance with the rules\n* Making required presentations to guests\n* Surveying youred guests, gathering their thoughts about Hilton VIP products and presentations\n* Meeting and maintaining metrics for success in this role\n* Resolving sophisticated customer service issues\n\n\n\n\nWhy Team Members like working for us:\n\n\n* Internal career mobility with a growing company\n* Industry leading training, top notch technology and continuous support\n* Generous earnings package with a base rate, commissions and bonuses\n* Paid time off (PTO) that allows for adventure, rest, relaxation\n* Go Hilton Team Member Travel Program offering Team Members up to 30 room night per year at deeply discounted rates and 50% off at participating hotel\\-operated restaurants. Pass the savings on to family and friends since the program allows you to share up to 70 additional discounted room nights per year.\n\nQualifications \\- External\n\n\nWhat are we looking for?.\n\n\n* High School Degree/GED or equivalent\n* Ability to read, write and speak English\n* 5 plus years of CS experience\n* 1\\-3 years sales experience required (3\\+ years of sales experience preferred)\n* Ability to work a flexible schedule including evenings, weekends and holidays\n* Previous experience in a branded vacation ownership company preferred\n\n\n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.\n\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"sales-executive-vip","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/sales-executive-vip-6370181022221112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2d4ddbf4-5d37-45df-a095-d5bd641c17c7","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Sell vacation packages to guests","Resolve complex customer issues","Generous earnings with commissions and bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392361,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt","infoId":"6370181022925112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative – Reservations & Ticketing","content":"***About the job*** \n\nWe are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry this could be the perfect role for you!\n\n ***Responsibilities:***\n\n \n\n* Dealing directly with customers either through phone, live chat or email.\n* Respond promptly to customer inquiries.\n* Educating clients, explaining procedures, answering questions and providing knowledgeable answers.\n* Determines availability and comparing prices.\n* Maintains and improves quality results by adhering to standards and guidelines.\n* Establishing policies by accessing and verifying client information.\n* Maintains contact center environment and database.\n* Follow up on clients where necessary.\n* Following communication “scripts” when handling different topics.\n* Identifying clients’ needs, clarify information, research every issue and provide solutions and/or alternatives.\n* Obtain and evaluate all relevant information to handle travel requests efficiently.\n* Increase the customer satisfaction and enhance the customer experience.\n* Handle and resolve customer complaints.\n* Meeting required targets.\n* Any other duties related to the job\n\n***Requirements:***\n\n \n\n* Fluency in English at a B2 level.\n* A minimum of 6 months of experience in the contact center field is required.\n* Awareness and experience in the travel industry.\n* Only graduates will be considered for the position.\n* Strong communication skills are a must\\-have for this role.\n* Military service completion or exemption is necessary.\n* The candidate should be flexible with rotational shifts and days off.\n* Males must be flexible with night and overnight shifts.\n* The job requires working in an onsite setting.\n\n***You also have:*** \n\nUG : Any Graduate in Any Specialization; IATA certification would be an added advantage \n\nPG : Any Postgraduate in Any Specialization, Post Graduation Not Mandatory \n\n \n\n***What you get?*** \n\nAt Wego, we pride ourselves on having created an open, flat and collaborative environment where ideas are heard and talent is nurtured. As a team member in Wego, you’ll have the opportunity to improve the lives of millions of users who use our travel app every day. You’ll work in cross\\-functional teams with a diverse group of individuals from 7 different countries, across 7 offices and time zones.\n\n\nOur flat structure means that budding fresh graduates work inclusively alongside seasoned industry veterans, combining fresh and audacious ideas with tried and tested methods, to solve complex challenges in the world of travel technology.\n\n\nYou’ll be surrounded by many fun and friendly individuals who will help you grow both professionally and personally. \n\nMost importantly, you’ll be able to join us on our exciting mission to build the best travel technology company in the world.\n\n***What more do you get?***\n\n* Medical insurance coverage\n* Well stocked pantry\n* Regular social events like team lunches, office parties and Fun Fridays\n\n\nYou think you know someone who would be a superstar on this role? Go ahead and share the link!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"customer-service-representative-reservations-ticketing","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/customer-service-representative-reservations-ticketing-6370181022925112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d53b4c09-4dca-4cc8-b8cf-98c851be3319","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Excellent customer service in travel industry","Fluent English required","Flexible shift availability"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392416,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181023603312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Talent Acquisition Specialist - German Speaker","content":"Talent Acquisition Specialist \\- German Speaker**Location****:** Egypt, Cairo\n\n**Job category****:** Human Resources\n\n**Language****:** German\n\n\nTranscom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward\\-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.\n\n\nAn exciting opportunity with this dynamic and fast\\-growing business awaits the right candidate in the role of Customer Service Agent.\n\n **What's in it for YOU!**\n\n* Best salary in the market\n* Transportation provided\n* Medical and social insurance\n* Location is in Smart village\n\n **Join our Transcom Family as a Talent acquisition.**\n\n **Job Description:**\n\n \n\n* Finding the right match between candidate and Transcom via first selection\n* Coordinating existing and new vacancies\n* Being part of the full recruitment life\\-cycle\n* Maintaining and improving collaboration with temp / recruitment agencies\n* Using and evaluating algorithms and test\\-tools for quality improvement\n* Supporting improvement in all recruitment steps (search, screen, test, match)\n* Driving candidate attraction and experience proactively\n* Working by KPI driven performance\n* Communicating and collaborating closely with OPS\n\n**What we are looking for:**\n\n **Professional qualifications/Specific knowledge:**\n\n \n\n* Minimum studies: University diploma or degree (Law, Labor Relations, Work Studies, Business Administration and Management or similar).\n* Specific training and/or work experience in Human Resources Administrative Management.\n\n **Information technology:**\n\n \n\n* Office package: Spreadsheets. Excel. High Level; Word processor. Word. Intermediate\\-High Level; Presentations. Power Point. Intermediate\\-High Level; Communication. Email: High Level.\n* Previous experience in HR is an advantage.\n\n **Languages**\n\n \n\n* German: C1/ B2\n* English: B1/B2\n\n **What Life at Transcom is like!**\n\n\nJoin the positive vibes, Join Transcom family!\n\n *“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"talent-acquisition-specialist-german-speaker","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/talent-acquisition-specialist-german-speaker-6370181023603312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e59010f3-89f8-4af0-b8ed-e9bb6ded3288","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Best salary in the market","Transportation provided","Medical and social insurance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392469,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370181024294712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative","content":"Customer Service Representative**Location****:** Egypt, Cairo\n\n**Job category****:** Customer Service Representative (CSR)\n\n**Language****:** English\n\n*Here is your Chance! Will you join our team? An exciting opportunity with this dynamic and fast\\-growing business awaits the right candidate in the role of Customer Service Agent for one of the biggest Companies in US, Hurry Up \\& Join Transcom Family!* *What's in it for YOU!** *Best salary in the market*\n* *Transportation provided*\n* *Medical and social insurance*\n* *Location is in Smart village*\n* *Overnight bonus*\n\n *Join us as a Customer Service Representative!* *Job Responsibilities:** *Provide superior customer service by assisting clients, using the corresponding communication*\n\n*channel: voice** *Educate customers when needed, and provide guidance to customers in service provided.*\n* *Manage large amounts of workload (incoming and outgoing calls, etc.).*\n* *Identify and assess customers’ needs to achieve satisfaction.*\n* *Document interactions properly as trained.*\n* *Use available tools to be able to research for answers and solutions for customers.*\n* *Provide excellent customer service using proper language and communication skills.*\n* *Build sustainable relationships and trust with customer accounts through open and interactive*\n\n*communication.** *Administratively process everything agreed with the end users to satisfy the service, by using*\n\n*different computer applications.** *Follow communication procedures, guidelines and policies. Be up to date with new procedures*\n\n*and services, in order to effectively manage assistance to the customer.** *Attracts potential customers by answering product and service questions.*\n\n *What are we looking for:* *Fluent English Speaker: level B2/C1* *Effective written and verbal communication* *Flexibility with rotational shifts (night\\&overnight)* *What Life at Transcom is like!* *Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward\\-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. \"At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.\"* *“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"customer-service-representative","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/customer-service-representative-6370181024294712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"fc9e107e-7f82-49e4-8ff9-df8d624703f0","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Best salary in the market","Transportation and medical insurance provided","Flexibility with night/overnight shifts"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392522,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"Cairo, Cairo Governorate, Egypt","infoId":"6370181025024312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Casualty Loss Adjuster - Nationwide (ROI)","content":"Date: Sep 10, 2025\nLocation:\nNationwide, C, IE\nCompany Brand: McLarens\nEstablished in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre\\-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction \\& Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ \\& Specie, Global TPA Services, and Environmental consulting services. For more information, please visit: www.mclarens.com\n\n**The opportunity**\n-------------------\n\n \n\n\nReporting to the Head of Casualty, you will be responsible for investigating and handling a broad portfolio of third\\-party claims, from on\\-site investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.\n\n**The role**\n------------\n\n \n\n\nYour responsibilities will include:\n\n\n* Investigating, negotiating, determining the outcome, and agreeing settlement of claims in a professional manner.\n* Assisting and liaising with policyholders, legal representatives, insurers, and brokers to achieve professional and timely conclusion of claims.\n* Completing both on\\-site and desktop investigations, along with report writing.\n* Producing reports in compliance with professional standards, internal guidelines and in accordance with agreed timescales.\n* Actively contribute towards McLarens’ business development programme.\n* Network, identify and facilitate opportunities for business growth.\n* Ensuring time reporting and billing is compliant with internal standards, processing and systems.\n* Ensuring invoices raised are accurate and timely.\n* Undertaking projects and other ad hoc activities as required, to include participation in marketing activities on occasion.\n* You will be expected to investigate, report upon, process and progress claims of small, medium and large loss value in a timely, customer\\-focused manner, in accordance with existing client and internal SLAs, and your level of experience should demonstrate such strengths and capability.\n**About you \\- Knowledge and Experience**\n-----------------------------------------\n\n \n\n\nSuccessful candidates will have experience of Casualty external/site investigations and report writing, demonstrating a focus on quality, communication, and organisational skills in a customer\\-focused environment. They will have proven capability in negotiation, decision\\-making, problem\\-solving and reporting skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative.\n\n\n\nSuccessful candidates will have achieved a minimum CIP qualification and/or be progressing towards MDI/ACII/ACILA. Candidates will also be required to successfully complete all related Fitness and Probity and CPD requirements.\n\n \n\n\n\nDue to the geographic coverage of the role, travel will be required and a flexible approach to such requirements would be essential.\n\n \n\n\n\nThe successful candidates will benefit from an attractive salary, with an accompanying performance\\-related bonus scheme and can avail of our additional pension, health insurance and other benefits package, along with operating in our flexible approach\\-based and supportive work environment.\n\n \n\n\n\nShould you wish to apply, please forward your CV and supporting cover letter to hr.uk@mclarens.com\n\n \n\n\n\nWe look forward to hearing from you.\n\n \n\n\n**HR Team** \\| McLarens\n\n \n\n\n*Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. 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By doing so we touch millions of people's lives every day.*\n\n*And we need people like you to make it happen.*\n\n\n***We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.***\n\n**Job Summary**\n---------------\n\n\n\nDevelop the understanding and knowledge of the Service Engineer role in Tetra Pak by executing preventive \\& corrective maintenance; analysing and correcting technical issues with focused in customer's operation efficiency; and participating in installation events.\n\n\n**What you will do**\n--------------------\n\n\n\n1\\. Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations \n\n2\\. Execute analysis, restore basic conditions or troubleshoot to resolve electro\\-mechanical and automation issues (including HW, SW, Network) in connection with the Remote Support . Conduct systematic root cause analysis of problems to enable permanent resolution. Promptly report and mange all discovered Technical Issues according to the QTIM process and, when needed, escalate to next appropriate level in a timely manner providing a proper PSM to ensure rapid resolution. \n\n3\\. Execute Disassembling and mechanical assembling of Capital Equipment at customer sites according to the Tetra Pak process \n\n4\\. Perform production support / breakdown on customer site \n\n5\\. Execute installation of relevant Electromechanical upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations. \n\n6\\. Conduct Operator relevant customer training, physically or remotly \n\n7\\. Participate proactively to contribute with opportunities and ideas to the S(K)AM regarding business development of the customer. \n\n8\\. Follow\\-up Operationally the contracts leading, take decisions with the SAR \\& SKAM to manage proactively the outcome of the contract (profitability and/or performance) \n\n9\\. Promote a safe working culture in the team and Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements. \n\n10\\. Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues. \n\n11\\. Lead the daily contact and operational relationship with your designated customer contact \n\n12\\. Comply with all reporting requirements in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done. \n\n13\\. Act as an ambassador for Tetra Pak at all times, ensuring good working relationships with the customer and Tetra Pak colleagues and that Tetra Pak’s reputation is sustained \n\n\n\n**We believe you have**\n-----------------------\n\n\n\n'\\+3 years experience in Installations, maintenance and service work. Can independently deliver preventive maintenance, industrial systems troubleshooting, installation tasks and upgrade installations. \n\nPrevious positions: Technician, Production engineer, Maintenance Engineer\n\n\n**We Offer You**\n\n\n* A variety of exciting challenges with ample opportunities for development and training in a truly global landscape\n* A culture that pioneers a spirit of innovation where our industry experts drive visible results\n* An equal opportunity employment experience that values diversity and inclusion\n* Market competitive compensation and benefits with flexible working arrangements\n\n \n\n\n**Apply Now**\n\n\n\nIf you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.