65 Programming & Production in EG lowest at $2080.0+

Call Center Representative | Remote64312663296770120

**Join \#PrimetelTeam** and be part of a growing organization where you will have the opportunity to make a real impact. **Location:** This is a full\-time remote/work\-from\-home position suitable for candidates in Cyprus or within the GMT\+2 time zone. **Start Your Professional Career with Our Customer Service Team:** Our Customer Service Team is the voice and face of our company. We are a large team spread across Cyprus, providing a friendly and dynamic environment to start your career. **What will you be doing?** The Call Centre Representative role can be challenging and here's what you will be doing: * Act as an interface between the customers and the company by providing exceptional customer service and handling customers’ queries and complaints in a professional, courteous and timely manner. * Handle, support and guide customers from start to end by providing a tailored experience. Carry out any other reasonable ad hoc duties in order to support the Customer Service department. * Promote and sell the Company’s products and services by phone * Generate/follow up on sales opportunities to reach sales targets **Before clicking that "apply" button:** Take a moment to read through the details below. If you find yourself thinking, "**This is me!**" then go ahead and submit your application. We are looking for people who enjoy helping customers! We will provide you with comprehensive training on various topics, but we won't train you on how to be polite!* Have previous experience working in customer service, either in retail or hospitality. * Previous sales experience in retail: being excited to work in a commission\-based environment is a plus. * Have an interest in technology, mobile phones, and the internet, and who are excited to start their career in a telecommunications company. * Are flexible to work in shifts, including evenings and Saturdays on a rotation basis, within Call Centre's opening hours. Rest assured, the scheduled weekly hours are 40, and you will receive your schedule in advance. * Are fluent in both Greek and English languages. **What we offer:** Sales commission with unlimited earning potential Reward scheme for customer excellence 13th\-month salary Provident fund Free home internet service Free mobile service (unlimited data, voice and SMS) Paid time off for vacations * ️ A day off on your birthday Paid sick leave \- we hope you won't need it Employee perks and discounts Continuous learning opportunities (you'll never stop learning new things!) Equal opportunities for career advancement within the company **About \#Primetel:** We are a leading telecommunications provider in Cyprus, offering a comprehensive range of communication solutions to personal, business, and wholesale customers. **\#PrimetelTeam:** Our team consists of more than 300 employees, working together not only to meet but exceed the expectations of over 200,000 subscribers who trust us for their mobile, internet, television services, and more. At Primetel, we learn and grow together at the speed of technology. We are committed to delivering an exceptional customer experience at all levels, no matter what position we work in. Our passion and devotion in what we do are the most important ingredients for our success.

Ismailia, Ismailia Governorate, Egypt

Negotiable Salary

AI-driven Sales & Go-To-Market Specialist64312663313537121

Indeed

AI-driven Sales & Go-To-Market Specialist

### **Description** *"For every person joining us for any position, there is a path and an opportunity to reach an executive role and become a company partner."* – **Antons Sapriko, Company Founder** **Here is a video story of a colleague who joined the Growth team:** **Kristaps Gailitis, from Sales Specialist to Chief Marketing Officer, Latvia** ### **How to become an AI\-driven Sales \& Go\-To\-Market Specialist on the scandiweb eCommerce expert team?** We're launching multiple new products — some internal, some for global clients. Each one needs the same thing fast: a sales pipeline. That’s where you come in. While this is not a traditional sales role, we are looking for individuals who thrive in building AI\-driven outreach machines from the ground up \- across LinkedIn, email, voice bots, messengers, and beyond. You’ll be working closely with founders and product teams, creating go\-to\-market systems that deliver results fast. A strong sales pipeline is needed for each new product, and that’s where your impact begins. We are seeking candidates fluent in the modern GTM stack \- Clay, Instantly, Lemlist, OctaveHQ, Phantombuster, and more. If you’re obsessed with growth, automation, and scalable outreach and are ready to deliver measurable outcomes from day one, this role is for you. We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skills and knowledge. **What do we expect from an AI\-driven Sales \& Go\-To\-Market Specialist?*** Experience in B2B sales, growth, or GTM (startup experience is a plus); * Mastery of AI automation tools: ChatGPT, Clay, Instantly, Lemlist, OctaveHQ, Phantombuster; * Hands\-on mindset – you build, launch, and iterate fast; * Strong written and spoken English for message crafting and communication. scandiweb is an international enterprise and uses English as its core language for clients and colleagues; * Hunger for results – measured by leads and meetings; * Curiosity to test new channels and unconventional tech. ### **What are the responsibilities of an AI\-driven Sales \& Go\-To\-Market Specialist?** * Generate outbound pipeline through AI\-personalized campaigns; * Launch multi\-channel outreach via LinkedIn, email, voice, and messengers; * Rapidly validate messaging and ICPs with automation; * Build internal systems and GPT agents to scale outreach; * Run A/B tests on messages, sequences, and channels; * Leverage data to adapt campaigns and report learnings weekly; * Collaborate with the C\-level team to align GTM with product value. At scandiweb, we are committed to developing well\-rounded professionals. You’ll have the chance to grow beyond your initial role by gaining cross\-disciplinary expertise to stay on top of industry trends and excel in the future as an eCommerce expert. **Further career growth for an AI\-driven Sales \& Go\-To\-Market Specialist** You will get support in career counseling from our HR department, as each career path is unique, taking into account your personal strengths and ambitions. Further professional growth and development can lead you to start by owning GTM for a single product, then grow into Lead GTM Engineer, managing a portfolio of product launches. From there, you can become a co\-founder for internal product startups and ultimately advance to Head of Sales Engineering, leading GTM systems company\-wide.### **What is the compensation package for an AI\-driven Sales \& Go\-To\-Market Specialist?** * Competitive starting salary relative to the market; * Valuable eCommerce experience at the industry leader scandiweb; * Substantial monetary bonuses based on successful lead conversion; * Support for hardware upgrades; * Core health insurance coverage and sports bonuses; * A diverse multinational team of experts to learn from; * Company\-covered training and certification; * Legendary online and onsite events to celebrate our success together. **Next steps*** Apply and fill in the application form; * Receive the test task and complete it. **Here is what colleagues from the Growth team want to share with you:** *"I was looking for a place to learn and grow professionally when I joined scandiweb. I have discovered so much more than that because of the help and direction of my colleagues and managers. I have had an opportunity to start my journey with work on actual clients, acquire new abilities, and take my vocation to a higher level. I have felt supported and empowered to bring my best ideas to the table and collaborate with my coworkers to make them a reality since day one.* *scandiweb is committed to supporting our personal and professional development by providing opportunities for mentorship, team\-building activities, and training. Being a part of such a dynamic and inclusive team makes me proud.* *As a Senior PPC Strategist, I now enjoy working with Scouting America, Sportland, Magellan Motorcycle Tours, and other clients to establish a strong online presence and increase revenue."***Violetta Danilkovich, Senior PPC Strategist, Poland. Joined the company on 12/13/2021\.** *“My career at scandiweb began in March 2023, transitioning from a medical engineer to a web developer. scandiweb offered a wonderful opportunity and the guidance needed to enhance my developer skills.* *After onboarding, I eagerly took on a web analytics project, which sparked my interest in analytics and led me to join the growth team. The support and encouragement from my colleagues have been invaluable, helping me grow both technically and personally.* *I have learned the true essence of teamwork and developed skills in time management, project management, and strategic thinking. I am extremely grateful for their support throughout my journey!”***Meyar Mancy. Web Analytics Specialist from Egypt. Joined the company 20/3/2023** *“I also joined the company by successfully completing the SEO Bootcamp. My experience at the beginning can be summed up with the phrase 'Learn by doing.' What I appreciated and found most valuable was that, in addition to the theoretical lessons, we worked on small projects every day to put into practice what we had learned in the morning.* *As per my working experience, thanks to the dynamic and international environment and the company's attitude to improve and try new approaches, I have gained amazing experience and faced different scenarios that I don’t think would have been possible in other environments in just 2 years.”***Chiara Ciurlanti. Tech SEO Specialist from Italy. Joined the company on 9/12/2022\.**### **About scandiweb** scandiweb is the leading digital experience partner for ambitious eCommerce brands. With over 20 years of expertise, we deliver enterprise\-level solutions powered by AI, technological innovation, and the best talents globally. Our portfolio includes industry giants like Samsung, Läderach, Jaguar, BMW, Walmart, and Puma. Yet, our solutions go beyond platforms — we craft future\-proof, high\-performance digital ecosystems tailored to each client’s vision. With a focus on quality and innovation, we tailor our solutions to each brand’s unique goals — ensuring flexibility, scalability, and long\-term success. Backed by an international team of top\-tier professionals, we merge efficiency, strategy, and innovation to push eCommerce forward. At scandiweb, we work hard, innovate relentlessly, and celebrate success with purpose.

