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Telecommunications in Egypt

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Category:Telecommunications

System Unit Manager64313697803393120

System Unit Manager

Req ID:497527 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high\-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide Job Purpose: To manage the Infrastructure maintenance unit for NCC monorail. Ensuring availability and condition of the **Signaling, Telecommunication, AFC \& PSD** to a standard for maximum operational efficiency. To set and maintain standards for engineering integrity, product quality and service availability. Job responsibilities: **Leadership \& supervision** * Manage the Systems maintenance unit * Ensure adequacy of skill and competency of Systems staff with respect to safety, quality and technical issues * Handle all people related issues with regards to internal staff – leave, training, safety and IR issues * Monitor activities of internal staff accordingly and ensure long term business objectives are met * Attend to disciplinary issues utilizing correct procedures and policies in conjunction with HR * Manage injury on duty process and follow correct procedures * Ensure performance management and Performance Appraisals are conducted regularly **Quality, Health, Safety \& Environment** * Manage safety systems and processes * Manage quality systems and processes together with QA * Conduct accident/safety investigations **Maintenance Planning \& Execution** * Establish asset condition and address gap by amending the maintenance plan accordingly * Draw up priorities according to maintenance plan including priorities of network, amount of internal resources, outsourced resources and amount of money available * Conduct resource balancing * Manage maintenance plan and budget accordingly * Manage spares inventory * Create job plan in accordance to the maintenance plan * Raise and manage works orders (planned and unplanned) * Review workloads and assign appropriate staff to complete the preventive maintenance, corrective maintenance, and inspections of the subsystems under Alstom scope of work in a timely fashion * Manage maintenance execution activities following the technical instructions, maintenance manuals and technical documentation provided by the manufacturer. * Monitor and manage performance targets against the penalty regime * Establish day to day/monthly plan and ensure proper and timely execution thereof **Incident management including investigation and restoration** * Investigate any incident/breakdowns and establish causes * Restore incident back to normality in shortest possible time by implementing a plan * Mobilization and organizing resources such as manpower, material and finances * Supervise execution of repairs * Implement prevention actions to avoid repeat incidents **QUALIFICATIONS:** * Degree in engineering **KNOWLEDGE:** * Signaling * Telecommunication * Automated Fare Collection * Platform Screen Doors * Maintenance production * Team management * Change management * Safety management. * Advance technical knowledge * EAM such Maximo/ GIS **EXPERIENCE:** * At least 10 years’ relevant experience in Railway industry in particular in maintenance * Spent at minimum 8 years in the Systems maintenance environment. * Have an experience in the change management culture Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose? **Equal opportunity statement:** Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. Job Type:Experienced **Job Segment:** Telecom, Telecommunications, Change Management, Performance Management, Manager, Technology, Management, Human Resources

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

SUPERVISOR, EDW & BI OPERATIONS SUPPORT64313697819523121

SUPERVISOR, EDW & BI OPERATIONS SUPPORT

About the job SUPERVISOR, EDW \& BI OPERATIONS SUPPORT **Purpose of the job** Ensure the delivery of the DWH required developments towards the agreed scope in a timely manner within the allocated human and money resources and according to the standard quality measures as per the Orange development and project management methodology. **Duties and responsibilities** * Provide support for all production environments like data platforms ETL, Teradata and datalake clusters. * Provide monitoring and application support for ETL jobs , business object and Qlikview and datalake tools * Monitor, analyze and resolve data platform/application related issues. * Diagnose, prioritize and escalate and follow up on any out of line production issues and show stoppers. * Resolve all incidents, service requests within SLA targets. * Willing to work on\-call, on\-site \& multiple sites and shifts in a 24 X 7 environment. * Ensure loading jobs on all platforms finalize as per the SLA. * Be the first responders; regularly communicate the status of the critical operational flows and/or any issues through appropriate communication channel. * Handle any new deployment and rollback actions. * Monitor Platform performance and advise if any enhancement needed. * Ensure integrity, consistency and security across all DWH development components (ETL, BI and Dashboard). * Apply the defined project management methodology, processes and procedures * Work in concert with different team leaders to ensure successful work progress according to the customer specifications and agreed project milestones. **Job specification** **Education** B.Sc. Computer Engineering or equivalent **Experience** * At least 4 years of experience in information systems and systems analysis * Experience in telecommunications business solutions is an asset * Experience in DWH development and support. **Skills and Abilities** * Fluent English and Arabic is a must. * Ability to work in a fast\-paced, dynamic environment, handling multiple concurrent projects and tasks. * Flexibility in dealing with people with diverse working styles. * Ability to work under pressure ad restricted time lines. * Strong information systems background. * Database design/modeling experience (relational/dimensional modeling experience) is an asset. * Data Warehousing background.

جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt

Software Developer specialist64313697835523122

Software Developer specialist

* Write clean, well\-structured, and efficient code. * Test and debug software applications. * Collaborate with team members to design and implement new features. * Learn and adapt to new technologies and programming languages. * Adhere to coding standards and best practices. * Troubleshoot and resolve software issues. * Contribute to the overall improvement of the development process. **Requirements** * Bachelor's degree in Computer Science, Engineering, or a related field. * 0 to 2 years of experience . * Strong understanding of programming fundamentals. * Experience with one or more programming languages (e.g., Java, Python, C\#). * Knowledge of software development methodologies (e.g., Agile, Scrum). * Problem\-solving and analytical skills. * Ability to work independently and as part of a team. * Good communication and interpersonal skills. * Eagerness to learn and grow. **Preferred Qualifications** * Experience with version control systems (e.g., Git) * Knowledge of databases (e.g., SQL, NoSQL) * Experience with front\-end development (e.g., HTML, CSS, JavaScript) * Familiarity with cloud platforms (e.g., AWS, Azure, GCP)

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Sr. Supervisor, Billing64313697852418123

Sr. Supervisor, Billing

**Purpose of the job** Responsible for ensuring the resolution of incidents and subscriber complaints, as well as the rollout of new products, all within the established SLAs and KPIs. This will be achieved in a managed and optimized OPEX model for Billing, Mediation, Rating, Roaming, Interconnect, Middleware, and Order Fulfillment, along with their associated integrated systems. **Duties and responsibilities** * Commit and adapt to the annually developed strategic directions with full alignment with Business and Company objectives. * Commit to department standards, policies and procedures that apply to the function. * Commit to understand business needs, and discuss solutions with both business and development teams. * Ensuring operational stability across Billing modules for Both GSM and DSL services to ensure compliance with the planned performance and assuring no revenue loss beside managing bill cycle activities from bill cycle review with the finance team till invoice delivery through different streams * Member of a third level of complain handling team that is aware with billing and Rating systems and the integration with the integrated systems EAI (Enterprise Architecture Integration) and others systems (ex ,IN, HLR, ) * Participate in the acceptance for the new products and services. * Act as a team lead for other team members and guide them to fulfill their responsibilities regarding solutions at hand and processes. * Evaluate, agree, commit and ensure SLAs/ KPIs are met that govern the availability, delivery and resolution response time according to the business need and the available Budget and resources. * Perform support activities to ensure system functional and operational stability by providing short term and quick fixes and/or workarounds. * Act as 1st and 2nd level of support by accepting, evaluating and solving operational problems and customer complains and requests from finance, marketing and cs teams and also redestributing those cases to other team members. * Resolve subscriber complaints and incidents related to services based solutions/applications supported by the team within the predefined SLAs/KPIs. * Responsible for regular reporting on the performance, incidents and status of the solutions/applications related to the team. * Design, implement and receive alarms related to Billing solution and related integrated systems, analyze them against the actual implemented solution and its operational specifications. * Design a solution to radically resolve open issues that would be implemented in cooperation with Billing, Operations Support teams and their vendors. * Provide workaround for open issues related to Billing solutions to minimize business and operational impacts until radical solution implementation. * Run regular check for system operational monitors and handle alarms generated out of those monitors as incidents. * Act as the interface with all suppliers, development \& technology/business operational vertical to ensure resolution and/or fixes within the predefined SLAs, and also the interface for all users of the applications within his/her function. * Perform/apply high level performance measures to ensure consistent delivery and availability and to trigger any need for a solution redesign or capacity adjustment. * Participate/assist in situation analysis and oversee timely problem solving. * Deal, priorities and escalate open defects with suppliers and development verticals. * Understand the business value of the platform, product and service and make use of the understanding in the analysis and/or the resolution course of actions. * Manage fixes needed for resolving reported incident in alignment with IT change management process. * Generate incidents report and status as well as follow up with the team and vendor on the opened cases. * Maintain proper documentation for operational procedures, business aspects and technical design. * Create focus group from each domain to collect their inputs and feedback about the team responses. * Recommend proactive course of action to maintain smooth operations with minimum risk with respect to new changes. * Responsible for changes and deployment for all system/applications within his function and work on test scenarios and alignment between own team and the testing team. * Assist in defining and producing operational metrics and trends for all solutions within his/her function. * Create on\-call schedule for all the team, deployment/outages requests \& Services catalog. * On\-call 24Hours a day based on a rotation schedule that guarantee 24\*7 On call support coverage for all solutions operated. * Commitment to system functionality and user satisfaction in rapidly growing and changing environments. * Responsible to ensure that all the needed vendors support contract available for billing solution inline with the optimized OPEX controls with the highest SLAs. **Job specification** **Education** * Bachelor degree in Computer Science, Engineering, or related discipline with an IT focus is preferred. **Experience** * Mnimum 5 years of experience, 3 of which are relevant to experience in Billing systems operations Support Concepts. * Exeprt in Oracle database SQL and PL\-SQL, UNIX operating systems, IT solutions architecture * Good experience in data network. * Experience in implementation, operation, and maintenance of large\-scale systems, preferably across multiple hardware and software platforms within telecommunication industry. * Experience in project management activities of development and operations projects. * Demonstrated competency in executing one or more projects. * Gained experience in managing resources to meet goals across projects. **Skills and abilities** * Very good English both spoken and written * Advanced computer skills and information systems. * Knowledge of business environment, change management and IT processes. * Ability to identify conflicts and facilitate resolution. * Comfortable with making operational decisions, monitoring progress and reporting results. * Team developing, coaching abilities and have very good team work spirit. * Able to handle work under pressure. * Able to manage operational problems and make timely decisions. * Analytical thinking and problem determination capabilities. **Contrat** ----------- CDI

جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt

AWS Backend Engineer64313697676801124

AWS Backend Engineer

##### **Project description** We’re looking for a Backend Engineer with strong AWS experience to join our growing engineering team. You will be responsible for designing, developing, and maintaining scalable backend systems that power our products and services. The ideal candidate is a hands\-on engineer with expertise in Java (Spring Boot) and Python frameworks (such as FastAPI, Flask, or Django), a solid understanding of API design, and strong knowledge of AWS cloud infrastructure and Terraform for Infrastructure as Code (IaC). ##### **Responsibilities** * Design, develop, and maintain backend services using Java (Spring Boot) and Python frameworks (FastAPI, Flask, or Django). * Build and maintain RESTful and SOAP APIs following best practices in design, performance, and security. * Design and optimize data models and queries for DynamoDB, PostgreSQL, and MongoDB. * Experience with AWS components such as Cognito, Lambda, API Gateway, EC2, S3, and CloudWatch. * Familiarity with Infrastructure as Code using Terraform for deploying and maintaining AWS resources. * Collaborate closely with cross\-functional teams (Frontend, DevOps, Product) to deliver robust, high\-performance backend systems. * Ensure code quality, scalability, and maintainability through proper testing, documentation, and clean architecture principles. * Participate in design discussions, code reviews, and continuous improvement initiatives. * Monitor, troubleshoot, and enhance system performance and reliability. ##### **Skills** Must have * 5\+ years of professional experience in backend development. * Strong proficiency in Java/Python with hands\-on experience using Spring Boot/ FastAPI, or Django * Experience designing and implementing REST and SOAP APIs. * Solid understanding and practical experience with AWS services, including: Cognito, Lambda, API Gateway, EC2, S3, CloudWatch, SNS/SQS, etc. * Experience with Infrastructure as Code using Terraform. * Strong database knowledge: NoSQL: DynamoDB, MongoDB SQL: PostgreSQL/Aurora * Experience with CI/CD pipelines, Docker, and containerized environments. * Familiarity with microservices architecture and event\-driven systems. Nice to have Familiarity with telecommunications standards and Remote SIM Provisioning concepts. ##### **Other** Languages English: B2 Upper Intermediate Seniority Senior Cairo, Egypt Req. VR\-117140 Other Packaged Software Automotive Industry 04/11/2025 Req. VR\-117140

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

AI Engineer64313697692547125

**Key Responsibilities:** * **AI Solution Design and Development:** * + Designing, developing, and deploying complex AI/ML models and systems. + Selecting and implementing appropriate algorithms and frameworks. + Building scalable and efficient AI pipelines. * **Model Training and Evaluation:** * + Training and fine\-tuning machine learning models using large datasets. + Evaluating model performance and optimizing for accuracy and efficiency. + Implementing model monitoring and retraining strategies. * **Software Development and Integration:** * + Integrating AI models into existing software systems. + Developing APIs and other interfaces for AI services. + Writing clean, efficient, and well\-documented code. * **Research and Innovation:** * + Staying up\-to\-date with the latest AI research and trends. + Exploring and evaluating new AI technologies and techniques. + Contributing to research and development efforts. * **Leadership and Collaboration:** * + Leading and mentoring junior AI engineers. + Collaborating with cross\-functional teams, including data scientists, software engineers, and product managers. + Communicating complex technical concepts to non\-technical stakeholders. * **Solution Architecture:** * + Designing the architecture of AI powered solutions, insuring scalability, and reliability. **Requirements** **Required Skills and Qualifications:** * **Education:** * + A bachelor's or master's degree in computer science, artificial intelligence, machine learning, or a related field. * **Experience:** * + Significant experience in AI/ML development, typically 5\+ years. + Proven track record of deploying AI solutions in production environments. + Experience with deep learning frameworks (TensorFlow, PyTorch, etc.). + Experience with cloud platforms (AWS, Azure, GCP). * **Technical Skills:** * + Proficiency in programming languages such as Python, Java, or C\+\+. + Strong understanding of machine learning algorithms and deep learning techniques. + Experience with natural language processing (NLP), computer vision, or other AI subfields. + Knowledge of data engineering principles and practices. + Familiarity with containerization and orchestration tools (Docker, Kubernetes). * **Soft Skills:** * Strong problem\-solving and analytical skills. * Excellent communication and collaboration skills. * Ability to work independently and as part of a team. * Leadership qualities.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Cyber Security Lead Engineer64313697708545126

Cyber Security Lead Engineer

Objective: (summary about the position) Seeking a highly experienced **Security Lead Engineer** to lead the design, implementation, and continuous improvement of cybersecurity measures across our hybrid environment. This role requires overseeing infrastructure, application, and cloud security; managing threat detection and response systems; guiding the security posture of internally developed software; and ensuring regulatory compliance through GRC frameworks. The ideal candidate brings technical depth, leadership capabilities, and a proactive mindset to protect our digital assets and business operations. Responsibilities: **1\. Security Architecture \& Strategy** * Design, integrate, and maintain end\-to\-end security architecture for on\-premises and cloud environments. * Ensure secure network topology including segmentation, access control, and VPN tunnels. * Lead development and enforcement of security policies, procedures, and best practices. * Work closely with developers and IT architects to embed security into application and infrastructure design. **2\. SOC, SIEM, and Threat Management** * Oversee the operation and tuning of **Security Operations Center (SOC)** including **SIEM** platforms. * Manage endpoint protection through **EDR and threat\-hunting solutions**. * Manage and enhance email security systems to protect against phishing, malware, and spam, ensuring compliance with organizational security policies. * Lead incident response efforts and develop threat prevention strategies. **3\. Application and Cloud Security** * Supervise vulnerability scanning and penetration testing for internally developed applications. * Lead **WAF** deployment and optimization to protect business\-critical web applications. * Implement security best practices and policy enforcement across multi\-cloud environments **4\. Governance, Risk \& Compliance (GRC)** * Drive cybersecurity\-related compliance programs (e.g., **SOC 2 Type 2**, ISO 27001\). * Lead cross\-functional GRC initiatives and support internal/external audits. * Manage security risk assessments and recommend mitigation strategies. **5\. Documentation \& Collaboration** * Maintain detailed documentation for security controls, policies, systems, and incidents. * Plan and conduct quarterly security awareness sessions to educate staff on emerging cyber threats, security best practices, and the organization's security policies. * Work collaboratively with software engineers, network teams, DevOps, and business units. **Requirements** Min requirements: 1\. Education: Bachelor’s degree in engineering, Computer Science, Information Security or a related field. 2\. Experience: * 7 years in cybersecurity and information security roles. * 5\+ years of hands\-on experience in security architecture and threat management. 3\. Qualifications necessary for the vacancy. * Proven expertise in: o Security architecture for hybrid cloud/on\-prem setups. o Firewalls, WAF, EDR, SIEM, UTM, IPS, Proxy, and DDoS mitigation. o Network security protocols, subnetting, VPNs, and access control models. 4\. Set of skills necessary for the vacancy. * Problem\-Solving and Analytical Skills: o Ability to diagnose and resolve complex technical issues efficiently. o Skilled in designing and implementing scalable and secure IT solutions. * Organizational Skills: o Strong ability to manage multiple projects and prioritize tasks effectively. o Commitment to meeting deadlines and maintaining high\-quality standards. * Communication and Teamwork: o Excellent written and verbal communication skills. o Ability to collaborate effectively with team members and stakeholders. 5\. Certifications (Desirable): * CISSP, CISM, CEH, OSCP, CCSP * Cloud security certifications (e.g., AWS Security Specialty, Microsoft SC\-100/SC\-200\) * IT governance certifications (e.g., ISO 27001 LA, CISA)