\n\n\n\nThis job posting expires on **23rd September 2025\\.**\n\n\n\nIf you have any questions about your application, please contact **Sandile Livi**.\n\n \n\n\n*Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"service-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/service-engineer-6370181029427512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"101d1c53-8256-47fe-a9f2-087e8f39dd44","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Execute preventive & corrective maintenance"," Troubleshoot electro-mechanical issues"," Provide customer training"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392923,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"Egypt","infoId":"6370181030105912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Electronic Medical Record Implementation Specialist","content":"**Essential Functions**\n\n* Learn HIS/EMR application from product team and training Experts\n* Understand the end user’s knowledge levels in EMR /HIS and computer skills.\n* Assist training experts with necessary support in the training programs.\n* Understand training schedule and programs and communicate the schedules to respective department users and prepare them for training\n* Assist end users for hands on training\n* Conduct end user surveys to collect training feedback\n* Assist in providing user manuals and training material to end users\n* Ensure that end user assessments are conducted to certify end users on the product training\n* Assist Training expert in preparing product with necessary configuration data to enable training sessions\n* Should be able to conduct refresher classes to end users on their respective areas\n* Each of you will be specialized in area of one or more modules in application\n\n**Qualifications**\n\n \n\n* Master's Degree Post Graduate Science/Bachelor Pharmacy or equivalent\n* English Fluency Spoken and English\n* Advanced computer applications like Microsoft excel, word, Inbox etc\nIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . 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Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al\\-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al\\-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.\n\n\nBy upholding our values of respect, excellence, collaboration and integrity; Al\\-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day\n\n\n**Commis** \n\n \n\n**Overview of the role:** \n\n \n\nAssist cooks in daily food production on site, ensuring food safety rules and regulations are followed to guarantee safe meal preparation. \n\n \n\n**Overview of the role:** To assist the cooks in the daily food production in a location ensuring food safety rules and regulations are followed to ensure safe preparation of meals.\n\n \n\n**What you will do:**\n\n\n* Ensure food safety compliance and implementation of IKEA standards.\n* Support the Chef in food preparation, equipment use, and training.\n* Maintain high\\-quality food production and cleanliness in the kitchen.\n* Monitor food safety, quality, and proper ingredient usage.\n* Follow operational guidelines and contribute to store performance.\n \n\n\n**What you will do:**\n\n\n* Ensure food safety compliance and implementation of IKEA standards.\n* Support the Chef in food preparation, equipment use, and training.\n* Maintain high\\-quality food production and cleanliness in the kitchen.\n* Monitor food safety, quality, and proper ingredient usage.\n* Follow operational guidelines and contribute to store performance.\n \n\n\n**What you will need:**\n\n \n\n* 2\\+ years in a service environment, secondary degree, culinary interest, strong communication, and multitasking skills.\n* Proven leadership, customer focus, ability to work in a fast\\-paced environment, and commitment to IKEA values.\n \n\n\n**What you will need:**\n\n\n* 2\\+ years in a service environment, secondary degree, culinary interest, strong communication, and multitasking skills.\n* Proven leadership, customer focus, ability to work in a fast\\-paced environment, and commitment to IKEA values.\n\n **About Al\\-Futtaim Retail**\n\n\nAl\\-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa \\& Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P\\&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion \\& food options. \n\n \n\nMost recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B\\&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…\n\n \n\n\n**About Al\\-Futtaim IKEA**\n\n\nGROWING TOGETHER...\n\n\nWe are a values\\-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people.\n\n\nAl\\-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757670392000","seoName":"commis","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/commis-6370181021504312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"168b599f-cc50-4b67-aabf-e82a8b905a98","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Assist cooks in food production","Ensure IKEA food safety standards","Maintain kitchen cleanliness"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757670392304,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"6F44+4W4، محور العبور، Obour, Al-Qalyubia Governorate 6360141, Egypt","infoId":"6370175574067312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Call Center Officer","content":"Scope: Handling all the customers Home Delivery orders \\& complaints, and responsible to increase the Call Center sales by using the outbound calls \\& upselling Functional Responsibilities: \\- Answer incoming calls and assist customers in their specific orders \\- Provide a high level of personalized customer service. \\- Provide customers with product and service information. \\- Up sell products, inviting customers through the phone call to try any new product. \\- Offering the promotions if available to all customers \\- Sell product and place customer orders in computer system. \\- Solving the billing issues. Leadership Responsibilities: \\- Outbound calls to increase sales \\& to activate the inactive accounts \\- Arrange the sending of the order with any special request for the products such as cold drinks or black bags. \\- Following up the delivery cycle until the order delivers to the customer. \\- Transfer customer calls to appropriate staff. \\- Complete call logs and reports.\n\n\n\\# of Hires Needed\n1\nHiring Manager\nGalal Ahmed Rotan, Mohamed\nJob Requirements\nEducation, Certifications and Licenses: \\- Bachelor degree in Business Knowledge and Experience: \\- Minimum 2 years of experience in the customer service field Skills and Abilities: \\- Language skills \\- Computer skills \\- Negotiation skills \\- Ability to handle customer's complaints Personal Qualities: (Jobholder's profile) \\- Flexibility to work on vacations \\- Doesn't mind to work at the night shift \\- Doesn't mind to promote and sell alcoholic products","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669966000","seoName":"call-center-officer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/call-center-officer-6370175574067312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4274eb37-2257-4e8e-862e-398e8bf4e86e","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Handle customer orders and complaints","Up sell products via outbound calls","Provide personalized customer service"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669966724,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175570637112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Business Development Specialist I","content":"**About the Role**\n \n\n \n\nThe team supports local markets with Uber supply, proactively contacting new drivers within the region to help them with the signup process and onboarding so that they can begin earning with Uber.\n \n\n \n\nOnce drivers are proficient with driving on the Uber platform, the team engages with them on a regular basis to ensure that they're making the most of the flexible driving opportunity. The team aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber.\n \n\n \n\nIn the program, CommOps and Ops collaborate closely to understand and tackle driver partners' most important priorities through specialised and dedicated Perspective account managers.\n \n\n \n\n**What You Will Do:*** Develop and manage Driver relationships through outbound trigger\\-based calling\n* Take ownership of managing multiple driver accounts\n* Provide customised coaching and recommendations to your driver partners\n* Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc.\n* Act as a voice of the customer capturing insights at every opportunity\n\n**Basic Qualifications*** Fluent in Arabic\n* Strong competency in English\n* Sales and account management experience in a contact centre environment.\n* You have at least 6 month experience in sales and retention.\n\n**Preferred Qualifications*** Sales and account management experience in a contact centre environment.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669966000","seoName":"business-development-specialist-i","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/business-development-specialist-i-6370175570637112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"75254d4f-73a6-4ff7-b289-623895e4c2a6","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Develop driver relationships","Provide coaching and recommendations","Manage multiple driver accounts"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669966456,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175573388912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Genesys Developer","content":"**Requirements and responsibilities**\n\n **Job Summary** \n\nWe are seeking an experienced Senior Genesys Engineer to support the deployment, optimization, and ongoing operation of contact center technology solutions. The ideal candidate will play a key role in the installation, configuration, maintenance, and support of Genesys platforms, ensuring high performance and reliability across environments.\n\n#### **Duties**\n\n* Install, configure, and integrate Genesys contact center technology components.\n* Provide ongoing maintenance, technical support, and on\\-call troubleshooting services.\n* Investigate and resolve voice quality issues and data loss across network infrastructure.\n* Deliver responsive support for critical incidents and execute customer\\-requested changes.\n* Generate and customize reports based on specific operational and business needs.\n* Configure Genesys reports to align with customer objectives.\n* Participate in requirements\\-gathering sessions and convert business needs into technical specifications.\n* Assist in creating technical documentation including Statements of Work (SoW), Design Documents, and As\\-Built documentation.\n* Open and manage support tickets with Genesys, ensuring clear documentation and issue tracking.\n\n#### **Technical Requirements**\n\n* 5\\+ years of experience as a Genesys Engineer, preferably with Genesys Cloud and Pure Connect platforms.\n* Strong understanding of contact center infrastructure, voice technologies, and network fundamentals.\n* Experience using troubleshooting tools for diagnosing voice/data network issues.\n* Proficiency in customizing reports and creating technical documentation.\n* Experience in translating customer requirements into detailed technical specifications.\n* Familiarity with managing technical escalations and support tickets with vendors.\n* Bachelor’s degree in Computer Science, Information Technology, or a related field.\n\n**Preferred:**\n\n* Genesys Cloud Certified Professional.\n* Networking or voice certifications (e.g., CCNA, CCNP Voice).\n* Working knowledge of cloud environments such as AWS or Azure.\n\n#### **Non\\-Technical Requirements**\n\n* Strong problem\\-solving skills with a customer\\-focused approach.\n* Excellent written and verbal communication skills.\n* Proven ability to collaborate with cross\\-functional teams and external stakeholders.\n* Detail\\-oriented and capable of producing accurate, high\\-quality documentation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669966000","seoName":"genesys-developer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/genesys-developer-6370175573388912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f4c7b90e-6453-448c-aa18-f51977d5b16a","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Senior Genesys Engineer role","5+ years of experience required","Bachelor's degree in CS/IT","Install and configure Genesys platforms"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669966670,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175552819512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Partnerships Associate","content":"Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.\n\n\nWe are seeking a highly skilled Senior Partnership Associate to drive the identification, development, and management of strategic partnerships in Egypt. The ideal candidate will be a proactive relationship\\-builder with strong negotiation skills, financial acumen, and a proven track record of monitoring and evaluating partnership performance to deliver tangible business value.\n\n\nAs the Senior Partnership Associate, you will do the following:\n\n* Identify and evaluate potential partners aligned with the organization’s strategic objectives.\n* Develop and implement partnership strategies and plans that drive growth, innovation, and long\\-term value.\n* Build and maintain high\\-level relationships with key stakeholders.\n* Lead negotiations, applying advanced tactics to secure favorable, compliant, and mutually beneficial terms.\n* Manage and resolve conflicts during partnership discussions.\n* Define performance metrics and KPIs, regularly assess outcomes, and implement improvements.\n* Develop and manage partnership budgets, analyze financial data, forecast impacts, and ensure accurate reporting and compliance.\n\n**Requirements**\n\n* 3\\+ years of experience in strategic partnerships, business development, or related roles.\n* Bachelor’s degree in Business Administration, Finance, or a related field (Master’s preferred).\n* Strong negotiation, relationship\\-building, and stakeholder management skills.\n* Solid understanding of financial analysis and budgeting principles.\n* Demonstrated ability to monitor and evaluate partnership performance effectively.\n* Excellent communication and presentation skills.\n\n**Benefits**\n\n\nAt Reliance Health, we prioritize our people and their well\\-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:\n\n* **Remote\\-First Environment** \n\nWork from anywhere while staying connected to a vibrant, collaborative team.\n* **Competitive Salary and Benefits** \n\nWe offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.\n* **Premium Health Insurance** \n\nComprehensive health coverage for you and your family, because your well\\-being comes first.\n* **Unlimited Leave** \n\nTake the time you need when you need it—no limits, no questions.\n* **Meaningful Impact** \n\nPlay a key role in transforming customer experiences and shaping healthcare innovation.\n* **Collaborative Work Culture** \n\nJoin a supportive, inclusive, and team\\-focused environment that celebrates diversity.\n* **Growth Opportunities** \n\nAccess tools, mentorship, and resources to elevate your skills and career.\n* **Learning \\& Development Allowance** \n\nWe provide an allowance to support your ongoing professional growth and skill enhancement.\n\n**This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669965000","seoName":"senior-partnerships-associate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/senior-partnerships-associate-6370175552819512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"245a15d9-a193-4827-9bdd-2e774e96c3d0","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Drive strategic partnerships in Egypt","Lead high-level negotiations","Manage partnership budgets and KPIs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669965063,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175553523512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"TechOps & Support Engineer","content":"Sumerge’s Technical Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers’ desires by exploring new technology areas, products, and multi\\-technology solutions.\n\n\nThe Support team takes our deep technical expertise and tailor proficient solutions according to the clients’ needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings.\n\n\nUltimately, you will be a person our clients trust. 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The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. \n\n \n\nEvery step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750\\+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. \n\n \n\nToday, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. \n\n \n\nTo keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start\\-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future\\-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.