**The Role** We are seeking a full\-time Operations Manager focusing on the management of the property’s operational aspects within the Property and Facilities Management department. The ideal candidate wu for a conscientious and driven Operations Manager to join our thriving Property Management team. The successful candidate will have a proven track record in managing the operations of a property. Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer. **Key Responsibilities** * Coordinate and manage all activities of the operational subcontractors (security, cleaning, fire, pest control, landscaping, and others) * Cooperate with other departments (e.g. financial, marketing, technical) * Liaise with tenants, to manage their ongoing operational and technical requests. * Manage the operational part of service charge budget and prepare recommendations for improvement. * Provide operational data, analysis as required to by Department Head * Manage proper handovers of the Units and any systems from or to Tenants and other users, and contractors. * Manage all ongoing operational issues to ensure smooth and continuous operations of the property. * Controlling \& ensuring tenants compliance with provisions of their leases e.g User, Building regulation, repair \& maintenance, health \& safety. * Management of tenant’s operational “complaints”. * Manage and ensure fulfilment of third\-party contractor’s contractual obligations to ensure smooth operation, repairs etc. * Control of working practices of contractors in the property * Manage units' debts, penalties and sales reports escalation. * Managing the tendering or re\-tendering of any operational service required at the property. **Skills, Knowledge and Experience** * Experience: at least 4\-5 years in FM or Operational management * Strong operational and facilities management skills * Conflict resolution and tenant relationship management * Attention to detail and ability to multitask in a high\-pressure environment