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Technical Support Engineer64313697724162127

Technical Support Engineer

* You’ll be monitoring the Datacenter for our organization (network, platform, and applications on 24/7\) * Responsible for providing the first level of resolution in troubleshooting network and software issues of all company regions and coordinate with second level support to fix the problem. * Monitoring and Checking KPIs * Troubleshooting windows, Linux and network (VPN) issues. * Have a good knowledge of IIS, Tomcat \& apache applications * Can work with different tasks in a smooth and effective way. * Handle different requests using a ticket system or e\-mail. * Deliver the knowledge needed to the customers in a simple way **Requirements** * Bachelor’s degree in computer science. * Must be fresh graduate or up to two years graduation * 0\-2 years of experience in a similar position. * Must have Very Good command of English. * Previous experience with Linux, Windows administration, MSSQL administration. * Flexible and can work under pressure. * Preferable to have RHCSA RHCSE, * Good knowledge MCSA, MSSQL and IIS Administration. * Good knowledge MSQL, Tomcat, Apache * Strong communication and customer service skills.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Senior Java Software Engineer64313697740035128

Senior Java Software Engineer

Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000\+ customer\-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! **Meet the team!** Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting\-edge communication and engagement solutions, we want you on our team. As a Senior Software Engineer, you will be focused on gaining command of the internal workings of Unifonic's existing products and technology, implementing enhancements, supporting bug fixes, performing data analysis, reporting key metrics for Unifonic's platform, and working on the next\-generation evolution of the products while using the latest tools and technology within agile scrum teams. **Help us shape the future of communication by:** * Building and maintaining solutions that scale. Serving millions of users every day. * Contributing to building and maintaining the policies, procedures, and technical assets in Unifonic’s cloud infrastructure. * Supporting various teams with a technical vision in the core areas of interest for Unifonic's products. * Supporting multi\-cloud\-based communication products, especially as an augmentation to the internal technology team and working with partners’ software development teams. * Working on cloud\-based development and deployment, including the following: AWS (EC2, SQS, S3, RDS, Aurora). * Working closely with service delivery teams to support product deployments to the cloud. * Understanding and using Unifonic's technical architectures, tools, and techniques to build powerful, efficient, flexible, and scalable solutions. * Performing basic database administration, performance optimization, index optimization, writing advanced select queries, and replacing cursor usage with relational SQL. * Collaborating with product owners, scrum masters, and other developers to deliver a quality product using tools such as JIRA and Git. **What you'll bring:** * Hands\-on 5\+ years of experience in developing complex projects, preferably in the communications domain by using Java (Spring Framework). * Hands\-on experience in Web Development (HTML, CSS, JS). * Practical experience in queuing systems/message brokers like ActiveMQ, RabbitMQ, Kafka, Beanstalk, SQS, etc. * Practical experience with cache technologies such as Memcached, and Redis. * Experience coding in Python. * Solid experience in managing Linux servers and applications (Nginx, apache2, etc). * Proficiency in a Linux environment and in consuming and designing RESTful APIs. * Solid experience with full Software Development Lifecycle, Distributed Architectures (REST, SOAP, Queue\-based), and Microservices Architecture. * Bachelor's degree in Engineering, Software, or a related discipline or the equivalent. * Familiarity with software project management tools similar to Agile, Maven, and Git. * Experienced with using cloud hosting technologies such as AWS. * Familiar with SaaS and PaaS integration architecture and applications. * General knowledge in telecommunications (SMSC, VOIP, SMPP, etc). * Excellent communication skills. * Strong problem\-solving and analytical skills. **As a Unifone you’ll receive a range of benefits:** * Competitive salary and bonus. * Unifonic share scheme (we are all owners!). * 30 holiday days after the first anniversary. * Spend up to 10 weeks per year working from anywhere in the world! * Paid leave for new parents. * Linkedin learning license.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

IT Architecture & Design Tech Lead64313697756290129

IT Architecture & Design Tech Lead

**Join Us** ----------- At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. **Role Purpose** ---------------- * Act as architecture and design authority across IT organization * Impact assessment of requirements arising from the Business and Product Owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs * Contributing to the technical solution architecture strategy and roadmap * Responsible for delivering end to end solution designs that meets business needs and requirements * Responsible of aligning Vodafone Egypt IT roadmap with Group strategy and guidelines * In charge of resolving Technology disagreements among different IT teams * Responsible of auditing/review IT processes and solutions * Instruct/follow up on delivery teams to modify them according to IT strategy **Role Profile** ---------------- * Lead technical Design Activities for major business and technology projects across IT in a way that directly impact revenue, cost saving initiatives and NPS * Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized * Lead strategic technical activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group P\&S related architecture initiatives within Vodafone Egypt in a way that suit VF\-EG local targets and strategies * Work with SME’s and Technical Domain/Chapter leads across the IT organization on designing solutions and Identifying needed technical capabilities and required systems changes * Deliver solution Technical documents such as SoW and HLD describing the end to end solution architecture and R\&R of systems and teams * Participate in RFP and PoC process of new technical platforms and capabilities * Authorized to take necessary decisions to resolve technical conflicts among different delivery functions * Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements **Core Competencies \& Qualifications** --------------------------------------- * Proven and demonstrable Architecture, Development and Technical Leadership skills (within the Telecom industry would be a bonus) * Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development * A deep understanding of technical security concepts to protect us and our users * A track record of building reliable and safe distributed systems, with an appreciation of the trade\-offs made during construction * Stakeholder management (IT, Business) \& good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc * Strong communicator, with a passion for new technology and a drive to push your boundaries * Strong decision making/leadership capabilities * Helicopter view identifying key information and patterns * Innovativeness and ability to generate viable alternatives out of challenging situations * Proven ability to work in virtual teams Must have technical / professional qualifications: * Communication, Computer, Telecom Engineering, Computer science or Equivalent bachelor’s degree is a must * At least 7 years technical experience in different telecommunication and/or IT domains * Must have worked in at least 2 different Technology areas before preferably in Telcom/IT related domains * Hands\-on experience in developing and delivering different IT/Telcom related applications and Services * Previous experience in multinational/Vendor companies is a plus * Previous experience working on large scale and complex IT projects * IT/Enterprise architecture standards, Frameworks, reference models background is a plus * Knowledge of Agile principles and methodologies – previous experience working in an Agile Environment is a plus * Knowledge of Infrastructure, Cloud, and virtualization concepts and solutions * Knowledge of different OS/DB types * Knowledge of Software development techniques, REST web services, SOA, Architecture patterns, and Microservices architecture * Experience in Integration/middleware domain is a plus * TOGAF, AWS or Equivalent Certifications is a plus **Not a perfect fit?** ---------------------- Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. **Who we are** -------------- We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application\-adjustments/ for guidance. Together we can.

2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt

Payment and Fintech Senior Specialist.Customer and Partner Management643136977720341210

Payment and Fintech Senior Specialist.Customer and Partner Management

**Payment and Fintech Senior Specialist.Customer and Partner Management** **\-** **(****2500025O****)****Description** **Job Purpose** Delivering and owning the development components of solutions in the Payment and Fintech department for Etisalat’s payment solutions **Report To Position Name** Payment solution Development: • Daily implementation work for payment applications development with guidelines and best practices that are aligned with Etisalat SLA’s and quality standards. • Participate in solving technical challenges, design and architecture of the new platforms and projects. • Participate in development of mega projects, launching new platforms \& revamping existing platforms for payment solutions. • Ensure that all submitted code has under\-go unit testing. • Ensure the execution of all the tests are done as per the agreed process. • Ensure the proper build of the releases for each application deployment. Architecture • Participate in the architecture of new projects coming under Fintech and payment area. **Qualifications** **QUALIFICATIONS\_ESSENTIAL** Knowledge: \- Knowledge in developing and Building applications and/or models using main programming languages (Java, .NET, Angular, node ..etc.) for backend and front end development. \- Strong knowledge using Java and Spring boot. \- Banking and Payment Solutions Experience is highly preferred \- Plans, develops, tests, and documents complex applications programs. \- Generates new code and corrects, converts, and/or modifies existing code to meet specifications. Education: \- University Degree in Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering Language Proficiency: \- Excellent command of English language (Reading, Writing \& Oral). Skills \& Abilities: \- Software development background. **QUALIFICATIONS\_DESIRABLE** N/A **EXPERIENCE\_ESSENTIAL** Prior Work Experience: \- 0\-2 years of Experience in same field. **EXPERIENCE\_DESIRABLE** N/A **CERTIFICATIONS\_ESSENTIAL** Essential:  University Degree in Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering Desirable  Software Development frameworks certificate **Job****:** Senior Specialist**Organization****:** Etisalat\-Misr Entry Level**Job Posting****:** 15/Sep/2025, 6:09:22 AM