\n\n **What you'll be doing**\n\n\n Our Talent Acquisition Senior Associate is responsible for working closely with the assigned business area to fill vacant roles with the right candidates in a timely manner. You will also be responsible for ensuring applicants have a great experience throughout the process by regularly keeping in touch, following up and providing feedback. \n\n \n\nOrganizational: \n\nFollow all relevant Talent Acquisition policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner \n\nOperational: \n\nImplement activities under close supervision \n\nEscalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner \n\nAddress assigned business areas’ recruitment needs in a timely manner \n\nMeet with and advise hiring managers on best practices in recruitment and selection process \n\nAdhere to the recruiting and interviewing plan for each open position \n\nReview applicants’ CVs to evaluate if they meet the position requirements \n\nPro\\-actively source / headhunt for open and potential future positions \n\nUse relevant selection tools to assess candidates (including CBI, assessment centers, psychometric evaluations and all other applicable tests) \n\nDevelop, proactively, a pool of qualified candidates for immediate replacements \n\nUpkeep relevant records on the applicant tracking system \n\nEnsure all applicants have a great candidate experience \n\nInterview and follow up referrals from management and employees \n\nBuild networks and communities to source and pipeline candidates \n\nProvide support on other HR projects that include talent acquisition as and when required \n\nParticipate in relevant projects and community activities as and when needed\n\n**What you’ll need to succeed**\n\n\nUniversity Degree in HR, Psychology, Business Administration or any other related field \n\n1\\-2 years of experience in the same field or a similar field\n\n**What we can offer you**\n\n\nWith us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.\n\n\nWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.\n\n**We Invite All Applicants to Apply**\n\n\nIt Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.\n\n\nWe welcome all applicants to apply and be part of our exciting future. 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Our mission is to help companies build organizational resilience by cultivating exceptional teams. With personalized, trusted services, we alleviate time, budget, and resource pressures so you can focus on what matters most, your people and business growth.\n\n\nAs part of our continued commitment to addressing every facet of the workforce journey, we proudly introduce ApplyRight, our dedicated career consulting service line. ApplyRight is designed to support job seekers—from fresh graduates to seasoned professionals—by providing expert career guidance, strategic job application support, and the tools needed to secure meaningful employment. This service complements Whitecollars' mission by bridging the gap between talent and opportunity, ensuring success on both sides of the employment spectrum.\n\n **Job Description** **Job Scope:**\n\n\nThe Job Search Execution Assistant is responsible for implementing and managing the operational aspects of our job application services. This includes creating and maintaining client accounts, submitting job applications, handling recruiter communications through managed inboxes, and organizing all application\\-related information with precision.\n\n\nThis is a non\\-client\\-facing role, but your work directly impacts our clients’ success by ensuring consistent, high\\-quality job search execution. You'll work closely with the consulting team and use digital tools to keep everything running smoothly, efficiently, and at scale. \n\n\n\n**Key Responsibilities:**\n\n* Use ApplyRight’s AI\\-powered tool to identify relevant job opportunities for each client based on their background and preferences.\n* Apply to high\\-quality job listings on behalf of clients while meeting daily/weekly volume and quality benchmarks.\n* Set up and maintain client profiles on platforms such as LinkedIn, Indeed, and relevant industry\\-specific job boards.\n* Create and manage dedicated professional email accounts to handle all job\\-related communication on behalf of clients.\n* Conduct reverse recruitment by identifying and contacting hiring managers or recruiters at relevant companies.\n* Send personalized outreach messages to recommend candidates and initiate direct engagement.\n* Track all job applications, communications, and responses using tools like ClickUp, Google Sheets, or similar platforms.\n* Monitor email and job platform responses and follow up accordingly to maintain engagement.\n* Identify and flag trends or recurring challenges in job search performance for further optimization.\n* Maintain high standards of accuracy, professionalism, and confidentiality across all communication and data handling.\n\n **Qualifications*** 1–2 years of experience in recruitment, HR support, virtual assistance, or job search administration.\n* Strong written English skills, with excellent grammar, clarity, and tone in written correspondence.\n* Familiarity with job platforms such as LinkedIn, Indeed, and specialized job boards.\n* Proficiency in using Google Workspace (Docs, Sheets, Gmail), and digital systems.\n* Highly organized and able to manage multiple job searches and tasks simultaneously.\n* Ability to follow structured processes while also being proactive in spotting improvements.\n* Comfortable working independently in a fully remote setup.\n\n**Soft Skills:**\n\n* High attention to detail and accuracy.\n* Proactive and self\\-directed mindset.\n* Reliable and deadline\\-oriented.\n* Trustworthy and discreet with sensitive data.\n* Collaborative and responsive in a remote team environment.\n* Flexible and adaptable to evolving workflows and tools.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669965000","seoName":"Job+Search+Execution+Assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/job%2Bsearch%2Bexecution%2Bassistant-6370175555021112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d9f7fe86-2452-4a39-bfb1-af928fb738ce","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Support clients with job applications","Manage client profiles on job platforms","Track applications and communications"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669965235,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175552115312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Partnerships Associate","content":"Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.\n\n\nWe are looking for a **Partnership Associate** to help find, grow, and manage partnerships in Egypt. The right candidate will be someone who enjoys building good relationships, communicates well, pays attention to details, and can support the team in making sure partnerships deliver real value to the business.\n\n\nAs the Partnership Associate, you will do the following:\n\n* Build and maintain strong relationships with partners and stakeholders.\n* Communicate effectively to understand partner needs and expectations.\n* Resolve conflicts and address concerns promptly.\n* Monitor and evaluate partnership performance to ensure mutual benefits.\n* Conduct market research to identify potential partners and opportunities.\n* Analyze market trends and competitor activities.\n* Evaluate partnership opportunities based on strategic fit and potential impact.\n* Prepare detailed reports and presentations on research findings.\n* Draft partnership agreements to ensure compliance with legal and company standards.\n* Negotiate terms and conditions with partners.\n* Manage contract renewals and amendments.\n* Ensure proper documentation and record\\-keeping of all partnership agreements.\n* Plan partnership projects and coordinate with internal teams to ensure alignment with company goals.\n* Monitor project progress, address issues, and report outcomes with actionable recommendations.\n\n**Requirements**\n\n* 1–3 years of experience in partnerships, business development, or related roles.\n* Bachelor’s degree in Business Administration, Finance, or a related field.\n* Strong interpersonal and relationship management skills.\n* Basic understanding of market research, financial principles, and contract management.\n* Demonstrated ability to monitor and evaluate partnership activities.\n* Effective communication and presentation skills.\n* Familiarity with project management principles.\n\n**Benefits**\n\n\nAt Reliance Health, we prioritize our people and their well\\-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:\n\n* **Remote\\-First Environment** \n\nWork from anywhere while staying connected to a vibrant, collaborative team.\n* **Competitive Salary and Benefits** \n\nWe offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.\n* **Premium Health Insurance** \n\nComprehensive health coverage for you and your family, because your well\\-being comes first.\n* **Unlimited Leave** \n\nTake the time you need when you need it—no limits, no questions.\n* **Meaningful Impact** \n\nPlay a key role in transforming customer experiences and shaping healthcare innovation.\n* **Collaborative Work Culture** \n\nJoin a supportive, inclusive, and team\\-focused environment that celebrates diversity.\n* **Growth Opportunities** \n\nAccess tools, mentorship, and resources to elevate your skills and career.\n* **Learning \\& Development Allowance** \n\nWe provide an allowance to support your ongoing professional growth and skill enhancement.\n\n**This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669965000","seoName":"partnerships-associate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/partnerships-associate-6370175552115312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"97d59513-f8e7-432b-addd-16e053820c4a","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Build partnerships in Egypt","Manage contracts and agreements","Conduct market research"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669965008,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt","infoId":"6370175540224112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Associate","content":"We are looking for a virtual assistant who is energetic, interested in marketing and people person. You can work from home or anywhere else with high speed internet access.\n\nThe tasks include\n\n* Make cold calls to generate leads from a provided spreadsheet. Taking notes, following up with them, helping them resolving their problems, setting up appointments.\n* Conduct online research to find address and contact details for a given list of contact information.\n\nExcellent English speaking and listening skills are must. Driving for results, consistent, eager to learn and patience are preferred characteristics for the job.\n\nPreferred skills: United States Real Estate company lead generation experience, cold calling experience, land acquisition and social media experience are preferred, but not required.\n\nThe work hours will be during 10am to 6pm US Eastern Time.\n\nInterested candidate is strongly recommended to submit a self\\-introduction video of no less than one minute to eacomllc@gmail.com\n\nFresh graduates are encouraged to apply.\n\nJob Type: Part\\-time\n\nPay: US Dollar $5 per hour\n\nExpected hours: 20 per week\n\nLanguage:\n\n* Excellent English (Required)\n\nJob Type: Part\\-time\n\nPay: E£250\\.00 per hour\n\nExpected hours: 20 – 25 per week\n\nExpected Start Date: 23/06/2025","price":"EGP 5-250/week","unit":"per week","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669964000","seoName":"customer-service-associate","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/customer-service-associate-6370175540224112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9b970821-222c-4ef3-803d-c97db72be169","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Virtual assistant with remote work","Excellent English required","Cold calling and lead generation tasks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669964080,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"6X84+33W, Nady Somoha Al Ryadi, عزبة سعد، Sidi Gaber, Alexandria Governorate 5432080, Egypt","infoId":"6370175540953712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales Specialist","content":"**READ THIS CAREFULLY \\- APPLY THROUGH THE FORM BELOW** \n**Job Offer** \n\nDial Expert is seeking highly motivated and results\\-driven Debt Settlement Sales Specialists to join our growing team. This role offers the opportunity to work remotely and earn a competitive income while helping clients achieve financial freedom through effective debt settlement solutions.\n\n**Job Summary**\n\nAs a Debt Settlement Sales Agent, you will engage in both outbound and inbound calls to convert leads into satisfied customers. The role primarily involves helping clients by offering debt settlement services, which means negotiating with creditors on behalf of clients to reduce the total amount they owe. You will be guiding customers through the debt relief process, presenting tailored solutions, and closing deals over the phone. While cold calling is initially part of the role, the focus will shift to inbound leads, where clients are already interested in exploring financial solutions.\n\n**Location**\n\n\\- Work from home (Remote\\-based only).\n\n**Schedule**\n\n\\- Full\\-time: Monday to Friday, 6 PM to 3 AM (4\\.30/5/7/8 PM shifts available too)\n\n\\- Part\\-time: Monday to Friday, 6 hours/day (Fix the start hour every day)\n\n\\- Break: 1\\-hour break included for FT \\& 45 minutes for PT.\n\n**Payment Structure and perks**\n\n\\- Salary for F.T: 18,000 EGP per month (Subject to increase based on exceeding target)\n\n\\- Salary for P.T: 11,000 EGP per month\n\n\\- Commissions: $20 per deal closed. Minimum of 5 sales/week. (Average agents do 2\\-3 sales/day)\n\n\\- Bonuses: Daily \\& weekly bonuses and competitions are available.\n\n\\- Spiffs and Bonuses: Weekly and monthly rewards for top agents and highest performers.\n\n\\- Salary Growth: Increases based on performance and qualifications.\n\n\\- Paid annual and sick leaves.\n\n**Responsibilities**\n\n\\- Engage in outbound cold calls to generate leads in the initial period and convert them into potential customers.\n\n\\- Focus on converting inbound leads into satisfied customers by guiding them through debt settlement options.\n\n\\- Build rapport with customers and understand their financial needs and situations.\n\n\\- Present debt settlement and consolidation solutions, negotiating favorable terms.\n\n\\- Effectively rebut objections, overcome customer hesitations, and close deals.\n\n\\- Manage the entire sales cycle—from initial contact to closing the deal and signing contracts over the phone.\n\n**Qualifications**\n\n\\- Strong Sales Experience: Proven track record in sales, customer retention, closing deals, lead management, debt consolidation/settlement, or acquisition management is a must.\n\n\\- Experience in cold calling is a plus.\n\n\\- Fluency in English: Must have a near\\-native level with no accent.\n\n\\- Excellent negotiation skills and the ability to rebut objections effectively.\n\n\\- Ability to build rapport quickly and engage customers over the phone.\n\n\\- Tech Requirements: Must have a reliable PC, internet with LAN cable, and headset.\n\nReady to apply? \nApply through this form only, and we will contact you: \nhttps://apply.dialexpert.com/\n\nJob Types: Full\\-time, Part\\-time, Permanent, Temporary, Contract, New grad \nContract length: 12 months\n\nPay: E£30,000\\.00 \\- E£150,000\\.00 per month\n\nExpected hours: 30 – 45 per week\n\nExperience:\n\n* Sales: 1 year (Preferred)\n* Cold Calling: 1 year (Preferred)\n\nLanguage:\n\n* English (Required)\n\nExpected Start Date: 23/08/2025","price":"EGP 30,000-150,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669964000","seoName":"sales-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/sales-specialist-6370175540953712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3fe08f39-0765-4bb8-bdfc-ae6f1ebb098b","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Earn competitive salary and commissions","Work remotely from home","Focus on debt settlement sales"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669964136,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt","infoId":"6370175542899512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Care Advisor - English Speakers VOIS","content":"**Role Purpose:**\n-----------------\n\n\n\nThe Customer Care Advisor for English Speakers is responsible for providing exceptional customer service to English\\-speaking customers. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem\\-solving skills.\n\n **Responsibilities:**\n\n* Respond to customer inquiries promptly and effectively.\n* Maintain a high level of customer satisfaction in every interaction.\n* Work collaboratively with team members to resolve customer issues.\n* Adhere to company policies and procedures.\n\n#### **Qualifications:**\n\n* **Language Skills:** Fluency in English, both written and spoken.\n* **Experience:** Previous experience in customer service or a related field is preferred.\n* **Communication Skills:** Excellent verbal and written communication skills.\n* **Problem\\-Solving:** Strong problem\\-solving abilities and attention to detail.\n* **Interpersonal Skills:** Ability to work well in a team and handle stressful situations with a positive attitude.\n\n#### **What We Offer:**\n\n* **Global Exposure:** An engaging, motivating, and inclusive workplace with global exposure.