6X84+33W, Nady Somoha Al Ryadi, عزبة سعد، Sidi Gaber, Alexandria Governorate 5432080, Egypt

Negotiable Salary

Customer Success Specialist - Italian64312663329795122

Indeed

Customer Success Specialist - Italian

**Customer Service and Support** **Location** Giza, Egypt Job Title: Customer Success Specialist \- Italian Job Description The Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.* Manage high volume of customer contacts and communications through phone and email each day * Use contact search and productivity tools to verify contact information is accurate * Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion * Develop a level of product knowledge to speak intelligently to customers and address specific objections * Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems * Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer" * Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage * Work with teams and management to promote a positive customer experience Location: EGY Cairo B224\-F15, KM28 Cairo Alexandria Desert Road, Language Requirements: Italian Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt

Negotiable Salary

Digital Content Producer64312663183362123

Indeed

Digital Content Producer

Job ID: 102472 - Cairo - Istanbul - Karachi Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place. YOUR IMPACT As a Digital Content Producer, you will play a pivotal role in shaping how McKinsey connects with its audiences—clients, firm members, and alumni—through innovative and impactful digital content. Your work will directly contribute to building awareness of McKinsey’s capabilities, knowledge, and assets, while driving engagement across multiple platforms. You will bring ideas to life by developing and producing engaging short\-form content, including videos, TikTok\-style content, GIFs, and graphics tailored for LinkedIn, Instagram, WhatsApp, TikTok, and emerging platforms. By leveraging the latest AI\-driven tools and technologies, you will enhance creativity and storytelling impact, ensuring that McKinsey’s messaging resonates with diverse audiences and aligns with the firm’s brand voice and objectives. Collaborating with cross\-functional teams, you will plan, execute, and optimize integrated digital campaigns that align with strategic objectives. You will also measure content performance across platforms, providing actionable insights to continuously refine creative strategies. Your ability to stay ahead of digital media trends and platform updates will ensure that McKinsey’s content remains fresh, innovative, and impactful. Through your contributions, you will help protect McKinsey’s reputation, punctuate its expertise, and bring campaigns to life in relevant ways across channels, platforms, and stakeholders. By aligning with clear project briefs and leveraging insights, you will ensure that communications efforts are strategically focused and deliver measurable impact. In this role, you will create clear, structured, and engaging written communications products (e.g., memos, emails, strategic marketing briefs, blogs, talking points/scripts, Q\&A) that rigorously follow conventions of written English. You will also drive development and execution of communications for reports, storytelling (e.g., social posts, case studies), and events (e.g., forums, webinars, roundtables). You will conduct strategic assessments (e.g., competitor insights, event speaker research) to support execution and prioritization of communication campaigns and events and you will be responsible of ensuring consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels in support of relevant brand pivots. By joining our team, you will have the opportunity to push creative boundaries, collaborate with innovative colleagues, and shape the digital presence of a globally recognized brand. Your work will not only elevate McKinsey’s storytelling but also make a meaningful impact on how the firm engages with its audiences worldwide. Please send a portfolio of some of your work along with your application to review. YOUR GROWTH You are someone who thrives in a high\-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well\-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: * Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast\-paced learning experience, owning your journey. * A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. * Global community: With colleagues across 65\+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. * Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well\-being for you and your family. YOUR QUALIFICATIONS AND SKILLS * 5\+ years of professional experience in digital content production, social media, or creative digital marketing. * Proven ability to produce compelling short\-form content (video, GIFs, motion graphics, etc.) for social and digital channels. * Strong storytelling skills with a portfolio that demonstrates creativity and audience engagement. * Hands\-on experience with AI tools for content creation and storytelling enhancement. * Knowledge of social media best practices across LinkedIn, Instagram, TikTok, and emerging platforms. * Experience developing, executing, and measuring integrated campaigns. * Proficiency with creative tools (Adobe Creative Suite, Canva, or equivalent). * Strong organizational skills and ability to manage multiple projects in a fast\-paced environment. Please send a portfolio of some of your work along with your application to review.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Quality Assurance Analyst (Italian/English Bilingual)64312663200001124

Indeed

Quality Assurance Analyst (Italian/English Bilingual)

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long\-term relationships with our brand partners and empowering our people to drive positive change. About the Job We’re changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. As Quality Assurance Analyst (Italian/English Bilingual), You Will… * Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed * Complete Quality Assurance and coaching session reports on a weekly basis * Attend and participate in meetings with supervisors and managers to review monitoring lists * Attend and participate in partner and internal calibration meetings * Research escalated issues and co\-deliver coaching opportunities with Team Leaders and Operation Managers * Report scripting problems or questions from callers to appropriate departments * Distribute partner and company related correspondence to all CSRs/Tier 2 team members * Perform other duties as assigned As Quality Assurance Analyst (Italian/English Bilingual), You Have… * High school diploma or equivalent (required) * Must be fluent in Italian and English, written and oral * 1 year of front\-line contact center experience (preferred) * 1\-2 years of Quality Assurance experience (preferred) * Intermediate knowledge of MS Excel, MS Word and MS Office (required) * Ability to type 30 wpm minimum with accuracy * Strong verbal and written communication skills, including spelling and grammar * Excellent organizational and time management skills * Ability to make fair and consistent judgments and decisions * Ability to multi\-task under high\-pressure situations * Ability to solve problems and offer suggestions in a positive and developmental manner * Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls * Ability to perform basic mathematical functions to ensure scoring accuracy * Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds * Ability to work a variety of shifts including days, afternoons, evenings and holidays

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Business Development / Tele-Sales64312663216897125

Indeed

Business Development / Tele-Sales

We're seeking a **Business Development \- Telesales** professional to join our team. In this role, you'll be the voice of Dale Carnegie Training (DCT), responsible for cultivating strong relationships with our existing clients and proactively hunting for new business opportunities. You'll use your sharp communication skills to understand client needs and position our world\-class training solutions as the answer. If you're a self\-starter who thrives on achieving targets and loves the thrill of the sale, we want to hear from you. **Key Responsibilities** * **Relationship Management:** Nurture and grow strong, lasting relationships with existing clients, ensuring their satisfaction and identifying opportunities for repeat business. * **New Business Development:** Aggressively identify and pursue new business leads through proactive outreach, generating new pipelines, and expanding our customer base. * **Client Consultation:** Engage in consultative selling by actively listening to client challenges and needs, then expertly recommending the most suitable DCT training solutions. * **Negotiation \& Closing:** Masterfully negotiate contract terms, pricing, delivery, and specifications to secure successful deal closures and maximize revenue. * **Sales Administration:** Maintain meticulous and up\-to\-date records of all sales activities, customer interactions, and deals within our CRM system. * **Financial Oversight:** Monitor and follow up on payments and outstanding invoices to ensure timely collection, contributing to healthy cash flow. * **Performance Tracking:** Consistently track and analyze your sales performance, striving to meet and exceed all set targets and quotas. * **Industry Insight:** Develop a deep understanding of clients' businesses and industries to provide personalized, impactful training solutions. **Candidate Profile: What Great Looks Like** The ideal candidate is a **telephonic ninja** who can build rapport over the phone instantly. They're a natural\-born negotiator, with a knack for turning a conversation into a conversion. You're not just a salesperson; you're a strategic thinker who understands the value of long\-term relationships. You're organized, self\-motivated, and have an unwavering commitment to achieving excellence. You have a positive, can\-do attitude and are resilient in the face of rejection. **Key Competencies** * **Exceptional Communication:** The ability to articulate complex ideas clearly and persuasively, both verbally and in writing. * **Active Listening:** The skill to truly hear and understand a client's needs beyond their stated words. * **Sales \& Negotiation Skills:** Proven track record of successfully negotiating and closing sales deals. * **Resilience \& Persistence:** The ability to maintain a positive attitude and remain focused on goals, even after facing setbacks. * **Customer Relationship Management:** Strong ability to build and maintain relationships with a diverse range of clients. * **Time Management \& Organization:** Excellent ability to manage multiple priorities and maintain accurate records in a fast\-paced environment. * **Problem\-Solving:** The capacity to analyze client challenges and propose effective, customized solutions. **Requirements** * A minimum of 2 years of experience in a telesales or business development role. * Demonstrated ability to meet and exceed sales targets. * Proficiency in using CRM software (e.g., Salesforce, HubSpot). * Strong understanding of the sales cycle and consultative selling techniques. * Bachelor's degree in Business, Marketing, or a related field is preferred. **Extra Points That Matter (Differentiators)** * **Experience in the training or professional development industry:** Knowledge of our space is a huge plus. * **A "hunter" mindset:** You don't wait for leads to come to you; you go out and find them. * **Familiarity with Dale Carnegie's principles:** A genuine belief in our mission and methods. * **Bilingual or multilingual skills:** The ability to communicate with clients in multiple languages. **Benefits** * Salary range: 12,000 EGP to 14,000 EGP net plus competitive commission scheme. * Social \& Medical Insurance Job Type: Full\-time Pay: E£12,000\.00 \- E£14,000\.00 per month