Technical Office Engineer643136976600341211

Technical Office Engineer

About Us A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting\-edge of digital transformation and technology. From the multi\-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in. Cairo GTS, Egypt (On\-Site) Responsibilities:* Prepare low current systems design, installation and shop drawings submittals. * Coordinate with SEM the systems requirements to ensure technical requirements are fulfilled. * Study project contract documents (Tenders, BOQ, design specifications). * Prepare as\-Built drawings, handover deliverables \& submit to the customer. * Meet \& Coordinate with the consultants, customers to ensure all low current requirements are fulfilled. * Prepare monthly progress reports. * Coordinate plant engineering submittals with DC. Requirements:* Bachelor’s degree in electric, telecommunications engineering / MSC is a plus. * Minimum of 3 years’ experience at low current systems. * Professional in using AutoCAD, Revit MEP is a must. * Experience using MS Office, adobe acrobat, InDesign. * Excellent communication, problem\-solving skills. * Previous proven experience in large scale projects. Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers. At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment \- we are proud to be an equal opportunity employer. We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.

367X+4PR, Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320330, Egypt

Senior Software developer637017884209931212

Senior Software developer

We are seeking a skilled \*\*.NET Developer\*\* to join our dynamic team. You will design, develop, and maintain high\-performance software solutions using the .NET ecosystem. The ideal candidate has a strong background in backend development, cloud integration, and agile practices, with a passion for clean code and scalable architecture. Key Responsibilities:\*\* * Design, develop, and deploy \*\*scalable .NET applications\*\* (C\#, ASP.NET Core). * Collaborate with cross\-functional teams (frontend, DevOps, QA) to deliver robust solutions. * Optimize applications for \*\*performance, security, and maintainability\*\*. * Integrate with databases (SQL Server, My SQL), APIs, and cloud services (Azure/AWS). * Participate in \*\*code reviews, sprint planning, and architectural discussions\*\*. * Troubleshoot and debug complex issues in production environments. **Requirements** * University degree in computer science, Engineering or relevant field. * 3\+ years of hands\-on experience with \*\*.NET Core/.NET 5\+\*\* and C\#. * Good at Background services. * Proficiency in \*\*ASP.NET Core MVC/Web API\*\* and RESTful services. * Strong knowledge of \*\*Entity Framework Core\*\*. * Experience with \*\*SQL/My SQL databases\*\* (SQL Server). * Frontend basics (JavaScript/TypeScript, Angular/React) is a plus. * Experience with \*\*CI/CD pipelines\*\* (GitHub Actions, Azure DevOps) is a plus. * Knowledge of Clean Architecture\*\* is a plus. \#\#\#\# \*\*Soft Skills:\*\* * Problem\-solving mindset and attention to detail. * Strong communication and teamwork in an agile (Scrum/Kanban) environment. * Open to learning new things and technologies. \- \#\#\# \*\*Nice\-to\-Have:\*\* * Experience with \*\*CI/CD pipelines\*\* (GitHub Actions, Azure DevOps). * Knowledge of Clean Architecture\*\*. \-

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

IP Test Scripter (VOIS)637017885262111213

IP Test Scripter (VOIS)

**Role Purpose:** ----------------- * Develop state of the art methodologies and frameworks for the implementation of test automation for Central IP Network lab including OS regression and SDN testing * For the scope of test automation, introduce open source tools and methodologies through a process of PoC evaluation and adoption * Use already defined methodologies to design and develop test automation scripting * Utilize best DevOps practices (CI/CD) and methods for sw delivery and versioning control * Support and maintain lab virtualized system environments for testing applications * Maintain and optimize scripting developments and execute test campaigns * Extract and analyse test automation outputs and reporting * Responsible for setting up, maintaining and evolving existing Product Test Robot Automation framework and test cases as part of a team * Design dynamic Robot framework keywords with re\-usability and flexibility in mind * Creation, execution, analysis and maintenance of the smoke and regression test suites on a frequent basis, striving to keep them stable and reliable * Develop new automation test methods/tools to improve test efficiency and effectiveness. * Drive and organize the automation of manual tests within the team **Key accountabilities and decision ownership:** ------------------------------------------------ * Investigate and adopt open source automation tools and techniques * Collect and implement any automation requirements/specifications for IP regression and SDN testing * Define and maintain state of the art systems and tools for Test Automation purposes * Develop and maintain automation scripting and CI/CD systems * Install and maintain virtual environment systems to host containarized applications **Preferred core competencies, knowledge and experience:** ---------------------------------------------------------- * Act as a team player * Self\-Starter with plenty of drive to push barriers and a pragmatic approach to get the job done * Optimum communication skills * Cultural awareness **Preferred technical / professional qualifications:** ------------------------------------------------------ * BSc or MSc in Telecommunications, Computer Engineering, Information Technology or equivalent degree * Good or basic knowledge of IP Networking is an advantage (CCNA certificate) * Experience with Robot Framework, Python and/or other programming languages for automation * Experience in CI/CD and DevOps tools (Git, Jenkins) * Experience with Linux (CentOS, RHEL), VMware (ESXi) systems and Docker * SW development experience in JSON, XML, Xpath * Good knowledge of application programming interfaces (REST, RESTCONF, NETCONF) * Experience in performance testing tools (e.g Keysight tester) is a plus **\#VOIS \#BeUnrivalled \#Createthefuture** -------------------------------------------

2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt

Loyalty Lead637017884273951214

**Purpose of the job** Developing and animating Orange base through rewards (Points program, Non telco platform) across all market segments, to enhance loyalty and decrease churn rate. **Duties and responsibilities** * Manage and grow a partnership network, as well as setting up new agreements and contracting with 3rd parties. * Experience in managing projects and ability to interact at all levels of management internally (with multiple teams) and externally. * Ability to uphold and improve existing processes relating to invoicing / payments of 3rd parties, as well as customer complaint management. * Ability to create clear traceable Loyalty propositions and activities to help measure and maintain customer satisfaction and brand loyalty. * Ability to Initiate on going loyalty promotions, events and gifts tested and validated operationally prior to and post proposition launch. * Work with research and Shops representatives and back\-office teams to identify program members feedback on any new proposition or offer launched either by Orange or its competition. * Gather relevant sales, operational, customer results post launch. * Develop and produce regular analytical reports and dashboards to ensure proper management of the program budget and other resources. * Collaborative working with all related teams within and outside Orange to authenticate the overall customer experience end to end before launching any initiative. * Create clear traceable Loyalty propositions and activities to help measure and maintain customer satisfaction and brand loyalty. * Design and maintain operational processes that enhance the experience of members of the Loyalty Programs and raise their satisfaction. **Job specification** Education * Bachelors degree from a recognized university in one of the following fields: Business Administration, Marketing or Engineering. Experience * 0\-2 years of experience in the telecommunications industry or in a Marketing position. Skills and abilities * Very good English both spoken and written. * Very good computer skills. * Strategic and concept development skills. * Negotiation and communication skills. * Customer centric person. * Team working spirit. * High attention to detail and quality focus. * Networking \- builds relationships, able to work collaboratively across the organization and with external partners. * Results Orientated \- absolute delivery focus, strong desire to deliver bottom line results and passionate and resilient. **Contrat** ----------- CDI

جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt

UC & Cloud Crisis Manager637017884417311215

UC & Cloud Crisis Manager

**Votre rôle** -------------- Lead customer bridge during major incidents, serving as the main point of contact until service restoration specifically for Unified Communication solutions and Cloud Platforms. * Communicate effectively with customers during major incidents, adhering to case excellence guidelines. * Ensure timely execution of technical escalations and achieve management escalations. * Assist in vendor/carrier management for incident resolution. * Own incident management processes for customers, covering all tiers of support (1, 2, \& 3\). * Facilitate frequent meetings between different support levels to enhance collaboration. • Maintain and optimize the support model for Unified Communication solutions and Cloud Platforms as necessary to meet customer needs. • Intervene in the event of a risk of SLA breach or failure to achieve targets, and ensure appropriate measures are taken by operational teams. * Manage customer service improvement plans specifically tailored for Unified Communication solutions and Cloud Platforms\[1]related incidents. * Respond to daily information requests on Solutions' incident status. * Conduct incident analysis and trend analysis, producing periodic reports about UC \& Cloud incident management activities. • Ensure thorough analysis of incident reports, taking appropriate actions based on the findings. • Act as a problem manager in some situations, ensuring follow\-up with the customer and account team at agreed frequencies. * Lead the creation of documents to assist the Service Desk in supporting customers (High\-level designs, support processes, account details, etc.). * Act as a leading point of any escalations the customer might initiate. * Lead the delivery of informational sessions and trainings to all tiers of support when needed. * Undertake any other reasonable tasks assigned by GCS \& GPS management. * Build predefined crisis notification lists. * Reporting and KPI for crisis management. * Deliver training sessions to SD to enhance communication skills based on PMIR. * Lead/follow up on global SIP (Service Improvement Plan). * Provide global RCA (Root Cause Analysis). **Votre profil** ---------------- Excellent knowledge of Cloud or IPT/IPCC Technologies. • Excellent communication, Interpersonal, organizational and presentation skills. • Fluent in English (French is a plus). • Good consulting and problem\-solving skills. • Able to work efficiently and independently to meet deadlines. • Able to understand complex customer infrastructure and good understanding of services offered. • Ability to work under pressure and deal with multiple tasks. • Solid knowledge on the orange technologies and offers (certificates are a plus). • Good technical knowledge in one or more offers provided by different entities: (GPS, OCD, GPS, IOPS, FOPS, …) • Good business writing and communication skills. • Leadership skills with good process\\organization knowledge. **Le plus de l'offre** ---------------------- * Global opportunities: Work in multi\-national teams with the opportunity to collaborate with colleagues and customers from all over the world * Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working) * Professional development: training programs and upskilling/re\-skilling opportunities * Career growth: Internal growth and mobility opportunities within Orange * Caring and daring culture: health and well\-being programs and benefits, diversity \& inclusion initiatives, CSR and employee connect events * Reward programs: Employee Referral Program, Change Maker Awards Educational background and Professional Experience: • Bachelor’s degree in telecommunication engineering or computer science • Minimum of 2\-year related work experience in customer technical support or similar organizations **Entité** ---------- Global Delivery \& Operations Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business **Contrat** ----------- CDI

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Lead, USSD637017884487711216

**Purpose of the job** Handling USSD projects as Dev\-Ops model, starting from feasibility study, integration, Go\-live activities, in addition to handling operational tasks after going live. **Duties and responsibilities** * Developing new services \& advancing changes in existing USSD flows. * Handling deployments on USSD platform. * Monitoring service KPIs for all USSD services, and ensuring service stability. * Performing regular checks on USSD platform for ensuring operations efficiency. * Tackling any global or individual incident related to USSD. * Maintaining accountability of new systems upgrades \& extensions. * Accepting and validating new features implementation, and software upgrades. * Performing planned actions during low traffic \& handling open cases with vendors \& customer complaints related to regular On\-call duties. **Job specification** **Education** Bachelor degree in Telecommunication and Electronics Engineering or Computer Science. **Experience** 0 \- 2 years of experience in telecom industry. **Skills and abilities** * Very good English both written and spoken. * Very good Microsoft office knowledge. * Good UNIX admin skills. * Basic networking skills. * Project management Skills **Contrat** ----------- CDI

جنبن ميثلون جنبن اكتوبر السادس من اكتوبر WWH9+CG7 تصوير، 6th of October City (2), Giza Governorate 3226010, Egypt

Sr. Integration Specialist637017884629771217

Sr. Integration Specialist

**Job Description:** The Sr. Integration specialist will be responsible for owning and defining the roadmap to build its solid integration capabilities. Starting from assessing the current integration landscape, understanding the gap areas and pain points to leading a successful implementation of an E2E integration capability that support decoupling, business process orchestration and proper API Gateways.**Duties \& Responsibilities** :\_* Develop integration architecture strategies that meet business and technical requirements. * Document, understand and maintain E2E integration catalog that capitalize on delivering fast values. * Prepare integration design artifacts and review different artifacts or design documents to ensure conformance to the proposed solution. * Oversee the implementation of integration solutions, ensuring quality and timely delivery. Develop the solution architecture in alignment with business goals and enterprise architecture guidance * Assess existing systems and processes to identify integration needs and opportunities. * Support Product Owners, Business Users, BA and others in creating roadmap for complex CRs from integration and API perspective * Design and implement APIs, middleware, and data exchange mechanisms. * Manage integration layers and ensure seamless connectivity between internal and external systems. * Lead E2E solutioning across BSS, OSS and Digital for product offering for telecommunication in consumer and enterprise domains like L2VPN, L3VPN, DIA, FTTX, VoLTE, VoBB, 5G, Cloud Services and B2B Marketplace. **Skill Set / Qualifications** :\_* B.Sc. in Computer Science, Software Engineering, or IT. * Experience in Integration and telecommunications. * Hands\-on experience with integration tools and platforms (e.g., MuleSoft, Kong, Boomi, TIBCO, Apache Camel, etc.). * Proven expertise in designing and implementing RESTful APIs, SOAP services, and microservices. * Strong knowledge of middleware, enterprise service bus (ESB), and messaging systems. * Proficiency in cloud platforms (AWS, Azure, or GCP) and cloud\-native integration patterns. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in\-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here*.*

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

E-Payment Front End Development Senior Analyst .Customer and Partner Management637017884698911218

E-Payment Front End Development Senior Analyst .Customer and Partner Management

**E\-Payment Front End Development Senior Analyst .Customer and Partner Management** **\-** **(****250000V3****)****Description** **Job Purpose** Responsible for conducting testing activities including analysis, design, implementation, and reporting for the developed software. **Report To Position Name** • Responsible for conducting testing activities including analysis, design, implementation, and reporting for the developed softwares. • Design, execute, and maintain test cases. • Report issues through bug\-tracking systems. • Investigate reported issues and follow up until they are resolved. • Provide automation scripts for assigned tickets/tasks. • Contribute to quality and functionality improvement of software. • Review of software requirements. • Design test methods, test cases and other documentation for functional and regression testing. • Executes engineering test cases or baseline/integration test cases and ensures that results are recorded. • Work within an agile, self\-organising Scrum team • Thorough knowledge of software testing methodologies and techniques • Participate in team meetings to discuss, understand, refine and estimate backlog items • Participate in team meetings to plan sprint work • Create test cases that cover the expected functionality and acceptance criteria documented in user stories and other appropriate backlog items • Identify complex requirements and features and discuss with test and development leads and management to outline test cases • Participate in creating test plans and cycles • Carry out manual testing of test. • Identifies defects consistently and clearly that defects can be reproduced by the development team. Works with development as required to help reproduce issues and to insure defects are understood and valid • Preparation of test reports job requirements • Contributes in estimate meetings. • Follows up on issues and bugs to improve the quality of the deliverables. • Submits Daily Status Reports. • Trains juniors in testing policies and procedures. • Reviews and updates/creates test cases documents created by juniors. • Reviews issues reported by juniors • Understands application business area and application requirements • Familiar with test\-program concerns including test\-data management, trouble reporting and resolution, test design, and test development • Expertise in a variety of technical skills including programming languages, database technologies, and computer operating systems • Familiar with different test tools, defect\-tracking tools, and other automation tools supporting the testing life cycle, and their use. **Qualifications** **QUALIFICATIONS\_ESSENTIAL**  University Degree in B.Sc. in Computer Science / Telecommunications  A career QA professional with 5\+ years in Testing quality management field.  Expertise in QA methodologies and strategies with a focus in white box, stress, Security and Load testing, test case planning, and documentation  Experience developing and testing systems/infrastructure software (file systems, operating systems, database engines, replication servers etc.,), with capability to understand details of the technology.  Good communication skills, both written and verbal, especially the ability to explain complex testing topics clearly.  The ability to communicate and work in multicultural team environment. These include leadership, motivating, communicating effectively, listening, providing performance feedback, etc.  Skills 1\. Advanced UNIX scripting 2\. Excellent problem resolution, judgment, and decision\-making skills required. 3\. SQL/PLSQL 4\. Software Testing Experience 5\. Advanced MS office is required 6\. Excellent written and oral communication skills 7\. Fluency in English (Reading, Writing \& Oral) **QUALIFICATIONS\_DESIRABLE** N/A **EXPERIENCE\_ESSENTIAL**  Minimum 3 years overall experience. **EXPERIENCE\_DESIRABLE** • Experience in Software testing techniques • Experience in Software testing Tools (Management\- Load\- Automation\- Security) **CERTIFICATIONS\_ESSENTIAL** Essential:  University Degree in Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering Desirable  Software Development frameworks certificate. **Job****:** Senior Analyst**Organization****:** Etisalat\-Misr Non\-Management**Job Posting****:** 18/Jun/2025, 2:16:22 AM

