#### **Experience Needed:** * 4 to 7 years. **About the Job** ----------------- ### **Main Duties:** * Provides product/service information by answering questions; offering assistance. * Maintains call center database by entering and verifying information; updating contact log. * Improves quality results by recommending changes. * Keeps equipment operational by following established procedures; reporting malfunctions. * Updates job knowledge by participating in educational opportunities. #### **Job Requirements:** * Not less than 4 years experience. * 1 year experience in the middle management. * Tourism \& Flight experience is a must. * Previous call centre experience. * Amadeus \& Online hotel reservation systems user. * Fluent in English. * Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi\-tasking. send us your CV in **PDF** or **DOC** with a job title on email's subject at: *recruitment@ameelytravel.com*or: *careers@ameelytravel.com* **Note:** (any CV without job title will be neglected)