X68X+JXJ, Maadi Al Khabiri Al Gharbeyah, Maadi, Cairo Governorate 4211302, Egypt

EGP 12,000-14,000/year

Data Scientist II - QuantumBlack, AI by McKinsey64312663233155126

Indeed

Data Scientist II - QuantumBlack, AI by McKinsey

Job ID: 97584 - Cairo Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place. YOUR IMPACT You will use data creatively to solve business challenges, often uncovering new and transformative opportunities along the way. In this role, you will focus on the development of advanced analytics models to optimize underlying business problems. You will apply state\-of\-the\-art advanced analytics, quantitative tools and modeling techniques to interpret, make inferences and offer recommendations based on insights from the data. You will shape the future of what data\-driven organizations look like, drive processes for extracting and using that data in creative ways and initiating new lines of thinking within an infinite number of clients and situations. You will create valuable, transformative business strategies through the measurement, manipulation, reporting and dissemination of broad sets of data. You will apply and advise on state\-of\-the\-art advanced analytic and quantitative tools and modeling techniques to derive business insights, solve complex business problems and improve decisions. You will review, support and advise on the day\-to\-day analytics requirements of clients’ key operational processes while continually improving the impact of these processes. You will be based in our Cairo office as part of our QuantumBlack, AI by McKinsey team, partnering with consultants, clients, and other colleagues. Our QuantumBlack, AI by McKinsey teams bring the latest analytical techniques plus a deep understanding of industry dynamics and corporate functions to help clients create the most value from data. YOUR GROWTH Driving lasting impact and building long\-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture \- doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have: * Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast\-paced learning experience, owning your journey. * A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. * Global community: With colleagues across 65\+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. * World\-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well\-being for you and your family. YOUR QUALIFICATIONS AND SKILLS * Undergraduate degree in mathematics, statistics, physics, engineering; master's degree is a plus * 3\+ years of professional experience in programming; experience applied to business problems is a plus * Experience in programming (focus on machine learning) in Python; knowledge in SPSS, SAS, Ruby, Hadoop is a plus * Experience in data treatment/data mining: SQL, AWK, Access, Spark, Excel * Demonstrated aptitude for analytics; statistical knowledge is a plus * Proven record of leadership in a work setting and/or through extracurricular activities * Ability to work collaboratively in a team environment and effectively with people at all levels in an organization * Ability to communicate complex ideas effectively, both verbally and in writing, in English required; fluency in local office language(s) is a plus

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

CONSUMER ACTIVATION MANAGER64312663248899127

Indeed

CONSUMER ACTIVATION MANAGER

At JTI we celebrate differences, and everyone truly belongs. **46,000 people from all over the world** are continuously building their unique success story with us. **83% of employees feel happy** working at JTI. To make a difference with us, all you need to do is bring your **human best.** What will your story be? Apply now! **Learn more:** **jti.com** **Consumer Activation Manager** =============================== The Consumer Activation Manager will lead the translation of brand strategies into consumer experience plans and activations, maintaining a cohesive brand image across all touchpoints. **Position:** ------------- As the Consumer Activation Manager, you will: * Act as the brand guardian, ensuring all communications align with the broader brand vision, tone of voice, and visual identity * Develop and maintain a distinctive and engaging consumer brand proposition, ensuring consistency across channels and activations * Develop quality input for the annual consumer activation plan, optimizing the route\-to\-consumer and omnichannel approach (campaigns, events, ambassador platforms, trade/HoReCa programs, etc.) based on consumer insights and competitive dynamics * Lead the creation and execution of marketing campaigns across channels to raise brand awareness, engage and acquire consumers, and support the full consumer funnel * Implement the brand activation plan in close collaboration with internal team members, securing efficient prioritization in line with budget and brand guidelines * Continuously monitor critical metrics and return on investment to reassess prioritisation and ensure maximum efficiency of activations Prepare and manage briefs, coordinate with agencies, and ensure proactive communication with both internal and external collaborators * **Requirements:** ----------------- * Bachelor’s or Master’s degree in Marketing, Business Administration, or related fields * At least 5 years of experience in marketing, trade activation, or consumer brand management, preferably in FMCG * Strong understanding of consumer behavior, trade channels, and omnichannel marketing * Proven experience in leading brand activation programs and managing agencies * Strong leadership skills with experience in people management and team development * Excellent organizational and project management abilities to coordinate multiple initiatives in a fast\-paced environment Proficiency in English is required * **What to Expect:** ------------------- Expect well\-being initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor. Are you ready to join us? Build your success story at JTI. Apply now! Next Steps: After applying, if selected, please anticipate the following within 1\-3 weeks of the job posting closure: Phone screening with Talent Advisor \> Assessment tests \> Interviews \> Offer. Each step is eliminatory and may vary by role type. At JTI, we strive to create a diverse and inclusive work environment. As an equal\-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

Egypt

Negotiable Salary

Direct Sales Representative (Russian Speaking) | Limassol64312663264513128

Indeed

Direct Sales Representative (Russian Speaking) | Limassol

**Join our Direct Sales Team** ------------------------------ Our sales team plays a vital role within our organization. We are seeking a **Russian\-speaking** passionate sales oriented person to join the \#PrimetelTeam, contributing to our continued growth and achievement of our objectives. **Location**: This is a full\-time, remote position. The role also requires representing the company at public events and promotional activities. **What will your job look like?** * Promote the products of the Company to consumers as a primary responsibility, i.e. households, small and medium\-sized businesses, and achieve relevant sales targets * Identify sales opportunities through associates, groups, promotional activities and potential leads * Responsible to achieve daily, monthly and annual sales targets and KPI’s * Perform any administrative tasks/assignments in order to support sales activity * Develop and update knowledge of company’s products \& services * Represent the company in public events and promotional activities, when needed. **All you need is…** * Previous experience in a Sales position * Exceptional customer service skills * Exceptional verbal communication and presentation skills * Must possess a valid driver’s license. * Fluent in English and Russian. **What we offer:** Attractive remuneration package 13th\-month salary Provident fund Free home internet service Free mobile service (unlimited data, voice and SMS) Paid time off for vacations * ️ A day off on your birthday Paid sick leave \- we hope you won't need it Employee perks and discounts Continuous learning opportunities (you'll never stop learning new things!) Equal opportunities for career advancement within the company **About \#Primetel:** We are a leading telecommunications provider in Cyprus, offering a comprehensive range of communication solutions to personal, business, and wholesale customers. **\#PrimetelTeam:** Our team consists of more than 300 employees, working together not only to meet but exceed the expectations of over 200,000 subscribers who trust us for their mobile, internet, television services, and more. At Primetel, we learn and grow together at the speed of technology. We are committed to delivering an exceptional customer experience at all levels, no matter what position we work in. Our passion and devotion in what we do are the most important ingredients for our success.