Product Owner (Software Background)637017884766751219

Product Owner (Software Background)

Vision and Strategy: Define and communicate the product vision, strategy, and roadmap in alignment with business objectives and customer needs. Backlog Management: Create, maintain, and prioritize the product backlog. This includes writing clear and concise user stories, acceptance criteria, and ensuring the backlog is transparent, visible, and understood by the development team and stakeholders. Requirements Elicitation and Definition: Work closely with stakeholders (customers, business units, sales, marketing, support) to gather and analyze requirements, translating them into actionable product backlog items. Prioritization: Make informed decisions on backlog item priority based on business value, customer impact, technical feasibility, and strategic goals. Agile/Scrum Participation: Actively participate in all Scrum ceremonies (Sprint Planning, Daily Stand\-ups, Sprint Review, Sprint Retrospective). Represent the customer and provide clarifications to the development team. Release Planning: Define release goals and work with the development team to plan and deliver product increments. Stakeholder Management: Effectively manage stakeholder expectations and ensure alignment between business needs and product development. Provide regular updates on product progress. Market Research and Analysis: Stay updated on market trends, competitor activities, and customer feedback to identify opportunities and ensure product relevance. Product Validation: Work with the development team and stakeholders to validate product increments and ensure they meet the defined acceptance criteria and deliver value. Collaboration: Foster strong collaboration between the development team, designers (UI/UX), and other stakeholders. **Requirements** * **Bachelor's degree** in Computer Science, Software Engineering, Information Technology, or related fields. * **2–4 years** of experience as a Product Owner, Product Manager, or Business Analyst within an Agile/Scrum environment. * Proven experience managing product backlogs, writing user stories, and collaborating with software development teams. * Demonstrated success in launching and managing software products. * Industry\-specific experience (e.g., FinTech, e\-commerce, SaaS, Telecommunications) is highly desirable. * **PMP or Agile/Scrum Master certification** (CSM or equivalent). * Strong understanding of Agile/Scrum principles and practices. * Excellent communication, facilitation, and coaching skills. * Ability to build and maintain effective relationships with teams and stakeholders. * Strong analytical, problem\-solving, and conflict\-resolution skills. * Ability to independently manage multiple priorities in a fast\-paced environment. * Technical background strongly preferred. **Benefits** * 8 Working hours from 9 AM to 5 PM or (10 AM to 6 PM ) * 2 days off (Friday\-Saturday) * Hybrid * Medical Insurance * Social Insurance * Growth Opportunity * Learning \& Development Path

2656+974, Ewais Ln, Thalethah, Al Giza, Giza Governorate, Egypt

Solution Architect637017884835871220

Solution Architect

**Join our Team** ----------------- **About this opportunity:** Join our dynamic team at Ericsson as a CS/IMS Solution Architect to play an integral role in the delivery of CSI projects of CS Core and IMS domain within Ericsson’s Communication Services portfolio. This job involves analyzing customer requirements and driving the delivery of the right solutions that fulfills the customer requirements. In this position as a Solution Architect, you will be a part of a very diverse team with members on multiple sites working across time\-zones **What you will do:** * Stay abreast of on new technology/technical areas and share information about solution to enable customer competence build. * Analyze customer technology, define business requirements, and participate in risk analysis. * Help create effective solutions through activities in network design, planning and deployment. * Participate in customer projects, including project definition, project management tasks, design and verification of implemented solutions. * Design solution and drive end\-to\-end technical solutions during delivery. * Develop and review project design documents and ensure that implementation meets the design requirements. * Achieve high quality of in\-scope projects deliverables (i.e. requirements analysis, HLD, LLD, configurations, acceptance KPIs, reports…etc). * Lead the deployment (Design, Integration) of CS Core and IMS Core Solutions as Lead Architect and/or Lead System Integrator. * Plan, implement and lead migration activities. * Active participation in coaching and mentoring during knowledge sharing to other team members. * Offer support and guidance to customer support teams during post\-production project activities. **The skills you bring:** * Education: BSc. degree in Computer Science or Telecommunication Engineering or equivalent. * Minimum years of experience: At least 10\+ years of experience in Telecommunication Industry in a similar role. * Previous experience from hands\-on work as a Solution Architect in design and integration of Mobile Voice Core Networks. * Domain Experience: IMS Core Networks, Circuit Switching (CS) Core Network and Regulatory Solutions domains. * Knowledge of mobile network architecture, particularly in deploying and integrating CS Core and IMS network functions. * Knowledge of Ericsson IMS Products including vSBC, vCSCF, vMTAS, vEMe, vMRF, vAFG and vUPG. * Knowledge of Ericsson MSS Products including MSC\-S and M\-MGw. * Good understanding of interfacing systems and domains (e.g. UDM). * Excellent knowledge of IMS architecture, IMS signalling, interfaces and protocols (SIP, SIP\-I, DIAMETER). * Excellent knowledge of CS Core Network architecture, signalling, interfaces and protocols (SS7/SIGTRAN). * Understanding of VoLTE, VoWiFi and VoNR end\-to\-end solutions * Ericsson Portfolio Knowledge. A whole new world of opportunities is waiting across our MMEA – visit the link to learn more about the Market area https://internal.ericsson.com/book/85964/mmea\-all\-you\-need\-know?unit\=31501901\&location\_tid\=351 **Why join Ericsson?** At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. **What happens once you apply?** Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. **Primary country and city:** Egypt (EG) \|\| Cairo **Req ID:** 768202

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Automation & Robotics Developer.Enterprise Information Management637017884972831221

Automation & Robotics Developer.Enterprise Information Management

**Automation \& Robotics Developer.Enterprise Information Management** **\-** **(****2500018Z****)****Description** **Job Purpose** Maintaining proper design and development for the technologies and services in use Managing the interactions between Internal Teams, Vendors and Customer teams to assure services delivery / availability and fast TTM / problem solving with the best quality and a satisfactory service level. Identifying problematic areas and implementing strategic solutions in time. Overseeing and determining major IT projects including system updates, upgrades, migrations and outages Fostering new ideas, technologies and ways of improvement for Automation and Development Systems and Sub Systems. To plan, develop, implement and operate Infrastructure Services Solutions **Report To Position Name** Automation and Robotics Plan, Implement, Operate and Maintain all aspects of Automation and Robotics Services provided internally to Etisalat users and externally to our customers in our Data Centres, Head Quarters, Contact Centres and Retail stores Including: Full Responsible and Accountable on all live production Technologies and Services offered. Responsible on maintaining proactively and reactively all Technologies and Services offered during business hours and On\-Call. Responsible on the continuous enhancements in the operational tasks to meet the organization objectives. Third level of support for all Automation and Robotics Technologies and Services offered. Follow up reviewing and publishing the services documentations to assure business continuity and fast tracks for problems resolution. Apply patch fixes for all bugs on all live systems whenever needed. Responsible on issuing RFPs / RFQs for Infrastructure services provided. Work in full cooperation with the IT Service Support team in any escalated issues End to End until complete resolution. Check and ensure resolution of all issues to achieve all operations objectives without breaching the SLA. Follow Change Management Processes in handling all changes concerning production systems. Enhance operations SLAs and assure customer satisfaction. Customers and Vendor Management Vendor management, negotiation, evaluation, selection and escalation. Offering the proper Technical solutions for customers Providing superior Service Delivery and Service availability for customer solutions Monitoring Contractual Agreements to evaluate and monitor contracts to ensure vendors comply with supporting contractual terms and conditions. Reporting \& Documentation Responsible for responding to mails and sending required reports in a good timely manner. Develop Quarterly presentation showing quarterly results. Develop regular weekly reports showing the work progress \& status of assigned tasks/projects. **Qualifications** **QUALIFICATIONS\_ESSENTIAL** BSc in Telecommunications \& Electronics Engineering, Computer science or equivalent. Keeping up\-to\-date with industry trends and technology developments. Extensive knowledge of software development and its technologies. Strong knowledge of CSS, HTML, Javascript, C\#, Sharepoint, K2 , UI Path, WCF, Web API, Angular and SQL. Highly motivated and competent with decision\-making ability Very Good Analytical, Problem Solving and Integration skills Very Good ability to conduct gap analysis on current systems and develop plans to cover these gaps Plan for activities and carry out assignments with no supervision Very good communication, documentation and presentation skills Excellent in Arabic \& English (Reading, Writing \& Oral) Innovative Teamwork **QUALIFICATIONS\_DESIRABLE** Very Good Computer skills, Advanced MS excel is a plus. Project management skills. Knowledge of latest technologies. **EXPERIENCE\_ESSENTIAL** Minimum 2 Yrs. experience in .Net Development. Preferred 1 Yrs. experience in SharePoint Development experience Preferred 2 Yrs. experience in RPA Development experience Solid Experience in Exchange, SharePoint and MS SQL Solid Experience in Requirements gathering Solid Experience in building ERD Solid Experience in code review for accuracy and functionality for himself and junior staff Solid Experience in Analyzing code segments regularly. Solid Experience in Delegating tasks to team members. **EXPERIENCE\_DESIRABLE** N/A **CERTIFICATIONS\_ESSENTIAL** Technical Trainings in .Net, SharePoint, MS SQL, CSS, HTML, Javascript, C\#, Sharepoint, K2, UIpath, WCF, Web API, and Angular Soft Skills (Communication skills, Project Management, Business Development and Leadership) Desirable: ITIL Project Management Business Analysis SCRUM **Job****:** Developer**Organization****:** Etisalat\-Misr Executive**Job Posting****:** 15/Jun/2025, 5:23:34 AM