\n* **Rotational Shifts:** Rotational shifts and weekends.\n* **Benefits:** Various benefits including life insurance, medical, and many other job perks.\n* **Public Holidays:** The choice between a day off or double pay if you work on a public holiday.\n* **Remote Work Option:** The option to work three days per week from home.\n* **Connectivity and Internet Allowance:** The company will provide connectivity and internet allowance to support remote work.\n* **Training:** On\\-the\\-job training will be provided to familiarize the advisor with the company's products, services, and customer service protocols.\n\n#### **Must\\-Have Requirements:**\n\n* **C1 Fluent English Speaker:** Proficiency in English, both written and spoken, at a C1 level.\n* **Education:** Graduate or drop out with no academic commitment to the university.\n\n \n\n\\#VOIS \\#WeMoveTheWorld \\#MoveWithUs","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669964000","seoName":"Customer+Care+Advisor+-+English+Speakers+VOIS","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/customer%2Bcare%2Badvisor%2B-%2Benglish%2Bspeakers%2Bvois-6370175542899512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"9a5bfcfe-2751-4567-a701-7096c56df82a","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Remote work option three days per week","C1 fluent English speaker required","On-the-job training provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669964288,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"Egypt","infoId":"6370175543629112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Call Centre Supervisor","content":"#### **Experience Needed:**\n\n\n* 4 to 7 years.\n\n**About the Job**\n-----------------\n\n \n\n### **Main Duties:**\n\n \n\n* Provides product/service information by answering questions; offering assistance.\n* Maintains call center database by entering and verifying information; updating contact log.\n* Improves quality results by recommending changes.\n* Keeps equipment operational by following established procedures; reporting malfunctions.\n* Updates job knowledge by participating in educational opportunities.\n\n#### **Job Requirements:**\n\n\n* Not less than 4 years experience.\n* 1 year experience in the middle management.\n* Tourism \\& Flight experience is a must.\n* Previous call centre experience.\n* Amadeus \\& Online hotel reservation systems user.\n* Fluent in English.\n* Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills,\n \n\nProduct Knowledge, Job Knowledge, Objectivity, Dependability, Multi\\-tasking.\n\n \nsend us your CV in **PDF** or **DOC** with a job title on email's subject at:\n\n \n\n*recruitment@ameelytravel.com*or:\n\n\n*careers@ameelytravel.com* \n\n**Note:** (any CV without job title will be neglected)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669964000","seoName":"Call+Centre+Supervisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/call%2Bcentre%2Bsupervisor-6370175543629112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4d29e689-fcc9-4daa-ab77-802f5249683a","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["4 to 7 years experience required","Tourism & Flight experience mandatory","Fluent in English and call centre expertise"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669964345,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt","infoId":"6370175546995512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Beauty Consultant - Yves Rocher - Mall of Egypt","content":"**INSPIRE \\| EXHILARATE \\| DELIGHT**\n\n\nFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. \n\n \n\nEvery step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750\\+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. \n\n \n\nToday, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. \n\n \n\nTo keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start\\-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future\\-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.\n\n **What you'll be doing**\n\n\nOur Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.\n\n* Build and maintain guest experience standards in order to build strong loyalty\n* Address customers' queries about products, prices, availability, product uses, and services\n* Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations\n* Advise customers on product ranges best suited to their needs\n* Demonstrate usage and benefits of various brands and products\n* Generate sales, while achieving line and sales targets, using make up knowledge\n* Sell\\-out target tracking at store level\n* Generate daily sales reports\n* Participate in achieving incentives\n* Track post\\-launch sales at store level\n* Ensure merchandising levels in the store are met as per the brand guidelines\n* Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times\n* Report stock shortages using the stock order form\n* Ensure stock receipt as per set procedures\n\n**What you'll need to** **succeed**\n\n* Minimum 2 years’ experience in the beauty industry\n\n **What we can offer you**\n\n\nWith us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.\n\n\nWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.\n\n**We Invite All Applicants to Apply**\n\n\nIt Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.\n\n\nWe welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669964000","seoName":"beauty-consultant-yves-rocher-mall-of-egypt","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/beauty-consultant-yves-rocher-mall-of-egypt-6370175546995512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7caa78bb-f6f1-4df1-9148-8be429a3ba45","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Deliver outstanding customer service","Achieve sales targets","Maintain counter cleanliness and merchandising"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669964609,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt","infoId":"6370175547737712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales Promoter - Max Factor & Rimmel","content":"**INSPIRE \\| EXHILARATE \\| DELIGHT**\n\n\nFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. \n\n \n\nEvery step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750\\+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. \n\n \n\nToday, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. \n\n \n\nTo keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start\\-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future\\-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.\n\n **What you'll be doing**\n\n\nOur Sales Promoter is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Sales Promoter is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.\n\n* Build and maintain guest experience standards in order to build strong loyalty\n* Address customers' queries about products, prices, availability, product uses, and services\n* Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations\n* Advise customers on product ranges best suited to their needs\n* Demonstrate usage and benefits of various brands and products\n* Generate sales, while achieving line and sales targets, using make up knowledge\n* Sell\\-out target tracking at store level\n* Generate daily sales reports\n* Participate in achieving incentives\n* Track post\\-launch sales at store level\n* Ensure merchandising levels in the store are met as per the brand guidelines\n* Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times\n* Report stock shortages using the stock order form\n* Ensure stock receipt as per set procedures\n\n**What you'll need to** **succeed**\n\n* Minimum 2 years’ experience in the beauty industry\n\n **What we can offer you**\n\n\nWith us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.\n\n\nWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.\n\n**We Invite All Applicants to Apply**\n\n\nIt Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.\n\n\nWe welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757669964000","seoName":"sales-promoter-max-factor-rimmel","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://eg.ok.com/en/city/cate-customer-service-call-centre/sales-promoter-max-factor-rimmel-6370175547737712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5faa8171-a433-4bdd-9e1d-00b45caf164b","sid":"968794fc-8f6d-4e7d-8c74-d216cd775e88"},"attrParams":{"summary":null,"highLight":["Deliver outstanding customer service","Promote beauty products and achieve sales targets","Maintain counter cleanliness and stock levels"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1757669964666,"categoryName":"Customer Service - Call Centre","postCode":null,"secondCateCode":"call-centre-customer-service","isFavorite":false},{"category":"1,339,346","location":"35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt","infoId":"6370175548531512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Beauty Consultant - Faces - Egypt","content":"**INSPIRE \\| EXHILARATE \\| DELIGHT**\n\n\nFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. \n\n \n\nEvery step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750\\+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. \n\n \n\nToday, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. \n\n \n\nTo keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start\\-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future\\-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.\n\n **What you'll be doing**\n\n\nOur Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.\n\n* Build and maintain guest experience standards in order to build strong loyalty\n* Address customers' queries about products, prices, availability, product uses, and services\n* Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations\n* Advise customers on product ranges best suited to their needs\n* Demonstrate usage and benefits of various brands and products\n* Generate sales, while achieving line and sales targets, using make up knowledge\n* Sell\\-out target tracking at store level\n* Generate daily sales reports\n* Participate in achieving incentives\n* Track post\\-launch sales at store level\n* Ensure merchandising levels in the store are met as per the brand guidelines\n* Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times\n* Report stock shortages using the stock order form\n* Ensure stock receipt as per set procedures\n\n**What you'll need to** **succeed**\n\n* Minimum 2 years’ experience in the beauty industry\n\n **What we can offer you**\n\n\nWith us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.\n\n\nWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.\n\n**We Invite All Applicants to Apply**\n\n\nIt Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.\n\n\nWe welcome all applicants to apply and be part of our exciting future. 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German speaking Customer Advisor for Foundever - Cairo, Egypt 163701810929665120
Indeed
German speaking Customer Advisor for Foundever - Cairo, Egypt 1
**Job Description:**About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for \+750 of the world’s leading and digital\-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Come and work with us. Do you have strong communication skills in English? Looking to make your career in a multicultural environment in Cairo, Egypt? Here is the perfect opportunity for you! **Join our English Customer Support team.** **As a customer service specialist, your daily responsibilities will include:** * Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. * Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner. * Get knowledge of client's brand and the specifics to better serve the customer. * Support and deliver on the strategies and objectives of the department taking ownership for assigned areas of responsibility. Develop and build own skills, knowledge and experience at every opportunity within the department, which aligns with the culture of growth, development and performance expected by the company. * **To succeed in the role, you will need to have:** * Advanced level of **English (C1\)** * Excellent listening and written/oral communication skills * Self\-organized, planning and prioritization skills * Dependable, reliable and able to perform duties with minimum supervision * Ability to interact positively with peers and supervisors * Patience, empathy, and ability to manage stress * Ability to demonstrate confidence when imparting information or dealing with troubled callers Go further with Foundever™ What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. * Competitive wages and stability * Fully paid training * Continuous learning/development opportunities * Competitive career opportunities * A safe, friendly, diverse, supporting and technological company * International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit) Apply Today! At Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset. As an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment. We are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company. Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights. Watch this video to get a sneak peak of the job in action
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
HR Specialist63701810936579121
Indeed
HR Specialist
Master\-Works is on the lookout for a talented and driven **HR Specialist** to join our Human Resources team. In this role, you will be responsible for implementing HR policies, supporting recruitment efforts, and enhancing employee engagement initiatives. The ideal candidate will have a strong understanding of HR practices, excellent communication skills, and a proactive approach to problem\-solving. **Responsibilities:** * Support the HR department in various functions, including recruitment, employee relations, performance management, and training. * Assist in the recruitment process by posting job advertisements, screening resumes, and conducting interviews. * Develop and maintain strong relationships with employees to understand their needs and address any HR\-related inquiries. * Implement HR policies and procedures, ensuring compliance with labor laws and best practices. * Facilitate training and development programs to enhance employee skills and performance. * Assist in managing employee performance appraisals and provide guidance on performance improvement plans. * Collect and analyze HR metrics to identify trends and inform decision\-making. * Support various employee engagement initiatives aimed at fostering a positive workplace culture. * Handling the visa process (Business visa process / work permanent process) with different travel agencies based on Master works policy and emergency **Requirements** * Bachelor's degree in Human Resources, Business Administration, or a related field. * Experience with Saudi Companies is a must * Excelent experience in Saudi Visa process is a must * Minimum of 4years of experience in an HR role. * Strong knowledge of HR policies, procedures, and employment laws. * Excellent communication and interpersonal skills. * Strong organizational and time management abilities. * Ability to maintain confidentiality and handle sensitive information. * Proficient in MS Office Suite and HRIS systems. * Ability to work effectively in a team environment and collaborate with various stakeholders.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Quality Agent (Outsource)63701810186625122
Indeed
Quality Agent (Outsource)
**Job Responsibilities:** Listening to, assessing and escalating inbound and outbound calls to evaluate agent performance and customer awareness against established criteria, including adherence to scripts, operational guidelines, compliance policies, and quality standards. Providing constructive feedback to the head of department based on call evaluations, including the main identified issues and concerns, areas for improvement. Contributing to the development and implementation of quality assurance processes and procedures. Documenting call evaluations, performance metrics, and other relevant data, and preparing reports for the Head of department. Collaborating with team members, supervisors, and other departments to ensure consistent quality and customer satisfaction. **Required Qualifications:** Bachelor’s degree. 1 to 5 years of experience in call center, customer service or similar files is needed. To apply for this vacancy, please fill out the form below Personal Details Applicant Full Name \*Date of Birth \*Gender \* Male Female Nationality \*National ID \*Military Service\* Contact Details Governate \* Cairo Giza Alexandria Qalyubia Dakahlia Sharqia Gharbia Menoufia Beheira Kafr El\-Sheikh Damietta Port Said Ismailia Suez North Sinai South Sinai Beni Suef Fayoum Minya Assiut Sohag Qena Luxor Aswan Red Sea New Valley Matrouh Phone Number \*Email Address \* Educational Qualifications University \*Major \* Previous Experience (State your current or most recent job) Company Name \*Job Title \*From \*To \* How did you get to know about the position?\* Employment Fair Referral Allianz Career Website Job Advertisement Other (Please Specify) Resume \* Upload File Max file size 10MB. Uploading... fileuploaded.jpg Upload failed. Max size for files is 10 MB. Thank you! Your submission has been received! Oops! Something went wrong while submitting the form. If you are interested in the above mentioned vacancy, please apply now using the link below with your resume attached. **Note:** Please do not change the automatically generated e\-mail subject or your application will be discarded.