Ismailia, Ismailia Governorate, Egypt

Negotiable Salary

Communications Specialist64312663280514129

Indeed

Communications Specialist

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long\-term relationships with our brand partners and empowering our people to drive positive change. About the Job Are you a natural storyteller who thrives on connecting people and building community? We’re searching for a driven Communications Specialist to be the voice of IntouchCX for our key regions. You won't just be creating content; you'll be shaping our culture, amplifying our brand, and connecting our global team at the local level. This role is essential for executing our communications strategy, supporting regional teams, and acting as a brand ambassador. The ideal candidate is a skilled content creator with a deep understanding of global audiences and talent for storytelling. As a Communications Specialist, You Will… * Internal Communications: Execute the global internal communications strategy, ensuring messaging is aligned with company goals and resonates with a diverse, international workforce. * Communications \& Content: Execute assigned internal and external communication plans, create and distribute content for different channels, and ensure all messaging is aligned with regional tones and corporate standards. * Regional Storytelling: Collaborate with communications managers and local leaders to identify newsworthy stories and events, propose topics, and develop content that showcases our regional success. * Culture \& Engagement: Support initiatives that build and reinforce a positive company culture, encouraging employee engagement and feedback. * Analytics \& Reporting: Track and analyze the performance of communications channels (e.g., newsletters, and other internal communications platforms), report on key metrics and provide insights to leadership. * Employer Branding and Recruitment Support: Serve as the brand champion, advising campus leaders on communications and supporting recruiting teams with copywriting for job descriptions and advertisements. * Media Relations: Work with the Communications Managers to support local media opportunities and build relationships with key regional press contacts. * Social Media Support: Monitor campus activities and events to identify relevant stories and propose materials that are appropriate to share on our official global social media channels. As a Communications Specialist, You Need… * A degree in Communications, Marketing, Journalism, or a related field. * C1 \- C2 level of English proficiency. Mandatory. * 3\-5 years of experience in internal Communications, PR, Corporate Communications, Content Marketing, or a related role. * Experience managing and creating content for various channels (intranets, newsletters, social media, etc.). * Strong written and verbal communication skills, with a focus on proofreading and storytelling. * A proven ability to analyze data and provide actionable insights. * A collaborative mindset and the ability to build relationships with stakeholders at all levels of the organization in different locations around the world. * Exceptional ability to manage timelines, priorities, and deliverables in a fast\-paced, * dynamic environment. * Highly organized, detail\-oriented, driven and self\-motivated , strong attention to detail * and a commitment to accuracy. * Ability to work independently and in teams. * Experience with Wordpress, Canva, and Mailchimp platforms is a plus.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Indeed

Video Editor

**Video Production Editor**, is responsible for reviewing audio and visual footage and using computer software to organize clips into a cohesive finished project. Their duties include splitting or combining video clips, adding appropriate sounds or graphics and watching the finished product to catch mistakes before submitting it for review. ### **Duties and responsibilities** A Video Editor’s main task is to take the raw footage shot by a film crew and Director and turn it into the final product. Examples of duties a Video Editor may need to perform include: * Assembling raw footage and transferring or uploading to a computer * Analyzing and following a script, screenplay or outline when performing edits * Inputting sound to enhance footage, which may include selecting music and writing voice\-overs * Adding graphics to enhance footage * Digitally splicing film and video and synchronizing them into one rough cut file * Improving and correcting lighting, coloring and faulty footage * Working closely with Directors to present a final product that matches their vision * Making revisions to edits upon request Qualifications: * Creative thinking ability to translate raw footage into a finished product while following a script or storyboard * Reading comprehension and critical thinking skills to fully understand scripts * Organizational skills and information ordering ability to place scenes in logical order * Ability to take direction and follow instructions from the Director * Visualization skills to imagine how a scene will look once necessary edits are complete * Knowledge of video editing, photo editing and production software * Time management skills to complete edits and revisions in accordance with strict deadlines

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Indeed

Videographer

**Job Description:** * Film a wide range of video content, including promotional videos, client testimonials, interviews, corporate events, product showcases, behind\-the\-scenes, and social media content. * corporate events, product showcases, behind\-the\-scenes, and social media content. * Operate professional video, lighting, and audio equipment both on location and in studio settings. * Set up and strike all necessary equipment, ensuring proper lighting, sound, and camera angles for high\-quality results.requirements.necessary. * Participate in pre\-production meetings to understand project goals, scripts, shot lists, and location requirements. * Scout and recommend shoot locations, backdrops, and lighting setups. * Work with the creative team to determine the visual approach and execution plan for each shoot. * Coordinate with video editors to ensure smooth post\-production workflows. * Troubleshoot issues with lighting, sound, or camera equipment on set. * Maintain video equipment in good working condition and recommend upgrades or new gear as necessary. **Job Requirements:** * Bachelor’s degree from Applied Arts or Higher Institute of Cinema. * Minimum 3 years of hands\-on experience as a videographer. * Strong eye for composition, color, framing, and storytelling through visuals. * Ability to work independently and collaboratively in high\-pressure, deadline\-driven environments. * Willingness to travel for shoots and work flexible hours, including weekends if needed. Job Type: Full\-time

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Negotiable Salary

Account Manager | Premium & Luxury Brands638118194342411212

Indeed

Account Manager | Premium & Luxury Brands

Are you fascinated by the luxury leisure field? Do you want to work with the largest luxury travel, hospitality, and real estate brands on complex online campaign setups and reach niche audiences in over 40 countries? Your role as an Account Manager is for a strategic and growth\-minded professional with luxury industry know\-how and rapport to simply get things done. Together with an international team of high performers, you ensure that we deliver best\-in\-class, strategies content plans, and performance\-driven campaigns. You will make sure that all campaigns are delivered on time and within budget. If you’re an experienced go\-getter who just gets clients and seeks out new opportunities to create impactful work, then let’s get down to brass tacks. **About Our Tribe** We have been working with the world’s leading luxury leisure brands and disruptive tech startups in over 40 countries including the US, EU, GCC, UK, for more than 10 years. Tribe X presents the science of digital fused with the art of content. We already have been growing, adapting, and making an impact with stunning visualizations and representations for our clients' online presence, and we're looking for someone with the same mentality and approach. **About Our Vibe** We are eager to recruit the most talented experts in the game. But we are also looking for a perfect Tribe X fit. Someone who is eager to learn, takes initiative, inspires others, strives towards a better world, takes the stage, is a futurist at heart, and wants to help expand the Tribe around the world. Values are what we value. There are no big egos here, just a group of people looking to be at the forefront of digital innovation and creativity. We’re a highly inquisitive bunch, regularly hosting inspiration sessions, training programs, and team\-building activities. We strongly support diversity and are committed to creating an inclusive environment for all employees. **Responsibilities** * Building a thorough understanding of the client’s business and how it operates within the market * Developing trusting client/agency relationships by efficiently meeting the day\-to\-day client needs in a timely manner * Understanding the objective of client requests by asking the necessary questions and properly briefing the team internally on new client requests * Managing content creation workflow (from brief to delivery) * Creating monthly content calendars adhering to the brand’s tone of voice * Delivering reports and analysis * Managing and creating media buying campaigns * Taking initiative to improve the process around clients’ day\-to\-day requests * Joining pitches, generating new leads **Requirements** * Minimum of 3 years experience as a Social Media Specialist or a Digital Marketer, or a minimum of 4 years experience in the marketing industry * Excellent leadership abilities * Affinity for luxury brands * Analytical decision\-making and management skills * Ability to develop lasting professional relationships with clients * Excellent spoken and written English skills **We offer** * A great working environment with an international team of high performers * Fast\-growing and challenging projects from well\-known international brands to start\-ups * An appreciative and collaborative corporate culture with a “Can Do” attitude * Advancement training and career growth opportunities * Hybrid working model A competitive salary * Are you eager to join? Apply with your up\-to\-date CV and cover letter through the Apply link. For further questions, contact Mohamed Medhat at m.medhat@tribexdigital.com

