QuickfirmX is hiring German\-speaking Customer Service Agents for a global client based in New Cairo. You will handle inbound calls only, supporting international customers in a professional and structured environment. Job Role * Handle inbound customer calls in German * Assist with inquiries related to services, accounts, or bookings * Follow internal processes and service quality standards * Communicate clearly and professionally in German, with some English use when needed **Responsibilities** * Deliver a high level of customer satisfaction * Accurately log and update all call information * Attend training sessions and meet KPIs * Collaborate with team leads and internal support teams Requirements **·** German language level: Minimum B2 **·** English language level: Minimum B1 **·** Must be able to work on\-site in New Cairo **·** Graduates of any age are welcome to apply **·** Dropouts must be aged 27 or above Shifts * Males: Rotational shifts 24/7 * Females: Rotational shifts up to 2:00 AM Benefits * Salary: Up to 33,000 EGP NET/month * Transportation provided * Full medical and social insurance * Paid training included * Career development in a global work environment * Two days off per week **Interview Process** * **Pre\-Assessment** – Online via **QuickfirmX** * **Final Interview** – Conducted **onsite or online**, based on the company’s internal requirements and request **Apply Now** Speak German? Looking for a well\-paid, stable career opportunity in New Cairo? Apply today through **QuickfirmX** and start your journey with a global leader. Job Type: Full\-time Pay: Up to E£33,000\.00 per month Ability to commute/relocate: * New Cairo: Reliably commute or planning to relocate before starting work (Required) Application Question(s): * What is your email address? (Required for interview updates) Language: * German (Required)