Egypt
Negotiable Salary
Customer Project Technical Leader63701810194051123
Indeed
Customer Project Technical Leader
Job Description: **Your Role – Magic happens when you bring great people together!** During opportunity qualification, influence and quotation preparation:* Leveraging Schneider Electric portfolio of products and systems * Elaborate alternative/future solutions and resolve critical technical issues. * Specify and lead technical solutions with internal and external stakeholders. * Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre\-sales and tender) * Manage the interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that comply with customer requirements. * As the key contact for all technology\-related topics, lead discussion and clarification with the customer * Assess technical risk or opportunities and propose actions accordingly while identifying any potential changes or scope creep during opportunity influencing. * During Project execution: * Perform and get customer approval on basic and detailed design of integrated solutions. In line with the contract (technical, time \& performance requirements) and leveraging Schneider Electric portfolio of products and systems, maximize project profitability and manage technical risk. * Lead technical discussion and clarification with the customer acting as key contact person for all technical related topics. Under Project Manager leadership, perform regular technical status reports and take part of meeting with the customer. Prepare and conduct Factory Acceptance Tests (FAT) with the customer. * Master all technical aspects of the Project: design, integration, testing, FAT, installation, commissioning, warranty. Validate technical choices compliance with the design (based on Technical Design Process). Manage stakeholders involved in the execution. Work in close collaboration with PM \& technical leaders for sub\-parts. * Insure good project execution within allocated budget. Identify and anticipate potential risks vs. agree budget. Identify and implement technical optimization to save time and cost. Contribute to overall project risk analysis, assess technical risks, and propose all necessary actions to avoid, mitigate or reduce its impacts. * Identify any potential changes vs. the contract or agreed design. Work closely with Project Manager to specify the change and his implications including the quotation until getting the variation order which will contribute to Project Margin Improvement. * Master from technical perspective all technical parts of the delivery sub\-contracted to external vendors in strong coordination with purchasing team. Implement clear and meaningful scoping of sub\-part of project scope to insure effective progress and completion monitoring. * Manage the whole technical teams involved on Project Execution. Agree with the PM and implement the technical part of the project: schedule, organization of the technical team, manage related costs and monitor the workload. * Alert on a possible non\-technical feasibility as soon as identified. Provide necessary reporting to the PM and management. * Manage the interface with the other departments from technical perspective: R\&D, COE, Quality, Process, Customer Satisfaction, Safety, Environment. * Take part of technical leader Community of Practice within his Execution Center, globally within Execution Center network and BUs. Identify, formalize, share, and promote lessons learned and best practices. Act as role model and/or coach of junior DLs. * Support PM for project team full compliance with Schneider Qualifications: **About You*** Education: University Msc/Bsc Electrical Engineering Degree * Language requirements: * Fluent in English * French language will be valuable. * Experience: 8\-10 years of experience in a similar role. * Skills requirements * High level of organizational, communication, and interpersonal skills, including customer\-facing and convincing. * Ability to influence stakeholders on the correct project technical strategy. * Ability to learn from others, share your knowledge, coach others and collaboration. About Our Company: **Looking to make an IMPACT with your career?** When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue \+13% organic growth 150 000\+ employees in 100\+ countries \#1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* *At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* *Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*
410 N 90th Street - Service Ln, New Cairo 1, Cairo Governorate 4735030, Egypt
Negotiable Salary
Technical Support Specialist63701810200833124
Indeed
Technical Support Specialist
**Requirements and responsibilities** **Job Title:** Technical Support Specialist ### **Job Summary** We are seeking a proactive and customer\-oriented *Technical Support Specialist* to join our growing technical support team. You will be responsible for diagnosing and resolving hardware, software, and basic networking issues while delivering exceptional service to our customers. The ideal candidate is fluent in English, has strong technical aptitude, and excellent communication and problem\-solving skills. ### **Key Responsibilities** Provide first\-line support for customers via phone, email, chat, or ticketing system. Troubleshoot and resolve hardware and software\-related issues in a timely manner. Log and document all support interactions and resolutions accurately. Escalate complex problems to higher\-level support teams when necessary. Maintain a high level of professionalism and customer satisfaction. Communicate technical information to non\-technical users clearly and effectively. Contribute to the knowledge base through documentation of common issues and solutions. Handle multiple tasks and priorities in a fast\-paced environment. ### **Requirements \& Qualifications** Fluency in **English** (both written and spoken) — *mandatory*. **Excellent soft skills**, including active listening, empathy, and clear communication. Solid **technical background** in troubleshooting **hardware and software** issues. Knowledge of **basic networking concepts** (LAN/WAN, IP, routers/switches) — *mandatory.* Ability to understand and use **technical terminology** correctly. Strong **critical thinking**, analytical ability, and **multi\-tasking** skills. Bachelor’s degree in computer science, Information Technology, or relevant field is preferred. Prior experience in technical support, helpdesk, or IT service desk.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Junior Sous Chef63701810207875125
Indeed
Junior Sous Chef
Junior Sous Chef A Junior Sous Chef is responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience while managing food cost controls. **What will I be doing?** As a Junior Sous Chef, you are responsible for contributing to menu creation and managing and training the kitchen brigade to deliver an excellent Guest and Member experience. A Junior Sous Chef will also be required to manage food cost controls. Specifically, you will be responsible for performing the following tasks to the highest standards: * Contribute to menu creation * Manage and train the kitchen brigade effectively to ensure a well\-organised and motivated team * Ensure consistency in quality of dishes at all times * Manage customer relations when necessary, in the absence of the Junior Sous Chef * Ensure resources meet business needs through the effective management of working rotas * Support brand standards through the training and assessment of your team * Manage food cost controls to contribute to Food and Beverage revenue * Knowledge of activities in other departments and implications * Ensure compliance with food hygiene and Health and Safety standards **What are we looking for?** A Junior Sous Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Strong Chef de Partie or previous Junior Sous Chef Experience * Approaches food in a creative way * Strong supervisory skills * Positive attitude * Good communication skills * Committed to delivering a high level of customer service * Excellent grooming standards * Excellent planning and organising skills * Willingness to learn It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Relevant qualifications for role * Ability to work a variety of shifts including weekends, days, afternoons and evenings **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Sales Executive VIP63701810222211126
Indeed
Sales Executive VIP
As the Sales Executive \- VIP you will be responsible for educating and selling the Vacation Introductory Program to our guests. What will I be doing? * Educating and selling vacation introductory packages to our guests * Completing vacation program agreements in accordance with the rules * Making required presentations to guests * Surveying youred guests, gathering their thoughts about Hilton VIP products and presentations * Meeting and maintaining metrics for success in this role * Resolving sophisticated customer service issues Why Team Members like working for us: * Internal career mobility with a growing company * Industry leading training, top notch technology and continuous support * Generous earnings package with a base rate, commissions and bonuses * Paid time off (PTO) that allows for adventure, rest, relaxation * Go Hilton Team Member Travel Program offering Team Members up to 30 room night per year at deeply discounted rates and 50% off at participating hotel\-operated restaurants. Pass the savings on to family and friends since the program allows you to share up to 70 additional discounted room nights per year. Qualifications \- External What are we looking for?. * High School Degree/GED or equivalent * Ability to read, write and speak English * 5 plus years of CS experience * 1\-3 years sales experience required (3\+ years of sales experience preferred) * Ability to work a flexible schedule including evenings, weekends and holidays * Previous experience in a branded vacation ownership company preferred We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.
Egypt
Negotiable Salary
Customer Service Representative – Reservations & Ticketing63701810229251127
Indeed
Customer Service Representative – Reservations & Ticketing
***About the job*** We are looking for passionate and driven Front Office Agent who are eager to ensure top notch service to customers in our Cairo office. If you have worked in a similar role for more than a year and you are interested in working in the travel industry this could be the perfect role for you! ***Responsibilities:*** * Dealing directly with customers either through phone, live chat or email. * Respond promptly to customer inquiries. * Educating clients, explaining procedures, answering questions and providing knowledgeable answers. * Determines availability and comparing prices. * Maintains and improves quality results by adhering to standards and guidelines. * Establishing policies by accessing and verifying client information. * Maintains contact center environment and database. * Follow up on clients where necessary. * Following communication “scripts” when handling different topics. * Identifying clients’ needs, clarify information, research every issue and provide solutions and/or alternatives. * Obtain and evaluate all relevant information to handle travel requests efficiently. * Increase the customer satisfaction and enhance the customer experience. * Handle and resolve customer complaints. * Meeting required targets. * Any other duties related to the job ***Requirements:*** * Fluency in English at a B2 level. * A minimum of 6 months of experience in the contact center field is required. * Awareness and experience in the travel industry. * Only graduates will be considered for the position. * Strong communication skills are a must\-have for this role. * Military service completion or exemption is necessary. * The candidate should be flexible with rotational shifts and days off. * Males must be flexible with night and overnight shifts. * The job requires working in an onsite setting. ***You also have:*** UG : Any Graduate in Any Specialization; IATA certification would be an added advantage PG : Any Postgraduate in Any Specialization, Post Graduation Not Mandatory ***What you get?*** At Wego, we pride ourselves on having created an open, flat and collaborative environment where ideas are heard and talent is nurtured. As a team member in Wego, you’ll have the opportunity to improve the lives of millions of users who use our travel app every day. You’ll work in cross\-functional teams with a diverse group of individuals from 7 different countries, across 7 offices and time zones. Our flat structure means that budding fresh graduates work inclusively alongside seasoned industry veterans, combining fresh and audacious ideas with tried and tested methods, to solve complex challenges in the world of travel technology. You’ll be surrounded by many fun and friendly individuals who will help you grow both professionally and personally. Most importantly, you’ll be able to join us on our exciting mission to build the best travel technology company in the world. ***What more do you get?*** * Medical insurance coverage * Well stocked pantry * Regular social events like team lunches, office parties and Fun Fridays You think you know someone who would be a superstar on this role? Go ahead and share the link!