X68X+JXJ, Maadi Al Khabiri Al Gharbeyah, Maadi, Cairo Governorate 4211302, Egypt

Negotiable Salary

Senior Account Manager - Luxury Leisure Brands638118194429451213

Indeed

Senior Account Manager - Luxury Leisure Brands

**Senior Account Manager \- Luxury Leisure Brands** Are you fascinated by the luxury leisure field? Do you want to work with the largest luxury travel, hospitality, and real estate brands on complex online campaign setups and reach niche audiences in over 40 countries? Your role as Senior Account Manager is for a strategic and growth\-minded professional with luxury industry know\-how and rapport to simply get things done. Together with an international team of high performers, you ensure that we deliver best\-in\-class, strategies content plans, and performance\-driven campaigns. You will make sure that all campaigns are delivered on time and within budget. If you’re an experienced go\-getter who just gets clients and seeks out new opportunities to create impactful work, then let’s get down to brass tacks. **About Our Tribe** We have been working with the world’s leading luxury leisure brands and disruptive tech startups in over 40 countries including the US, EU, GCC, UK, for more than 10 years. Tribe X presents the science of digital fused with the art of content. We already have been growing, adapting, and making an impact with stunning visualizations and representations for our clients' online presence, and we're looking for someone with the same mentality and approach. **About Our Vibe** We are eager to recruit the most talented experts in the game. But we are also looking for a perfect Tribe X fit. Someone who is eager to learn, takes initiative, inspires others, strives towards a better world, takes the stage, is a futurist at heart, and wants to help expand the Tribe around the world. Values are what we value. There are no big egos here, just a group of people looking to be at the forefront of digital innovation and creativity. We’re a highly inquisitive bunch, regularly hosting inspiration sessions, training programs, and team\-building activities. We strongly support diversity and are committed to creating an inclusive environment for all employees. **Responsibilities** * Building a thorough understanding of the client’s business and how it operates within the market * Developing trusting client/agency relationships by efficiently meeting the day\-to\-day client needs in a timely manner * Understanding the objective of client requests by asking the necessary questions and properly briefing the team internally on new client requests * Managing content creation workflow (from brief to delivery) * Creating monthly content calendars adhering to the brand’s tone of voice * Delivering reports and analysis * Managing and creating media buying campaigns * Taking initiative to improve the process around clients’ day\-to\-day requests * Joining pitches, generating new leads **Requirements** * Minimum of 4 years experience in Account Management in the digital field, or a minimum of 4 years experience in the marketing industry * Excellent leadership abilities * Affinity for luxury brands * Analytical decision\-making and management skills * Ability to develop lasting professional relationships with clients * Excellent spoken and written English skills **We offer** * A great working environment with an international team of high performers * Fast\-growing and challenging projects from well\-known international brands to start\-ups * An appreciative and collaborative corporate culture with a “Can Do” attitude * Advancement training and career growth opportunities * Flexible working hours and remote work options A competitive salary * Are you eager to join? Apply with your up\-to\-date CV through the Apply link. For further questions, contact Mohamed Medhat at m.medhat@tribexdigital.com

X68X+JXJ, Maadi Al Khabiri Al Gharbeyah, Maadi, Cairo Governorate 4211302, Egypt

Negotiable Salary

Opening Doors: Creating Opportunities for People with Disabilities638118193911071214

Indeed

Opening Doors: Creating Opportunities for People with Disabilities

Job Title: Opening Doors: Creating Opportunities for People with Disabilities Job Description At **Concentrix**, we believe that true innovation comes from the unique experiences, talents, and perspectives of our diverse team. We are dedicated to fostering an inclusive environment where everyone feels valued, respected, and empowered to contribute their best. We are looking for motivated and passionate individuals to join our team and be a part of a culture that prioritizes collaboration, growth, and mutual support. Why Join Us? * Inclusive Culture: We are proudly united as one team, one company, globally. Our culture is built on mutual respect and equality, ensuring that all employees have a voice and the opportunity to thrive. * Comprehensive Benefits: * Competitive Salaries: We offer attractive compensation that reflects your skills and contributions. * Transportation Support: Helping with your commute so you can focus on what matters. * Medical \& Social Insurance: Comprehensive coverage for your health and peace of mind. * Cost of Living Allowance: Financial support to manage daily expenses. * Learning \& Development Programs: Access to training and development for continuous career growth. * Fast\-Track Career Progression: A clear path for advancement with opportunities to move forward within 6 months. What We’re Looking For: * A strong commitment to personal growth and a positive approach to overcoming challenges. * Excellent communication and interpersonal skills that foster teamwork and mutual respect. * The ability to adapt and thrive in a collaborative environment while contributing unique perspectives. * Professional experience relevant to the position, with a focus on skills and potential over specific requirements. * A proactive mindset and a willingness to learn, adapt, and support others. Our Commitment to Inclusion: *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* At Concentrix, you’ll be part of an organization that values integrity, innovation, and inclusivity. Join us and bring your unique strengths to a place that celebrates differences and embraces potential. Location: EGY Cairo Egypt\-Smart Village Building B2110 Language Requirements: English Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Account Executive | Premium & Luxury Brands638118194003211215

Indeed

Account Executive | Premium & Luxury Brands

Are you fascinated by the luxury leisure field? Do you want to work with the largest luxury travel, hospitality, and real estate brands on complex online campaign setups and reach niche audiences in over 40 countries? We are building the best end\-to\-end marketing presence for our clients and you can be a part of our team. This is why we need you. You will be responsible for solid campaign deliveries for a variety of accounts. You are a detail\-oriented problem\-solver with a creative mindset that fits luxury brands. And yes, you will be joining a dynamic team, one in which your talents and knowledge will be embedded, appreciated, and transcended. Our tribe has grown significantly over the past years in the US, UK, EU, and Middle East. We have created a portfolio of global names in the luxury and leisure field like Hyatt, Sotheby’s, Four Seasons, Aero, and more! We are not stopping there, and neither should you. **Responsibilities** * Building a thorough understanding of the client’s business and how it operates within the market it exists in * Developing trusting client/agency relationships by efficiently meeting the day\-to\-day client needs in a timely manner * Understanding the objective of client requests by asking the necessary questions and properly briefing the team internally on new client requests * Managing content creation workflow (from brief to delivery) * Creating monthly content calendars adhering to the brand’s tone of voice * Delivering reports and analysis * Managing and creating media buying campaigns * Taking initiative to improve the process around clients’ day\-to\-day requests **Requirements** * Minimum of 1\-year's experience as a Social Media Specialist or a Digital Marketer, or a minimum of 2\-year's experience in the marketing industry * Affinity for luxury brands * Strong communicator * Problem solver * Passionate and creative * Result\-oriented * Basic media buying skills * Excellent spoken and written English skills **We offer** * A great working environment with an international team of high performers * Fast\-growing and challenging projects from well\-known international brands to start\-ups * â€¨An appreciative and collaborative corporate culture with a “Can Do” attitude * Advancement training and career growth opportunities * â€¨Flexible working hours and remote workâ€¨ options * A competitive salary â€¨ **About Our Tribe** We have been working with the world’s leading luxury leisure brands and disruptive tech startups in over 40 countries including the US, EU, GCC, UK, for more than 10 years. Tribe X presents the science of digital fused with the art of content. We already have been growing, adapting, and making an impact with stunning visualizations and representations for our clients' online presence, and we're looking for someone with the same mentality and approach. **About Our Vibe** We are eager to recruit the most talented experts in the game. But we are also looking for a perfect Tribe X fit. Someone who is eager to learn, takes initiative, inspires others, strives towards a better world, takes the stage, is a futurist at heart, and wants to help expand the Tribe around the world. Values are what we value. There are no big egos here, just a group of people looking to be at the forefront of digital innovation and creativity. We’re a highly inquisitive bunch, regularly hosting inspiration sessions, training programs, and team\-building activities. We strongly support diversity and are committed to creating an inclusive environment for all employees. Are you eager to join? Apply with your up\-to\-date CV and cover letter through the Apply link. For further questions, contact Emil Diephuis at emil@tribexdigital.com

X68X+JXJ, Maadi Al Khabiri Al Gharbeyah, Maadi, Cairo Governorate 4211302, Egypt

Negotiable Salary

English - Customer Success Specialist638118194085131216

Indeed

English - Customer Success Specialist

**Customer Service and Support** **Location** Giza, Egypt Job Title: English \- Customer Success Specialist Job Description The Senior Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.* Manage high volume of customer contacts and communications through phone and email each day * Use contact search and productivity tools to verify contact information is accurate * Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion * Develop a level of product knowledge to speak intelligently to customers and address specific objections * Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems * Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer" * Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage * Work with teams and management to promote a positive customer experience Location: EGY Cairo Egypt\-Smart Village Building B2110 Language Requirements: English (Required) Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt

Negotiable Salary

Quality Assurance Analyst/Training Facilitator (French/English Bilingual)638118194255371217

Indeed

Quality Assurance Analyst/Training Facilitator (French/English Bilingual)