Team Leader Ethernet as Service - Connectivity Development - Products and Marketing637017885043231222

Team Leader Ethernet as Service - Connectivity Development - Products and Marketing

**Votre rôle** -------------- Summary Leads a team of testers to ensure software quality across various projects, Implements testing strategies, plans, and processes. Oversees all aspects of software testing while also managing project timelines, resources, and deliverables. This role requires a blend of test management expertise and project management skills. Target of validation is to verify the device's compliance with carrier Ethernet standards and its ability to provide reliable, high\-performance Ethernet transport services in telecommunications networks. Responsibilities: Lead the execution of test plans and test cases. Team lead Ethernet experts Estimate testing effort and resource allocation. Define validation scope, objectives, and deliverables. Develop and manage project schedules. Identify and manage risks related to software quality. Track and report on project and testing progress. Collaborate with development, product teams \& cross\-functional teams. Implement and improve testing and project management processes. Stay up to date with testing best practices and tools. Overseeing tests of new optical modules and referencing them in the appropriate supply chains (SCEF or SCF) Supporting account teams with RFP responses and production/after\-sales issues **Votre profil** ---------------- Have BSc Computer Science or Computer Engineering or Communication Engineering; university degree with \+8 years experience. Experience with Agile Methodologies, Scrum Process, Sprints, and tools, e.g. JIRA, Confluence. Experience knowledge in routing and IP DATA Networks. Excellent communication and interpersonal skills. Fluent in French \& English in a must. Good knowledge of automated test suites frameworks such as Selenium, Robot Framework is a plus Relevant certifications (e.g., ISTQB, PMP, Agile Fundamentals) is a plus **Le plus de l'offre** ---------------------- **Entité** ---------- Products and Marketing Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business **Contrat** ----------- CDI

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

Senior Software Engineer - Java with Python637017883069451223

Senior Software Engineer - Java with Python

Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing how businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000\+ customer\-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! **Meet the team!** Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting\-edge communication and engagement solutions, we want you on our team. As a Senior Software Engineer \- JAVA, you will be focused on gaining command of the internal workings of Unifonic's existing products and technology, implementing enhancements, supporting bug fixes, performing data analysis, reporting key metrics for Unifonic's platform, and working on the next\-generation evolution of the products while using the latest tools and technology within agile scrum teams. **Help us shape the future of communication by:** * Building and maintaining solutions that scale. Serving millions of users every day. * Contributing to building and maintaining the policies, procedures, and technical assets in Unifonic’s cloud infrastructure. * Supporting various teams with a technical vision in the core areas of interest for Unifonic's products. * Supporting multi\-cloud\-based communication products, especially as an augmentation to the internal technology team and working with partners’ software development teams. * Working on cloud\-based development and deployment, including the following: AWS (EC2, SQS, S3, RDS, Aurora). * Working closely with service delivery teams to support product deployments to the cloud. * Understanding and using Unifonic's technical architectures, tools, and techniques to build powerful, efficient, flexible, and scalable solutions. * Performing basic database administration, performance optimization, index optimization, writing advanced select queries, and replacing cursor usage with relational SQL. * Collaborating with product owners, scrum masters, and other developers to deliver a quality product using tools such as JIRA and Git. **What you'll bring:** * Hands\-on 5\+ years of experience in developing complex projects, preferably in the communications domain by using Java (Spring Framework). * Hands\-on experience in Web Development (HTML, CSS, JS). * Practical experience in queuing systems/message brokers like ActiveMQ, RabbitMQ, Kafka, Beanstalk, SQS, etc. * Practical experience with cache technologies such as Memcached, and Redis. * Experience coding in Python. * Solid experience in managing Linux servers and applications (Nginx, apache2, etc). * Proficiency in a Linux environment and in consuming and designing RESTful APIs. * Solid experience with full Software Development Lifecycle, Distributed Architectures (REST, SOAP, Queue\-based), and Microservices Architecture. * Bachelor's degree in Engineering, Software, or a related discipline or the equivalent. * Familiarity with software project management tools similar to Agile, Maven, and Git. * Experienced with using cloud hosting technologies such as AWS. * Familiar with SaaS and PaaS integration architecture and applications. * General knowledge in telecommunications (SMSC, VOIP, SMPP, etc). * Excellent communication skills. * Strong problem\-solving and analytical skills. **As a Unifone you’ll receive a range of benefits:** * Competitive salary and bonus. * Unifonic share scheme (we are all owners!). * 30 holiday days after the first anniversary. * Spend up to 10 weeks per year working from anywhere in the world! * Paid leave for new parents. * Linkedin learning license.

149 Ramses, Al Fagalah, Al Azbakeya, Cairo Governorate 4320312, Egypt

PS Core Planning Senior Engineer.Core Network Development & B2B637017883141151224

PS Core Planning Senior Engineer.Core Network Development & B2B

**PS Core Planning Senior Engineer.Core Network Development \& B2B** **\-** **(****230000YO****)****Description** **Job Purpose**  To plan and integrate packet core nodes and services according to Etisalat vision and direction.  Act as project manager for different assigned projects .  To provide PS technical support to our internal customers.  To participate in enhancing the technical knowledge of PS engineers. **Report To Position Name** 1\. Plan and implement new technologies and services related to Packet Core. 2\. Initiate RFIs, RFPs for the different new Packet Core products. 3\. Carry out the capacity planning for the PS core entities. 4\. Fine tuning for PS nodes to achieve smooth and high quality performance. 5\. Tracking the performance of the PS core entities, and provide daily and weekly reports. 6\. Integrate and accept the new Packet core nodes. 7\. Integrate new network nodes to PS Core. 8\. Provide converged solutions for packet services to cover marketing requirements. 9\. Study the available packet modules and terminals abilities to cover the packet solutions requirements. 10\. Develop personal skills and capability through on\-going training, as provided by the company or elsewhere subject to Company approval. 11\. Act as a technical reference to other engineers. 12\. Transfer know how to engineers in PS core team. 13\. Prepare weekly project updates for PS Core planning team leader. 14\. Vendor/supplier periodic performance evaluation. **Qualifications** **QUALIFICATIONS\_ESSENTIAL**  BS in Electronics and Communication Engineering. **QUALIFICATIONS\_DESIRABLE**  Excellent knowledge of the IP nodes and protocols.  Excellent knowledge of the different packet core nodes.  Good leadership and decision\-making skills. **EXPERIENCE\_ESSENTIAL**  From 3 to 5 years experience in GSM/Telecommunications field. **EXPERIENCE\_DESIRABLE**  Ability to work under pressure.  Ability to work within a team.  Ability to travel inside/outside Egypt. **CERTIFICATIONS\_ESSENTIAL** N/A **Job****:** Senior Engineer**Organization****:** Etisalat\-Misr**Job Posting****:** 09/Jul/2023, 9:17:37 AM

EGP 230,000/year

BB Access & Transmission Engineer637017883207711225

BB Access & Transmission Engineer

**BB Access \& Transmission Engineer** **\-** **(****23000168****)****Description** **Job Purpose**  To ensure the achieving of Etisalat Misr ISP Access / Transmission Networks operational KIPs (Network Availability / Stability, MTTR), committing to the internal/external SLAs. **Report To Position Name** * Maintain, Operate and Manage Access and Transmission infrastructure database and make relevant data readily available on request. * Monitor the performance of the Access/Transmission network and maintain network quality at the Level set by top / senior management in line with industry standards. * Evaluate new AN/TX products, features and tools before they are considered for implementation on the network * Direct Interface with other Network / Customer divisions and other Etisalat Misr related departments. * Direct/Indirect Interface With TE/NTRA Authorities. * Play the role of Optimizing and Problem Management on Access / Transmission Networks operating level. **Qualifications** **Essential Qualifications and Experience** B.SC. Of Communications \& Electronics engineering. Minimum 1 years’ experience in telecommunication networks infrastructure operations management **Desirable Qualifications and Experience** 1\-CCNA , CCNP **Special trainings / Credentials / Memberships/ Licenses**  Technical Training  Statistics and Quality training **Job****:** Engineer**Organization****:** NOL Business Group Entry Level**Job Posting****:** 04/Jul/2023, 8:36:19 AM