35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt
Negotiable Salary
Talent Acquisition Specialist - German Speaker63701810236033128
Indeed
Talent Acquisition Specialist - German Speaker
Talent Acquisition Specialist \- German Speaker**Location****:** Egypt, Cairo **Job category****:** Human Resources **Language****:** German Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward\-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc. An exciting opportunity with this dynamic and fast\-growing business awaits the right candidate in the role of Customer Service Agent. **What's in it for YOU!** * Best salary in the market * Transportation provided * Medical and social insurance * Location is in Smart village **Join our Transcom Family as a Talent acquisition.** **Job Description:** * Finding the right match between candidate and Transcom via first selection * Coordinating existing and new vacancies * Being part of the full recruitment life\-cycle * Maintaining and improving collaboration with temp / recruitment agencies * Using and evaluating algorithms and test\-tools for quality improvement * Supporting improvement in all recruitment steps (search, screen, test, match) * Driving candidate attraction and experience proactively * Working by KPI driven performance * Communicating and collaborating closely with OPS **What we are looking for:** **Professional qualifications/Specific knowledge:** * Minimum studies: University diploma or degree (Law, Labor Relations, Work Studies, Business Administration and Management or similar). * Specific training and/or work experience in Human Resources Administrative Management. **Information technology:** * Office package: Spreadsheets. Excel. High Level; Word processor. Word. Intermediate\-High Level; Presentations. Power Point. Intermediate\-High Level; Communication. Email: High Level. * Previous experience in HR is an advantage. **Languages** * German: C1/ B2 * English: B1/B2 **What Life at Transcom is like!** Join the positive vibes, Join Transcom family! *“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Customer Service Representative63701810242947129
Indeed
Customer Service Representative
Customer Service Representative**Location****:** Egypt, Cairo **Job category****:** Customer Service Representative (CSR) **Language****:** English *Here is your Chance! Will you join our team? An exciting opportunity with this dynamic and fast\-growing business awaits the right candidate in the role of Customer Service Agent for one of the biggest Companies in US, Hurry Up \& Join Transcom Family!* *What's in it for YOU!** *Best salary in the market* * *Transportation provided* * *Medical and social insurance* * *Location is in Smart village* * *Overnight bonus* *Join us as a Customer Service Representative!* *Job Responsibilities:** *Provide superior customer service by assisting clients, using the corresponding communication* *channel: voice** *Educate customers when needed, and provide guidance to customers in service provided.* * *Manage large amounts of workload (incoming and outgoing calls, etc.).* * *Identify and assess customers’ needs to achieve satisfaction.* * *Document interactions properly as trained.* * *Use available tools to be able to research for answers and solutions for customers.* * *Provide excellent customer service using proper language and communication skills.* * *Build sustainable relationships and trust with customer accounts through open and interactive* *communication.** *Administratively process everything agreed with the end users to satisfy the service, by using* *different computer applications.** *Follow communication procedures, guidelines and policies. Be up to date with new procedures* *and services, in order to effectively manage assistance to the customer.** *Attracts potential customers by answering product and service questions.* *What are we looking for:* *Fluent English Speaker: level B2/C1* *Effective written and verbal communication* *Flexibility with rotational shifts (night\&overnight)* *What Life at Transcom is like!* *Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward\-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."* *“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Casualty Loss Adjuster - Nationwide (ROI)637018102502431210
Indeed
Casualty Loss Adjuster - Nationwide (ROI)
Date: Sep 10, 2025 Location: Nationwide, C, IE Company Brand: McLarens Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre\-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction \& Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ \& Specie, Global TPA Services, and Environmental consulting services. For more information, please visit: www.mclarens.com **The opportunity** ------------------- Reporting to the Head of Casualty, you will be responsible for investigating and handling a broad portfolio of third\-party claims, from on\-site investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security. **The role** ------------ Your responsibilities will include: * Investigating, negotiating, determining the outcome, and agreeing settlement of claims in a professional manner. * Assisting and liaising with policyholders, legal representatives, insurers, and brokers to achieve professional and timely conclusion of claims. * Completing both on\-site and desktop investigations, along with report writing. * Producing reports in compliance with professional standards, internal guidelines and in accordance with agreed timescales. * Actively contribute towards McLarens’ business development programme. * Network, identify and facilitate opportunities for business growth. * Ensuring time reporting and billing is compliant with internal standards, processing and systems. * Ensuring invoices raised are accurate and timely. * Undertaking projects and other ad hoc activities as required, to include participation in marketing activities on occasion. * You will be expected to investigate, report upon, process and progress claims of small, medium and large loss value in a timely, customer\-focused manner, in accordance with existing client and internal SLAs, and your level of experience should demonstrate such strengths and capability. **About you \- Knowledge and Experience** ----------------------------------------- Successful candidates will have experience of Casualty external/site investigations and report writing, demonstrating a focus on quality, communication, and organisational skills in a customer\-focused environment. They will have proven capability in negotiation, decision\-making, problem\-solving and reporting skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative. Successful candidates will have achieved a minimum CIP qualification and/or be progressing towards MDI/ACII/ACILA. Candidates will also be required to successfully complete all related Fitness and Probity and CPD requirements. Due to the geographic coverage of the role, travel will be required and a flexible approach to such requirements would be essential. The successful candidates will benefit from an attractive salary, with an accompanying performance\-related bonus scheme and can avail of our additional pension, health insurance and other benefits package, along with operating in our flexible approach\-based and supportive work environment. Should you wish to apply, please forward your CV and supporting cover letter to hr.uk@mclarens.com We look forward to hearing from you. **HR Team** \| McLarens *Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.*
Cairo, Cairo Governorate, Egypt
Negotiable Salary
Medical Representative - All Governorates637018102577931211
Indeed
Medical Representative - All Governorates
Description: **Job Purpose:** This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets. **Accountabilities:** * Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner. * Follows the day\-to\-day operations related to own job in the Sales function to ensure continuity of work. * Visits doctors in private clinics or hospitals on a daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target. * Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor. * Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets. * Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales. * Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment. **Education:** * B.Sc. degree in Pharmacy or equivalent. **Experience:** * 0\-3 years of related experience **Behavioral Competencies** * Initiative \& Drive for Results * Customer Focus Internal/External * Collaboration \& Teamwork * Communication \& Influence **Functional Competencies** * Computer Skills * Clients \& Prospects Knowledge * English Language * Deal Closing * Brand Knowledge * Networking Location: EG
Egypt
Negotiable Salary
Service Engineer637018102942751212
Indeed
Service Engineer
*At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.* *And we need people like you to make it happen.* ***We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.*** **Job Summary** --------------- Develop the understanding and knowledge of the Service Engineer role in Tetra Pak by executing preventive \& corrective maintenance; analysing and correcting technical issues with focused in customer's operation efficiency; and participating in installation events. **What you will do** -------------------- 1\. Execute preventive maintenance activities in line with global Tetra Pak standard procedures and reinstate equipment into production environment according to defined expectations 2\. Execute analysis, restore basic conditions or troubleshoot to resolve electro\-mechanical and automation issues (including HW, SW, Network) in connection with the Remote Support . Conduct systematic root cause analysis of problems to enable permanent resolution. Promptly report and mange all discovered Technical Issues according to the QTIM process and, when needed, escalate to next appropriate level in a timely manner providing a proper PSM to ensure rapid resolution. 3\. Execute Disassembling and mechanical assembling of Capital Equipment at customer sites according to the Tetra Pak process 4\. Perform production support / breakdown on customer site 5\. Execute installation of relevant Electromechanical upgrade kits according to procedures and reinstate equipment into production environment according to defined expectations. 6\. Conduct Operator relevant customer training, physically or remotly 7\. Participate proactively to contribute with opportunities and ideas to the S(K)AM regarding business development of the customer. 8\. Follow\-up Operationally the contracts leading, take decisions with the SAR \& SKAM to manage proactively the outcome of the contract (profitability and/or performance) 9\. Promote a safe working culture in the team and Execute all work in accordance with Tetra Pak and Customer safety regulations and requirements. 10\. Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance and regulatory issues. 11\. Lead the daily contact and operational relationship with your designated customer contact 12\. Comply with all reporting requirements in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done. 13\. Act as an ambassador for Tetra Pak at all times, ensuring good working relationships with the customer and Tetra Pak colleagues and that Tetra Pak’s reputation is sustained **We believe you have** ----------------------- '\+3 years experience in Installations, maintenance and service work. Can independently deliver preventive maintenance, industrial systems troubleshooting, installation tasks and upgrade installations. Previous positions: Technician, Production engineer, Maintenance Engineer **We Offer You** * A variety of exciting challenges with ample opportunities for development and training in a truly global landscape * A culture that pioneers a spirit of innovation where our industry experts drive visible results * An equal opportunity employment experience that values diversity and inclusion * Market competitive compensation and benefits with flexible working arrangements **Apply Now** If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. This job posting expires on **23rd September 2025\.** If you have any questions about your application, please contact **Sandile Livi**. *Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.*
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Electronic Medical Record Implementation Specialist637018103010591213
Indeed
Electronic Medical Record Implementation Specialist
**Essential Functions** * Learn HIS/EMR application from product team and training Experts * Understand the end user’s knowledge levels in EMR /HIS and computer skills. * Assist training experts with necessary support in the training programs. * Understand training schedule and programs and communicate the schedules to respective department users and prepare them for training * Assist end users for hands on training * Conduct end user surveys to collect training feedback * Assist in providing user manuals and training material to end users * Ensure that end user assessments are conducted to certify end users on the product training * Assist Training expert in preparing product with necessary configuration data to enable training sessions * Should be able to conduct refresher classes to end users on their respective areas * Each of you will be specialized in area of one or more modules in application **Qualifications** * Master's Degree Post Graduate Science/Bachelor Pharmacy or equivalent * English Fluency Spoken and English * Advanced computer applications like Microsoft excel, word, Inbox etc IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com
Egypt
Negotiable Salary
Commis637018102150431214
Indeed
Commis
**Job Requisition ID:** 171322 Established in the 1930s as a trading business, Al\-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al\-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al\-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al\-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day **Commis** **Overview of the role:** Assist cooks in daily food production on site, ensuring food safety rules and regulations are followed to guarantee safe meal preparation. **Overview of the role:** To assist the cooks in the daily food production in a location ensuring food safety rules and regulations are followed to ensure safe preparation of meals. **What you will do:** * Ensure food safety compliance and implementation of IKEA standards. * Support the Chef in food preparation, equipment use, and training. * Maintain high\-quality food production and cleanliness in the kitchen. * Monitor food safety, quality, and proper ingredient usage. * Follow operational guidelines and contribute to store performance. **What you will do:** * Ensure food safety compliance and implementation of IKEA standards. * Support the Chef in food preparation, equipment use, and training. * Maintain high\-quality food production and cleanliness in the kitchen. * Monitor food safety, quality, and proper ingredient usage. * Follow operational guidelines and contribute to store performance. **What you will need:** * 2\+ years in a service environment, secondary degree, culinary interest, strong communication, and multitasking skills. * Proven leadership, customer focus, ability to work in a fast\-paced environment, and commitment to IKEA values. **What you will need:** * 2\+ years in a service environment, secondary degree, culinary interest, strong communication, and multitasking skills. * Proven leadership, customer focus, ability to work in a fast\-paced environment, and commitment to IKEA values. **About Al\-Futtaim Retail** Al\-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa \& Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P\&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion \& food options. Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B\&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference… **About Al\-Futtaim IKEA** GROWING TOGETHER... We are a values\-driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. Al\-Futtaim IKEA holds the franchise rights for IKEA in Egypt, Oman, Qatar and the United Arab Emirates.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Call Center Officer637017557406731215
Indeed
Call Center Officer
