




Staff4Me is seeking a skilled and dedicated Bilingual Wifi Support Engineer to join our team. As a Bilingual Wifi Support Engineer fluent in Arabic and English, you will be responsible for providing exceptional technical support and troubleshooting assistance for wifi\-related issues. You will work closely with clients to ensure they receive reliable and efficient wifi solutions while supporting our diverse user base. **Responsibilities:** * Provide technical support and troubleshoot wifi network issues for clients in both Arabic and English. * Ensure optimal performance and reliability of wifi networks. * Configure and manage wifi access points, controllers, and related network equipment. * Conduct site surveys to assess wifi coverage and identify potential issues. * Analyze and resolve network connectivity and performance problems. * Collaborate with network engineers and other team members to integrate wifi networks with existing infrastructure. * Stay informed about the latest wifi technologies and solutions. * Maintain documentation of network configurations, changes, and incidents. * Provide training and technical assistance to clients and team members. * Monitor and report on network performance regularly. **Requirements:** * 3\-5 years of experience as a Wifi Support Engineer or in a similar role. * Fluency in both Arabic and English is essential. * Strong knowledge of wifi technologies, protocols, and standards. * Prior experience in configuring and managing wifi access points, controllers, and related equipment. * Understanding of network security principles and best practices. * Proficient in conducting site surveys and performing troubleshooting in both languages. * Strong analytical and problem\-solving abilities. * Excellent communication and interpersonal skills. * Ability to work in a collaborative team environment. * Relevant certifications such as CWNP, CCNA Wireless, or similar are preferred. * Bachelor's degree in Computer Science, Network Engineering, or a related field.