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long\-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story \- https://youtu.be/GinyJ\-abWJs About the Job We are changing the way people think about customer service, and we need your help! Are you a leader with a passion to help people learn? We’re looking for a Quality Assurance Analyst/Training Facilitator (French/English Bilingual) to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. This role is responsible for delivering training materials to our team members using creative teaching techniques. We’re looking for a performance\-driven individual who is eager to innovate new opportunities. As Quality Assurance Analyst/Training Facilitator (French/English Bilingual), You Will… Main Responsibilities * Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed * Complete Quality Assurance and coaching session reports on a weekly basis * Attend and participate in meetings with supervisors and managers to review monitoring lists * Attend and participate in partner and internal calibration meetings * Research escalated issues and co\-deliver coaching opportunities with Team Leaders and Operation Managers * Report scripting problems or questions from callers to appropriate departments Secondary Responsibilities * Provide training to new and existing employees * Develop and deliver training plans and curriculum to classes of up to 25 people * Develop and utilize a variety of creative teaching techniques * Develops and administers knowledge assessment testing * Assist with QA monitoring, feedback and coaching * Maintain up\-to\-date reporting on training progress, effectiveness and improvements * Perform other duties as assigned As Quality Assurance Analyst/Training Facilitator, (French/English Bilingual) You Have… * BS/BA in Education or Business Administration is required * Must be fully bilingual in both English and French, written and verbal * 3\+ years previous contact center experience preferred * 1\-2 years of Quality Assurance experience (preferred) * Knowledge of adult learning principles and the ability to implement these principles into a training curriculum * Experience in customer service training * Intermediate knowledge of MS Excel, MS Word and MS Office (required) * Strong verbal and written communication skills, including spelling and grammar * Excellent organizational and time management skills * Ability to multi\-task under high\-pressure situations * Ability to solve problems and offer suggestions in a positive and developmental manner * Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls * Ability to perform basic mathematical functions to ensure scoring accuracy * Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds * Valid travel documents for international travel

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Data Scientist - QuantumBlack, AI by McKinsey638118193022751218

Indeed

Data Scientist - QuantumBlack, AI by McKinsey

Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? **If this sounds like you, you’ve come to the right place.** **Your Impact** --------------- You will use data creatively to solve business challenges, often uncovering new and transformative opportunities along the way. In this role, you will focus on the development of advanced analytics models to optimize underlying business problems. You will apply state\-of\-the\-art advanced analytics, quantitative tools and modeling techniques to interpret, make inferences and offer recommendations based on insights from the data. You will shape the future of what data\-driven organizations look like, drive processes for extracting and using that data in creative ways and create new lines of thinking within an infinite number of clients and situations. You will create valuable, transformative business strategies through the measurement, manipulation, reporting and dissemination of broad sets of data. You will apply and advise on state\-of\-the\-art advanced analytic and quantitative tools and modeling techniques in order to derive business insights, solve complex business problems and improve decisions. You will review, support and advise on the day\-to\-day analytics requirements of clients’ key operational processes while continually improving the impact of these processes. You will be based in our Cairo or Riyadh office as part of our QuantumBlack, AI by McKinsey team, partnering with consultants, clients, and other colleagues. Our QuantumBlack, AI by McKinsey teams bring the latest analytical techniques plus a deep understanding of industry dynamics and corporate functions to help clients create the most value from data. **Your Growth** --------------- Driving lasting impact and building long\-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture \- doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have:* **Continuous learning:** Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast\-paced learning experience, owning your journey. * **A voice that matters:** From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. * **Global community:** With colleagues across 65\+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. * **World\-class benefits:** On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well\-being for you and your family. **Your qualifications and skills** ---------------------------------- * Undergraduate degree in mathematics, statistics, physics, engineering; master's degree is a plus * 3\+ years of professional experience in programming; experience applied to business problems is a plus * Experience in programming (focus on machine learning) in Python; knowledge in SPSS, SAS, Ruby, Hadoop is a plus * Experience in data treatment/data mining: SQL, AWK, Access, Spark, Excel * Demonstrated aptitude for analytics; statistical knowledge is a plus * Proven record of leadership in a work setting and/or through extracurricular activities * Ability to work collaboratively in a team environment and effectively with people at all levels in an organization * Ability to communicate complex ideas effectively, both verbally and in writing, in English; fluency in local office language(s) is a plus

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

B2B French-Associate Customer Success638118193114891219

Indeed

B2B French-Associate Customer Success

**Customer Service and Support** **Location** Cairo, Egypt Job Title: B2B French\-Associate Customer Success Job Description The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.* Manage high volume of customer contacts and communications through phone and email each day * Use contact search and productivity tools to verify contact information is accurate * Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion * Develop a level of product knowledge to speak intelligently to customers and address specific objections * Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems * Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer" * Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage * Work with teams and management to promote a positive customer experience Location: EGY Cairo \- Building F16 Language Requirements: French (Required) Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

B2B English- Associate Customer Success638118193200651220

Indeed

B2B English- Associate Customer Success

**Customer Service and Support** **Location** Cairo, Egypt Job Title: B2B English\- Associate Customer Success Job Description The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.* Manage high volume of customer contacts and communications through phone and email each day * Use contact search and productivity tools to verify contact information is accurate * Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion * Develop a level of product knowledge to speak intelligently to customers and address specific objections * Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems * Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer" * Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage * Work with teams and management to promote a positive customer experience Location: EGY Cairo \- Building F16 Language Requirements: Time Type: Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

BU Omnichannel Manager638118193373471221

Indeed

BU Omnichannel Manager

**Job title**:**BU** **Omnichannel Manager** **Key dimensions \- Scope \& Scale:** As a member of Africa Omnichannel organization, BU Omnichannel manager will be accountable to: * Definition of Omnichannel strategy based on portfolio mix \& GTM archetyping * Localization of global campaign design and adaptation of global approaches to reflect BU conditions * Standardization of tactical omnichannel planning, incl. automated channel approach, content, engagement * Take agile decisions, ensuring customer centric approach and external perspective and taking the necessary thoughtful risks to balance the maximum satisfaction of our customers with the value added to Sanofi. * Have One Sanofi approach, boosting the use of global tools and solutions, eliminating any fragmentation of our ecosystem, fostering the delivery of global and standard solutions, avoiding exceptions, but making sure that the specific and relevant needs of the BU are attended. * Work closely with BU’s, Digital, Procurement and the other GTMC pillars’ local leaders, aligning priorities and acting always under One Sanofi spirit to deliver best\-in\-class and best\-in\-cost support to our businesses. * Lead transformation in the ways of working locally within his / her BU. **Main responsibilities:** * Work with brand teams to translate Customer engagement plans into Omnichannel journeys * Run omnichannel campaigns development \& execution on relevant platforms, including management of content adaptation to channel requirements, in line with global standards, tools and processes. * Responsible for engagement with agencies and Hub teams to ensure smooth content and campaign deployment. * Act as BU's omnichannel expert. Be the go\-to person for understanding the technicalities and best practices of these channels, providing guidance to business partners to deliver best\-in\-class customer experiences. * Driving BU change management for adoption of innovative / best\-in\-class practices and capabilities to maximize business impact and efficiency * Engage with I\&A team to continuously analyze campaign performance and continuously optimize customer/content/channel plan. * Transferring knowledge and insights gained from successful campaigns and best practices to BU commercial and cross\-functional teams, fostering a culture of shared learning and continuous improvement. * Engage cross functional teams within GTMc and BUs to support local campaign deployment, including Market Access and Medical, as needed. **Ways of working** * You will be a member of Africa Omnichannel Operations Team. * You will role model Play\-To\-Win principles and behaviors, delivering high performance in the “what’s” and “how’s”. * You will foster partnerships and close collaboration between local cross\-functional teams (i.e. Marketing, Medical, Digital and Procurement) and with the other pillars of GTMC, and drive structured ways of working among teams to deliver best\-in\-class omnichannel experiences for our customers. * You will operate in a lean but effective agile manner. * You will continuously work with GBU’s to deliver the value and insights expected from the Omnichannel Operations GTMC pillar as true partner in enabling business growth, establishing one single voice locally, prioritizing the needs of all businesses and the point of view of cross\-functional teams. About you **Work Experience:** * 5\+ years leading Omnichannel, Customer Engagement or Digital Marketing operations, with a focus on content mapping and campaign execution within the pharma industry. * Strong execution skills with proven delivery of outstanding results. * High persistence and resilience. **Knowledge:** * Omnichannel experience and expertise with existing omnichannel tools \& projects proficiency (e.g SFMC, Magnolia), in addition to websites management. * Strategic analysis and planning, project management, excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross\-functionally. **Skills and Competencies:** * **Business**: Good analytical skills; Ability to prioritize; Financial acumen; Over achievement against set objectives; Ability to take quality and agile decisions. * **Leadership**: Leads by example and walks the talk; Role models Play\-To\-Win principles and behaviors; Demonstrates a high level drive, passion and ambition for high performance; Challenges continuously the status quo; Has well\-developed time management skills, mastering in prioritizating tasks and planning own workloads to ensure deadlines and desired results are met. * **Networking**: Has experience of successfully to deliver high performance in multicultural environments and in a matrix organization; Works well in cross\-functional teams. **Personal Characteristics**: Hands\-on, execution and result orientation, accountability, creativity, initiative, high persitance and resilience, stress management, learning agility, ability to work on one’s own, continuous improvement, listening skills. null