Scope: Handling all the customers Home Delivery orders \& complaints, and responsible to increase the Call Center sales by using the outbound calls \& upselling Functional Responsibilities: \- Answer incoming calls and assist customers in their specific orders \- Provide a high level of personalized customer service. \- Provide customers with product and service information. \- Up sell products, inviting customers through the phone call to try any new product. \- Offering the promotions if available to all customers \- Sell product and place customer orders in computer system. \- Solving the billing issues. Leadership Responsibilities: \- Outbound calls to increase sales \& to activate the inactive accounts \- Arrange the sending of the order with any special request for the products such as cold drinks or black bags. \- Following up the delivery cycle until the order delivers to the customer. \- Transfer customer calls to appropriate staff. \- Complete call logs and reports. \# of Hires Needed 1 Hiring Manager Galal Ahmed Rotan, Mohamed Job Requirements Education, Certifications and Licenses: \- Bachelor degree in Business Knowledge and Experience: \- Minimum 2 years of experience in the customer service field Skills and Abilities: \- Language skills \- Computer skills \- Negotiation skills \- Ability to handle customer's complaints Personal Qualities: (Jobholder's profile) \- Flexibility to work on vacations \- Doesn't mind to work at the night shift \- Doesn't mind to promote and sell alcoholic products
6F44+4W4، محور العبور، Obour, Al-Qalyubia Governorate 6360141, Egypt
Negotiable Salary
Business Development Specialist I637017557063711216
Indeed
Business Development Specialist I
**About the Role** The team supports local markets with Uber supply, proactively contacting new drivers within the region to help them with the signup process and onboarding so that they can begin earning with Uber. Once drivers are proficient with driving on the Uber platform, the team engages with them on a regular basis to ensure that they're making the most of the flexible driving opportunity. The team aims to improve driver earnings per hour, supply hours, feel a connection with Uber, and ultimately, choose to remain driving with Uber. In the program, CommOps and Ops collaborate closely to understand and tackle driver partners' most important priorities through specialised and dedicated Perspective account managers. **What You Will Do:*** Develop and manage Driver relationships through outbound trigger\-based calling * Take ownership of managing multiple driver accounts * Provide customised coaching and recommendations to your driver partners * Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc. * Act as a voice of the customer capturing insights at every opportunity **Basic Qualifications*** Fluent in Arabic * Strong competency in English * Sales and account management experience in a contact centre environment. * You have at least 6 month experience in sales and retention. **Preferred Qualifications*** Sales and account management experience in a contact centre environment.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Genesys Developer637017557338891217
Indeed
Genesys Developer
**Requirements and responsibilities** **Job Summary** We are seeking an experienced Senior Genesys Engineer to support the deployment, optimization, and ongoing operation of contact center technology solutions. The ideal candidate will play a key role in the installation, configuration, maintenance, and support of Genesys platforms, ensuring high performance and reliability across environments. #### **Duties** * Install, configure, and integrate Genesys contact center technology components. * Provide ongoing maintenance, technical support, and on\-call troubleshooting services. * Investigate and resolve voice quality issues and data loss across network infrastructure. * Deliver responsive support for critical incidents and execute customer\-requested changes. * Generate and customize reports based on specific operational and business needs. * Configure Genesys reports to align with customer objectives. * Participate in requirements\-gathering sessions and convert business needs into technical specifications. * Assist in creating technical documentation including Statements of Work (SoW), Design Documents, and As\-Built documentation. * Open and manage support tickets with Genesys, ensuring clear documentation and issue tracking. #### **Technical Requirements** * 5\+ years of experience as a Genesys Engineer, preferably with Genesys Cloud and Pure Connect platforms. * Strong understanding of contact center infrastructure, voice technologies, and network fundamentals. * Experience using troubleshooting tools for diagnosing voice/data network issues. * Proficiency in customizing reports and creating technical documentation. * Experience in translating customer requirements into detailed technical specifications. * Familiarity with managing technical escalations and support tickets with vendors. * Bachelor’s degree in Computer Science, Information Technology, or a related field. **Preferred:** * Genesys Cloud Certified Professional. * Networking or voice certifications (e.g., CCNA, CCNP Voice). * Working knowledge of cloud environments such as AWS or Azure. #### **Non\-Technical Requirements** * Strong problem\-solving skills with a customer\-focused approach. * Excellent written and verbal communication skills. * Proven ability to collaborate with cross\-functional teams and external stakeholders. * Detail\-oriented and capable of producing accurate, high\-quality documentation.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Senior Partnerships Associate637017555281951218
Indeed
Senior Partnerships Associate
Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone. We are seeking a highly skilled Senior Partnership Associate to drive the identification, development, and management of strategic partnerships in Egypt. The ideal candidate will be a proactive relationship\-builder with strong negotiation skills, financial acumen, and a proven track record of monitoring and evaluating partnership performance to deliver tangible business value. As the Senior Partnership Associate, you will do the following: * Identify and evaluate potential partners aligned with the organization’s strategic objectives. * Develop and implement partnership strategies and plans that drive growth, innovation, and long\-term value. * Build and maintain high\-level relationships with key stakeholders. * Lead negotiations, applying advanced tactics to secure favorable, compliant, and mutually beneficial terms. * Manage and resolve conflicts during partnership discussions. * Define performance metrics and KPIs, regularly assess outcomes, and implement improvements. * Develop and manage partnership budgets, analyze financial data, forecast impacts, and ensure accurate reporting and compliance. **Requirements** * 3\+ years of experience in strategic partnerships, business development, or related roles. * Bachelor’s degree in Business Administration, Finance, or a related field (Master’s preferred). * Strong negotiation, relationship\-building, and stakeholder management skills. * Solid understanding of financial analysis and budgeting principles. * Demonstrated ability to monitor and evaluate partnership performance effectively. * Excellent communication and presentation skills. **Benefits** At Reliance Health, we prioritize our people and their well\-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy: * **Remote\-First Environment** Work from anywhere while staying connected to a vibrant, collaborative team. * **Competitive Salary and Benefits** We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded. * **Premium Health Insurance** Comprehensive health coverage for you and your family, because your well\-being comes first. * **Unlimited Leave** Take the time you need when you need it—no limits, no questions. * **Meaningful Impact** Play a key role in transforming customer experiences and shaping healthcare innovation. * **Collaborative Work Culture** Join a supportive, inclusive, and team\-focused environment that celebrates diversity. * **Growth Opportunities** Access tools, mentorship, and resources to elevate your skills and career. * **Learning \& Development Allowance** We provide an allowance to support your ongoing professional growth and skill enhancement. **This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.**
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
TechOps & Support Engineer637017555352351219
Indeed
TechOps & Support Engineer
Sumerge’s Technical Support team sets new standards of customer experience. Through immense support and instant problem solving, our support engineers fulfill our customers’ desires by exploring new technology areas, products, and multi\-technology solutions. The Support team takes our deep technical expertise and tailor proficient solutions according to the clients’ needs and goals allowing them to grow and solve their biggest business challenges by getting the most out of our offerings. Ultimately, you will be a person our clients trust. They will rely on you to provide timely and accurate solutions to their technical problems. ### **Responsibilities** * Monitors, administrates and troubleshoots systems and business applications. * Performs the roll\-out and deployment of new system features and updates. * Communicate with users through a series of actions to help resolve issues or how to effectively use the system. * Diagnose and troubleshoot technical issues through analyzing logs, applications, networks, operating systems...etc. * Providing remote and face\-to\-face technical support to system users. * Escalate technical issues to L3 technical support and follows up on their resolution and deployment. * Providing an effective interface between users and L3 technical support, supplying all necessary diagnostic information according to procedures till issues are resolved. * Maintaining accurate records of all issues with resolution and contact details. * Applies software security and upgrades to operating systems and applications. * Performs regular backups and disaster precautions. * Make continual improvements to procedures and documentation. * Automate repetitive tasks via scripting **Requirements** * Bachelor’s degree in Computer Science or equivalent education in a related discipline. * 2\-5 years of relevant experience
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Senior Associate - Talent Acquisition637017555427871220
Indeed
Senior Associate - Talent Acquisition
**INSPIRE \| EXHILARATE \| DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750\+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start\-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future\-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. **What you'll be doing** Our Talent Acquisition Senior Associate is responsible for working closely with the assigned business area to fill vacant roles with the right candidates in a timely manner. You will also be responsible for ensuring applicants have a great experience throughout the process by regularly keeping in touch, following up and providing feedback. Organizational: Follow all relevant Talent Acquisition policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Operational: Implement activities under close supervision Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner Address assigned business areas’ recruitment needs in a timely manner Meet with and advise hiring managers on best practices in recruitment and selection process Adhere to the recruiting and interviewing plan for each open position Review applicants’ CVs to evaluate if they meet the position requirements Pro\-actively source / headhunt for open and potential future positions Use relevant selection tools to assess candidates (including CBI, assessment centers, psychometric evaluations and all other applicable tests) Develop, proactively, a pool of qualified candidates for immediate replacements Upkeep relevant records on the applicant tracking system Ensure all applicants have a great candidate experience Interview and follow up referrals from management and employees Build networks and communities to source and pipeline candidates Provide support on other HR projects that include talent acquisition as and when required Participate in relevant projects and community activities as and when needed **What you’ll need to succeed** University Degree in HR, Psychology, Business Administration or any other related field 1\-2 years of experience in the same field or a similar field **What we can offer you** With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. **We Invite All Applicants to Apply** It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt
Negotiable Salary
Job Search Execution Assistant637017555502111221
Indeed
Job Search Execution Assistant
**Company Description** Whitecollars company is a global human resource consulting and recruitment agency dedicated to supporting business growth through affordable recruitment solutions and tailored HR services. Our mission is to help companies build organizational resilience by cultivating exceptional teams. With personalized, trusted services, we alleviate time, budget, and resource pressures so you can focus on what matters most, your people and business growth. As part of our continued commitment to addressing every facet of the workforce journey, we proudly introduce ApplyRight, our dedicated career consulting service line. ApplyRight is designed to support job seekers—from fresh graduates to seasoned professionals—by providing expert career guidance, strategic job application support, and the tools needed to secure meaningful employment. This service complements Whitecollars' mission by bridging the gap between talent and opportunity, ensuring success on both sides of the employment spectrum. **Job Description** **Job Scope:** The Job Search Execution Assistant is responsible for implementing and managing the operational aspects of our job application services. This includes creating and maintaining client accounts, submitting job applications, handling recruiter communications through managed inboxes, and organizing all application\-related information with precision. This is a non\-client\-facing role, but your work directly impacts our clients’ success by ensuring consistent, high\-quality job search execution. You'll work closely with the consulting team and use digital tools to keep everything running smoothly, efficiently, and at scale. **Key Responsibilities:** * Use ApplyRight’s AI\-powered tool to identify relevant job opportunities for each client based on their background and preferences. * Apply to high\-quality job listings on behalf of clients while meeting daily/weekly volume and quality benchmarks. * Set up and maintain client profiles on platforms such as LinkedIn, Indeed, and relevant industry\-specific job boards. * Create and manage dedicated professional email accounts to handle all job\-related communication on behalf of clients. * Conduct reverse recruitment by identifying and contacting hiring managers or recruiters at relevant companies. * Send personalized outreach messages to recommend candidates and initiate direct engagement. * Track all job applications, communications, and responses using tools like ClickUp, Google Sheets, or similar platforms. * Monitor email and job platform responses and follow up accordingly to maintain engagement. * Identify and flag trends or recurring challenges in job search performance for further optimization. * Maintain high standards of accuracy, professionalism, and confidentiality across all communication and data handling. **Qualifications*** 1–2 years of experience in recruitment, HR support, virtual assistance, or job search administration. * Strong written English skills, with excellent grammar, clarity, and tone in written correspondence. * Familiarity with job platforms such as LinkedIn, Indeed, and specialized job boards. * Proficiency in using Google Workspace (Docs, Sheets, Gmail), and digital systems. * Highly organized and able to manage multiple job searches and tasks simultaneously. * Ability to follow structured processes while also being proactive in spotting improvements. * Comfortable working independently in a fully remote setup. **Soft Skills:** * High attention to detail and accuracy. * Proactive and self\-directed mindset. * Reliable and deadline\-oriented. * Trustworthy and discreet with sensitive data. * Collaborative and responsive in a remote team environment. * Flexible and adaptable to evolving workflows and tools.