BSS Engineer.Network Management637017883275531226

BSS Engineer.Network Management

**BSS Engineer.Network Management** **\-** **(****220002IS****)****Description** **Job Purpose** Attend and follow up all Telecom activities in field. **Report To Position Name**  Rollout Implementation Activities  Follow\-up and tracking of Rollout implementation activities  Monitor installation quality  Manage periodical report  Framework Boundaries: Internal: Acquisition, construction, rollout support, LOS team, Special projects, Radio Planning, BSS planning, Transmission Planning, Operation and Maintenance, Network Quality and Acceptance team.  External Boundaries: Vendors, Telecom Contractors, Leased line providers. Financial Authorities: Functional Authorities: 1\. Evaluate team performance to his manager. **Qualifications** **QUALIFICATIONS\_ESSENTIAL** • University degree in Electrical/Electronic Engineering / B.Sc in Telecommunication Engineering or equivalent work experience with telecom operators. • Very Good Computer skills, MS excel is required • Very Good in Arabic \& English (reading, writing \& oral) **QUALIFICATIONS\_DESIRABLE** NA **EXPERIENCE\_ESSENTIAL** • Minimum 1\-2 years Experience. • Minimum 1 years relevant experience with 2 years in the telecom industry working with telecom operators. **EXPERIENCE\_DESIRABLE** NA **CERTIFICATIONS\_ESSENTIAL** NA **Job****:** Engineer**Organization****:** Etisalat\-Misr Executive**Job Posting****:** 19/May/2023, 5:25:26 AM

Enterprise Service Provisioning Senior Engineer637017883343371227

Enterprise Service Provisioning Senior Engineer

**Enterprise Service Provisioning Senior Engineer** **\-** **(****2200015T****)****Description** **Main Responsibilities** * Responsible for activation and testing the B2B services End to End for Mega Project (ISP Network and Customer CPEs) and perform the proper troubleshooting procedures to diagnose any problem with the concerned teams. * Review next day installation prepared plan by making sure that all components ( devices , cables , TE work orders ..) are available and all stakeholders are informed to ensure successful and smooth installation cases. * Coordinate distributing of work to ensure proper workload distribution among available team members. * Review transportations papers to ensure meeting of company travel policy. * Responsible for configuring modems, routers, any other required equipment and testing them to ensure proper hardware operation. * Manage field technicians during the installation process at the central and customer site to ensure proper work steps are done by the tech. * Manage solving any obstacles that may delay the installation process. * Update concerned teams by any extra requirements of the customer to ensure that his requirements are totally met. * Work closely with customer during activation phase for his router configuration \& troubleshoot for any problem. * Responsible for testing the proper activation of 3G SIMs and Perform the troubleshooting procedures to diagnose any problem with the concerned team. * Work with Etisalat technical teams for installing and activating customers’ wireless connections. * Responsible for testing the proper activation of wireless connections and Perform the troubleshooting procedures to diagnose any problem with the concerned team * Ensure receiving installation reports signed by the customer to keep updated records of all orders that were fulfilled and upload them on system. * Update system with accurate technical data and close installed orders. * Pay customer visit at project closure to deliver the whole project to the customer. * Make site surveys and suggest the requirements for applicable solutions. * Present daily / weekly / monthly reports to ensure that the required updated are propagated **Qualifications** **QUALIFICATIONS\_ESSENTIAL** Bachelors Degree in Engineering or any related field. **QUALIFICATIONS\_DESIRABLE** N/A **EXPERIENCE\_ESSENTIAL** Minimum 2 years of experience. **EXPERIENCE\_DESIRABLE** * Minimum 1 year Experience in similar telecommunication fields. * Project Management **CERTIFICATIONS\_ESSENTIAL** * CISCO (CCNA) * CCNP\-optional **Job****:** Sr. Engineer**Organization****:** NOL Business Group Executive**Job Posting****:** 19/May/2023, 5:30:55 AM

Technical Customer Experience Principal Engineer.CTO/PMO/Customer Experience Office637017883409931228

Technical Customer Experience Principal Engineer.CTO/PMO/Customer Experience Office

**Technical Customer Experience Principal Engineer.CTO/PMO/Customer Experience Office** **\-** **(****220000QO****)****Description** **Job Purpose** Leading and Coaching group of engineers for monitoring the Customer Experience through all the possible interfaces to be able to track any type of degradation that may affect the customer perception, giving recommendations to sustain performance improvement **Report To Position Name** **Qualifications** **QUALIFICATIONS\_ESSENTIAL**  University Degree in : BSC of Engineering \- Electronics \& Telecommunications  Minimum years of Experience: 8 years  Ability to manage people , resolve conflicts between team members  Understanding company long term plan  Computer skills is a must, especially MS excel \& Access  Very Good in Arabic \& English (Reading, Writing \& Oral)  Very good communication skills • Expert in CS/PS Core structure and protocols • Aware of Tx and IP BB architecture. • Knowledgeable in Automation tools • Analytic mind in problem solving • Advanced effective soft skills (Communications, Time management and conflict resolution) • Professional technical trainer **QUALIFICATIONS\_DESIRABLE** \- Ability to work under pressure, dedicated hard worker \- Professional reporting skills. \- Strong analytical, Practical, creative and interpersonal skills. **EXPERIENCE\_ESSENTIAL** 1\-Core planning and operations25\-Core PM **EXPERIENCE\_DESIRABLE** 1\- GSM / UMTS fundamental and over view 2\- GSM/UMTS features and algorithms 3\-HSDPA System **CERTIFICATIONS\_ESSENTIAL** N0 **Job****:** Principal Engineer**Organization****:** Etisalat\-Misr**Job Posting****:** 29/May/2022, 4:20:18 AM

Senior Technical Expert.Customer and Partner Management637017883480331229

Senior Technical Expert.Customer and Partner Management

**Senior Technical Expert.Customer and Partner Management** **\-** **(****250000GC****)****Description** **Job Purpose** \- To lead a group of qualified technical resources as well as being responsible for delivering and owning a stream of critical software applications to ensure Etisalat’s business continuity and competitive edge \- Manage Customer Care, Sales, and Marketing demands, solutions and implementations for the CRM applications, and align it with the company business needs and the global IT strategy in order to achieve the best and cost effective solutions. \- To provide sustainable service to various Etisalat departments and provide IT systems that help optimize business processes. \- Fulfill new CRM business requirements to serve the Customer Care, Sales, Marketing and Products \& Services demands through providing proper solutions and successful implementation \- Communicate and negotiate effectively with the vendors to ensure a win\-win situation and successful accomplishments of tasks considering cost optimization without impacting the quality of the vendors’ deliverables. \- Manage the execution for the needed expansions and new systems to serve Etisalat business requirements. \- Build, maintain, and ensure scalability of systems that highly impact customers and revenue in different channels \- Manage the implementation efforts and ensure the alignment of the teams’ processes with the company’s processes against well defined KPIs. \- Explain the need for new expansions in terms of cost and business value. \- Manage the development RFPs for new major/strategic solutions and manage the vendor/suppliers to deliver the agreed solutions according to the requirements. \- Research \& development and evaluation of new trends and technologies to enhance delivery quality and efficiency. \- Ensure proper solutions delivery through development, testing and acceptance phases. \- Document the detailed technical architecture as well as other supporting documents. \- Report required project resources, project progress, risks on time \- Align with project managers ensuring proper progress and support provided on time. **Report To Position Name** **Qualifications** **QUALIFICATIONS\_ESSENTIAL** \- University degree in Engineering, Computer Science or Information Technology, 7\+ years of Experience. \- Excellent command of English language (Reading, Writing \& Oral). \- Excellent Telecommunication knowledge. \- Good interpersonal skills (Negotiation, communications, etc.) \- Masters software development cycle and development activities. \- Excellent in vendor management. **QUALIFICATIONS\_DESIRABLE** \- Cross functional experience/exposure (Marketing, Sales, Customer Care, Finance, etc.) \- Experience with large size projects implementation. **EXPERIENCE\_ESSENTIAL** \- CRM Domain expert \- Leadership \- Development skills and leading mega scale technical projects \- Research \& Development \- Business Analysis **EXPERIENCE\_DESIRABLE** \- Project Management \- Budget Management **CERTIFICATIONS\_ESSENTIAL** None **Job****:** Expert**Organization****:** Etisalat\-Misr**Job Posting****:** 11/Aug/2025, 5:07:52 AM

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