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Regulatory Solutions Engineer "Drive Test"638118193456651222

Indeed

Regulatory Solutions Engineer "Drive Test"

#### **Job Description** Perform daily drive test benchmarking activities all over Egypt. Create voice/data scripts and monitor/assess the network performance KPIs within the drive test cluster/mission. Perform indoor drive test measurements. Analyze network performance KPIs while drive testing and identify poor network performance areas. Prepare daily reports for the drive test activity. Maintain smoothness in the drive test and troubleshoot system hardware and software issues. Follow the measurement plan and report the measurement activity to 1st line support team. Provide recommendation for network issues faced in the defined cluster. #### **Personal Skills** Excellent command of English. High troubleshooting skills. Self\-development skills. Initiative and Synthesis Mind. Self\-Motivated. Results\-Oriented. Flexible and adaptable to Change. Innovative Mindset. Planning, Organizing and Communication Skills. #### **Technical Skills** Mobile technology knowledge (2G/3G/4G).IP Networking knowledge.Experience in RF drive test is a plus. #### **Job Details** Job Location Egypt Company Industry IT Services Company Type Employer (Private Sector) Job Role Engineering Employment Type Employee Job Division Regulatory solutions Technical #### **Preferred Candidate** Career Level Entry Level Degree Bachelor's degree

Egypt

Negotiable Salary

Senior Product Manager638118193542411223

Indeed

Senior Product Manager

**Abou****t almentor:** We are the leading Video\-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose\-driven team. Our most important asset is an intellectual team that can innovate and execute. It's what moves us forward! **Our Mission:** almentor is on a mission to increase accessibility to affordable quality education for Arabic\-speaking communities**.** **Job Brief:** Reporting to the Head of Products, the Senior Product Manager will be responsible for managing the product end\-to\-end. You will work closely with engineering, design, and business teams to deliver innovative features and functionalities that cater to our global audience. **Role Objectives:** * **Product Development**: Manage the product lifecycle from opportunity discovery to release planning and success assessment. * **Collaboration**: Work with the Engineering team to ensure alignment and successful delivery of product features. * **Release Management**: Own the planning and roll\-out of new features. * **Backlog Management**: Maintain a groomed and prioritized product backlog based on business impact and effort. * **User Advocacy**: Represent the voice of the users, advocating the product vision and direction to all business, UX, and engineering teams. * **Strategy and Vision**: Own product KPIs, strategy, and vision. * **Stakeholder Collaboration**: Encourage cross\-functional team collaboration on shared objectives. * **Impact Analysis**: Lead the impact analysis of new features before and after development phases. * **Iteration Management**: Oversee the development stages from kick\-off sessions to evaluating product progress at each iteration. **Relevant Experience:** * 7\+ years of experience in product management, preferably in a product\-based environment. * Strong communication, presentation, and detail\-orientation skills. * Excellent organizational and time\-management skills. * Good knowledge of Agile processes and principles. * Exceptional interpersonal skills for collaborating with cross\-functional teams. * Excellent problem\-solving skills. * Self\-motivated with a can\-do attitude. * Fluency in verbal and written English is a must.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Supervisor, Mobile Data QoS & CEM638118193630731224

Indeed

Supervisor, Mobile Data QoS & CEM

**Purpose of the Job** * Responsible for the development and implementation of CEM (Customer Experience Management) to maintain and enhance the over all customer experience and satisfaction for all the mentioned domains. **Duties and Responsibilities** * Having a wide scope technical knowledge in GSM/UMTS signaling analysis to be able to tackle and solve complex technical problems in different fields for voice network covering all services related to CS,IMS,VAS and roaming * Responsible for service level management of orange products in data domain * Interfacing and dealing with different teams inside technology teams like Core, DN, Optimization, Radio, and outside technology like commercial (Marketing \& sales) and Finance. * Understanding business objectives and extracting the needed business value from the data sources. * Troubleshoot signaling related problems Voice and Volte Domain (aif,IuCS,IMS) * Perform campaigns studying the different Orange OSS/BSS vendors and benchmarking singling performance among them to ensure they meet the target service level. * Contribute in the in\-house Developing of CEM (Customer Experience Management) tool which is being used widely by different company entities (Commercial, CS, and Technology \& Strategy). * Adapting in\-house developed solutions (like CEM) to be used in other Orange affiliates in coordination with Orange management (both Technical and Commercial dpts.). * Deliver customer insights and initiatives to improve customer experience and smart Capex allocation * Contribute to new features or trials implementations and testing ensuring proper network deployment and operation from lab testing to life trials. * Correlate between different CEM touch points to highlight revenue leakage, churn probability, new revenue streams, or fraud and abuse cases. * Perform daily health checks and kpis monitoring for Data services * Interface with all the stakeholders of the CEM project from different departments to define objectives and deliverables for each phase of CEM implementation. * Monitor and evaluate the impact of the chronic and critical network problem on revenue and customer experience then provide regular reports to upper management about needed plan of actions. * Assess and introduce new technologies supporting QoS needs and requirements to top management and suggest improvements and enhancements * Perform regular daily checks for voice services, troubleshoot and report detected issues. * Ensure that daily / monthly QoS Dashboards are aligned with department objectives in maintaining service level agreement. * Design dashboards that will reflect customer experience using Orange network by evaluating and weighing the different touch points between the customer, network and building QoE indices to reflect those touch points performance. * Ensure data integrity and completeness to provide actionable insights **Job Specifications** **Education** University degree, BSc, Faculty of engineering, Communications. **Experience** 1\. Minimum 3 years of experience, 2 of which in telecommunications field with substantial leadership and management skills preferably. 2\. Background in an analytical troubleshooting position preferable mobility protocol analysis and quality assurance (GSM, DCS, GPRS, Data or similar systems). **Skills and abilities** 1\. Very good English both written \& spoken. 2\. Excellent computer skills. 3\. Exceptional interpersonal skills in terms of communications motivating others, due to the sensitive and diverse nature of work as QoS. 4\. Conflict management abilities. 5\. Innovative self developing mindset. 6\. Very good business sense. 7\. Very good presentation skills. 8\. Excellent knowledge of GSM systems and protocols. **Contrat** ----------- CDI

2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt

Negotiable Salary

Customer success specialist -Spanish speaker638118192675851225

Indeed

Customer success specialist -Spanish speaker

**Customer Service and Support** **Location** Cairo, Egypt Job Title: Customer success specialist \-Spanish speaker Job Description The Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.* Manage high volume of customer contacts and communications through phone and email each day * Use contact search and productivity tools to verify contact information is accurate * Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion * Develop a level of product knowledge to speak intelligently to customers and address specific objections * Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems * Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer" * Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage * Work with teams and management to promote a positive customer experience Location: EGY Cairo \- Building F16 Language Requirements: Spanish Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Associate Customer success -Spanish speaker638118192852511226

Indeed

Associate Customer success -Spanish speaker

Job Title: Associate Customer success \-Spanish speaker Job Description The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.* Manage high volume of customer contacts and communications through phone and email each day * Use contact search and productivity tools to verify contact information is accurate * Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion * Develop a level of product knowledge to speak intelligently to customers and address specific objections * Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems * Capture customers' product expectations, experiences, satisfaction, and likelihood of abandonment, "Voice of the Customer" * Initiate steps through appropriate communication channels to address customer concerns/roadblocks prohibiting satisfaction or product usage * Work with teams and management to promote a positive customer experience Location: EGY Cairo \- Building F16 Language Requirements: Spanish Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** **Job Applicant Privacy Notice for California Residents**