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Partnerships Associate637017555211531222
Indeed
Partnerships Associate
Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone. We are looking for a **Partnership Associate** to help find, grow, and manage partnerships in Egypt. The right candidate will be someone who enjoys building good relationships, communicates well, pays attention to details, and can support the team in making sure partnerships deliver real value to the business. As the Partnership Associate, you will do the following: * Build and maintain strong relationships with partners and stakeholders. * Communicate effectively to understand partner needs and expectations. * Resolve conflicts and address concerns promptly. * Monitor and evaluate partnership performance to ensure mutual benefits. * Conduct market research to identify potential partners and opportunities. * Analyze market trends and competitor activities. * Evaluate partnership opportunities based on strategic fit and potential impact. * Prepare detailed reports and presentations on research findings. * Draft partnership agreements to ensure compliance with legal and company standards. * Negotiate terms and conditions with partners. * Manage contract renewals and amendments. * Ensure proper documentation and record\-keeping of all partnership agreements. * Plan partnership projects and coordinate with internal teams to ensure alignment with company goals. * Monitor project progress, address issues, and report outcomes with actionable recommendations. **Requirements** * 1–3 years of experience in partnerships, business development, or related roles. * Bachelor’s degree in Business Administration, Finance, or a related field. * Strong interpersonal and relationship management skills. * Basic understanding of market research, financial principles, and contract management. * Demonstrated ability to monitor and evaluate partnership activities. * Effective communication and presentation skills. * Familiarity with project management principles. **Benefits** At Reliance Health, we prioritize our people and their well\-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy: * **Remote\-First Environment** Work from anywhere while staying connected to a vibrant, collaborative team. * **Competitive Salary and Benefits** We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded. * **Premium Health Insurance** Comprehensive health coverage for you and your family, because your well\-being comes first. * **Unlimited Leave** Take the time you need when you need it—no limits, no questions. * **Meaningful Impact** Play a key role in transforming customer experiences and shaping healthcare innovation. * **Collaborative Work Culture** Join a supportive, inclusive, and team\-focused environment that celebrates diversity. * **Growth Opportunities** Access tools, mentorship, and resources to elevate your skills and career. * **Learning \& Development Allowance** We provide an allowance to support your ongoing professional growth and skill enhancement. **This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.**
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
Negotiable Salary
Customer Service Associate637017554022411223
Indeed
Customer Service Associate
We are looking for a virtual assistant who is energetic, interested in marketing and people person. You can work from home or anywhere else with high speed internet access. The tasks include * Make cold calls to generate leads from a provided spreadsheet. Taking notes, following up with them, helping them resolving their problems, setting up appointments. * Conduct online research to find address and contact details for a given list of contact information. Excellent English speaking and listening skills are must. Driving for results, consistent, eager to learn and patience are preferred characteristics for the job. Preferred skills: United States Real Estate company lead generation experience, cold calling experience, land acquisition and social media experience are preferred, but not required. The work hours will be during 10am to 6pm US Eastern Time. Interested candidate is strongly recommended to submit a self\-introduction video of no less than one minute to eacomllc@gmail.com Fresh graduates are encouraged to apply. Job Type: Part\-time Pay: US Dollar $5 per hour Expected hours: 20 per week Language: * Excellent English (Required) Job Type: Part\-time Pay: E£250\.00 per hour Expected hours: 20 – 25 per week Expected Start Date: 23/06/2025
149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt
EGP 5-250/week
Sales Specialist637017554095371224
Indeed
Sales Specialist
**READ THIS CAREFULLY \- APPLY THROUGH THE FORM BELOW** **Job Offer** Dial Expert is seeking highly motivated and results\-driven Debt Settlement Sales Specialists to join our growing team. This role offers the opportunity to work remotely and earn a competitive income while helping clients achieve financial freedom through effective debt settlement solutions. **Job Summary** As a Debt Settlement Sales Agent, you will engage in both outbound and inbound calls to convert leads into satisfied customers. The role primarily involves helping clients by offering debt settlement services, which means negotiating with creditors on behalf of clients to reduce the total amount they owe. You will be guiding customers through the debt relief process, presenting tailored solutions, and closing deals over the phone. While cold calling is initially part of the role, the focus will shift to inbound leads, where clients are already interested in exploring financial solutions. **Location** \- Work from home (Remote\-based only). **Schedule** \- Full\-time: Monday to Friday, 6 PM to 3 AM (4\.30/5/7/8 PM shifts available too) \- Part\-time: Monday to Friday, 6 hours/day (Fix the start hour every day) \- Break: 1\-hour break included for FT \& 45 minutes for PT. **Payment Structure and perks** \- Salary for F.T: 18,000 EGP per month (Subject to increase based on exceeding target) \- Salary for P.T: 11,000 EGP per month \- Commissions: $20 per deal closed. Minimum of 5 sales/week. (Average agents do 2\-3 sales/day) \- Bonuses: Daily \& weekly bonuses and competitions are available. \- Spiffs and Bonuses: Weekly and monthly rewards for top agents and highest performers. \- Salary Growth: Increases based on performance and qualifications. \- Paid annual and sick leaves. **Responsibilities** \- Engage in outbound cold calls to generate leads in the initial period and convert them into potential customers. \- Focus on converting inbound leads into satisfied customers by guiding them through debt settlement options. \- Build rapport with customers and understand their financial needs and situations. \- Present debt settlement and consolidation solutions, negotiating favorable terms. \- Effectively rebut objections, overcome customer hesitations, and close deals. \- Manage the entire sales cycle—from initial contact to closing the deal and signing contracts over the phone. **Qualifications** \- Strong Sales Experience: Proven track record in sales, customer retention, closing deals, lead management, debt consolidation/settlement, or acquisition management is a must. \- Experience in cold calling is a plus. \- Fluency in English: Must have a near\-native level with no accent. \- Excellent negotiation skills and the ability to rebut objections effectively. \- Ability to build rapport quickly and engage customers over the phone. \- Tech Requirements: Must have a reliable PC, internet with LAN cable, and headset. Ready to apply? Apply through this form only, and we will contact you: https://apply.dialexpert.com/ Job Types: Full\-time, Part\-time, Permanent, Temporary, Contract, New grad Contract length: 12 months Pay: E£30,000\.00 \- E£150,000\.00 per month Expected hours: 30 – 45 per week Experience: * Sales: 1 year (Preferred) * Cold Calling: 1 year (Preferred) Language: * English (Required) Expected Start Date: 23/08/2025
6X84+33W, Nady Somoha Al Ryadi, عزبة سعد، Sidi Gaber, Alexandria Governorate 5432080, Egypt
EGP 30,000-150,000/year
Customer Care Advisor - English Speakers VOIS637017554289951225
Indeed
Customer Care Advisor - English Speakers VOIS
**Role Purpose:** ----------------- The Customer Care Advisor for English Speakers is responsible for providing exceptional customer service to English\-speaking customers. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem\-solving skills. **Responsibilities:** * Respond to customer inquiries promptly and effectively. * Maintain a high level of customer satisfaction in every interaction. * Work collaboratively with team members to resolve customer issues. * Adhere to company policies and procedures. #### **Qualifications:** * **Language Skills:** Fluency in English, both written and spoken. * **Experience:** Previous experience in customer service or a related field is preferred. * **Communication Skills:** Excellent verbal and written communication skills. * **Problem\-Solving:** Strong problem\-solving abilities and attention to detail. * **Interpersonal Skills:** Ability to work well in a team and handle stressful situations with a positive attitude. #### **What We Offer:** * **Global Exposure:** An engaging, motivating, and inclusive workplace with global exposure. * **Rotational Shifts:** Rotational shifts and weekends. * **Benefits:** Various benefits including life insurance, medical, and many other job perks. * **Public Holidays:** The choice between a day off or double pay if you work on a public holiday. * **Remote Work Option:** The option to work three days per week from home. * **Connectivity and Internet Allowance:** The company will provide connectivity and internet allowance to support remote work. * **Training:** On\-the\-job training will be provided to familiarize the advisor with the company's products, services, and customer service protocols. #### **Must\-Have Requirements:** * **C1 Fluent English Speaker:** Proficiency in English, both written and spoken, at a C1 level. * **Education:** Graduate or drop out with no academic commitment to the university. \#VOIS \#WeMoveTheWorld \#MoveWithUs
2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt
Negotiable Salary
Call Centre Supervisor637017554362911226
Indeed
Call Centre Supervisor
#### **Experience Needed:** * 4 to 7 years. **About the Job** ----------------- ### **Main Duties:** * Provides product/service information by answering questions; offering assistance. * Maintains call center database by entering and verifying information; updating contact log. * Improves quality results by recommending changes. * Keeps equipment operational by following established procedures; reporting malfunctions. * Updates job knowledge by participating in educational opportunities. #### **Job Requirements:** * Not less than 4 years experience. * 1 year experience in the middle management. * Tourism \& Flight experience is a must. * Previous call centre experience. * Amadeus \& Online hotel reservation systems user. * Fluent in English. * Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi\-tasking. send us your CV in **PDF** or **DOC** with a job title on email's subject at: *recruitment@ameelytravel.com*or: *careers@ameelytravel.com* **Note:** (any CV without job title will be neglected)
Egypt
Negotiable Salary
Beauty Consultant - Yves Rocher - Mall of Egypt637017554699551227
Indeed
Beauty Consultant - Yves Rocher - Mall of Egypt
**INSPIRE \| EXHILARATE \| DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750\+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start\-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future\-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. **What you'll be doing** Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming. * Build and maintain guest experience standards in order to build strong loyalty * Address customers' queries about products, prices, availability, product uses, and services * Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations * Advise customers on product ranges best suited to their needs * Demonstrate usage and benefits of various brands and products * Generate sales, while achieving line and sales targets, using make up knowledge * Sell\-out target tracking at store level * Generate daily sales reports * Participate in achieving incentives * Track post\-launch sales at store level * Ensure merchandising levels in the store are met as per the brand guidelines * Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times * Report stock shortages using the stock order form * Ensure stock receipt as per set procedures **What you'll need to** **succeed** * Minimum 2 years’ experience in the beauty industry **What we can offer you** With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. **We Invite All Applicants to Apply** It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt
Negotiable Salary
Sales Promoter - Max Factor & Rimmel637017554773771228
Indeed
Sales Promoter - Max Factor & Rimmel
**INSPIRE \| EXHILARATE \| DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750\+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start\-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future\-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. **What you'll be doing** Our Sales Promoter is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Sales Promoter is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming. * Build and maintain guest experience standards in order to build strong loyalty * Address customers' queries about products, prices, availability, product uses, and services * Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations * Advise customers on product ranges best suited to their needs * Demonstrate usage and benefits of various brands and products * Generate sales, while achieving line and sales targets, using make up knowledge * Sell\-out target tracking at store level * Generate daily sales reports * Participate in achieving incentives * Track post\-launch sales at store level * Ensure merchandising levels in the store are met as per the brand guidelines * Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times * Report stock shortages using the stock order form * Ensure stock receipt as per set procedures **What you'll need to** **succeed** * Minimum 2 years’ experience in the beauty industry **What we can offer you** With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. **We Invite All Applicants to Apply** It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt
Negotiable Salary
Beauty Consultant - Faces - Egypt637017554853151229
Indeed
Beauty Consultant - Faces - Egypt
**INSPIRE \| EXHILARATE \| DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750\+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work. To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start\-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future\-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. **What you'll be doing** Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming. * Build and maintain guest experience standards in order to build strong loyalty * Address customers' queries about products, prices, availability, product uses, and services * Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations * Advise customers on product ranges best suited to their needs * Demonstrate usage and benefits of various brands and products * Generate sales, while achieving line and sales targets, using make up knowledge * Sell\-out target tracking at store level * Generate daily sales reports * Participate in achieving incentives * Track post\-launch sales at store level * Ensure merchandising levels in the store are met as per the brand guidelines * Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times * Report stock shortages using the stock order form * Ensure stock receipt as per set procedures **What you'll need to** **succeed** * Minimum 2 years’ experience in the beauty industry **What we can offer you** With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. **We Invite All Applicants to Apply** It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity. We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
35 Al Sad Al Aali, At Taseah, Nasr City, Cairo Governorate 4442571, Egypt
Negotiable Salary
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