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Data Engineer - QuantumBlack, AI by McKinsey638118192939551227

Indeed

Data Engineer - QuantumBlack, AI by McKinsey

Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? **If this sounds like you, you’ve come to the right place.** **Your Impact** --------------- You will apply your passion for finding opportunities in data by using established tools and techniques or by innovating/building new ones. In this role, you will collaborate with highly talented business consultants and data\-scientists to design and drive architecture and implementation planning for our clients and act as a big data evangelist, educating McKinsey's and client's teams on data engineering topics. You’ll actively cooperate with data scientists and digital consultants to incorporate clients’ requirements and impactful analysis into our data products. You’ll also be an expert in data engineering and advise relevant people at the firm on technical aspects of analytics engagements. You will shape the future of what data\-driven organizations look like, drive processes for extracting and using that data in creative ways, and create new lines of thinking within an infinite number of clients and situations. Lastly, you'll do meaningful work that makes a real difference with our clients. This is a hybrid client\-facing/technical role using state\-of\-the\-art technologies, whilst also being able to communicate complex intractable ideas to non\-technical audiences. **Your Growth** --------------- Driving lasting impact and building long\-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture \- doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else. When you join us, you will have:* **Continuous learning:** Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast\-paced learning experience, owning your journey. * **A voice that matters:** From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. * **Global community:** With colleagues across 65\+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. * **World\-class benefits:** On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well\-being for you and your family. **Your qualifications and skills** ---------------------------------- * Bachelor's degree in computer science, engineering, mathematics or another relevant subject * 3\+ years of experience in big data related software development; experience with data modeling, design patterns and building highly scalable and secured solutions * Background in development with practical experience with at least one general purpose programming languages (Python, R, C, Java, Scala, etc.) * Familiar with big data platforms (SQL, Teradata, Hadoop, Spark) * Experience preparing data for analytics and following a data science workflow * Advanced knowledge of data structures and algorithms, networking, operating systems, standard unix/linux operating systems, version control and DevSecOps tool chains, etc. * Ability to work with a myriad of data types (structured and unstructured), extracting information from modern and legacy data platforms and identify and perform linkages across disparate data sets * Meaningful experience in extracting and loading data from multiple database technologies like RDBMS (MS SQL Server, Oracle, MySQL, PostgreSQL), MPP (AWS Redshift, Teradata, Snowflake) and optionally NoSQL (MongoDB, DynamoDB, Cassandra, Neo4J, Titan) * Experience and interest in Cloud platforms such as AWS, Azure, GCP * Commercial client\-facing project experience is helpful * Proven record of leadership in a work setting and/or through extracurricular activities * Ability to work collaboratively in a team environment and effectively with people at all levels in an organization * Ability to communicate complex ideas effectively, both verbally and in writing, in English; fluency in local office language(s) is a plus

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior Consultant - Forensics & Integrity Services - Cairo638118191773471228

Indeed

Senior Consultant - Forensics & Integrity Services - Cairo

Successful organizations depend on their reputation for keeping promises, respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic \& Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks. Embracing integrity means doing what you say you will do, with unerring commitment. This can make it easier to attract and retain talented people and harness their skills to grow your business. A foundation built on integrity is critical because today’s talent values purpose\-driven organizations. It can also help you develop stronger partnerships with suppliers and work more effectively with employees, investors, regulators and influencers. Our integrated approach ranges from enhancements in areas of perceived weakness or issues — including governance, controls, culture and data insights — to full organizational design and structural implementation. **The opportunity** As a Senior Consultant you’ll build valued relationships with external clients and internal peers and develop a portfolio of projects by focusing on high value opportunities. You’ll lead presentations and proposals for complex projects or elements of highly complex projects and provide subject matter insight to bids and proposals. Drawing on your skills and experience, you’ll create innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership. **Your key responsibilities** As a Senior Consultant in the Forensics team, you are required to lead and grow a team and to provide strategic sourcing services related to regulatory compliance, corporate governance, fraud risk assessments, enterprise risk management, internal controls to our clients. You are also required to assist organizations to maintain effective and efficient controls, in order to manage organizational and strategic risks. You will be responsible for managing multiple client engagement teams at an executive level within the practice and the firm. You can expect to work with high level client personnel to address compliance, financial, and operational risks as well as perform internal control testing, develop internal audit plans, and provide internal audit services on an outsourcing basis. You will assess the client’s current state internal controls and SOX framework in order to mitigate risk. Provide guidance and share knowledge with team members and participate in performing procedures especially focusing on complex, judgmental and/or specialized issues. You are required to work with the team and the client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and advise clients to understand and manage their business risks and verify the validity of their business information. Brief the engagement team on the client's IA environment and industry IA trends. Maintain relationships with client management to manage expectations of service, including work products, timing, and deliverables. Demonstrate a thorough understanding of compliance, financial, and operational risks along with performing internal control testing, develop internal audit plans, and provide internal audit services on an outsourcing basis. Assess internal controls and SOX framework in order to mitigate risk and apply it to client situations **To qualify for the role, you must have** * Minimum of 4 years of experience in the Forensics domain coupled with a background in GRC, internal \& external audit, risk advisory and compliance and risk assessment with a consulting firm. * Broad industry expertise and network, and with an establishes experience with a top tier consulting firm * Lead a team of professionals to combine diverse cross\-border experience with local knowledge across a broad spectrum of industries * Work effectively as a member of a worldwide network of professional advisors, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress * Strong understanding of expectations of regulators and international organisations such as FATF. **Ideally, you’ll also have** * Working experience in the MENA region * Prior experience in consulting firm * Fluent Arabic and English communication skills **What we look for** We are interested in entrepreneurs who have the confidence to develop and promote a brand\-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. **What we offer** We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: * **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next. * **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. * **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs. * **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.** **The exceptional EY experience. It’s yours to build.** **EY \| Building a better working world** EY exists to build a better working world, helping to create long\-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary

Senior Consultant - Technology Consulting - Fusion Supply Chain M - Oracle - Egypt638118191866891229

Indeed

Senior Consultant - Technology Consulting - Fusion Supply Chain M - Oracle - Egypt

Whole industries have been disrupted and transformed in recent years by digital technology. As a technology consulting professional, you’ll help businesses realize the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high\-performing team, you’ll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how technology can act as multiplying effect during major program transformations. As organizations look to leverage the advantage technology offers, we’ll work with you to develop the consultancy and analytical skills that you’ll need in today’s environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. **The opportunity** We are looking for an Oracle Fusion SCM/Order to Cash (O2C) Consultant, with a total experience of 5\-10 years who can understand business requirements and other technical specifications, to join our rapidly expanding Technology Consulting team in Egypt. **Key Profile Requirements**: * 5\-10 years of relevant experience working in Oracle ERP SCM with at least 5 years of experience in Fusion SCM * Should have worked in at least 2 full life cycle implementations with at least one of the implementations on Fusion SCM * Experience of having a client facing role * Good exposure in handling integrations and data conversion activities * Experience in solution design and drafting functional specs and driving the solution * Application configuration, test case preparation and execution * Fluency in English and Arabic **Key Responsibilities:** * Requirements gathering and documentation using AIM / OUM or other prescribed methodologies * Maintenance and enhancements to existing Oracle Fusion SCM modules like Product Management, Order Management Cloud, Pricing, Manufacturing, Inventory, Costing, Planning. * Conduct CRP sessions, Participate in design reviews and discussions * Map client requirements against Oracle Fusion SCM Modules like Product Management, Order Management Cloud, Pricing, Manufacturing, Inventory, Costing, Planning. * Should be able to interpret functional requirements and able to deliver and design it from offshore * Design module specific solution in the context of the integrated Oracle Fusion * Capable of handling Solution Design /Functional Fit\-Gap /Training/Testing sessions * Assist business user during CRPs/SITs/UATs * Prepare quality deliverables * Prepare test scripts and test cases * Prepare quality deliverables * Support Project Management Office (PMO) **What we look for** Highly motivated individuals with excellent problem\-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. **What we offer** We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: * **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next. * **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. * **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs. * **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.** **The exceptional EY experience. It’s yours to build.** **EY \| Building a better working world** * EY exists to build a better working world, helping to create long\-term value for clients, people and society and build trust in the capital markets. * Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. * Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Negotiable Salary